Last updated: 2025-05-23

47 Customer Success Management jobs in Singapore.

Hiring now: Customer Success Dir Apac @ Backbase, Asst Dir Client Success M @ Moodys, Customer Success Mgr @ On24, Onboarding Spec @ Xero, Sr Customer Success Engr @ Dynatrace, Sr Customer Success Biz P @ Anaplan, Apac Team Mgr Of Client S @ Similarweb, Sr Customer Success Assoc @ Hack The B, Customer Success Mgr @ Salesforce, Client Success Exec @ Ogury.Explore more at at kaamvaam.com

🔥 Skills

Customer Success (28) SaaS (13) Account Management (12) Client Engagement (9) Product Adoption (8) Onboarding (8) client success (4) relationship management (4) teamwork (4) Customer Satisfaction (4)

📍 Locations

Singapore (47)
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Backbase

Customer Success Director APAC Singapore
Skills & Focus: Customer Relationship Management, Value Maximization, Advocacy Building, Feedback Collection, Account Management, Technical Acumen, Customer-Centric Mindset, Results-Driven, Relationship Builder, Frequent Traveler
About the Company: Backbase empowers banks to innovate like a Neo bank through a digital-first and AI-powered banking platform. The company aims to make banking a valuable experi…
Experience: 10+ years
Type: Full-time
Customer Success Director APAC Singapore
Skills & Focus: Customer Relationship Management, Value Maximization, Advocacy Building, Feedback Collection, Account Management, Technical Acumen, Customer-Centric Mindset, Results-Driven, Relationship Builder, Frequent Traveler
About the Company: Backbase empowers banks to innovate like a Neo bank through a digital-first and AI-powered banking platform. The company aims to make banking a valuable experi…
Experience: 10+ years
Type: Full-time

Moody's

Assistant Director, Client Success Management (CAT Modeling) Singapore
Skills & Focus: client success, insurance, analytics, client retention, account strategy, catastrophe modeling, communication, relationship management, teamwork, client onboarding
About the Company: Moody’s is the world's leading provider of analytics and decision science solutions for the quantification and management of catastrophic risks throughout the …
Experience: Minimum 5-year experience in insurance, software service, analytics or related fields
Type: Full-time
Assistant Director, Client Success Management (CAT Modeling) Singapore
Skills & Focus: client success, insurance, analytics, client retention, account strategy, catastrophe modeling, communication, relationship management, teamwork, client onboarding
About the Company: Moody’s is the world's leading provider of analytics and decision science solutions for the quantification and management of catastrophic risks throughout the …
Experience: Minimum 5-year experience in insurance, software service, analytics or related fields
Type: Full-time

On24

Customer Success Manager Singapore
Skills & Focus: Customer Success, Account Management, Product Adoption, Client Engagement, Onboarding, Renewals, Cross-Functional Teams, Customer Satisfaction, Training, Project Management
About the Company: ON24 is a global SaaS company specializing in intelligent engagement platforms to enhance customer experiences and drive revenue growth.
Experience: At least 3 years in Customer Success or Account Management
Benefits: Hybrid work, competitive compensation, equity, comprehensive benefits, paid time off, insurance
Customer Success Manager Singapore
Skills & Focus: Customer Success, Account Management, Product Adoption, Client Engagement, Onboarding, Renewals, Cross-Functional Teams, Customer Satisfaction, Training, Project Management
About the Company: ON24 is a global SaaS company specializing in intelligent engagement platforms to enhance customer experiences and drive revenue growth.
Experience: At least 3 years in Customer Success or Account Management
Benefits: Hybrid work, competitive compensation, equity, comprehensive benefits, paid time off, insurance
Customer Success Manager – Singapore Singapore
Skills & Focus: Customer Success, Account Management, Client Engagement, Product Adoption, Onboarding, Customer Satisfaction, Renewal Process, Cross-functional Teams, Customer Training, Relationship Building
About the Company: ON24 is a leading intelligent engagement platform company that helps businesses bring their go-to-market strategy into the AI era, driving cost-effective reven…
Experience: At least 3 years in Customer Success Management or Account Management
Benefits: Hybrid working model, competitive compensation, equity, health insurance, paid time off, employee assistance program, t…

Xero

Onboarding Specialist Singapore
Skills & Focus: Onboarding, Customer Support, Client Engagement, Product Adoption, Small Business, Conversions, Customer Retention, Guidance, Insights, Communication
About the Company: At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with…
Onboarding Specialist Singapore
Skills & Focus: Onboarding, Customer Support, Client Engagement, Product Adoption, Small Business, Conversions, Customer Retention, Guidance, Insights, Communication
About the Company: At Xero, we’re here to help you supercharge your business. We do this by automating routine tasks, surfacing actionable insights and connecting businesses with…

Dynatrace

Senior Customer Success Engineer Singapore
Skills & Focus: Customer Success, Technical Resource, Product Adoption, Configuration Issues, Business Reviews, Training, Technical Objectives, Customer Advocate, Best Practices, Cloud Solutions
About the Company: Dynatrace provides software intelligence to simplify cloud complexity and accelerate digital transformation. It delivers answers from data, and acts on them, e…
Senior Customer Success Engineer Singapore
Skills & Focus: Customer Success, Technical Resource, Product Adoption, Configuration Issues, Business Reviews, Training, Technical Objectives, Customer Advocate, Best Practices, Cloud Solutions
About the Company: Dynatrace provides software intelligence to simplify cloud complexity and accelerate digital transformation. It delivers answers from data, and acts on them, e…

Anaplan

Senior Customer Success Business Partner Singapore
Skills & Focus: Customer success, Platform deployment, Customer relationships, Adoption, Retention, ROI, Stakeholder engagement, Upsell, Cross-sell, Customer satisfaction
About the Company: Anaplan is a leading platform specializing in scenario planning and analysis, supporting Fortune 50 companies worldwide. The company champions diversity, innov…
Senior Customer Success Business Partner Singapore
Skills & Focus: Customer success, Platform deployment, Customer relationships, Adoption, Retention, ROI, Stakeholder engagement, Upsell, Cross-sell, Customer satisfaction
About the Company: Anaplan is a leading platform specializing in scenario planning and analysis, supporting Fortune 50 companies worldwide. The company champions diversity, innov…

Similarweb

APAC Team Manager of Client Success Singapore
Skills & Focus: Customer Success, Client Management, Retention, Upsell Opportunities, Digital Marketing, SaaS, Renewal Strategies, Cross-functional collaboration, Digital insights, Performance metrics
About the Company: Similarweb is the most trusted platform for understanding online behavior. Millions of people rely on Similarweb insights daily as the ground truth for their k…
Experience: 2+ years leading/managing Customer Success teams, 6+ years client-facing experience with Mid-market/SMB-level clients
Type: Full-time
APAC Team Manager of Client Success Singapore
Skills & Focus: Customer Success, Client Management, Retention, Upsell Opportunities, Digital Marketing, SaaS, Renewal Strategies, Cross-functional collaboration, Digital insights, Performance metrics
About the Company: Similarweb is the most trusted platform for understanding online behavior. Millions of people rely on Similarweb insights daily as the ground truth for their k…
Experience: 2+ years leading/managing Customer Success teams, 6+ years client-facing experience with Mid-market/SMB-level clients
Type: Full-time

Hack The Box

Sr. Customer Success Associate Singapore
Skills & Focus: Customer Success, Engagement, User Experience, Customer Journey, ChurnZero, HubSpot, Analytics, SaaS, Cybersecurity, Revenue Retention
About the Company: Hack The Box is a leading gamified cybersecurity upskilling, certification, and talent assessment platform enabling individuals, businesses, government institu…
Experience: Previous experience in a Customer Success role.
Benefits: 25 annual leave days, Paid parental leave, Home Office Allowance, Dedicated budget for training and professional develo…
Sr. Customer Success Associate Singapore
Skills & Focus: Customer Success, Engagement, User Experience, Customer Journey, ChurnZero, HubSpot, Analytics, SaaS, Cybersecurity, Revenue Retention
About the Company: Hack The Box is a leading gamified cybersecurity upskilling, certification, and talent assessment platform enabling individuals, businesses, government institu…
Experience: Previous experience in a Customer Success role.
Benefits: 25 annual leave days, Paid parental leave, Home Office Allowance, Dedicated budget for training and professional develo…

Salesforce

Customer Success Manager Singapore
Skills & Focus: Customer Success, Salesforce, Sales Cloud, Service Cloud, Technical Expertise, Relationship Management, Proactive Support, Incident Management, Value Realization, Technical Customer Success
About the Company: At Salesforce, we strive to create an accessible and inclusive experience for all candidates and believe in equality for all.
Experience: 3-5 years of hands-on experience
Type: Full-time
Benefits: More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.
Customer Success Manager Singapore
Skills & Focus: Customer Success, Salesforce, Sales Cloud, Service Cloud, Technical Expertise, Relationship Management, Proactive Support, Incident Management, Value Realization, Technical Customer Success
About the Company: At Salesforce, we strive to create an accessible and inclusive experience for all candidates and believe in equality for all.
Experience: 3-5 years of hands-on experience
Type: Full-time
Benefits: More details about our company benefits can be found at the following link: https://www.salesforcebenefits.com.

Ogury

Client Success Executive Singapore
Skills & Focus: Client Success, Customer Success, Digital Advertising, Campaign Execution, Client Engagement, Ad Operations, End-to-End Delivery, Reporting, Service, Performance
About the Company: Ogury is a global adtech company that delivers Personified Advertising solutions grounded in privacy to brands, agencies and publishers by focusing on targetin…
Type: Contract

Stripe

Customer Success Manager, Greater China Region Singapore
Skills & Focus: Customer Success, Account Management, Client Relationships, Technical Conversations, Business Growth, Payments Strategy, Stakeholder Engagement, Data Analysis, High-Growth Environment, Cross-Functional Collaboration
About the Company: Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Str…
Experience: 4-8 years of experience in a client-facing role, ideally in customer success, managing relationships with large, global, and complex organizations across Greater China, preferably working with a technical product
Customer Success Manager, Greater China Region Singapore
Skills & Focus: Customer Success, Account Management, Client Relationships, Technical Conversations, Business Growth, Payments Strategy, Stakeholder Engagement, Data Analysis, High-Growth Environment, Cross-Functional Collaboration
About the Company: Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Str…
Experience: 4-8 years of experience in a client-facing role, ideally in customer success, managing relationships with large, global, and complex organizations across Greater China, preferably working with a technical product

Elevenlabs

Customer Success Manager Singapore
Skills & Focus: Customer Success, SaaS, voice technology, APAC region, client relationships, KPI, customer adoption, renewals, customer satisfaction, bilingual communication
About the Company: At ElevenLabs, we are pioneering voice technology with our cutting-edge research and products.
Experience: 3-7 years in Customer Success in a fast paced SaaS organization
Type: Full-time
Benefits: High-velocity innovation, collaboration with a global team, remote-first approach, continuous growth.
Customer Success Manager Singapore
Skills & Focus: Customer Success, SaaS, voice technology, APAC region, client relationships, KPI, customer adoption, renewals, customer satisfaction, bilingual communication
About the Company: At ElevenLabs, we are pioneering voice technology with our cutting-edge research and products.
Experience: 3-7 years in Customer Success in a fast paced SaaS organization
Type: Full-time
Benefits: High-velocity innovation, collaboration with a global team, remote-first approach, continuous growth.

Darktrace

Renewals Manager Singapore
Skills & Focus: renewals, customer success, negotiation, problem-solving, commercial strategy, risk mitigation, customer expansion, collaboration, teamwork, mentoring
About the Company: Darktrace is a global leader in cyber security AI, delivering complete AI-powered solutions. Founded by mathematicians and cyber defence experts in 2013, the c…
Renewals Manager Singapore
Skills & Focus: renewals, customer success, negotiation, problem-solving, commercial strategy, risk mitigation, customer expansion, collaboration, teamwork, mentoring
About the Company: Darktrace is a global leader in cyber security AI, delivering complete AI-powered solutions. Founded by mathematicians and cyber defence experts in 2013, the c…

Salesforce

Senior Director, Customer Success Management Singapore
Skills & Focus: Customer Success, Leadership, Salesforce, Public Sector, SaaS, Transformation, Account Management, Strategic Planning, Cross-Functional Collaboration, Team Development
About the Company: Salesforce is a global leader in customer relationship management (CRM).
Experience: 10+ years in customer-facing leadership roles, including at least 5 years managing large, geographically dispersed teams
Type: Full-time
Senior Director, Customer Success Management Singapore
Skills & Focus: Customer Success, Leadership, Salesforce, Public Sector, SaaS, Transformation, Account Management, Strategic Planning, Cross-Functional Collaboration, Team Development
About the Company: Salesforce is a global leader in customer relationship management (CRM).
Experience: 10+ years in customer-facing leadership roles, including at least 5 years managing large, geographically dispersed teams
Type: Full-time

Similarweb

SMB Customer Success Manager Singapore (Greater China Region) Singapore
Skills & Focus: Customer Success, Digital Marketing, SaaS, Analytical, Consultative, Relationship-building, Data-driven Insights, Account Management, Client Engagement, Upsell Opportunities
About the Company: Similarweb is the leading digital intelligence platform used by over 3500 global customers, providing data-driven insights and competitive benchmarks for compa…
Experience: 3+ years experience in a client facing customer success role, preferably in a SaaS company; 3+ years experience in an analytical/consultative role in digital marketing (SEO, PPC, media planning)
Type: Full-time
Benefits: Competitive compensation packages, regular team outings, a focus on community, and opportunities for career growth and …
SMB Customer Success Manager Singapore (Greater China Region) Singapore
Skills & Focus: Customer Success, Digital Marketing, SaaS, Analytical, Consultative, Relationship-building, Data-driven Insights, Account Management, Client Engagement, Upsell Opportunities
About the Company: Similarweb is the leading digital intelligence platform used by over 3500 global customers, providing data-driven insights and competitive benchmarks for compa…
Experience: 3+ years experience in a client facing customer success role, preferably in a SaaS company; 3+ years experience in an analytical/consultative role in digital marketing (SEO, PPC, media planning)
Type: Full-time
Benefits: Competitive compensation packages, regular team outings, a focus on community, and opportunities for career growth and …

Adventus

Customer Success Executive Singapore
Skills & Focus: service delivery, project implementation, stakeholder management, customer relationships, financial management, technical support, analytical skills, communication skills, multi-tasking, problem solving
About the Company: Adventus is an Information and Communications Technology (ICT) Solutions and Services Provider with a wide footprint across the globe. We help organizations br…
Experience: No full-time work experience required, relevant internship experience is advantageous.
Type: Full-Time
Customer Success Executive Singapore
Skills & Focus: service delivery, project implementation, stakeholder management, customer relationships, financial management, technical support, analytical skills, communication skills, multi-tasking, problem solving
About the Company: Adventus is an Information and Communications Technology (ICT) Solutions and Services Provider with a wide footprint across the globe. We help organizations br…
Experience: No full-time work experience required, relevant internship experience is advantageous.
Type: Full-Time

H&M Group

Membership Lead Singapore
Skills & Focus: membership program, strategy, customer satisfaction, loyalty strategies, KPIs, data-driven, membership experience, marketing goals, retention rates, stakeholders
About the Company: H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable pr…
Benefits: All our colleagues receive a global employee discount, usable on all our H&M Group brands in stores and online. In addi…
Membership Lead Singapore
Skills & Focus: membership program, strategy, customer satisfaction, loyalty strategies, KPIs, data-driven, membership experience, marketing goals, retention rates, stakeholders
About the Company: H&M Group is a global company of strong fashion brands and ventures. Our goal is to prove that there is no compromise between exceptional design, affordable pr…
Benefits: All our colleagues receive a global employee discount, usable on all our H&M Group brands in stores and online. In addi…

Qlik

Director, Renewal Sales - APAC Singapore
Skills & Focus: Renewal Sales, Customer Success, Gross Renewal Rate, SaaS, AI solutions, Upselling, Cross-selling, Customer Retention, Data-Driven Strategy, Team Leadership
About the Company: A Gartner® Magic Quadrant™ Leader for 15 years in a row, Qlik transforms complex data landscapes into actionable insights, driving strategic business outcomes.…
Experience: 7+ years of experience in sales, customer success, or renewals, with at least 3 years in a leadership role.
Benefits: Genuine career progression pathways and mentoring programs, culture of innovation, technology, collaboration, and openn…

Funding Societies | Modalku

Assistant Manager, Client Experience Singapore
Skills & Focus: Customer Experience, Team Leadership, Service Excellence, Process Enhancement, Stakeholder Collaboration, Performance Metrics, Client Feedback, SOPs, Customer Onboarding, CX Tools
About the Company: Funding Societies | Modalku is the largest SME digital financing platform in Southeast Asia, expanding into a leading SME neobank, providing business financing…
Experience: Minimum 2–4 years of experience in customer experience, client servicing, or operations, preferably in fintech or financial services.
Type: Full-time
Benefits: Flexible paid vacations, health insurance, mental health and wellness initiatives, learning & development allowances, t…

Visa

Client Success Consultant, B2B Travel and B2B Acceptance Singapore
Skills & Focus: client success, B2B travel, operational engagement, customer service, relationship management, data-driven optimization, cross functional, implementation, problem management, communication management
About the Company: Visa is a global payments technology company that connects consumers, businesses, banks, and governments to fast, secure, and reliable electronic payments.
Type: Hybrid
Client Success Consultant, B2B Travel and B2B Acceptance Singapore
Skills & Focus: client success, B2B travel, operational engagement, customer service, relationship management, data-driven optimization, cross functional, implementation, problem management, communication management
About the Company: Visa is a global payments technology company that connects consumers, businesses, banks, and governments to fast, secure, and reliable electronic payments.
Type: Hybrid

Boeing

Senior Customer Success Management Specialist Singapore
Skills & Focus: customer success, SaaS, aviation, customer experience, business relationships, negotiation, conflict resolution, metrics, collaboration, global team
About the Company: At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respe…
Experience: 5 years of experience in a customer success role within a SaaS environment.
Type: Hybrid
Benefits: Competitive base pay and incentive programs, industry-leading tuition assistance program
Senior Customer Success Management Specialist Singapore
Skills & Focus: customer success, SaaS, aviation, customer experience, business relationships, negotiation, conflict resolution, metrics, collaboration, global team
About the Company: At Boeing, we innovate and collaborate to make the world a better place. We’re committed to fostering an environment for every teammate that’s welcoming, respe…
Experience: 5 years of experience in a customer success role within a SaaS environment.
Type: Hybrid
Benefits: Competitive base pay and incentive programs, industry-leading tuition assistance program

Walkme

Senior Customer Success Manager Singapore
Skills & Focus: Customer Success, Digital Adoption, Fortune 1000, strategic outcomes, value realization, trusted advisor, engagement, revenue management, product solutions, client goals
About the Company: WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to accomplish the promise of technology in today's overwhelming digital world.
Senior Customer Success Manager Singapore
Skills & Focus: Customer Success, Digital Adoption, Fortune 1000, strategic outcomes, value realization, trusted advisor, engagement, revenue management, product solutions, client goals
About the Company: WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to accomplish the promise of technology in today's overwhelming digital world.

Adventus

Service Delivery Manager (Customer Success / Post Sales) Singapore
Skills & Focus: Service Delivery, Customer Success, SLA, Stakeholder Management, IT Support, Project Coordination, Analytical Skills, Problem Solving, Communication, Customer Relationships
About the Company: Adventus is an Information and Communications Technology (ICT) Solutions and Services Provider with a wide footprint across the globe. We help organizations br…
Experience: 1 to 2 years in customer success, service delivery or sales
Type: Full-Time
Service Delivery Manager (Customer Success / Post Sales) Singapore
Skills & Focus: Service Delivery, Customer Success, SLA, Stakeholder Management, IT Support, Project Coordination, Analytical Skills, Problem Solving, Communication, Customer Relationships
About the Company: Adventus is an Information and Communications Technology (ICT) Solutions and Services Provider with a wide footprint across the globe. We help organizations br…
Experience: 1 to 2 years in customer success, service delivery or sales
Type: Full-Time

Bitgo

Customer Success Operations Associate Singapore
Skills & Focus: Customer Success, Operations, Data analysis, Reporting, Customer experience, Onboarding, CRM tools, Process improvement, Digital assets, FinTech
About the Company: BitGo is the leading infrastructure provider of digital asset solutions, delivering custody, wallets, staking, trading, financing, and settlement services from…
Experience: 1–3 years of experience in Customer Success Operations, Sales/Revenue Operations, or Business Operations within TradFi, SaaS, fintech, or crypto.
Benefits: Competitive base salary, bonus and stock options, 100% company paid health insurance for employee, partner and dependen…
Customer Success Operations Associate Singapore
Skills & Focus: Customer Success, Operations, Data analysis, Reporting, Customer experience, Onboarding, CRM tools, Process improvement, Digital assets, FinTech
About the Company: BitGo is the leading infrastructure provider of digital asset solutions, delivering custody, wallets, staking, trading, financing, and settlement services from…
Experience: 1–3 years of experience in Customer Success Operations, Sales/Revenue Operations, or Business Operations within TradFi, SaaS, fintech, or crypto.
Benefits: Competitive base salary, bonus and stock options, 100% company paid health insurance for employee, partner and dependen…