Last updated: 2025-05-22

28 Customer Service jobs in Kuala Lumpur.

Hiring now: Customer Relations Exec @ Rentokil I, Credit Control Exec @ Rentokil I, Internship For Biz Studen @ Rentokil I, Key Account Mgr @ Sgs, Mgr Customer Care Cell Te @ Avery Denn, Customer Service Agent @ Ikea, Customer Service And Ops @ Ikanoretai, Customer Support Spec @ Niq, Customer Exp Rep 1Year Co @ Federal Ex, Customer Service Advisor @ Frasers.Explore more at at kaamvaam.com

🔥 Skills

customer service (10) customer satisfaction (7) customer experience (7) communication (5) problem solving (5) teamwork (5) problem-solving (4) Interpersonal Skills (3) Team Leadership (3) feedback (3)

📍 Locations

Kuala Lumpur (14) Petaling Jaya (7) Shah Alam (4) Bukit Jalil (2) Semenyih (1)
🔍 Go to full job search

Rentokil Initial (M) Sdn Bhd

Customer Relations Executive Shah Alam
Skills & Focus: customer satisfaction, inquiries management, data entry, outbound calls, success rate analysis, customer feedback, standard procedures, loyalty program, sales leads, commercial acumen
Salary: Attractive base salary
Type: Full-time
Benefits: Out-patient, EPF, SOSCO & EIS, Annual leave, Employee Referral Program

Rentokil Initial (M) Sdn. Bhd.

Credit Control Executive Shah Alam
Skills & Focus: Credit Control, Debt Collection, Communication Skills, Customer Care, Invoicing, KPI, Reporting, Problem Solving, Account Management, Interpersonal Skills
About the Company: Rentokil Initial specializes in pest control and property management services and is committed to providing innovative solutions.
Experience: Minimum a Diploma in related discipline of studies with proven track record in Credit Control.
Type: Full-time
Benefits: Attractive base salary, contractual bonus and collection incentives, comprehensive insurance plans, additional retireme…

Rentokil Initial

Internship for Business Students Shah Alam
Skills & Focus: internship, business, customer service, appointment calls, service schedule, inbound calls, complaint handling, docket compilation, service planning, transport
About the Company: Rentokil Initial is one of the largest business services company with more than 57,700 colleagues worldwide and operates in over 90 countries.
Experience: Currently pursuing tertiary education/Final semester (Bachelor's Degree or Diploma in business-related course)
Type: Other
Benefits: Monthly allowance Opportunity to be absorbed as permanent employee (based on your work performance)

Sgs

Key Account Manager Shah Alam
Skills & Focus: Key Accounts, Business Inquiries, Collaboration, Service Delivery, Customer Relationships, Business Growth, Debtors Collection, Health and Safety, Integrity and Conduct, Compliance
About the Company: SGS is a leading inspection, verification, testing and certification company.
Experience: 3-5 years in account management or sales roles
Type: Full-time
Benefits: Comprehensive health insurance, retirement plans, paid time off, and professional development opportunities.

Avery Dennison

Manager - Customer Care Cell & Technical Services Semenyih
Skills & Focus: Customer Care Cell, Technical Service, Customer Complaints, Claims Management, Service Level Agreements, Quality Related Corrective Actions, Process Improvement, Digitalization Initiatives, Employee Development, Team Leadership
About the Company: Avery Dennison is a global materials science and manufacturing company specializing in labeling and packaging materials.
Experience: 5+ years in customer service or technical services management
Type: Full-time

Ikea

Customer Service Agent Petaling Jaya
Skills & Focus: customer service, customer satisfaction, communication, problem solving, feedback, store operations, IKEA products, shopping experience, support, teamwork
About the Company: A multinational company specializing in furniture and home goods, known for its modern designs and affordable prices.
Type: Full-time

Ikanoretail

Customer Service and Operations Assistant Petaling Jaya
Skills & Focus: customer service, facility management, complaint resolution, tenant liaison, inventory management, loyalty programs, customer experience, promotion coordination, event management, feedback follow-up

Niq

Customer Support Specialist Petaling Jaya
Skills & Focus: customer support, customer experience, data analysis, client engagement, problem solving, stakeholder management, resolution, consulting, communication, efficiency
About the Company: NIQ Customer Support team is focusing on building positive customer experiences by offering outstanding customer-centric servicing and support to uncover insig…

Federal Express Corporation

Customer Experience Rep (1-year contract) Petaling Jaya
Skills & Focus: Customer Support, Customer management, Account Creation, Onboarding, Bookings, Inquiry, Quotes, Complaint Handling, Issue Resolution, Case Management
Experience: One (1) years of work experience in customer service and interaction
Type: Full-time

Niq

Customer Support Specialist Petaling Jaya
Skills & Focus: customer support, data analysis, consulting, communication, client engagement, customer queries, problem solving, quality trends, client satisfaction, service efficiencies
About the Company: NIQ Customer Support team is focusing on building positive customer experiences by offering outstanding customer-centric servicing and support to uncover insig…

Frasers Group

Customer Service Advisor Petaling Jaya
Skills & Focus: Customer Care, Communication, Customer Feedback, Log, Record, Resolve, Ownership, Liaise, Best Practice, Customer Experience

Ikea

Customer Relations Associate Petaling Jaya
Skills & Focus: customer service, sales growth, complaint resolution, customer relationship, IKEA Concept, service delivery, safety guidelines, merchandise handling, escalation process, customer experience
About the Company: A global leader in home furnishings, dedicated to creating a better everyday life for the many people.
Experience: 1-2 years in customer service or relations
Type: Full-time
Benefits: Health insurance, retirement plan, employee discounts

Funding Societies | Modalku

Customer Experience Executive Kuala Lumpur
Skills & Focus: Customer Experience, Customer Support, KYC checks, Customer Success Metrics, Excel, Critical Thinking, Interpersonal Skills, Fintech, Continuous Improvement, Omni-channel Support
About the Company: Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed and registered in Singapore, Indonesia, Thailand, …
Experience: 1 - 2 years in Customer Experience or Customer Support
Type: Full-time
Benefits: Flexible paid vacations, flexible working hours, medical benefits, mental health and wellness programs, learning & deve…

Ikea

Customer Experience Associate Kuala Lumpur
Skills & Focus: customer experience, escalation, problem-solving, solutions, shopping experience, safety, IKEA Concept, global solutions, tools, manuals
About the Company: IKEA is a multinational furniture and home goods retailer known for its modern designs and affordability.
Type: Full-time

Federal Express Corporation

Clearance Representative - Lead Kuala Lumpur
Skills & Focus: Customer Services, Service Assurance, Clearance & Brokerage Operations, Administration, Accuracy, Attention to Detail, Problem Solving, Logistics, Interpersonal Skills, Microsoft Office
About the Company: FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by …
Experience: No experience required; those with Secondary Education with 2 to 3 years of experience in a Shared Service Centre, Customs Clearance, Operations, or general Logistics are also encouraged to apply.
Type: Full Time

Lalamove

Customer Service Associate Kuala Lumpur
Skills & Focus: customer service, problem-solving, delivery logistics, on-demand, customer-oriented, community empowerment, positive experience, innovative solutions, world class team, client satisfaction
About the Company: Lalamove is a leading global on-demand delivery platform with millions of delivery partners serving millions of orders every day. Founded in 2013 and reaching …
Type: Full-time

Okx

Customer Service Operations Lead Kuala Lumpur
Skills & Focus: Customer Service, Operations, KPI Monitoring, Performance Reviews, Training, Process Improvement, Stakeholder Communication, Team Leadership, Cross-functional, Crypto
About the Company: OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX …
Experience: At least 3 years in leading a team in a call center environment
Benefits: Competitive remuneration package (Basic Salary + Yearly Bonuses). Meal Allowance up to RM 500/month. Monthly Team Build…
Multilingual Customer Support Specialist Kuala Lumpur
Skills & Focus: multilingual support, customer service, crypto, translation, interpretation, localization, stakeholder collaboration, problem-solving, time management, CRM tools
About the Company: OKX is a leading crypto exchange and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX i…
Experience: At least 2 years of experience in language-related roles, including translation, interpretation, or localization.
Type: Full-time
Benefits: Annual Leaves, Meal Allowance, Yearly Performance Bonus, Monthly Teambuilding, Training & Wellness Subsidy, Insurance C…

Experian

Customer Service Executive Kuala Lumpur
Skills & Focus: customer service, communication skills, active listening, problem-solving, order fulfillment, customer interactions, salesmanship, feedback, KPI, teamwork

Baxter

Customer Service Representative Supply Chain (1 Year Contract) Kuala Lumpur
Skills & Focus: customer service, order processing, complaints resolution, data entry, communication skills, logistical systems, healthcare, flexibility, teamwork, attention to detail
About the Company: Baxter is dedicated to transforming healthcare through innovative products and therapies that save and sustain lives. The company has been a pioneer in medical…
Experience: Fresh graduates are encouraged to apply.
Type: Contract

Fedex Express

Clearance Representative Kuala Lumpur
Skills & Focus: clearance, customer satisfaction, documentation, inbound calls, outbound calls, customs, Quarantine regulations, problem solving, MS Office, shift work
About the Company: At FedEx Express, we believe that a connected world is a better world. We connect people and possibilities with our diverse portfolio of transportation, e-comm…
Experience: One year of customer servicing or working in a fast-paced Contact Centre environment.
Type: Full-time
Benefits: Competitive benefits, opportunities for flexible work arrangements, and programs to support well-being.

Federal Express Corporation

Clearance Representative (Supporting SG Market) Kuala Lumpur
Skills & Focus: customs, clearance, customer satisfaction, documentation, inquiries, problem solving, communication, fast-paced, shipping, teamwork
About the Company: FedEx is one of the world's largest express transportation companies and has consistently been selected as one of the top 10 World’s Most Admired Companies by …
Experience: One year of customer servicing or working in a fast-paced Contact Centre environment
Type: Full Time
Benefits: Medical insurance, optical, dental care, occasional team engagement activities, festive celebrations

Ikea

Customer Relations Associate Kuala Lumpur
Skills & Focus: customer experience, fast and efficient service, empathy, customer complaints, service delivery, sales growth, IKEA Concept, safety guidelines, customer relations, sales profitability
About the Company: A multinational company specializing in ready-to-assemble furniture, kitchen appliances, and home accessories.
Type: Part-time

Funding Societies | Modalku

Customer Experience Executive Kuala Lumpur
Skills & Focus: customer experience, customer support, NPS, CSAT, collaboration, payments, fintech, metrics, process improvement, teamwork
About the Company: Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia. We are licensed in Singapore, Indonesia, Thailand, and registered …
Experience: 1-2 years
Type: Full-time
Benefits: Flexible paid vacations, health insurance, wellness programs, learning and development, company laptop, flexible workin…

Okx

Customer Service Team Manager (VIP) Kuala Lumpur
Skills & Focus: VIP Team Management, Customer Service, Data Indicators, Process Optimization, Product Promotion, Team Leadership, Cross-department Collaboration, Exceptional Situations, Foresight, Vietnam
About the Company: OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX …
Experience: At least 2 years of experience managing a customer service team with at least 10 members
Benefits: Competitive remuneration package, meal allowance, transport allowance, team building, training & wellness benefits, yea…

Sutherland

Quality Analyst Kuala Lumpur
Skills & Focus: Quality Analyst, customer experience, performance management, service quality, KPI performance, transaction evaluation, calibration sessions, customer satisfaction, communication, process guidelines
About the Company: Sutherland is a global provider of process transformation services, offering a variety of customer experience and back-office support solutions.
Type: Full-time

Prism+

Customer Service Officer Bukit Jalil
Skills & Focus: customer service, technical issues, customer satisfaction, stakeholders, feedback, multitask, Zendesk, consumer electronics, home appliances, professional manner
About the Company: high-growth electronics company
Experience: 1 – 3 years of relevant work experience in customer service
Type: Full-time
Benefits: 14 Days Annual Leave, 1 Day Birthday Leave, Annual outpatient benefit (Includes dental and optical benefits), Annual in…
Customer Service Officer Bukit Jalil
Skills & Focus: customer service, troubleshooting, technical issues, customer satisfaction, e-commerce, Zendesk, consumer electronics, interpersonal skills, adapt to new technologies, client confidentiality
Experience: 1 – 3 years of relevant work experience in customer service
Type: Full-time
Benefits: 14 Days Annual Leave, 1 Day Birthday Leave, Annual outpatient benefit (Includes dental and optical benefits), Annual in…