Last updated: 2025-05-22

27 Customer Service And Support jobs in Mexico City.

Hiring now: Customer Service Spec I @ Te Connect, Customer Service Rep @ Baxter, Call Center Associate I @ Igt, Realtime Analyst Rta @ Apolloio, Customer Exp Agent @ Doordash, Rlt Customer Ops And Serv @ Novartis, Customer Ops Spec @ Fortra, Customer Champion @ Baubap, Travel Help Desk Coordina @ Marriott V, Client Exp Spec @ Flywire.Explore more at at kaamvaam.com

🔥 Skills

problem-solving (7) customer service (6) Customer Service (6) Problem Solving (5) customer support (4) communication skills (4) dialer (4) Five9 (4) communications (4) outbound VR (4)

📍 Locations

Mexico City (25) Tlalnepantla (2)
🔍 Go to full job search

Te Connectivity

CUSTOMER SERVICE SPECIALIST I Tlalnepantla
Skills & Focus: customer service, pre-sales, post-sales, complaint resolution, transaction processing, SAP, Salesforce, data entry, manufacturing experience, KPI
Experience: 1-2 years
Customer Service Specialist II Tlalnepantla
Skills & Focus: customer service, pre-sales, post-sales, transactions, complaints, business relationships, SAP, Salesforce, problem-solving, MS Office
About the Company: TE Connectivity is a global technology company that designs and manufactures connectivity and sensor solutions for a diverse customer base across multiple indu…
Experience: Relevant work experience (3+ years)
Benefits: Competitive base salary commensurate with experience.

Baxter

Customer Service Representative Mexico City
Skills & Focus: Customer Service, Healthcare, Medical Devices, Patient Care, Manufacturing, Support, Sales, Innovation, Quality, Diversity
About the Company: Baxter is a global healthcare company that develops, manufactures, and delivers a wide range of medical products and therapies to save and sustain the lives of…
Type: Full time
Benefits: Our comprehensive benefits options reflect the value we place in our employees.

Igt

Call Center Associate I Mexico City
Skills & Focus: call center, customer service, inbound calls, troubleshooting, problem escalation, card activation, PIN replacement, supply requests, customer relations, data entry
About the Company: IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments,…
Experience: 1 year of customer service experience within a call center or comparable industry preferred

Apollo.Io

Real-Time Analyst (RTA) Mexico City
Skills & Focus: workforce management, real-time analyst, customer support, contact center, WFM tools, service level agreements (SLAs), real-time adjustments, data-driven decision making, problem-solving, collaboration
About the Company: Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startu…
Experience: 2-5 years of workforce management or real-time analyst experience in a customer support/contact center environment.
Type: Full-time

Doordash

Customer Experience Agent Mexico City
Skills & Focus: customer service, communication, problem-solving, technical fluency, relationship-building, inbound calls, chats, emails, time management, professionalism
About the Company: DoorDash is a technology and logistics company focused on delivering goods and empowering local economies.
Experience: At least 1 year of experience in customer service
Salary: $15,000 MXN monthly
Type: Full-time
Benefits: Paid personal days, work-from-home equipment, life insurance, monthly wellness bonus, grocery vouchers, medical assista…

Novartis

RLT Customer Operations and Service Mexico City
Skills & Focus: patient journey, customer operations, infusion process, logistics, communication, supply chain, stakeholder management, attention to detail, problem-solving, matrix work
About the Company: Novartis is an innovative medicines company. Every day, we work to reimagine medicine to improve and extend people’s lives so that patients, healthcare profess…

Fortra

Customer Operations Specialist Mexico City
Skills & Focus: customer service, order fulfillment, billing strategy, renewal process, CRM, customer support, attrition, upsell, communication skills, problem-solver
About the Company: For over 40 years, our employees have enjoyed rewarding careers that challenge them, support their growth, and inspire them to think and act boldly to make a r…
Experience: Minimum two years customer service experience or equivalent education and experience
Benefits: competitive benefits and salaries, personal and professional development opportunities, flexibility

Baubap

Customer Champion Mexico City
Skills & Focus: customer support, fintech, financial services, multichannel communication, client satisfaction, issue resolution, CRM tools, social media support, problem-solving, teamwork
Experience: At least 2 years in customer support roles, preferably in financial services or fintech industry
Salary: 24,000.00 MXN pesos per month
Type: Full-time
Benefits: 20 vacation days, holiday bonus, Christmas bonus, food vouchers, health & life insurance, performance bonuses

Marriott Vacations Worldwide

Travel Help Desk Coordinator Mexico City
Skills & Focus: Travel, Help Desk, Coordinator, Customer Service, Training, Performance Evaluation, Problem Solving, Sales Goals, Efficiency, Productivity
About the Company: Our vacation ownership businesses offer flexible vacation programs, giving customers the ability to choose the style of vacationing that suits their needs, yea…
Type: Full-Time

Flywire

Client Experience Specialist Mexico City
Skills & Focus: client support, inbound inquiries, root cause analysis, problem-solving, client education, escalation management, payment process, training coordination, workflow optimization, data analysis

Opentable, Part Of Booking Holdings, Inc.

Customer Support Representative (Bilingual in Spanish & English) Mexico City
Skills & Focus: Customer Support, Hospitality, Languages, Multilingual, Problem Solving, CRM, Customer Service, Overnight Shift, Technical Support, Communication
About the Company: OpenTable is a leader in the hospitality industry, providing services to restaurants, bars, wineries, and other venues worldwide. It offers solutions to attrac…
Experience: 1+ year providing customer support, preferably in a software support environment

Marriott Vacations Worldwide

Travel Help Desk Coordinator Mexico City
Skills & Focus: Training, Performance, Efficiency, Productivity, Customer Service, Coordination, Policies, Problem Solving, Call Monitoring, Vendor
About the Company: A global company offering vacation ownership programs with brands like Marriott Vacations Club, Sheraton Vacations, Westin Vacations, Grand Residences by Marri…
Type: Full-Time

Dolarapp

Customer Support Mexico City
Skills & Focus: Customer Champion, complaints, Problem Solving, collaborate, product proposals, resourcefulness, empathy, team player, attention to detail, performance bonus
About the Company: At DolarApp we strive to change the way hundreds of millions of people in Latin America approach their everyday finances. We are a product oriented company: do…
Salary: Competitive salary
Type: Full time
Benefits: Sign-on stock options bonus, discretionary performance bonus (stock options), paid annual leave, latest technology to w…

Tala

Dialer Specialist Mexico City
Skills & Focus: dialer, Five9, communications, outbound VR, virtual agents, click to call, schedule a call, call back, list loading, monitoring
About the Company: Tala is on a mission to unleash the economic power of the Global Majority – the 4 billion people overlooked by existing financial systems. With nearly half a b…
Experience: Expert level experience in dialer capabilities
Type: Full-time
Dialer Specialist Mexico City
Skills & Focus: dialer, Five9, communications, outbound VR, virtual agents, click to call, schedule a call, call back, list loading, monitoring
About the Company: Tala is on a mission to unleash the economic power of the Global Majority – the 4 billion people overlooked by existing financial systems. With nearly half a b…
Experience: Expert level experience in dialer capabilities
Type: Full-time
Dialer Specialist Mexico City
Skills & Focus: dialer, Five9, communications, outbound VR, virtual agents, click to call, schedule a call, call back, list loading, monitoring
About the Company: Tala is on a mission to unleash the economic power of the Global Majority – the 4 billion people overlooked by existing financial systems. With nearly half a b…
Experience: Expert level experience in dialer capabilities
Type: Full-time

Flywire

Payment Experience Associate II Mexico City
Skills & Focus: Payment Experience, Customer Support, Problem Solving, International Communication, Proactive Outreach, Payment Issues, Customer Satisfaction, Flexibility, Team Collaboration, Service Policies

Alertmedia

Customer Success Specialist Mexico City
Skills & Focus: customer success, account management, customer relationships, customer engagement, SaaS, Salesforce, customer satisfaction, retention, communication skills, bilingual
About the Company: AlertMedia helps organizations protect their people and businesses through all phases of an emergency. Our award-winning threat intelligence, emergency communi…
Experience: 2+ years’ experience in customer success management or account management
Type: Hybrid
Benefits: Competitive Base Salary, Annual Company Bonus, 100% paid Medical, Dental, and Vision benefits for employees, Christmas …

Johnson & Johnson

Asesor Quirúrgico - CDMX Mexico City
Skills & Focus: customer management, non-technical customer service, surgical assistance, medical device market, team collaboration, problem solving, operating room conduct, hospital product knowledge, surgery attendance, medical device complaints
About the Company: At Johnson & Johnson, we believe health is everything. Our strength in healthcare innovation empowers us to build a world where complex diseases are prevented,…

Opentable

Customer Support Representative Mexico City
Skills & Focus: customer support, hospitality, service, technical knowledge, communication skills, problem-solving, CRM, bilingual, Microsoft Windows, Apple operating systems
About the Company: With millions of diners, tens of thousands of restaurants, and 23+ years of experience, OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industr…
Experience: 1+ year experience providing customer support
Type: Full-time

Goodleap

Bilingual Customer Service Representative Mexico City
Skills & Focus: Bilingual, Customer Service, Collections, Communication, Negotiation, Sales, Payments, Compliance, Call Center, Financial Products
About the Company: GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-…
Experience: 1-2 years of direct experience in credit and collections
Salary: MXN $89.33/hour + bonus
Type: Full Time

Apollo.Io

Customer Advocate Representative Mexico City
Skills & Focus: sales, customer success, live chat, revenue, upsell, cross-sell, customer-centric, communication skills, multi-task, fast-paced
About the Company: Apollo.io is the leading go-to-market solution for revenue teams, trusted by over 500,000 companies and millions of users globally, from rapidly growing startu…
Experience: 1-2 years in a customer-facing role (support, sales, retail, or similar)

Grupo Quintoandar

Customer Success Specialist Mexico City
Skills & Focus: Customer Success, Client Relationship, Empathy, Webinars, Client Retention, KPI Management, Customer Service, B2B, Account Management, Telecommunications
About the Company: Grupo QuintoAndar es la empresa de tecnología inmobiliaria más valiosa de América Latina, especializada en reducir la burocracia y simplificar la experiencia e…
Experience: Experience as a Customer Success or similar role, handling client relationships and webinars.
Benefits: Vales de Despensa, Teletrabajo, Seguro Médico, Seguro de Vida, Seguro de Accidentes, Aguinaldo, Reparto de Utilidades, …

Opentable

Call Center Supervisor (Hybrid, Mexico City) Mexico City
Skills & Focus: team development, communication, time management, performance, problem solving, customer service, leadership, training, collaboration, schedules
About the Company: OpenTable is an industry leader in hospitality technology, helping restaurants, bars, wineries, and other venues attract guests, manage capacity, improve opera…
Experience: 2-3 years of call center supervisory experience
Benefits: OpenTable provides Mexican Social Security (IMSS), Christmas Bonus, Paid Time Off, Vacation Premium, Parental leave, Be…

Flywire

Payment Experience Associate II Mexico City
Skills & Focus: Payment Experience, Customer Support, Problem-Solving, Communication, Empathy, Collaboration, Customer Satisfaction, Product Knowledge, Issue Resolution, Proactive Outreach