Last updated: 2025-05-23

44 Technical And Product Support jobs in Singapore.

Hiring now: Technical Support Engr In @ Adyen, Biz Support Engr @ Meta, Technical Support Spec @ Braze, Trade Support Engr @ Drw, Sr Player Support Spec @ Hoyoverse, Technical Support Engr Da @ Forter, Prod Support Spec @ Stripe, Technical Support Engr @ Amplitude, Sr Prod Spec @ Perkinelme, Helpdesk Engr @ A Leading .Explore more at at kaamvaam.com

🔥 Skills

Technical Support (12) technical support (10) customer service (9) APIs (8) Troubleshooting (8) SQL (8) troubleshooting (7) customer experience (7) SaaS (6) problem-solving (6)

📍 Locations

Singapore (44)
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Adyen

Technical Support Engineer (In Person Payments) Singapore
Skills & Focus: Technical Support, Payments, Merchant Support, APIs, Troubleshooting, Customer Satisfaction, Technical Assistance, Networking, Collaboration, Problem Solving
About the Company: Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technolo…
Type: Full-time
Technical Support Engineer (In Person Payments) Singapore
Skills & Focus: Technical Support, Payments, Merchant Support, APIs, Troubleshooting, Customer Satisfaction, Technical Assistance, Networking, Collaboration, Problem Solving
About the Company: Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technolo…
Type: Full-time

Meta

Business Support Engineer Singapore
Skills & Focus: technical support, integration support, API development, cloud infrastructure, business operations, partner relationships, critical thinking, customer service, data analysis, documentation
About the Company: Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Ap…
Experience: 5+ years of experience as a Support Engineer, Service Engineer or similar
Type: Full Time
Business Support Engineer Singapore
Skills & Focus: technical support, integration support, API development, cloud infrastructure, business operations, partner relationships, critical thinking, customer service, data analysis, documentation
About the Company: Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Ap…
Experience: 5+ years of experience as a Support Engineer, Service Engineer or similar
Type: Full Time

Braze

Technical Support Specialist Singapore
Skills & Focus: Technical Support, SaaS, problem-solving, APIs, HTML, CSS, SQL, customer service, CRM, troubleshooting
About the Company: Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any …
Experience: 2-3 years of experience supporting technical products, particularly in Software as a Service (SaaS) or mobile applications.
Benefits: Competitive compensation that may include equity, retirement and employee stock purchase plans, flexible paid time off,…
Technical Support Specialist Singapore
Skills & Focus: Technical Support, SaaS, problem-solving, APIs, HTML, CSS, SQL, customer service, CRM, troubleshooting
About the Company: Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any …
Experience: 2-3 years of experience supporting technical products, particularly in Software as a Service (SaaS) or mobile applications.
Benefits: Competitive compensation that may include equity, retirement and employee stock purchase plans, flexible paid time off,…

Drw

Trade Support Engineer Singapore
Skills & Focus: trading, support, technical problems, software development, monitoring, market data, troubleshooting, production incidents, automation, monitoring tools
About the Company: DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets aro…
Experience: 3+ years working in the financial industry
Trade Support Engineer Singapore
Skills & Focus: trading, support, technical problems, software development, monitoring, market data, troubleshooting, production incidents, automation, monitoring tools
About the Company: DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets aro…
Experience: 3+ years working in the financial industry

Hoyoverse

Senior Player Support Specialist Singapore
Skills & Focus: customer service, technical support, gaming industry, Genshin Impact, Honkai: Star Rail, Zenless Zone Zero, problem resolution, process optimization, communication skills, team collaboration
About the Company: HoYoverse is committed to providing immersive virtual world experiences to players around the world. We have brought fans popular games including Genshin Impac…
Experience: At least two years of experience in game customer service or technical support
Senior Player Support Specialist Singapore
Skills & Focus: customer service, technical support, gaming industry, Genshin Impact, Honkai: Star Rail, Zenless Zone Zero, problem resolution, process optimization, communication skills, team collaboration
About the Company: HoYoverse is committed to providing immersive virtual world experiences to players around the world. We have brought fans popular games including Genshin Impac…
Experience: At least two years of experience in game customer service or technical support

Forter

Technical Support Engineer (Data Analyst) Singapore
Skills & Focus: Technical Support, Data Analyst, Customer Experience, Analytical Skills, SQL, API, JavaScript, Problem-solving, SaaS, Fraud Prevention
About the Company: Digital commerce is built on trust. Forter provides solutions to enhance customer experience and protect against fraud through its advanced AI model.
Experience: 3+ years experience in a role with a strong focus on troubleshooting data analytics in SaaS, software, or FinTech environments.
Type: Full-time
Benefits: Competitive salary and bonus plan, Private health insurance, including vision and dental coverage, Generous PTO policy,…
Technical Support Engineer (Data Analyst) Singapore
Skills & Focus: Technical Support, Data Analyst, Customer Experience, Analytical Skills, SQL, API, JavaScript, Problem-solving, SaaS, Fraud Prevention
About the Company: Digital commerce is built on trust. Forter provides solutions to enhance customer experience and protect against fraud through its advanced AI model.
Experience: 3+ years experience in a role with a strong focus on troubleshooting data analytics in SaaS, software, or FinTech environments.
Type: Full-time
Benefits: Competitive salary and bonus plan, Private health insurance, including vision and dental coverage, Generous PTO policy,…

Meta

Business Support Engineer Singapore
Skills & Focus: technical support, partner integration, telecommunications, business messaging, problem-solving, API technologies, customer experience, cross-functional teams, infrastructure operations, technical documentation
About the Company: Meta builds technologies that help people connect, find communities, and grow businesses. With apps like Messenger, Instagram, and WhatsApp, Meta empowers bill…
Experience: 4+ years of experience as a Support Engineer, Service Engineer or similar
Type: Full Time
Business Support Engineer Singapore
Skills & Focus: technical support, partner integration, telecommunications, business messaging, problem-solving, API technologies, customer experience, cross-functional teams, infrastructure operations, technical documentation
About the Company: Meta builds technologies that help people connect, find communities, and grow businesses. With apps like Messenger, Instagram, and WhatsApp, Meta empowers bill…
Experience: 4+ years of experience as a Support Engineer, Service Engineer or similar
Type: Full Time

Stripe

Product Support Specialist Singapore
Skills & Focus: troubleshooting, technical issues, SQL, API, user experience, support processes, communication skills, cross-functional collaboration, data analysis, continuous improvement
About the Company: Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use…
Experience: 1-2 years in a customer-facing product support role
Product Support Specialist Singapore
Skills & Focus: troubleshooting, technical issues, SQL, API, user experience, support processes, communication skills, cross-functional collaboration, data analysis, continuous improvement
About the Company: Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use…
Experience: 1-2 years in a customer-facing product support role

Amplitude

Technical Support Engineer Singapore
Skills & Focus: Technical Support Engineer, customer-facing, SDKs, APIs, Zendesk, Intercom, Confluence, Jira, data trust, support processes
About the Company: Amplitude is the leading digital analytics platform that helps companies unlock the power of their products. Over 3,800 customers, including Atlassian, NBCUniv…
Experience: Experience in a similar customer-facing role or strong ability to empathize with customers and be their advocate
Type: Full-time
Technical Support Engineer Singapore
Skills & Focus: Technical Support Engineer, customer-facing, SDKs, APIs, Zendesk, Intercom, Confluence, Jira, data trust, support processes
About the Company: Amplitude is the leading digital analytics platform that helps companies unlock the power of their products. Over 3,800 customers, including Atlassian, NBCUniv…
Experience: Experience in a similar customer-facing role or strong ability to empathize with customers and be their advocate
Type: Full-time

Braze

Technical Support Specialist Singapore
Skills & Focus: Technical Support, SaaS, Customer Support, Troubleshooting, HTML, CSS, APIs, SQL, Salesforce, Zendesk
About the Company: Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any …
Experience: 2-3 years of experience supporting technical products, particularly in Software as a Service (SaaS) or mobile applications.
Type: Full-time
Benefits: Competitive compensation that may include equity, Retirement and Employee Stock Purchase Plans, Flexible paid time off,…
Technical Support Specialist Singapore
Skills & Focus: Technical Support, SaaS, Customer Support, Troubleshooting, HTML, CSS, APIs, SQL, Salesforce, Zendesk
About the Company: Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any …
Experience: 2-3 years of experience supporting technical products, particularly in Software as a Service (SaaS) or mobile applications.
Type: Full-time
Benefits: Competitive compensation that may include equity, Retirement and Employee Stock Purchase Plans, Flexible paid time off,…

Perkinelmer

Senior Product Specialist Singapore
Skills & Focus: Sales support, Market trends, Pre-sales, After-sales, Technical discussion, Solution-oriented demos, Customer training, Troubleshooting, Customer satisfaction, Product technology

A Leading Logistics Company

Helpdesk Engineer Singapore
Skills & Focus: technical support, software-related problems, customer experience, web-based applications, CRM applications, logistics applications, customer feedback, technical troubleshooting, user adoption, customer technology
About the Company: A leading logistics company is expanding the team
Experience: 2-3 years in a Customer Technology and applications support related role with helpdesk experience
Benefits: Fixed and variable allowances, Fixed and variable bonuses
Helpdesk Engineer Singapore
Skills & Focus: technical support, software-related problems, customer experience, web-based applications, CRM applications, logistics applications, customer feedback, technical troubleshooting, user adoption, customer technology
About the Company: A leading logistics company is expanding the team
Experience: 2-3 years in a Customer Technology and applications support related role with helpdesk experience
Benefits: Fixed and variable allowances, Fixed and variable bonuses

Ashby

Product Support Specialist Singapore
Skills & Focus: Product Support, Customer Success, Problem-solving, Customer experience, Attention to detail, Complex product, Curating feedback, Documentation, Automation, Ownership
About the Company: We’re building the next generation of enterprise software, and we’re starting with a suite of products that help talent leaders, recruiters, and hiring manager…
Type: Remote
Benefits: 10-year exercise window for stock options, Unlimited PTO with four weeks recommended per year, Twelve weeks of fully pa…
Product Support Specialist Singapore
Skills & Focus: Product Support, Customer Success, Problem-solving, Customer experience, Attention to detail, Complex product, Curating feedback, Documentation, Automation, Ownership
About the Company: We’re building the next generation of enterprise software, and we’re starting with a suite of products that help talent leaders, recruiters, and hiring manager…
Type: Remote
Benefits: 10-year exercise window for stock options, Unlimited PTO with four weeks recommended per year, Twelve weeks of fully pa…

Visier

Software Support Analyst Singapore
Skills & Focus: people analytics, customer support, technical aptitude, problem-solving, SaaS products, data management, communication skills, ticketing system, Issue Tracking, collaborative team player
About the Company: Visier is the leader in people analytics and we believe in a 'people-first' approach to business strategy. Our innovative technology transforms the way that or…
Experience: Minimum 2 years’ experience in a technical, customer-facing support role
Type: Hybrid
Software Support Analyst Singapore
Skills & Focus: people analytics, customer support, technical aptitude, problem-solving, SaaS products, data management, communication skills, ticketing system, Issue Tracking, collaborative team player
About the Company: Visier is the leader in people analytics and we believe in a 'people-first' approach to business strategy. Our innovative technology transforms the way that or…
Experience: Minimum 2 years’ experience in a technical, customer-facing support role
Type: Hybrid

Drw

Execution Support Team Member Singapore
Skills & Focus: troubleshooting, trading systems, software deployment, configuration, monitoring, Linux, Windows, production environment, support, collaboration
About the Company: DRW is a diversified trading firm with over 3 decades of experience bringing sophisticated technology and exceptional people together to operate in markets aro…
Experience: Prior experience supporting high performance trading systems, proprietary trading systems experience preferred.

Alphasense

Associate, Customer & Product Support Singapore
Skills & Focus: customer experience, product support, technical knowledge, customer service, AI-driven, troubleshoot, product management, engineering collaboration, knowledge base, client-facing
About the Company: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI,…
Experience: 1-2 years in client/product support role
Type: Full-time
Associate, Customer & Product Support Singapore
Skills & Focus: customer experience, product support, technical knowledge, customer service, AI-driven, troubleshoot, product management, engineering collaboration, knowledge base, client-facing
About the Company: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI,…
Experience: 1-2 years in client/product support role
Type: Full-time

Cybersource, A Visa Company

Implementation Analyst Singapore
Skills & Focus: payment, project support, client, technical, implementation, problems, customer service, collaborate, manage, communication
About the Company: Cybersource is a global leader in eCommerce payment management, offering a full-service payment management platform that includes global payment processing, fr…

Alphasense

Product Specialist Singapore
Skills & Focus: Customer Support, Customer Health, Growth Initiatives, Content generation, Product Direction, Proactive personality, Skilled communicator, Time management, Adaptability, Technical knowledge
About the Company: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI,…
Experience: Client-facing professional, technical knowledge, customer support skills
Type: Full-time
Product Specialist Singapore
Skills & Focus: Customer Support, Customer Health, Growth Initiatives, Content generation, Product Direction, Proactive personality, Skilled communicator, Time management, Adaptability, Technical knowledge
About the Company: The world’s most sophisticated companies rely on AlphaSense to remove uncertainty from decision-making. With market intelligence and search built on proven AI,…
Experience: Client-facing professional, technical knowledge, customer support skills
Type: Full-time

Avaya

Customer Sales Engineer I Singapore
Skills & Focus: Customer Sales Engineer, Avaya Contact Center, consultative solutions, technical support, business requirements, technical presentations, implementation documentation, strategic solutions, executive contacts, strategic relationships
About the Company: Businesses are built by the experiences they provide, and every day, millions of those experiences are delivered by Avaya. Organizations trust Avaya to provide…
Experience: 2 - 5 Years of experience

Amplitude

APJ Technical Support Manager Singapore
Skills & Focus: Technical Support, Customer Success, Customer Outcomes, Team Operations, SLA, CSAT, Collaboration, Coaching, Continuous Improvement, Support Processes
About the Company: Amplitude is the leading digital analytics platform that helps companies unlock the power of their products. Over 3,800 customers, including Atlassian, NBCUniv…
Experience: 3+ years of experience in technical support or a related customer-facing field, with at least 1 year in a people management role.
Type: Full-time
APJ Technical Support Manager Singapore
Skills & Focus: Technical Support, Customer Success, Customer Outcomes, Team Operations, SLA, CSAT, Collaboration, Coaching, Continuous Improvement, Support Processes
About the Company: Amplitude is the leading digital analytics platform that helps companies unlock the power of their products. Over 3,800 customers, including Atlassian, NBCUniv…
Experience: 3+ years of experience in technical support or a related customer-facing field, with at least 1 year in a people management role.
Type: Full-time

Pingcap

Technical Account Manager Singapore
Skills & Focus: technical advisor, customer success, TiDB products, stakeholders, database, distributed systems, project management, improvement opportunities, training sessions, technical issues
Type: Full-time

Hoyoverse

Customer Experience and Product Operations Specialist Singapore
Skills & Focus: customer experience, operations, project management, automation, process transformation, customer support, AI tools, systems optimization, collaboration, workflow
About the Company: HoYoverse is committed to providing immersive virtual world experiences to players around the world. We have brought fans popular games including Genshin Impac…
Experience: 5+ years of experience in customer experience, operations, or related business functions.

Stryker

Senior Engineer, Robotics & Digital Support Singapore
Skills & Focus: Robotics, Digital Support, Cloud Systems, APAC market, Technical Support, Troubleshooting, Root Cause Analysis, Customer Experience, Healthcare Providers, Interdivisional Procedures
About the Company: Stryker offers innovative products and services in MedSurg, Neurotechnology and Orthopaedics that help improve patient and healthcare outcomes.
Experience: Minimum of 3 years of experience in Information Technology
Type: Full Time
Benefits: Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness …
Senior Engineer, Robotics & Digital Support Singapore
Skills & Focus: Robotics, Digital Support, Cloud Systems, APAC market, Technical Support, Troubleshooting, Root Cause Analysis, Customer Experience, Healthcare Providers, Interdivisional Procedures
About the Company: Stryker offers innovative products and services in MedSurg, Neurotechnology and Orthopaedics that help improve patient and healthcare outcomes.
Experience: Minimum of 3 years of experience in Information Technology
Type: Full Time
Benefits: Health benefits include: Medical and prescription drug insurance, dental insurance, vision insurance, critical illness …

Devrev

Solutions Engineer Singapore
Skills & Focus: technical support, product demonstrations, customer engagement, technical proposals, solution development, competitive analysis, cross-functional teams, technical documentation, customer success, relationship building
About the Company: DevRev’s AgentOS, purpose-built for SaaS companies, comprises three modern CRM apps for support, product, and growth teams. It connects end users, sellers, sup…
Experience: 5+ years of experience in a technical pre-sales or sales engineering role.

Our Client

Technical Team Lead Singapore
Skills & Focus: Software Development Lifecycle, Code Quality, Technical Assistance, Troubleshooting, Debugging, Software Verification, Customer Service, Team Leadership, Java, Problem-Solving
About the Company: a multinational aerospace technology and engineering group

Okx

Customer Genius Product Team Member Singapore
Skills & Focus: chat bot, support related products, Product Design, cross-functional teams, high performance distributed service, best practices, Customer Support System, telephony support, automated testing, continuous integration
About the Company: OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX …
Experience: Experience in Microservices/ API development with Java/SpringBoot/SpringCloud; Knowledgeable in multi-threading and distributed architecture; Solid experience with relational databases; Comfortable with cloud-based Linux environment; Experience in practicing automated testing and continuous integration
Benefits: Competitive total compensation package; L&D programs and Education subsidy for employees' growth and development; Vario…
Customer Genius Product Team Member Singapore
Skills & Focus: chat bot, support related products, Product Design, cross-functional teams, high performance distributed service, best practices, Customer Support System, telephony support, automated testing, continuous integration
About the Company: OKX is a leading crypto exchange, and the developer of OKX Wallet, giving millions access to crypto trading and decentralized crypto applications (dApps). OKX …
Experience: Experience in Microservices/ API development with Java/SpringBoot/SpringCloud; Knowledgeable in multi-threading and distributed architecture; Solid experience with relational databases; Comfortable with cloud-based Linux environment; Experience in practicing automated testing and continuous integration
Benefits: Competitive total compensation package; L&D programs and Education subsidy for employees' growth and development; Vario…