Last updated: 2025-05-22

25 Customer Support And Experience jobs in Kuala Lumpur.

Hiring now: Admin Customer Service Fr @ Rentokil I, Mgr Customer Care Cell Te @ Avery Denn, Customer Service Agent @ Ikea, Customer Service And Ops @ Ikanoretai, Customer Support Spec @ Niq, Customer Exp Rep 1Year Co @ Federal Ex, Customer Service Advisor @ Frasers, Customer Exp Exec @ Funding So, Customer Support Spec @ Okx, Customer Service Associat @ Lalamove.Explore more at at kaamvaam.com

🔥 Skills

customer service (11) communication skills (8) problem-solving (7) customer support (6) communication (5) problem solving (4) feedback (4) teamwork (4) customer experience (4) data analysis (4)

📍 Locations

Kuala Lumpur (16) Petaling Jaya (6) Shah Alam (1) Semenyih (1) Bukit Jalil (1)
🔍 Go to full job search

Rentokil Initial

Admin & Customer Service (Fresh Grad) Shah Alam
Skills & Focus: service appointment, service schedule, customer-oriented, data input, planning, organisational skills, communication skills, analysing service data, reporting, multi-tasking
About the Company: Rentokil Initial is an international business services company with over 66,000 colleagues in 70 countries. We strive to protect people and enhance lives.
Experience: Minimum 2 years experience in capacity analyses and service schedule
Type: Full-time
Benefits: Attractive base salary, Out-patient EPF, SOSCO & EIS, Annual leave, Employee Referral Program.

Avery Dennison

Manager - Customer Care Cell & Technical Services Semenyih
Skills & Focus: Customer Care Cell, Technical Service, Customer Complaints, Claims Management, Service Level Agreements, Quality Related Corrective Actions, Process Improvement, Digitalization Initiatives, Employee Development, Team Leadership
About the Company: Avery Dennison is a global materials science and manufacturing company specializing in labeling and packaging materials.
Experience: 5+ years in customer service or technical services management
Type: Full-time

Ikea

Customer Service Agent Petaling Jaya
Skills & Focus: customer service, customer satisfaction, communication, problem solving, feedback, store operations, IKEA products, shopping experience, support, teamwork
About the Company: A multinational company specializing in furniture and home goods, known for its modern designs and affordable prices.
Type: Full-time

Ikanoretail

Customer Service and Operations Assistant Petaling Jaya
Skills & Focus: customer service, facility management, complaint resolution, tenant liaison, inventory management, loyalty programs, customer experience, promotion coordination, event management, feedback follow-up

Niq

Customer Support Specialist Petaling Jaya
Skills & Focus: customer support, customer experience, data analysis, client engagement, problem solving, stakeholder management, resolution, consulting, communication, efficiency
About the Company: NIQ Customer Support team is focusing on building positive customer experiences by offering outstanding customer-centric servicing and support to uncover insig…

Federal Express Corporation

Customer Experience Rep (1-year contract) Petaling Jaya
Skills & Focus: Customer Support, Customer management, Account Creation, Onboarding, Bookings, Inquiry, Quotes, Complaint Handling, Issue Resolution, Case Management
Experience: One (1) years of work experience in customer service and interaction
Type: Full-time

Niq

Customer Support Specialist Petaling Jaya
Skills & Focus: customer support, data analysis, consulting, communication, client engagement, customer queries, problem solving, quality trends, client satisfaction, service efficiencies
About the Company: NIQ Customer Support team is focusing on building positive customer experiences by offering outstanding customer-centric servicing and support to uncover insig…

Frasers Group

Customer Service Advisor Petaling Jaya
Skills & Focus: Customer Care, Communication, Customer Feedback, Log, Record, Resolve, Ownership, Liaise, Best Practice, Customer Experience

Funding Societies | Modalku

Customer Experience Executive Kuala Lumpur
Skills & Focus: Customer Experience, Customer Support, KYC checks, Customer Success Metrics, Excel, Critical Thinking, Interpersonal Skills, Fintech, Continuous Improvement, Omni-channel Support
About the Company: Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed and registered in Singapore, Indonesia, Thailand, …
Experience: 1 - 2 years in Customer Experience or Customer Support
Type: Full-time
Benefits: Flexible paid vacations, flexible working hours, medical benefits, mental health and wellness programs, learning & deve…

Ikea

Customer Experience Associate Kuala Lumpur
Skills & Focus: customer experience, escalation, problem-solving, solutions, shopping experience, safety, IKEA Concept, global solutions, tools, manuals
About the Company: IKEA is a multinational furniture and home goods retailer known for its modern designs and affordability.
Type: Full-time

Okx

Customer Support Specialist Kuala Lumpur
Skills & Focus: customer service, multilingual support, crypto, communication, stakeholder collaboration, problem-solving, time management, CRM tools, language proficiency, fast-paced environment
About the Company: OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX …
Experience: At least 2 years of experience in language-related roles, including translation, interpretation, or localization.
Type: Full-time
Benefits: Competitive remuneration package, Yearly Performance Bonus, Excellent prospects for growth and promotion, Employee enga…

Lalamove

Customer Service Associate Kuala Lumpur
Skills & Focus: customer service, problem-solving, delivery logistics, on-demand, customer-oriented, community empowerment, positive experience, innovative solutions, world class team, client satisfaction
About the Company: Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders every day. Founded in 2013 and reaching …
Type: Full-time

Baxter

Customer Service Representative Supply Chain Kuala Lumpur
Skills & Focus: Supply Chain, Customer Service, Medical Devices, Healthcare, Patient Care, Innovation, Manufacturing, Teamwork, Global, Quality
About the Company: Baxter is a leading global medical device company that develops innovative therapies and products to improve patient care.
Experience: 1 Year
Type: Full time
Benefits: Comprehensive benefits options reflecting the value placed in employees.

Roland Berger

Consulting Trainee Associate (CTA) Kuala Lumpur
Skills & Focus: consulting, analysis, administrative support, problem-solving, communication skills, analytical skills, industry research, data insights, stakeholder engagement, project management
About the Company: A management consulting firm offering strategic advice to help organizations navigate their challenges and achieve their goals.
Experience: Entry-level
Salary: Competitive
Type: Full-time
Benefits: Career development opportunities, mentorship, and training

Okx

Legal Operations Specialist Kuala Lumpur
Skills & Focus: legal inquiries, customer service, communication skills, stakeholder management, compliance, risk assessment, multi-tasking, solutions mindset, fast-paced environment, team collaboration
About the Company: OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX …
Experience: Experience in a legal-related role or customer service.
Salary: Competitive remuneration package
Type: Full-time
Benefits: Meal Allowance up to RM 500/month; RM 2500 Benefits per annum (Training & Wellness); Monthly Team Building; Employee en…
Customer Service Team Manager Kuala Lumpur
Skills & Focus: team management, customer service, blockchain, cryptocurrency, process optimization, leadership, interdepartmental coordination, workflow efficiency, communication skills, English and Mandarin proficiency
About the Company: OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX …
Experience: More than 2 years of customer service team management experience
Salary: Competitive remuneration package
Type: Full-time
Benefits: Meal allowance, unlimited transport allowance, monthly team building, training & wellness benefits, yearly bonus, insur…
Customer Service Representative Kuala Lumpur
Skills & Focus: customer service, communication skills, data analysis, logical thinking, English, Mandarin, office software, stress tolerance, flexible work schedule, problem resolution
About the Company: OKX is a leading crypto exchange and developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX is al…
Experience: More than 1 year of customer service experience
Salary: Competitive remuneration package (Basic Salary + Shift Allowance + KPI Allowance)
Type: Full-time
Benefits: Meal allowance up to RM 500/month, Unlimited transport allowance, Monthly team building, RM 3,500 training & wellness b…

Experian

Customer Service Executive Kuala Lumpur
Skills & Focus: customer service, communication skills, active listening, problem-solving, order fulfillment, customer interactions, salesmanship, feedback, KPI, teamwork

Seesaw

Customer Support Representative Kuala Lumpur
Skills & Focus: customer support, education, problem-solving, Zendesk, communication skills, technical issues, fast-paced, organization, feedback, autonomy
About the Company: Trusted and loved by 25 million educators, students, and families worldwide, Seesaw is the only elementary learning experience platform, offering a suite of aw…
Experience: 2+ years of customer support experience, preferably in education or education technology
Type: Full-time

Lalamove

Head of Customer Service Kuala Lumpur
Skills & Focus: customer service, leadership, growth, community, delivery, logistics, speed, convenience, global, technology
About the Company: Lalamove is a leading global on-demand delivery platform operating since 2013, serving millions of orders across SEA and LATAM regions.

Federal Express Corporation

Clearance Representative (Supporting SG Market) Kuala Lumpur
Skills & Focus: customs, clearance, customer satisfaction, documentation, inquiries, problem solving, communication, fast-paced, shipping, teamwork
About the Company: FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by …
Experience: One year of customer servicing or working in a fast-paced Contact Centre environment
Type: Full Time
Benefits: Medical insurance, optical, dental care, occasional team engagement activities, festive celebrations

Funding Societies | Modalku

Customer Experience Executive Kuala Lumpur
Skills & Focus: customer experience, customer support, NPS, CSAT, collaboration, payments, fintech, metrics, process improvement, teamwork
About the Company: Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered …
Experience: 1-2 years
Type: Full-time
Benefits: Flexible paid vacations, health insurance, wellness programs, learning and development, company laptop, flexible workin…

Shopback

Consumer Operations Intern Kuala Lumpur
Skills & Focus: customer support, data analysis, process improvement, project coordination, customer service, large-scale operations, tech company, collaborate, support capabilities, user experience
About the Company: ShopBack is the leading shopping, rewards, and payments platform in Asia-Pacific, empowering 45 million shoppers across 12 markets.

Coda

Customer Support Specialist (Mandarin, Malay & English) Kuala Lumpur
Skills & Focus: customer support, communication skills, problem-solving, B2B, B2C, flexible, time management, SMS, CRM, collaborative
About the Company: Coda delivers commerce solutions that accelerate global growth for our partners. With over a decade of experience, we’re trusted by 300+ publishers—including A…
Experience: At least 2 years experience in a digital or online customer-focused support role
Type: Permanent
Benefits: Wellness Boost, Customized Benefits, Growth Opportunities, Skill Development, Volunteer Time Off, Family Support

Prism+

Customer Service Officer Bukit Jalil
Skills & Focus: customer service, technical issues, customer satisfaction, stakeholders, feedback, multitask, Zendesk, consumer electronics, home appliances, professional manner
About the Company: high-growth electronics company
Experience: 1 – 3 years of relevant work experience in customer service
Type: Full-time
Benefits: 14 Days Annual Leave, 1 Day Birthday Leave, Annual outpatient benefit (Includes dental and optical benefits), Annual in…