Last updated: 2025-05-22

51 Customer Operations jobs in London.

Hiring now: Salesforce Professional @ Smoove, Program Coordinator @ Palo Alto , Global Customer Success O @ Sidetrade, Salesforce Admin Architec @ Oaknorth, Client Partner @ Pixability, Desk Dev @ Vitol, Crm Mgr @ Control Ri, Sales Support Spec @ Strideup, Multimedia Ops Associate @ Blackrock, Associate Client Mgr @ Columbia T.Explore more at at kaamvaam.com

🔥 Skills

CRM (11) collaboration (10) SaaS (8) project management (8) Customer Success (7) Salesforce (6) Collaboration (6) automation (6) data analysis (6) Project Management (5)

📍 Locations

London (48) Staines (1) Hemel Hempstead (1) Epsom (1)
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Smoove

Salesforce Professional Staines
Skills & Focus: Salesforce, Sales Cloud, Service Cloud, Experience Cloud, Marketing Cloud, Azure, integration, processes, solutions, property
About the Company: We are a leading provider of tech in the property sector, focused on simplifying and revolutionizing the home moving and ownership experience.
Type: Hybrid

Palo Alto Networks

Program Coordinator London
Skills & Focus: Program Coordinator, CSP marketplace, sales processing, private offers, order management, stakeholders, sales opportunities, metrics, reports, initiatives

Sidetrade

Global Customer Success Operations Manager London
Skills & Focus: Customer Success, SaaS, CRM, CSM platforms, Data-driven decision making, KPI tracking, Process optimization, Tool management, Automation, Collaboration
About the Company: Sidetrade is a global SaaS provider recognized as a Leader by Gartner in its Magic Quadrant.
Experience: 5+ years of experience in Customer Success, Experience, Operations, or a related field, preferably in a SaaS or technology company.
Type: Full-time
Benefits: Diversity, gender equality, inclusivity, and fairness in the workplace.
Global Customer Success Operations Manager London
Skills & Focus: Customer Success, SaaS, CRM, CSM platforms, Data-driven decision making, KPI tracking, Process optimization, Tool management, Automation, Collaboration
About the Company: Sidetrade is a global SaaS provider recognized as a Leader by Gartner in its Magic Quadrant.
Experience: 5+ years of experience in Customer Success, Experience, Operations, or a related field, preferably in a SaaS or technology company.
Type: Full-time
Benefits: Diversity, gender equality, inclusivity, and fairness in the workplace.

Oaknorth

Salesforce Administrator/ Architect London
Skills & Focus: Salesforce, configuration, integration, stakeholder management, data quality, Agile, API, custom objects, automation, collaboration
About the Company: OakNorth is focused on creating a connected customer experience across product lines in banking.
Type: Full-time
Benefits: 25 days holiday (plus bank holidays), enhanced family leave allowances, competitive salary and equity, good kit, team s…

Pixability

Client Partner London
Skills & Focus: Client Consultation, Advertiser Renewals, Product Demonstrations, Tailored Solutions, Collaboration, Communication, Training, Industry Insights, Data Analysis, Customer Support
About the Company: Pixability is a video advertising technology company that helps drive brand growth through its platform, focused on YouTube and connected TV.
Experience: 5 + years as an Account Manager or Client Lead at a digital agency or AdTech company

Vitol

Desk Developer London
Skills & Focus: Automation, Python, Prototyping, Project Management, Innovation, Upskilling, Process Optimization, MIS integration, Analytical tools, Technical solutions
About the Company: Vitol is a global leader in the energy sector, known for its innovative analytical solutions and expertise in market-focused applications.
Type: Full-time

Control Risks

CRM Manager London
Skills & Focus: CRM Management, D365 Sales, Requirements Gathering, User Stories, Change Management, Training, MarTech Tools, Agile Environments, Stakeholder Management, User Adoption
About the Company: Control Risks is committed to a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for e…
Benefits: Control Risks offers a competitively positioned compensation and benefits package that is transparent and summarised in…

Strideup

Sales Support Specialist London
Skills & Focus: customer communication, sales support, financial services, mortgages, case management, customer experience, conversion funnel, administrative support, Google Workspace, CRM systems
About the Company: StrideUp is one of the UK's leading Islamic home finance providers, dedicated to empowering individuals and families on their home finance journey, without com…
Experience: Proven experience in customer support or sales support, ideally within financial services, mortgages, or a fast-paced fintech environment.
Salary: Competitive Salary & Discretionary Bonus
Type: Full-time
Benefits: 3% Pension Contribution, 25 Days Annual Leave, plus bank holidays, Flexible & Hybrid Working Options, Monthly Socials, …

Blackrock

Multimedia Operations, Associate London
Skills & Focus: Automation, Data Analytics, ServiceNow, Power Automate, Power BI, UX, MS Teams, M365, dashboard, business processes
About the Company: At BlackRock, we are all connected by one mission: to help more and more people experience financial well-being. Our clients, and the people they serve, are sa…
Benefits: Wide range of employee benefits including: retirement investment and tools, access to education reimbursement, resource…

Columbia Threadneedle Investments

Associate Client Manager London
Skills & Focus: client management, onboarding, service delivery, relationship management, cross sell, issue resolution, regulatory change, client experience, project management, workflow management
About the Company: Columbia Threadneedle Investments provides clients access to a broad array of investment strategies, recognized for its talented people who bring diversity of …
Type: Fixed Term

Braze

Legal Operations Specialist London
Skills & Focus: Contract Management, Data Management, Reporting, Salesforce Administration, Legal and Privacy Operations, Project Management, AI Integration, Training, Invoice management, Collaboration
About the Company: Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any …
Experience: Law degree and/or experience working in the legal industry or supporting legal teams.
Benefits: Competitive compensation that may include equity, Retirement and Employee Stock Purchase Plans, Flexible paid time off,…

Zefr

Technical Operations Engineer London
Skills & Focus: customer support, SQL, automation, AI, LLM, databases, problem-solving, cloud platforms, Google Ads, campaign data
About the Company: Zefr is a leading global technology company enabling responsible marketing in social environments, offering solutions for content adjacency on platforms such a…
Experience: 1-2 years in engineering, operations, QA, or technical support
Salary: £80,000 to £100,000 GBP
Type: Full-time
Benefits: Health Care, Dental, Optical, Income Protection, Life Pension Scheme, 28 days holidays, flexible hybrid work, summer Fr…

Box

Implementation Consultant London
Skills & Focus: Content Cloud, Implementation Consulting, software implementation, SaaS industry, customer advocacy, consultative, project management, fast-paced environment, customer-facing presentations, collaboration
About the Company: Box is the world’s leading Content Cloud. We are trusted by more than 115K organizations around the world today, including nearly 70% of the Fortune 500 and le…
Experience: 4+ years in software implementation or Consulting, 2+ years in SaaS industry
Type: Full-time
Benefits: Box Benefits package includes pension, medical and dental coverage. We have a robust wellness program including 25 days…

Cision

CX Operations Analyst London
Skills & Focus: Customer Experience, data analysis, reporting, problem solving, communication, collaboration, CRM, analytics, project management, technology
About the Company: Cision is a global leader in PR, marketing and social media management technology and intelligence, helping brands and organizations to identify, connect and e…
Type: Full-time
Benefits: 25 days holiday and 4 Wellness days per year + bank holidays, Health cash plan, Group life assurance, Sports benefit, C…

Intuit

Multiple Roles Available London
Skills & Focus: Software Engineering, Customer Success, Product Management, Data, Design, User Experience, Marketing, Sales, Finance, Operations
About the Company: Intuit is a financial software company that develops products like TurboTax, QuickBooks, and Mint.
Type: Full-time

Optimove

CRM Associate London
Skills & Focus: email marketing, ESP experience, email templates, Optimove clients, campaign optimization, communication skills, details-oriented, Photoshop, basic HTML, Excel proficiency
About the Company: Optimove is a global marketing tech company, recognized as a Leader by Forrester and a Challenger by Gartner, working with some of the world's most exciting br…
Experience: 1-2 years of ESP experience preferred.
Type: Full-time

9fin

Client Onboarding & Implementation Manager - Private 9fin London
Skills & Focus: onboarding, client, support, platform, access, configuration, training, scaling, product, workflow
About the Company: 9fin is a financial technology company revolutionizing debt capital markets with proprietary technology delivering fast and comprehensive financial, credit, le…
Type: Full time

Orgvue

Associate Solutions Engineer London
Skills & Focus: Organisational design, Platform customization, Solution development, APIs, Data management, Stakeholder engagement, Technical documentation, Workforce planning, Data transformation, Process improvement
About the Company: Orgvue is an organisational design and planning platform that empowers your business to transform its workforce by understanding the work people do and the ski…
Experience: 1+ years of experience working with Orgvue or similar platforms.
Benefits: Hybrid working - 1+ days a week in the London office; Wellbeing programs; Subsidised Gym Membership; Private Medical In…

Assembled

Implementation Manager London
Skills & Focus: implementation manager, customer relationships, SaaS, SQL, APIs, project management, technical setup, enterprise, customer experience, cross-functional collaboration
About the Company: Assembled builds the infrastructure that underpins exceptional customer support, empowering companies like CashApp, Etsy, and Robinhood to deliver faster, bett…
Experience: 4+ years
Type: Full time
Benefits: Generous medical, dental, and vision benefits, Paid company holidays, sick time, and unlimited time off, Monthly credit…

Blue Owl

EMEA Value Creation Team Support London
Skills & Focus: analytics, Private Markets, data analysis, presentation materials, CRM, salesforce, investment banking, asset management, collaboration, team-player
About the Company: Blue Owl (NYSE: OWL) is a leading asset manager that is redefining alternatives. With over $250 billion in assets under management as of December 31, 2024, we …
Experience: Experience working in investment banking, management consulting, or asset management
Type: Full-time
Benefits: Equal Opportunity Employer

Sprout.Ai

Implementation Consultant London
Skills & Focus: Customer Delivery, Configuration, Solution Design, Customer Success, AI automation, Process automation, Low code platforms, Integration technologies, Stakeholder management, Training
About the Company: Sprout.ai was established in London, UK in 2018 with a mission to help people in their time of need when making an insurance claim. Its patented claims automat…
Experience: 1-2 years experience working with process automation or low code platforms
Salary: £40,000 - £50,000
Type: Hybrid
Benefits: Sprout.ai Share Options, Generous annual leave, Hybrid and flexible working practices, Learning and Development budget,…

Postman

Technical Trainer London
Skills & Focus: API, training, customers, enterprise, workshops, Postman, presentation slides, training materials, stakeholder relationships, customer experiences
About the Company: Postman is the world’s leading API platform, used by more than 35 million developers and 500,000 organizations, including 98% of the Fortune 500. Postman is he…
Experience: 6 years minimum experience in enterprise training
Benefits: Postman offers a comprehensive set of benefits, including full medical coverage, flexible PTO, wellness reimbursement, …

Ophelos

Customer Operations Coordinator London
Skills & Focus: Customer Operations, market rollouts, operational excellence, training, localisation, automation, responsive service, system improvements, cross-functional projects, SaaS tools
About the Company: Ophelos is a pioneering company with an AI-native collections platform, helping individuals and businesses address debt issues empathetically. Since launching …
Salary: £28,000 - £30,000 GBP
Type: Full-time
Benefits: Private healthcare, L&D budget, work from home allowance, cashback on health costs, holidays, flexible public holidays,…

8x8, Inc.

Business Analysis Manager London
Skills & Focus: Salesforce, PRM, Customer Experience, Experience Cloud, partner onboarding, billing, data analysis, Agile, Scrum, collaboration
About the Company: 8x8, Inc. (NASDAQ: EGHT) believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry…
Experience: 10+ years of hands-on experience with Salesforce Sales Cloud, CPQ, and Experience Cloud.
Type: Full-time
Benefits: Competitive compensation and benefits package.

Qogita

Intern (Supply Success Team) London
Skills & Focus: B2B, wholesale, automation, KPI, efficiency, communication, problem-solving, CRM, business analytics, learning & development
About the Company: Qogita [Pronounced KO-gi-ta] is on a mission to be the leading B2B wholesale platform of the world, operating in 30+ countries with a suite of products, APIs, …
Experience: Currently pursuing a degree in business or a related field
Salary: €900 gross per month
Type: Internship
Benefits: 26 days annual leave, access to an annual Learning & Development budget, onboarding home-office package, office socials…

Loveholidays

CRM Executive London
Skills & Focus: CRM, customer loyalty, data-driven strategies, email campaigns, push notifications, Braze, analytics tools, Looker, cross-functional relationships, A/B testing
About the Company: At loveholidays, we’re on a mission to open the world to everyone, giving our customers’ unlimited choice, unmatched ease and unmissable value for their next g…
Experience: 1-2 years experience within a CRM role
Type: Full-time
Benefits: Company pension contributions at 5%, Individualised training budget, Discounted holidays for you, your family and frien…
CRM Executive London
Skills & Focus: CRM, customer loyalty, data-driven strategies, email campaigns, push notifications, Braze, analytics tools, Looker, cross-functional relationships, A/B testing
About the Company: At loveholidays, we’re on a mission to open the world to everyone, giving our customers’ unlimited choice, unmatched ease and unmissable value for their next g…
Experience: 1-2 years experience within a CRM role
Type: Full-time
Benefits: Company pension contributions at 5%, Individualised training budget, Discounted holidays for you, your family and frien…
CRM Executive London
Skills & Focus: CRM, customer loyalty, data-driven strategies, email campaigns, push notifications, Braze, analytics tools, Looker, cross-functional relationships, A/B testing
About the Company: At loveholidays, we’re on a mission to open the world to everyone, giving our customers’ unlimited choice, unmatched ease and unmissable value for their next g…
Experience: 1-2 years experience within a CRM role
Type: Full-time
Benefits: Company pension contributions at 5%, Individualised training budget, Discounted holidays for you, your family and frien…

Fresha

Professional Services Specialist London
Skills & Focus: Professional Services, Data Migration, Business Development, Account Management, Customer Records Management, Marketing Automation, Loyalty Programs, Point-of-Sale Systems, Ecosystem Build, Fast-Paced Environment
About the Company: Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide. Fresha allows consumers to discover…
Type: Full-time
Benefits: Dog-friendly office environment, collaborative workplace culture
Professional Services Specialist London
Skills & Focus: Professional Services, Data Migration, Business Development, Account Management, Customer Records Management, Marketing Automation, Loyalty Programs, Point-of-Sale Systems, Ecosystem Build, Fast-Paced Environment
About the Company: Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide. Fresha allows consumers to discover…
Type: Full-time
Benefits: Dog-friendly office environment, collaborative workplace culture
Professional Services Specialist London
Skills & Focus: Professional Services, Data Migration, Business Development, Account Management, Customer Records Management, Marketing Automation, Loyalty Programs, Point-of-Sale Systems, Ecosystem Build, Fast-Paced Environment
About the Company: Fresha is the leading marketplace platform for beauty & wellness trusted by millions of consumers and businesses worldwide. Fresha allows consumers to discover…
Type: Full-time
Benefits: Dog-friendly office environment, collaborative workplace culture

Financial Times

Senior Sales Support Coordinator London
Skills & Focus: support, administration, sales, CRM, reporting, case management, process improvement, collaboration, stakeholder management, customer support
About the Company: The Financial Times is one of the world’s leading news organisations, globally recognised for its authority, integrity and accuracy, with a mission to deliver …
Experience: 2-3 years in a support or administration role.
Benefits: Our benefits vary by location but include generous annual leave, medical cover, inclusive parental leave packages, subs…

Sotheby's

Pre Sale Experience Manager London
Skills & Focus: Pre-Sale Manager, team management, auctions, private sales, client service, training programme, performance reviews, collaboration, transformation, SAP
About the Company: Sotheby’s is the world’s premier destination for art and luxury, promoting access to and ownership of exceptional art and luxury objects through auctions and b…
Experience: 4-5+ years

Lrn

Client Success Manager London
Skills & Focus: client success, relationship management, account management, customer service, SaaS, Salesforce.com, business reviews, pipeline development, negotiating, ethical compliance
About the Company: LRN is a fast-growing SaaS company providing ethics and compliance management solutions to help clients navigate complex regulatory environments and foster eth…
Experience: Minimum of three years of solid client-facing relationship or account management
Benefits: Competitive compensation, Flexible working schedule, PTO plus UK public holidays, Excellent healthcare plan, Excellent …

Pleo

Integration Manager London
Skills & Focus: Integration Management, Partnerships, Product Integrations, SaaS, APIs, Customer Success, Technical Support, Project Management, User Experience, Process Improvement
About the Company: Pleo is the spending solution for forward-thinking teams, empowering employees with smart virtual and physical cards and a modern expense management app.
Experience: Experience in driving the process of defining, building, and launching integrations with partners and internal teams, from start to value.
Type: Full-time
Benefits: Pleo card, lunch allowance, private health insurance, flexible and remote working, option to purchase additional holida…

Vimeo

Implementation Manager London
Skills & Focus: onboarding, implementation, client management, project management, technical support, enterprise clients, collaboration, problem solving, live streaming, SaaS
About the Company: Vimeo (NASDAQ: VMEO) is the world's most innovative video experience platform. We enable anyone to create high-quality video experiences to better connect and …
Experience: 2+ years project/program management, enterprise technical support or account/customer success management background

Totallymoney

CRM Specialist London
Skills & Focus: CRM, marketing calendar, campaign management, A/B testing, stakeholder management, data analysis, email campaigns, communication, GDPR compliance, continuous improvement
About the Company: TotallyMoney is the free personal finance app that gives people the plans, products and help they need to unlock a life of more choices. It’s all about creatin…
Experience: Mid/Intermediate
Salary: £38,000 - £42,000
Type: Full-time
Benefits: Hybrid working, Flexible hours, 25 days of annual leave, 40 days to work abroad, Parental leave, generous sick leave, V…

Octopus Energy Group

Customer Operations Specialist London
Skills & Focus: customer experience, process improvement, problem solving, scalability, growth, automotive industry, EVs, customer journeys, feedback, service processes
About the Company: A renewable energy company focused on making the transition to zero-carbon driving and promoting sustainable change.
Experience: Early junior hire, problem solving, customer service
Type: Full-time

Appdirect

Business Solution Consultant London
Skills & Focus: Digital Transformation, Business Analysis, Consulting, API, SQL, XML, JSON, Customer Relationship Management, Systems Implementation, Process Optimization
About the Company: Become a digital, global citizen and enable the new generation of digital entrepreneurs around the world. AppDirect offers a subscription commerce platform to …
Experience: A minimum of 5+ years of hands-on experience as a Business Analyst and/or Functional Analyst in the IT space.

Dun & Bradstreet

Associate, Business Operation London
Skills & Focus: business development, operations, client servicing, problem solver, data, technology, CMS platform, product delivery, database, stakeholders
About the Company: Dun & Bradstreet combines global data and local expertise to help clients make smarter decisions. With 6,000+ people in 31 countries, they focus on turning dat…

Sevenrooms

Implementation Manager London
Skills & Focus: Implementation, Project Management, Data Analysis, Account Management, Collaboration, Enterprise Implementation, Customer Success, Hospitality, SaaS, Communication
About the Company: SevenRooms is a guest experience and retention platform that helps hospitality operators create exceptional experiences that drive revenue and repeat business.…
Experience: 3+ years of experience in Enterprise SaaS implementations, preferably in hospitality
Type: Full-time
Benefits: SevenRooms provides access to private medical coverage, life insurance, and income protection, along with a flexible an…

Palantir Technologies

Sales Operations London
Skills & Focus: Sales Operations, CRM, Salesforce, Business Development, Operational Support, Process Optimization, Data-Driven Insights, Communication, Collaboration, Analytic Experience
About the Company: Palantir builds the world’s leading software for data-driven decisions and operations. Our platforms empower partners to develop lifesaving drugs, forecast sup…
Experience: At least 1+ years experience in a Sales Operations role or CRM tooling, preferably in a fast-paced or dynamic environment.
Type: Full-time

Marro

Customer Love Insights Specialist London
Skills & Focus: customer support, AI tools, process improvement, performance metrics, data analysis, workflow design, Intercom, customer satisfaction, Help Centre management, automation
About the Company: Marro focuses on transforming the lives of cats and their owners with healthy and tasty food offerings. They prioritize customer experience and are committed t…
Type: Full-time
Benefits: 25 days holiday plus 8 bank holidays, additional day for every year of service, paid 'paws' days, £500 personal learnin…

Blink

Implementation Associate London
Skills & Focus: implementation, enterprise SaaS, project management, customer onboarding, stakeholder communication, software deployment, training, discussions, project lifecycle, collaboration
About the Company: A high-growth, mission-driven tech company transforming the future of work.
Salary: £40,000 - £45,000 + equity + benefits
Type: Full-time
Benefits: Private healthcare, Ride2Work, pension scheme, 25 days off, learning & development focus, mentorship options

8x8, Inc.

Channel Operations Manager London
Skills & Focus: automation, channel operations, partner engagement, collaboration, deal registration, training, documentation, project management, sales process, data analysis
About the Company: 8x8, Inc. believes that CX limits were meant to be shattered. We connect people and organizations through seamless communication on the industry's most integra…
Experience: 3+ years experience working in a sales/channel operations role

Verkada

Fulfillment Specialist London
Skills & Focus: order fulfillment, problem-solving, communication, returns processing, high volume environment, email handling, self-discipline, self-motivation, Netsuite, Salesforce
About the Company: Verkada is a leader in cloud-based B2B physical security. Verkada offers six product lines — video security cameras, access control, environmental sensors, ala…
Experience: +2 years minimum experience in office fulfillment administration
Salary: £32,000 - £37,000 GBP
Type: Full-time
Benefits: Healthcare programs, Private medical and dental coverage, Paid parental leave policy, Retirement saving options, Flexib…

Ben

Senior Implementation Manager London
Skills & Focus: project management, implementation, onboarding, customer service, stakeholder management, process improvement, technology, communication skills, data handling, team collaboration
About the Company: We're not your average benefits platform; we're the unordinary force that uplifts people's lives. Our technology is the link that connects the entire benefits …
Type: Full-time
Benefits: Competitive base salary + equity, £100 monthly personal Ben Balance, £500 annual Learning & Development allowance, £500…

Mirakl

Senior Solution Consultant London
Skills & Focus: SaaS, E-commerce, Consulting, Project Management, API, Technical Solutions, Marketplace, Integration, Hybrid Work, Customer Success
About the Company: Mirakl is the global leader in platform business innovation. Mirakl's suite of solutions provides enterprises with a transformative way to drive significant gr…
Experience: At least 6 years of experience in Consulting, E-commerce, or Project Management
Type: Full-time

Boston Scientific

Service Cloud Trainee Hemel Hempstead
Skills & Focus: Customer Care, Service Cloud, Salesforce, Agile, User Stories, Testing, Reporting, Stakeholder Engagement, Global Projects, Data Analysis
About the Company: A leader in medical science committed to innovative medical solutions to improve patient lives.

Toyota Financial Services (Tfs)

Campaign Administration Support Role Epsom
Skills & Focus: campaign, administration, financial, stakeholders, reporting, PowerBI, invoice, processes, communications, performance
About the Company: Toyota Financial Services provides customer finance offers to support car sales and customer communications. They are engaged in launching quarterly marketing …