Last updated: 2025-05-22

57 Technical Support And Engineering jobs in London.

Hiring now: Solution Engr @ Netapp, Staff Performance Support @ Servicenow, Machine Learning Solution @ Encord, Techops Generalist @ Octoenergy, Solutions Engr @ Opentable, Sr Kdb Engr @ Version1, Site Reliability Engr @ Palantir, Technical Writer @ Vitesse, Sr Staff Engr @ Monzo, Ops Engr @ Telegraph .Explore more at at kaamvaam.com

🔥 Skills

technical support (15) customer support (14) SQL (13) SaaS (11) problem-solving (10) Technical Support (8) Collaboration (7) APIs (7) troubleshooting (7) engineering (6)

📍 Locations

London (51) Windsor (3) Crawley (2) Staines (1)

Netapp

Skills & Focus: Cloud, Solution, Engineer, Data, Workload, Infrastructure, Collaboration, Problem-solving, Technical, Customer
About the Company: NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or …
Skills & Focus: cloud, engineering, sales, customer support, information technology, professional services, marketing, software engineering, business operations, administration
About the Company: NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or …
Skills & Focus: cloud, data infrastructure, business possibilities, data type, workload, collaboration, problem-solving, customer experience, solutions engineering, technical support
About the Company: NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or …

Servicenow

Skills & Focus: performance issues, escalations engineering, technical support, Java Virtual Machines, Java, JavaScript, database performance, root cause analysis, ServiceNow, consulting skills
About the Company: ServiceNow is a cloud computing platform that helps companies manage digital workflows for global enterprises.
Type: Full-time
Benefits: Generous holiday allowances, bonus scheme, stock options, flexible working arrangements

Encord

Skills & Focus: Solutions Engineer, technical onboarding, Python SDKs, APIs, SQL, cloud integrations, customer support, product demos, B2B startup, customer problems
About the Company: Encord is building the AI infrastructure of the future, focused on improving the quality of training data for AI applications. The team, comprised of computer …
Experience: 1+ years of experience; previous experience as a Solutions Engineer is a plus.
Salary: Competitive salary, commission and equity
Type: Full-time
Benefits: 25 days annual leave a year + public holidays; strong in-person culture; opportunities for growth; equity in a hyper gr…
Skills & Focus: Solutions Engineer, technical onboarding, Python SDKs, APIs, SQL, cloud integrations, customer support, product demos, B2B startup, customer problems
About the Company: Encord is building the AI infrastructure of the future, focused on improving the quality of training data for AI applications. The team, comprised of computer …
Experience: 1+ years of experience; previous experience as a Solutions Engineer is a plus.
Salary: Competitive salary, commission and equity
Type: Full-time
Benefits: 25 days annual leave a year + public holidays; strong in-person culture; opportunities for growth; equity in a hyper gr…
Skills & Focus: Solutions Engineer, technical onboarding, Python SDKs, APIs, SQL, cloud integrations, customer support, product demos, B2B startup, customer problems
About the Company: Encord is building the AI infrastructure of the future, focused on improving the quality of training data for AI applications. The team, comprised of computer …
Experience: 1+ years of experience; previous experience as a Solutions Engineer is a plus.
Salary: Competitive salary, commission and equity
Type: Full-time
Benefits: 25 days annual leave a year + public holidays; strong in-person culture; opportunities for growth; equity in a hyper gr…

Octoenergy

Skills & Focus: TechOps, support, engineering, firepower, transformational organisational change, 1st line support, cloud-first, scale, strategy, IT

Opentable

Skills & Focus: Solutions Engineer, API integrations, technical troubleshooting, Service Level Agreements, client inquiries, hospitality industry, multi-functional teams, SaaS platforms, cloud-based solutions, technical documentation
About the Company: OpenTable, part of Booking Holdings, Inc. (NASDAQ: BKNG), is an industry leader with a unique insight into the world of hospitality. We champion restaurants, b…
Experience: Mid Level II
Type: Full-Time
Benefits: 25 vacation days per year, Private Health & Dental and Life Insurances, Employee Assistance Program (EAP), Pension Fund…

Version1

Skills & Focus: kdb+, engineer, technical, support, customer, growth, contributor, engineering, talented, global

Palantir

Skills & Focus: Site Reliability Engineer, production infrastructure, cloud environments, on-prem environments, automate processes, systems design, diagnosing production issues, resolution of issues, partner teams, high-performance services
About the Company: Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empo…
Type: Full-time
Skills & Focus: Site Reliability Engineer, production infrastructure, cloud environments, on-prem environments, automate processes, systems design, diagnosing production issues, resolution of issues, partner teams, high-performance services
About the Company: Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empo…
Type: Full-time

Vitesse

Skills & Focus: Technical Writer, SaaS, customer documentation, API references, user guides, documentation consistency, content lifecycle, collaboration, technical concepts, content workflows
About the Company: We are Vitesse – the payment provider of choice for the insurance and treasury industry. Formed in 2014 by a team of proven FinTech entrepreneurs, we are an FC…
Experience: Experience as a Technical Writer in a SaaS environment
Type: Full-time
Benefits: 25 days Holiday per year (increasing by 1 day per years' service, up to 30 days) + Bank Holidays, Hybrid working arrang…

Monzo

Skills & Focus: technical leadership, optimisation problems, customer support tooling, workforce management systems, Go, Cassandra, Kafka, Kubernetes, AWS, Machine Learning
About the Company: Monzo provides tech-led and human support experiences for over 10 million customers, focusing on improving customer satisfaction and product engagement through…
Experience: Technical leadership across multiple teams, experience in solving complex optimisation problems, and delivering resilient systems.
Salary: £140,000 - £165,000 + Share Options
Type: Full-time
Benefits: Flexible working hours, £1,000 learning budget per year, relocation support, visa sponsorship, and extensive employee s…

Telegraph Media Group

Skills & Focus: Google Workspace, Okta, SaaS, support, cloud, ITIL, agile, documentation, communication, troubleshooting
About the Company: Telegraph Media Group delivers news and insights to inform and empower its audiences through various media channels.
Type: Full-time
Benefits: Dynamic working opportunities, medical cover, parental leave, life assurance, and a range of flexible benefits.

Qlik

Skills & Focus: ServiceNow, ITSM, JavaScript, Integration, Automation, Reporting, Compliance, Training, Collaboration, Problem-solving
About the Company: A Gartner® Magic Quadrant™ Leader for 14 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes.
Experience: 3-5+ years of hands-on experience as a ServiceNow Developer and specialist/administrator or in a similar role
Type: Full-time
Benefits: Genuine career progression pathways and mentoring programs; Culture of innovation, technology, collaboration, and openn…

Floqast

Skills & Focus: Technical Support, Integrations, Deployments, APIs, ERPs, Cloud Storage, Communication Tools, SSO, Consulting, Troubleshooting

Suade

Skills & Focus: customer support, SaaS, technical support, product support, problem-solving, financial products, Zendesk, Python, SQL, documentation
About the Company: Suade’s success is built on grit, determination, and our proven ability to develop cutting edge technology to create the next generation of RegTech.
Benefits: 25 days holiday + Bank Holidays, Flexible holiday, Additional annual leave, Company Pension, Maternity and paternity le…

Canonical

Skills & Focus: Linux, Technical Support, AV Support, Customer Satisfaction, Troubleshooting, Desktop Linux, Remote Support, Infrastructure Support, Programming, Virtualized Environments
About the Company: Canonical is a pioneering tech firm that is at the forefront of the global move to open source. As the company that publishes Ubuntu, one of the most important…
Experience: Experience in a Linux based environment, basic troubleshooting skills, customer support experience
Type: Full-time
Benefits: Fully remote working environment, Personal learning and development budget, Annual compensation review, Recognition rew…

Rothesay

Skills & Focus: application support, trading, Python, Linux, REST APIs, database, cloud, monitoring tools, customer service, problem-solving
About the Company: Rothesay is the UK’s largest pensions insurance specialist, purpose-built to protect pension schemes and their members’ pensions. With over £70 billion of asse…
Experience: 5+ years production/application support (or similar role) experience within a financial services company.
Type: Permanent

Kraken

Skills & Focus: TechOps, technical support, automation, cloud-first, project management, identity management, networking, SaaS, user experience, self-service solutions
About the Company: Kraken is a technology company focused on creating a smart, sustainable energy system, optimizing renewable generation, and transforming the energy industry.
Type: Full-time

Wpp

Skills & Focus: OKTA, identity and access management, IDAM, SAML, OpenID, Active Directory, Azure AD, conditional access controls, service delivery KPIs, collaboration skills
About the Company: WPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities. Our global…
Type: Full-time
Benefits: Passionate, inspired people; Scale and opportunity; Challenging and stimulating work.

Zefr

Skills & Focus: customer support, SQL, automation, AI, LLM, databases, problem-solving, cloud platforms, Google Ads, campaign data
About the Company: Zefr is a leading global technology company enabling responsible marketing in social environments, offering solutions for content adjacency on platforms such a…
Experience: 1-2 years in engineering, operations, QA, or technical support
Salary: £80,000 to £100,000 GBP
Type: Full-time
Benefits: Health Care, Dental, Optical, Income Protection, Life Pension Scheme, 28 days holidays, flexible hybrid work, summer Fr…

Recurly, Inc.

Skills & Focus: support, engineering, technical, customer support, software, debugging, API, subscriptions, billing, integration
About the Company: Recurly, Inc., a SaaS company, provides a versatile subscription management platform to manage the entire subscription lifecycle for market-leading brands worl…

Envoy

Skills & Focus: Solutions Engineering, Customer Success, technical demos, security reviews, API development, Enterprise customer support, SaaS products, SAML, OAuth, Active Directory
About the Company: Envoy’s workplace platform has redefined how companies welcome visitors, improve the onsite experience, book desks and meeting rooms, manage deliveries, and ac…
Experience: 6+ years in Solutions Engineering, Customer Engineering, Technical Sales Engineering, Solution Architecture, or Partner Engineering roles; alternatively 7+ years in a Technical Account Management
Salary: £93,360- £106,100 OTE
Type: Hybrid
Benefits: market competitive salary, equity for all full time roles, and great benefits

Suade

Skills & Focus: customer support, SaaS, technical support, problem-solving, communication skills, financial products, support desk tools, Python, SQL, regulatory space
About the Company: Suade’s success is built on grit, determination, and our proven ability to develop cutting edge technology to create the next generation of RegTech.
Experience: Previous experience working as a Business Analyst, Technical Support, QA or Software Development in SaaS environments in the regulatory space.
Benefits: 25 days holiday + Bank Holidays, Flexible holiday options, Additional annual leave after 3 years, Company Pension, Mate…
Skills & Focus: customer support, SaaS, technical support, problem-solving, communication skills, financial products, support desk tools, Python, SQL, regulatory space
About the Company: Suade’s success is built on grit, determination, and our proven ability to develop cutting edge technology to create the next generation of RegTech.
Experience: Previous experience working as a Business Analyst, Technical Support, QA or Software Development in SaaS environments in the regulatory space.
Benefits: 25 days holiday + Bank Holidays, Flexible holiday options, Additional annual leave after 3 years, Company Pension, Mate…

Snyk

Skills & Focus: application security, software development, emerging technologies, technical presentations, cross-functional collaboration, vulnerability analysis, customer success, sales enablement, product differentiation, technical support
About the Company: Snyk is a developer security platform that makes it easy for development teams to find, prioritize, and fix security vulnerabilities in code, dependencies, con…
Experience: 5+ years of professional experience in software development, application security, or emerging technologies; 3+ years in a customer-facing technical role within software or security industries.
Benefits: Flexible working hours, generous vacation and wellness time off, health benefits, employee assistance plans, and countr…

Sigma Computing

Skills & Focus: technical support, data analytics, SQL proficiency, database expertise, cloud service, cross-functional collaboration, issue resolution, verbal communication skills, data modeling, troubleshooting performance
About the Company: Sigma is the only cloud analytics and business intelligence tool empowering business teams to break free from the confines of the dashboard, explore data for t…
Experience: Industry experience supporting enterprise products for data analytics.
Type: Full-time
Benefits: Equity, Generous health benefits, Flexible time off policy. Take the time off you need!, Paid bonding time for all new …

Assembled

Skills & Focus: customer support, SaaS, SQL, APIs, technical troubleshooting, customer empathy, communication, collaboration, product expertise, process improvement
About the Company: Assembled builds the infrastructure that underpins exceptional customer support, empowering companies like CashApp, Etsy, and Robinhood to deliver faster, bett…
Experience: 2+ years in a technical customer-facing role at a SaaS company
Type: Full time
Benefits: Generous medical, dental, and vision benefits, Paid company holidays, sick time, and unlimited time off, Monthly credit…

Braze

Skills & Focus: customer engagement, technical support, SaaS, customer success, problem solving, communication skills, API, SQL, case management, team player
About the Company: Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any …
Experience: 3-6 years of client-facing experience working in SaaS company with 2-3 years working in Technical Support and at least 1-2 years account management experience
Benefits: Competitive compensation that may include equity, Retirement and Employee Stock Purchase Plans, Flexible paid time off,…

Spotify

Skills & Focus: Backend Engineer, core infrastructure, customer support, agile environment, technical innovation, scalable solutions, account management, data pipelines, operational automation, collaborative teams
About the Company: Spotify is a leading audio streaming platform that offers music and podcast services, catering to millions of users worldwide with innovative technology.
Experience: 3+ years in backend development
Type: Full-time
Skills & Focus: Backend Engineer, core infrastructure, customer support, agile environment, technical innovation, scalable solutions, account management, data pipelines, operational automation, collaborative teams
About the Company: Spotify is a leading audio streaming platform that offers music and podcast services, catering to millions of users worldwide with innovative technology.
Experience: 3+ years in backend development
Type: Full-time
Skills & Focus: Backend Engineer, core infrastructure, customer support, agile environment, technical innovation, scalable solutions, account management, data pipelines, operational automation, collaborative teams
About the Company: Spotify is a leading audio streaming platform that offers music and podcast services, catering to millions of users worldwide with innovative technology.
Experience: 3+ years in backend development
Type: Full-time

Retool

Skills & Focus: Support Engineer, JavaScript, RESTful APIs, SQL, NoSQL, troubleshooting, SaaS infrastructure, customer empathy, bug reports, cloud certification
About the Company: Nearly every company in the world runs on custom software. Retool is on a mission to bring good software to everyone by building a new type of development plat…
Experience: 2–4 years in technical, customer-facing roles
Salary: £53,300 - £72,100 GBP
Type: Full-time
Benefits: comprehensive benefit plan, including medical, dental, vision, and pension plans

Secure Code Warrior

Skills & Focus: Technical Support, Tier 3 tickets, Customer-facing, Agile learning, Secure coding, Technical communication, Technical discussions, Issue identification, Collaboration, Software security
About the Company: Secure Code Warrior’s mission is to establish new standards for coding that transform the ways software is created. We do this by providing the world’s leading…
Type: Full-time
Skills & Focus: Technical Support, Tier 3 tickets, Customer-facing, Agile learning, Secure coding, Technical communication, Technical discussions, Issue identification, Collaboration, Software security
About the Company: Secure Code Warrior’s mission is to establish new standards for coding that transform the ways software is created. We do this by providing the world’s leading…
Type: Full-time
Skills & Focus: Technical Support, Tier 3 tickets, Customer-facing, Agile learning, Secure coding, Technical communication, Technical discussions, Issue identification, Collaboration, Software security
About the Company: Secure Code Warrior’s mission is to establish new standards for coding that transform the ways software is created. We do this by providing the world’s leading…
Type: Full-time

Clear Street

Skills & Focus: FIX onboarding, Application support, trading platforms, problem-solving, automation, scripting, SQL, financial data, client onboarding, market data
About the Company: Clear Street is modernising the brokerage ecosystem. Founded in 2018, Clear Street is a diversified financial services firm replacing the legacy infrastructure…
Experience: At least five (5) years of professional experience working in a high pressure environment, preferably in front office application support and delivering to tight deadlines.
Type: Full-time
Benefits: Competitive compensation packages, company equity, pension, gender neutral parental leave, and full medical and dental …

Blenheim Chalcot

Skills & Focus: Technical Support, Database, Postgres, Documentation, Helpdesk Software, Ticketing Tools, Customer Success, Data Science, Support Performance, Collaboration
About the Company: Blenheim Chalcot uses its knowledge, expertise, and infrastructure to sustain an innovation system that transforms disruptive ideas into innovative businesses,…
Experience: Strong knowledge of Database structures and Query language, ideally Postgres.
Type: Full-time
Benefits: Competitive Salary + OTE, Pension scheme, Private healthcare, Work perks scheme and discounts, Structured training and …

Vml Enterprise Solutions

Skills & Focus: New Relic, observability, monitoring solutions, cloud platforms, programming languages, stakeholder management, technical documentation, incident response, problem identification, training
About the Company: At VML, we are a beacon of innovation and growth in an ever-evolving world. Our heritage is built upon a century of combined expertise, where creativity meets …
Experience: Deep expertise in New Relic platform configuration and optimisation and extensive understanding of observability principles.
Benefits: Career development opportunities and inclusion initiatives.

Drw

Skills & Focus: Application Support, Financial Markets, Troubleshooting, Linux, Market Data, Analytical Skills, Java, Python, AWS, SQL
About the Company: DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets aro…
Experience: Previous experience supporting, monitoring, and troubleshooting high performance applications in the financial markets industry

Palo Alto Networks

Skills & Focus: Customer Success, Technical Support Engineer, Firewall, Proactive Services, Cybersecurity, NGFW, Remote, Consultant, Services, Support
Skills & Focus: technical support, cloud infrastructure, troubleshooting, customer success, Kubernetes, Docker, AWS, Azure, security protocols, communication skills
About the Company: At Palo Alto Networks® everything starts and ends with our mission: Being the cybersecurity partner of choice, protecting our digital way of life.
Experience: 3-5 years of relevant experience
Type: Full-time
Benefits: FLEXBenefits wellbeing spending account, mental and financial health resources, personalized learning opportunities
Skills & Focus: technical support, customer success, cybersecurity, endpoint security, SIEM, cloud infrastructure, Kubernetes, GCP, AWS, networking
About the Company: Palo Alto Networks® is committed to being the cybersecurity partner of choice, protecting our digital way of life.
Experience: 4+ years of experience as a Support Engineer
Type: Full-time
Benefits: FLEXBenefits wellbeing spending account, mental and financial health resources, personalized learning opportunities

Elastic

Skills & Focus: technical support, customer issues, efficiency, SaaS, distributed systems, Linux/Unix, APIs, Elastic products, collaborative, communication skills
About the Company: Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of busin…
Experience: 5+ years of proven experience in Technical Support in a Software business.
Benefits: Health coverage for you and your family in many locations; flexible work locations and schedules; generous vacation day…

Conduktor

Skills & Focus: Lead, Technical Support, Engineer, customer interactions, troubleshooting, resolving inquiries, expert guidance, customer-facing issues, strategic improvements, problem-solving
About the Company: Conduktor is an Enterprise Data Management (EDM) platform that specializes in streaming. We empower industry leaders to implement their Streaming Data Strategy…

Forter

Skills & Focus: technical support, customer service, SaaS, troubleshooting, incident response, documentation, mentorship, automation, communication, problem-solving
About the Company: Digital commerce is built on trust. At every point along the eCommerce journey, businesses must make a critical decision: Can I trust this customer? Forter was…
Experience: 5+ years customer service experience required
Benefits: Competitive salary and bonus plan, Restricted Stock Units (RSU's), Private health insurance, including vision and denta…

Conduktor

Skills & Focus: Technical Support, customer interactions, troubleshooting, issues resolution, expert guidance, platform, collaboration, problem-solving, root cause fixes, support tools
About the Company: Conduktor is an Enterprise Data Management (EDM) platform that specialises in streaming. We empower industry leaders to implement their Streaming Data Strategy…

Encord

Skills & Focus: Solutions Engineer, customer onboarding, Python SDKs, APIs, cloud integrations, customer support, B2B startup, product demos, bug fixes, computer vision
About the Company: Encord is a London-based startup building a comprehensive training data solution for computer vision AI applications. Our mission is to enable companies to unl…
Experience: 1+ years of experience
Salary: Competitive salary and equity in a hyper growth business
Type: Full-time
Benefits: 25 days annual leave a year + public holidays; fast paced learning through direct hands on experience

Reflection Ai

Skills & Focus: LLMs, agents, systems engineering, Python, Golang, evaluation frameworks, enterprise customer workflows, microservices architecture, containerization, distributed systems
Experience: >5 Years
Type: Full-time
Benefits: Competitive compensation and benefits, support for publishing and attending top-tier conferences.

Palantir

Skills & Focus: customer success, enablement, problem solving, technical support, collaboration, innovation, workflows, Foundry, AIP Platforms, tooling
About the Company: Palantir builds the world’s leading software for data-driven decisions and operations. By bringing the right data to the people who need it, our platforms empo…

Version1

Skills & Focus: Java, Support, Development, Maintenance, Testing, Troubleshooting, Documentation, Collaboration, Continuous Improvement, Client Interaction

The Trade Desk

Skills & Focus: Application Support, SQL, AdTech, troubleshooting, technical support, customer experience, collaboration, documentation, data analysis, mentoring
About the Company: The Trade Desk is a global technology company with a mission to create a better, more open internet for everyone through principled, intelligent advertising.
Experience: 3+ years relevant work experience as a technical support representative; 2+ years of AdTech experience
Type: Platform & Data Support

Palo Alto Networks

Skills & Focus: Customer Success, Support, Technical Support Engineer, Consultant, Cyber Risk Management, Security Operations, Proactive Services, Cloud Security, Technical Q&A, SaaS
About the Company: Leading the way in a global community, Palo Alto Networks is committed to making the world safer by developing advanced cybersecurity solutions.
Type: Remote

Boeing

Skills & Focus: engineering, product support, manufacturing, cybersecurity, data science, innovation, sustainability, veterans, career development, technical skills
About the Company: Boeing is a leading aerospace company that manufactures and sells airplanes, rotorcraft, rockets, satellites, and telecommunications equipment. It is committed…
Type: Full-time
Skills & Focus: engineering, manufacturing, cybersecurity, data science, information technology, veteran opportunities, contract jobs, aerospace, support, community engagement
About the Company: Our engineers create aerospace products and services that make the world better. Together, we work to solve complex problems and support our teammates and cust…
Type: Contract