Last updated: 2025-05-22

26 Renewals And Account Management jobs in London.

Hiring now: Customer Success Mgr @ Pure Stora, Customer Success Mgr Comm @ Tenable, Head Of Account Growth @ Informagro, Renewal Mgr @ Anaplan, Customer Success Mgr @ Blink, Mgr Customer Success @ Diligent, Commercial Account Mgr @ Zip, Renewal Mgr @ Braze, Account Mgr Smb @ Sensor Tow, Renewal Mgr @ Airtable.Explore more at at kaamvaam.com

🔥 Skills

SaaS (10) renewals (8) Customer Success (7) customer success (6) customer retention (5) negotiation (5) account management (5) Renewals (5) relationship management (4) upsell (4)

📍 Locations

London (25) Staines (1)
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Pure Storage

Customer Success Manager Staines
Skills & Focus: Customer Relationship Management, Success Plan Development, Quarterly Business Reviews, Technical Expertise, Proactive Engagement, Voice of the Customer, Renewal and Expansion, Ownership Mindset, Cloud computing, Customer Success
About the Company: We’re in an unbelievably exciting area of tech and are fundamentally reshaping the data storage industry.
Experience: 2 to 5 years of demonstrated success and experience in customer facing roles
Benefits: Flexible time off, wellness resources and company-sponsored team events

Tenable, Inc.

Customer Success Manager Commercial London
Skills & Focus: customer success, product adoption, customer satisfaction, relationship management, renewal targets, cross-functionally, SaaS, customer retention, data insights, customer health metrics
About the Company: Tenable® is the Exposure Management company. 44,000 organizations around the globe rely on Tenable to understand and reduce cyber risk.
Experience: 5+ years in customer-facing roles, including 3+ years in account management, sales, or similar positions focused on customer retention, growth, and engagement.

Informagroupplc

Head of Account Growth London
Skills & Focus: Account Growth, Revenue Targets, Team Development, Strategic Growth, Upsells, Client Renewals, Performance Reporting, Inclusive Culture, Customer-Centric, Strategic Leadership

Anaplan

Renewal Manager London
Skills & Focus: renewals, customer success, negotiation, contract management, SaaS, Salesforce CRM, customer retention, account management, commercial transitions, forecasting
About the Company: At Anaplan, we are a team of innovators who are focused on optimizing business decision-making through our leading scenario planning and analysis platform so o…
Experience: 3+ years of SaaS renewals, sales, customer success, or account management experience
Type: Full-time

Blink

Customer Success Manager London
Skills & Focus: Customer Success, enterprise accounts, transportation, relationship management, B2B SaaS, client engagement, renewals, cross-functional, strategic planning, stakeholder management
About the Company: Blink is a pioneering digital workplace platform that transforms intranets into dynamic, personalized employee experiences.
Experience: 5+ years in a Customer Success or similar role, focused on enterprise accounts
Benefits: Competitive salary – and equity in the company, 25 days a year off (plus public holidays!), Learning & development focu…

Diligent Corporation

Manager, Customer Success London
Skills & Focus: Customer Success, Net Retention, Product Engagement, NPS, Account Management, Team Management, Consultation Sessions, Client Relationship, KPI Targets, Product Feedback
About the Company: Diligent is the global leader in modern governance, providing SaaS solutions across governance, risk, compliance, audit and ESG. Empowering more than 1 million…
Experience: 5+ years of experience in people’s management
Type: Full-time
Benefits: flexible work environment, global days of service, comprehensive health benefits, meeting free days, generous time off …

Zip

Commercial Account Manager London
Skills & Focus: renewal contracts, customer value realization, procurement expert, customer management, sales, account management, SaaS, technology, negotiation strategies, customer success
About the Company: Zip is a procurement platform providing a simple, consumer-grade user experience for purchasing software, services, or tools at work.
Experience: 2+ years of technology SaaS experience
Type: Full-time
Benefits: Start-up equity, Full health, vision & dental coverage, Commuter benefit, Team building events & happy hours, Flexible …

Blink

Customer Success Manager London
Skills & Focus: Customer Success, B2B SaaS, relationship-building, customer lifecycle, renewals, upsell, metrics-driven, digital skills, employee engagement, growth opportunities
About the Company: Blink is a pioneering digital workplace platform that transforms intranets into dynamic, personalised employee experiences.
Experience: Proven experience in a Customer Success role within a B2B SaaS business.
Salary: Competitive salary plus equity
Type: Full-time
Benefits: 25 days a year off (plus public holidays!), private healthcare, Ride2Work, pension scheme, learning & development focus…

Braze

Renewal Manager London
Skills & Focus: Renewal Project Management, Operational Excellence, Cross-functional Collaboration, Data & Reporting, Forecasting & Insights, Churn & Retention Analysis, Process Improvements, Customer Satisfaction, Account Strategies, CRM
About the Company: Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™
Experience: Background in Sales, Operations or Customer Success
Benefits: Competitive compensation, flexible paid time off, comprehensive medical, dental, vision plans, retirement plans, profes…

Sensor Tower

Account Manager, SMB London
Skills & Focus: Account Manager, SMB, renewal process, customer experience, Customer Support, operational efficiency, process management, advocate, renewals management, early hire

Blink

Customer Experience Manager London
Skills & Focus: Customer Success, SaaS, Customer Experience, Renewals, Expansion, Customer Support, Engagement, Automation, Knowledge Base, Upsell
About the Company: Blink is a pioneering digital workplace platform that transforms intranets into dynamic, personalized employee experiences.
Experience: 2+ years in a customer-facing role, ideally in SaaS or a fast-paced technology environment
Benefits: Competitive salary – and equity in the company; 25 days a year off (plus public holidays); Learning & development focus…

Airtable

Renewal Manager London
Skills & Focus: renewals process, customer contracts, negotiation, upsell, cross-sell, SaaS, stakeholder engagement, sales, collaboration, contract execution
About the Company: Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizat…
Experience: 5+ years of quota-carrying Sales / Renewals / Customer Success / Account Management experience within an Enterprise SaaS organization
Benefits: In addition to NHS coverage, you will have access to supplemental insurance, competitive pension scheme, life insurance…

Euromonitor International

Global Account Manager London
Skills & Focus: data analytics, client engagement, contract renewal, revenue growth, upselling, sales experience, consultative selling, cross-functional collaboration, account management, market trends
About the Company: Euromonitor International leads the world in data analytics and research into markets, industries, economies and consumers. We provide truly global insight and…
Experience: 3 years+ of sales experience
Type: Full-time
Benefits: Competitive salaries, enhanced healthcare and pensions, generous holiday allowances, hybrid working, and extensive trai…

Insightsoftware

Customer Success Manager London
Skills & Focus: customer relationships, advocate, revenue retention, product adoption, customer experience, cross-functional, negotiation, account metrics, training, business reviews

Freshworks

Customer Success Manager London
Skills & Focus: Customer Engagement, Value Realization, Customer Relationships, Proactive Communication, Product Adoption, Account Expansion, Renewals, Customer Advocacy, Cross-functional Collaboration, Success Planning
About the Company: Freshworks provides a suite of software solutions to enhance customer engagement and success.
Type: Full-time

Blueoptima

Customer Success Manager London
Skills & Focus: Customer Success, B2B, SaaS, Account Management, Enterprise clients, Stakeholder engagement, Data insights, Onboarding, CRM, Renewals
About the Company: BlueOptima specializes in providing insights for software development organizations by delivering measurable improvements and engagement through data.
Experience: 4+ years in a Customer Success role
Type: Full-time

Instabase

Account Manager, Enterprise London
Skills & Focus: customer success, account management, enterprise, renewals, growth strategies, escalation resolution, stakeholder relationships, AI platform, unstructured data, client retention
About the Company: Instabase empowers organizations to turn unstructured data into insights through AI and automation solutions.
Experience: Proven success in customer success and technical account management, with a track record of exceeding renewal and expansion goals
Salary: £100,000 to £120,000 plus commission and equity
Type: Full-time

Device42

Senior Customer Success Manager London
Skills & Focus: customer success, hybrid IT, relationship building, customer engagement, consultative skills, customer journey, Executive Business Reviews, customer retention, metrics reporting, upsell opportunities
About the Company: Device42 is the most comprehensive agentless discovery system for Hybrid IT available today. It provides accurate views of IT ecosystems, helping customers man…

Euromonitor International

Business Development Account Manager London
Skills & Focus: client relationships, sales cycle, renewals, upsell, revenue, client base, research support, contract renewal, negotiation, growth
About the Company: Euromonitor International leads the world in data analytics and research into markets, industries, economies and consumers. We provide truly global insight and…

Splunk

Renewals Sales Representative - MENA London
Skills & Focus: Renewals, Sales, SaaS, Recalling Revenue, Growth, Retention, Customer success, Forecasting, Opportunity Management, Contract Renewals
About the Company: Splunk is a technology company building a safer and more resilient digital world by helping SecOps, ITOps, and engineering teams secure their organizations and…
Renewals Sales Representative London
Skills & Focus: Renewals, Sales, Software as a Service, SaaS, Renewal Management, Customer Retention, Upsell, Cross-sell, Account Management, Forecasting
About the Company: Splunk is committed to building a safer and more resilient digital world by helping organizations keep their systems secure and operational, now part of Cisco …

Wiz

Renewal Manager London
Skills & Focus: customer retention, expansion strategy, quote-to-close process, quarterly revenue goals, customer health, renewal process, SaaS offerings, Salesforce, renewal quota, collaborative environment
About the Company: Wiz is on a mission to help organizations secure cloud environments that will accelerate their businesses. Trusted by security teams all over the world, we hav…
Experience: 2-5 years related cybersecurity and renewals experience
Type: Full-time

Darktrace

Enterprise Customer Success Manager (German speaking) London
Skills & Focus: cyber security, AI, customer success, renewals, expansion, advocacy, deployment, relationship management, client needs, subscription renewals
About the Company: Darktrace is a global leader in cybersecurity AI, delivering complete AI-powered solutions in its mission to free the world of cyber disruption. Founded in 201…

Airtable

Renewal Associate London
Skills & Focus: renewals process, customer contracts, negotiation, upsell, cross-sell, customer requirements, collaboration, SaaS applications, enterprise, forecasting
About the Company: Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizat…
Experience: 2+ years of quota-carrying Post-Sales / Customer Success / Account Management experience, preferably within an Enterprise SaaS organization
Benefits: In addition to NHS coverage, you will have access to supplemental insurance 100% covered (and your dependents covered a…

Splunk

Renewals Sales Representative - MENA London
Skills & Focus: renewals, sales, SaaS, recurring revenue, renewals management, customer retention, churn minimization, growth, renewal risk, customer relationships
About the Company: Splunk's purpose is to build a safer and more resilient digital world, helping security, IT, and DevOps teams maintain secure and reliable digital systems.
Type: Full-time

Blueoptima

Customer Success Manager London
Skills & Focus: Customer Success, B2B, SaaS, relationship management, enterprise clients, renewals, account management, data insights, KPIs, CRM
Experience: 4+ years in a Customer Success role, preferably with experience in a B2B environment and ideally in SaaS