Last updated: 2025-05-22

52 Customer Service jobs in London.

Hiring now: Team Member @ Mecca, Customer Exp Spec @ Smoove, Retail Liaison Mgr @ N2O, Poker Dealer @ Grosvenor , Customer Success Mgr Cred @ Sidetrade, Customer Exp Associate @ Justpark, Sales Support @ Ttech, Collections Agent @ Monzo, Customer Ops Exec @ Funding Ci, Customer Service Rep Csr @ Hjc Corp.Explore more at at kaamvaam.com

🔥 Skills

customer service (18) Customer Service (13) communication (9) communication skills (7) problem solving (6) problem-solving (6) Customer Experience (5) Problem Solving (5) attention to detail (5) Operations (4)

📍 Locations

London (40) Luton (2) Carshalton (2) Brentwood (2) Stevenage (1) Staines (1) Maidenhead (1) Hayes (1) Farnborough (1) Bracknell (1)
🔍 Go to full job search

Mecca

Team Member Stevenage
Skills & Focus: Customer Service, Teamwork, Adaptability, Communication, Caring, Hardworking, Excitement, Entertainment, Responsibility, Solutions
About the Company: A club that aims to provide excellent service and a fun environment for customers.

Smoove

Customer Experience Specialist Staines
Skills & Focus: customer, conveyancing, support, communication, professionalism, empathy, service, deadline, pressure, team
About the Company: Part of the PEXA Group, a leading provider of tech in the property sector, focused on simplifying and revolutionizing the home moving and ownership experience.

N2o

Retail Liaison Manager Maidenhead
Skills & Focus: retail liaison, outbound calls, schedule management, retail support, CRM systems, team collaboration, store outreach, client relationship, field operations, scheduling
About the Company: N2O is an award-winning creative brand experience agency that designs and delivers insight-led, relevant, and engaging campaigns across multiple channels.
Experience: Experience in retail liaison, sales support, or a similar role involving outbound calls and scheduling.
Salary: up to £28k p/a (depending on experience)
Type: Fixed Term Contract
Benefits: 23 days paid holiday per annum, full-time (up to 40 hours per week), office based, fixed term contract (Tuesday - Satur…

Grosvenor Casino

Poker Dealer Luton
Skills & Focus: poker game, customer service, efficient dealing, community, entertaining, communication, game regulation, security, technical standards, bet calculation
About the Company: Grosvenor Casino offers a vibrant and immersive gaming experience to its guests, focusing on entertainment and memorable customer service.
Type: Full-time
Sports Betting Host Luton
Skills & Focus: customer service, sports betting, greet, assist, process bets, transactions, queries, promptness, promo activities, regulations
About the Company: Grosvenor Casino

Sidetrade

Customer Success Manager (Credit & Collections management) London
Skills & Focus: Customer Success, Credit Management, Collections Management, Enterprise Clients, Customer Engagement, Upsell Opportunities, Cross Sell Opportunities, Customer Satisfaction, Time Management, Presentation Skills
About the Company: Sidetrade is a fast-growing international software company that is transforming the Order-to-Cash process for global enterprises. Its AI-powered SaaS platform …
Experience: 5+ years of experience as a Credit / Collections Manager in large organizations

Justpark

Customer Experience Associate London
Skills & Focus: Customer Experience, communication skills, attention-to-detail, organisational skills, team player, collaboration skills, Customer Service, problem solving, operational tasks, marketing
About the Company: JustPark is the premier partner offering both B2B solutions for destinations and B2C services for drivers, simplifying the parking experience. Our platform hel…
Experience: Prior Customer Service experience preferred
Benefits: competitive healthcare package, travel-related benefits, lunches, snacks, generous holiday policy, enhanced parental le…

T-Tech

Sales Support London
Skills & Focus: Account Management Support, Administrative Tasks, Customer Service, Operations, Client records, Order processing, Invoice changes, Team collaboration, IT sector, Client queries
About the Company: T-Tech is a fast-growing IT Consultancy, Support and Cloud Service provider in the UK, serving SMEs in the Accountancy and Professional Services sector.
Experience: At least 2 years’ experience
Type: Full-Time
Benefits: 23 Days + birthday off, BUPA Cash Plan, 50% Flexible working, Work from Home Allowance, Charity days off (2 days a year…

Monzo

Collections Agent London
Skills & Focus: Collections, Debt Recovery, Customer Support, Communication Skills, Regulatory Obligations, Decisioning Process, Compassion, In-app Chat, Credit File, Problem Solving
About the Company: Monzo is on a mission to make money work for everyone, waving goodbye to complicated traditional banking. With a history of creating magical moments for custom…
Experience: Prior experience in Collections or Debt Recovery
Salary: £24,750 to £27,250 + stock options
Type: Full-time
Benefits: Learning budget of £1,000 a year for books, training courses, and conferences; remote working; variety in shift pattern…

Funding Circle

Customer Operations Executive London
Skills & Focus: customer support, service team, investors, enquiries, KPI driven, multitasking, communication, problem solving, CRM system, relationships
About the Company: We back small businesses to succeed. At Funding Circle, we believe the world needs small businesses. That’s why we’ve made it our mission to help them get the …
Type: Full-time
Benefits: Private Medical Insurance, Dental Insurance, access to free online therapy sessions, Annual learning allowance, parenta…

Hjc Corp.

Customer Service Representative (CSR) London
Skills & Focus: customer service, order entry, technical support, customer inquiries, problem-solving, attention to detail, sales orders, phone interactions, email communications, customer concerns
About the Company: Our London corporate office is staffed by a dedicated and professional team who deliver exceptional customer service to our customers.
Salary: $45,000.00
Type: Full-time
Customer Service Representative (CSR) London
Skills & Focus: customer service, order entry, technical support, customer inquiries, problem-solving, attention to detail, sales orders, phone interactions, email communications, customer concerns
About the Company: Our London corporate office is staffed by a dedicated and professional team who deliver exceptional customer service to our customers.
Salary: $45,000.00
Type: Full-time
Customer Service Representative (CSR) London
Skills & Focus: customer service, order entry, technical support, customer inquiries, problem-solving, attention to detail, sales orders, phone interactions, email communications, customer concerns
About the Company: Our London corporate office is staffed by a dedicated and professional team who deliver exceptional customer service to our customers.
Salary: $45,000.00
Type: Full-time

Clarion Events

Customer Solutions Executive London
Skills & Focus: customer service, customer queries, Freshdesk, communication skills, problem solving, relationship building, event management, personalized service, cross-functional collaboration, time management
About the Company: Clarion Events is one of the world’s leading event organisers, producing and delivering innovative and market-leading events since 1947.
Benefits: 25 days’ holiday plus bank holidays, end of year wellbeing shutdown, celebration day off, summer hours in August, paid …

Funding Circle

Collections Executive London
Skills & Focus: Collections, Debt collection, Financial difficulties, Negotiating outcomes, Quality framework, Customer experience, KPI driven, Problem solving, Cash collection, Regulatory compliance
About the Company: We back small businesses to succeed. At Funding Circle, we believe the world needs small businesses. That’s why we’ve made it our mission to help them get the …
Experience: Strong experience of working in a high volume call environment; inbound or outbound; experience of working in a KPI driven environment and working towards targets and SLAs.
Salary: £32,500
Type: Full-time
Benefits: Private Medical Insurance, Dental Insurance, Health Cash Plan, Health Assessments, eyecare vouchers, flu jabs, Wellhub,…

Clear Street

Client Service Operative London
Skills & Focus: client service, broker dealer, prime brokerage, trade support, relationship building, cash equity, fixed income, business acumen, problem resolution, project management
About the Company: Clear Street is modernising the brokerage ecosystem. Founded in 2018, Clear Street is a diversified financial services firm replacing the legacy infrastructure…
Experience: 5 years
Type: Full-time
Benefits: competitive compensation packages, company equity, pension, gender neutral parental leave, and full medical and dental …

Wshgroup

Customer Service Superhero London
Skills & Focus: customer service, lobby, service, help, occupiers, multitasking, approach, responsiveness, engagement, superpowers
Salary: £34,505 per annum
Type: Full-time

Oev

Customer Operations Specialist London
Skills & Focus: Customer Experience, Operations, Process Improvement, Scalability, Customer Satisfaction, Team Building, Vehicle Leasing, Electric Vehicles, Customer Journey, Service Development
About the Company: Electric Car Leasing company focused on making the transition to zero-carbon driving.
Experience: junior

Funding Circle

Complaints Officer London
Skills & Focus: customer complaints, Financial Ombudsman Service, complex problems, detail-oriented, organised, regulatory, financial services, communication skills, investigate, root cause analysis
About the Company: Funding Circle is a platform that helps small businesses succeed by providing innovative SME lending solutions, leveraging data and technology to deliver quick…
Experience: At least 1 year in a complaints role, preferably within Financial Services
Benefits: Health, Wealth, Development & Lifestyle benefits, including Private Medical Insurance, Dental Insurance, Health Cash Pl…

Loveholidays

Customer Service Specialist - Specialist Resolutions Team (Maternity Cover) London
Skills & Focus: Customer Service, Empathy, Complaint Resolution, Special Assistance, Service Level Agreements, Fast-paced environment, Communication skills, Objection handling, Problem solving, Travel industry knowledge
About the Company: At loveholidays, we’re on a mission to open the world to everyone, giving our customers unlimited choice, unmatched ease and unmissable value for their next ge…
Experience: Previous experience in a fast-paced environment, Proven experience working with complaints
Type: Full-time
Benefits: Company pension contributions at 5%, Individualised training budget, Discounted holidays, 25 days of holidays per annum…
Customer Service Specialist - Specialist Resolutions Team (Maternity Cover) London
Skills & Focus: Customer Service, Empathy, Complaint Resolution, Special Assistance, Service Level Agreements, Fast-paced environment, Communication skills, Objection handling, Problem solving, Travel industry knowledge
About the Company: At loveholidays, we’re on a mission to open the world to everyone, giving our customers unlimited choice, unmatched ease and unmissable value for their next ge…
Experience: Previous experience in a fast-paced environment, Proven experience working with complaints
Type: Full-time
Benefits: Company pension contributions at 5%, Individualised training budget, Discounted holidays, 25 days of holidays per annum…
Customer Service Specialist - Specialist Resolutions Team (Maternity Cover) London
Skills & Focus: Customer Service, Empathy, Complaint Resolution, Special Assistance, Service Level Agreements, Fast-paced environment, Communication skills, Objection handling, Problem solving, Travel industry knowledge
About the Company: At loveholidays, we’re on a mission to open the world to everyone, giving our customers unlimited choice, unmatched ease and unmissable value for their next ge…
Experience: Previous experience in a fast-paced environment, Proven experience working with complaints
Type: Full-time
Benefits: Company pension contributions at 5%, Individualised training budget, Discounted holidays, 25 days of holidays per annum…

Freshworks

Voice of Customer (VoC) Analyst London
Skills & Focus: Customer Feedback Analysis, NPS, CSAT, CES, Survey Strategy, Customer Listening Signals, Customer Experience, Product Improvements, Customer Satisfaction, Loyalty

Marshmallow

Large Loss Handler (Motor Claims) London
Skills & Focus: Motor Claims, Large Loss, Claims Handling, Customer Service, Investigation, Negotiation, Regulatory Compliance, Risk Assessment, Team Collaboration, Problem Solving
About the Company: We started Marshmallow when we found out how unfair insurance prices are for people who move to the UK. Using technology, we serve people that are often overlo…
Experience: Proven experience in catastrophic or multi-track / high value and complex Motor Claims handling and exposure to claims valued in excess of £100k in multiple disciplines.
Type: Full time
Benefits: Flexible working, competitive bonus scheme, flexible benefits budget, sabbatical leave, work from anywhere, mental well…

Alliancebernstein

Client Relations Associate London
Skills & Focus: client relations, communication, collaboration, analytical skills, organisational skills, teamwork, client service, financial services, CRM system, Microsoft Office
About the Company: AllianceBernstein (AB) is a global asset manager that is client-centric in its mission, servicing institutional, retail, and private clients. AB encourages div…
Experience: 2 years+ prior relevant work experience

Abm-Careers

Helpdesk Administrator London
Skills & Focus: Helpdesk, customer service, service requests, FM challenges, problem solving, SLA, KPI, telephone manner, organisational skills, stakeholder management
Salary: £30,428 Annually

Funding Circle

Customer Service Team Leader London
Skills & Focus: Customer Service, Team Leadership, Operations, Continuous Improvement, Quality Assurance, KPI, Financial Services, Call Centre, Communication Skills, Problem Solving
About the Company: Funding Circle is a platform that helps small businesses succeed by providing them access to competitive funding in a timely manner, reshaping the landscape of…
Experience: 1-2 years of Team Leadership Experience in a volume driven and KPI focused environment
Type: Full-time
Benefits: Private Medical Insurance, Dental Insurance, access to free online therapy, Discounts for retailers, dedicated annual l…

Dolarapp

Customer Support London
Skills & Focus: Customer Champion, complaints, Problem Solving, collaborate, product proposals, resourcefulness, empathy, team player, attention to detail, performance bonus
About the Company: At DolarApp we strive to change the way hundreds of millions of people in Latin America approach their everyday finances. We are a product oriented company: do…
Salary: Competitive salary
Type: Full time
Benefits: Sign-on stock options bonus, discretionary performance bonus (stock options), paid annual leave, latest technology to w…

Salary Finance

Client Services Associate London
Skills & Focus: client support, fintech, employee benefits, financial wellbeing, client queries, portal setup, troubleshooting, stakeholder engagement, relationship building, problem solving
About the Company: A financial wellbeing platform providing employee benefits to improve financial health and support employees in managing their finances.

Cision

CX Operations Analyst London
Skills & Focus: Customer Experience, data analysis, reporting, problem solving, communication, collaboration, CRM, analytics, project management, technology
About the Company: Cision is a global leader in PR, marketing and social media management technology and intelligence, helping brands and organizations to identify, connect and e…
Type: Full-time
Benefits: 25 days holiday and 4 Wellness days per year + bank holidays, Health cash plan, Group life assurance, Sports benefit, C…

Zego

Technical Claims Assistant London
Skills & Focus: claims, customer journey, audits, training, mentoring, data, customer experience, relationship building, claims automation, data quality
About the Company: Zego is on a mission to change traditional motor insurance by providing affordable insurance solutions for good drivers. Since 2016, they have revolutionized t…
Experience: motor claims experience, preferably with an Insurtech or Motor Insurance provider
Benefits: market-competitive salary, private medical insurance, company share options, generous holiday allowance, wellbeing bene…

Ramboll

Client Relations Co-ordinator London
Skills & Focus: client relations, office support, facilities, IT support, visitor experience, health and safety, customer service, office management, communication, problem-solving
About the Company: Ramboll is a global architecture, engineering, and consultancy company founded in Denmark, specializing in sustainable solutions across various sectors includi…
Type: On-site, Monday-Friday
Benefits: 27 days annual leave plus bank holidays, matched pension contributions, private medical cover and life assurance, commi…

Informa Connect

Customer Success Coordinator London
Skills & Focus: Customer Service, Event Management, Registration, Attendee Data, Communication, Onsite Support, Troubleshooting, Coordination, Digital Events, Customer Relations
About the Company: Informa Connect is a division of Informa that specializes in global events and information services.

Zopa

Customer Service Team Leader London
Skills & Focus: customer centric, leadership, team management, customer service, performance management, product support, continuous improvement, hybrid work, team coordination, career development
About the Company: A bank that listens to what customers don’t like about finance and does the opposite, redefining the customer experience in banking.

Therankgroup

Customer and Dealer Support London
Skills & Focus: Customer, Dealer Support, Gaming Tables, Casino Games, Customer Experience, Gaming Floor, Safer Gambling, Supervise, Customer Engagement, Teamwork

Monzo Bank

Complaint Handler (FOS Complaints Expert) London
Skills & Focus: Complaint Handling, Financial Ombudsman Service, FOS, Customer Service, Investigation, Regulation, Empathy, Case Files, Mediation, End-to-End Ownership
About the Company: A digital bank offering personal and business banking solutions in the UK, with a focus on customer-centric financial services.
Experience: Experienced FOS complaint handler
Salary: £28,050 - £32,000
Type: Full-time
Benefits: Benefits include a remote work setup, learning budget, MacBook support, and more.

Rimes Technologies

Client Service Performance Manager London
Skills & Focus: Client Managed Services, Service Performance Management, KPI, financial data industry, client facing, expert advice, service reviews, communication skills, analytical skills, leadership skills
About the Company: Rimes provides enterprise data management solutions to the global investment community. Driven by our passion for solving the most complex data problems, we pr…
Experience: Significant experience as a Service Manager or Senior Consultant or related position within the financial data industry
Benefits: AXA Gym Membership Discount, Healthshield Cashback plan, Healthshield Perks platform, MetLife Afterlife Support, Metali…

Kadmos

Customer Support Partner London
Skills & Focus: customer support, fintech, bank transfer, dispute resolution, card logistics, B2B, B2C, CRM tools, financial products, KYC
About the Company: Kadmos is on an ambitious mission to revolutionize salary payments to migrant workers. The Berlin-based startup was founded in 2021 by MIT graduates Justus Sch…
Experience: 3+ years of customer support experience, ideally within fintech, banking, or SaaS.
Type: Full-time
Benefits: Attractive compensation & stock options, flexible WFH policy, free lunch at the office in Berlin, latest equipment.

Marshmallow

Complaints Team Leader London
Skills & Focus: complaints leadership, customer-centricity, regulatory compliance, root cause analysis, financial services, FOS case handling, stakeholder engagement, continuous improvement, insurance, complaint management
About the Company: We build financial products that accelerate the economic freedom for people who move across borders. Our future is in building financial products around their …
Experience: Substantial complaints leadership experience in a regulated financial services environment.
Type: Full-time
Benefits: Flexible working, competitive bonus scheme, flexible benefits budget, sabbatical leave, work from anywhere, mental well…

Sotheby's

Casual, Communications London
Skills & Focus: client communication, department support, sale cycle, client satisfaction, multi-tasking, team player, strong work ethic, communication skills, sales cycle management, customer service
About the Company: Established in 1744, Sotheby’s is the world’s premier destination for art and luxury, promoting access to and ownership of exceptional art and luxury objects t…
Experience: 6 months to 2 years

Wshgroup

Customer Service Superheroes (Lobby Hosts) London
Skills & Focus: customer service, superheroes, lobby, multitasking, service, anticipating needs, adaptability, technology, excellence, people
Salary: £34,505
Type: Part-time

Ennismore

Customer Service Representative London
Skills & Focus: customer service, verbal communication, written communication, hospitality, administration, experience, problem-solving, organised, teamwork, languages
Experience: Experience of working in a customer service capacity
Type: Full-time

Gemserv

Customer Service Administrator London
Skills & Focus: stakeholder engagement, customer service, energy codes, service desk, CRM database, service improvement, SLA, knowledge transfer, continuous improvement, reporting
About the Company: Gemserv is a company that provides code administration and governance services across various energy codes.
Experience: Good working knowledge of the UK Energy market and experience in delivering exceptional customer service either in a contact centre or an office environment.
Salary: Competitive salary
Benefits: Excellent benefits package

Funding Circle Uk

Customer Operations Executive London
Skills & Focus: Customer Support, SME Lending, Customer Service, Inquiries, CRM, Problem Solving, Teamwork, Communication, Financial Services, Operations
About the Company: Funding Circle back small businesses to succeed with cutting-edge data and technology in SME lending.

Moody's

Customer Success Mgmt Assoc - Insurance Solutions London
Skills & Focus: client advocate, account team meetings, sales team support, client retention, technical expertise, client onboarding, communication skills, insurance experience, team coordination, change management
About the Company: Moody's is the world's leading provider of analytics and decision science solutions for the quantification and management of catastrophic risks throughout the …
Experience: 2-3 years in insurance mandatory
Type: Full-time

Accorhotel

Front Office Team Leader Hayes
Skills & Focus: Front Office, customer service, supervise, training, operations, credit problems, public areas, key control, policies, team support

Jet Support Services, Inc.

Account Coordinator Farnborough
Skills & Focus: customer support, contract administration, data management, client inquiries, operational efficiency, Client Services, department operations, Client Relationship Managers, superior client experience, enhancing operational tasks
About the Company: For more than 35 years, Jet Support Services, Inc. (JSSI) has been the leading independent provider of maintenance support, advisory services, software, and fi…

Swr Newstar (Part Of Biffa)

Customer Service Representative Carshalton
Skills & Focus: Customer Service, Query Resolution, Communication Skills, Customer Enquiries, Vendor Relations, Account Administration, Problem-Solving, Data Cleansing, Proactive Communication, Waste Management
About the Company: SWR Newstar is a waste management broker, acquired by Biffa in 2019, operating as a standalone entity.
Salary: £24,500
Type: Full-time

Biffa

Customer Service Representative Carshalton
Skills & Focus: customer service, query resolution, communication skills, problem-solving, data administration, customer experience, service changes, task management, collaboration, attention to detail
About the Company: Biffa is the UK’s No. 1 choice for business waste management, working with waste to turn it into sustainable power, finding new ways to recycle it, and keeping…
Salary: £24,500
Type: Full-time

Shawbrook

Consumer Administration Expert Brentwood
Skills & Focus: administration, loan applications, teamwork, training, customer service, compliance, quality control, process improvement, risk management, communication
Customer Service Representative Brentwood
Skills & Focus: customer service, account enquiries, administration, customer accounts, queries, data processing, communication, escalation, targets, product knowledge
About the Company: A bank providing savings products and financial services.

Carrier

Customer Service Centre Agent Bracknell
Skills & Focus: Customer Service, sales support, administrative, invoicing, customer satisfaction, equipment rental, quotations, order processing, communication, time management
About the Company: We are a company of innovators and problem-solvers who are united by The Carrier Way – our vision, values and culture. Our commitment to you involves creating …
Experience: previous administrative / sales experience (ideally in Rental Sector)
Salary: based on candidate's experience
Type: Temporary
Benefits: Generous pension scheme, Stable working hours from Monday to Friday (8-5pm), Paid sick leave, 25 days of holidays + ban…