Last updated: 2025-05-22

24 Technical And Product Support jobs in Hyderābād.

Hiring now: Prod Spec @ Zenoti, Enterprise Technical Supp @ Notion, Engr Technical Support @ Pegasystem, Global Support Contract S @ Salesforce, Prod Support Engr @ Veeva Syst, Integration Support Profe @ Accurate B, Technical Support Custome @ Uworld, Application Support Engr @ Global Hea, Sr Performance Support Sp @ Servicenow, Support Spec I @ Modernizin.Explore more at at kaamvaam.com

🔥 Skills

problem-solving (8) customer support (6) technical support (5) troubleshooting (5) Troubleshooting (4) communication (4) customer service (4) project management (3) customer feedback (3) support (2)

📍 Locations

Hyderābād (24)

Zenoti

Skills & Focus: implementation, support, enterprise products, customer satisfaction, documentation, software solutions, customer relationships, problem-solving skills, wellness industry, project management
About the Company: Zenoti provides an all-in-one, cloud-based software solution for the beauty and wellness industry.
Experience: 1-7 years
Benefits: Medical coverage for yourself and your immediate family, access to regular yoga, meditation, and stress management sess…

Notion

Skills & Focus: technical support, troubleshooting, customer engagement, problem solving, API, SSO protocols, interpersonal skills, collaboration, enterprise customers, knowledge libraries
About the Company: Notion is on a mission to make it possible for every person, team, and company to be able to tailor their software to solve any problem and take on any challen…
Experience: At least 3-5 years of experience in technical support, technical account management, or a similar role.
Type: Full-time

Pegasystems

Skills & Focus: Technical Support, Customer Relationship, Issue Resolution, Java/JEE, Kubernetes, Docker, Troubleshooting, Agile Teams, Customer Satisfaction, Service Level Agreement
About the Company: Pega is a global software company that provides a platform for digital transformation and customer engagement.
Experience: Minimum of 2+ years in Product Support/Development
Type: Full-time
Benefits: Competitive global benefits program inclusive of pay + bonus incentive, employee equity in the company.

Salesforce

Skills & Focus: sales operations, order management, contract negotiation, revenue recognition, customer support, internal support, deal structure, policy compliance, problem-solving, team environment
About the Company: Salesforce is a global leader in customer relationship management (CRM), providing businesses with a set of tools to improve customer interactions and streamli…
Experience: 2+ years sales operations or order management experience
Type: Full time
Benefits: Salesforce provides various employee benefits including equal pay, employee resource groups, and inclusive programs.

Veeva Systems

Skills & Focus: Product Support, SaaS, Life Sciences, Customer Support, Troubleshooting, QA, Development, On Call, Issue Resolution, Cloud
About the Company: Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the…
Type: Full-time

Accurate Background

Skills & Focus: API, integration, client, triage, onboarding, testing, troubleshoot, configuration, support, communication
About the Company: A trusted provider of employment background screening and workforce monitoring services.
Type: Full-time

Uworld

Skills & Focus: technical support, customer support, product usability, issue resolution, communication, problem-solving, knowledge base, ticketing system, interdepartmental communication, end-user feedback
About the Company: UWorld is a leader in online test prep for college entrance, undergraduate, graduate, and professional licensing exams throughout the United States.
Experience: 3+ years in a customer support role.

Global Healthcare Exchange (Ghx)

Skills & Focus: technical support, troubleshooting, maintenance, user experience, cross-functional teams, application issues, JIRA, AWS, SQL, project management
About the Company: GHX enables better patient care and billions in savings for the healthcare community by maximizing automation, efficiency and accuracy of business processes. I…
Experience: 5+ years of Application Support or related experience.
Type: Full-time

Servicenow

Skills & Focus: performance support, technical issues, diagnosis, web applications, customer service, troubleshooting, relational databases, Unix/Linux, web application stack, performance degradation
About the Company: It all started in sunny San Diego, California in 2004 with a visionary engineer, Fred Luddy. ServiceNow is a global market leader providing innovative AI-enhan…
Experience: at least 5 years in a Technical Support or similar role

Modernizing Medicine, Inc.

Skills & Focus: customer support, Klara product, eForms, investigating issues, customer feedback, cross-functional, web technologies, empathy, problem-solving, communication
About the Company: We Are Modernizing Medicine (WAMM)! A team of bright, passionate, and positive problem-solvers on a mission to place doctors and patients at the center of care…
Experience: 3+ years of experience in a support role
Type: Full-time
Benefits: Comprehensive health, accidental, and life insurance plans, including coverage for family members, meals and snacks, we…

Aisera

Skills & Focus: Technical Support, SaaS, REST APIs, Scripting Languages, Cloud Computing, Customer Service, Troubleshooting, Ticketing Systems, Problem Solving, Generative AI
About the Company: Aisera is a leading provider of AI Copilot solutions, utilizing AiseraGPT and Generative AI to facilitate business transformation and drive revenue growth thro…
Experience: 8+ years of experience in a technical support role, preferably in a SaaS environment.

Zones Llc

Skills & Focus: Technical Support Manager, D365 CE, D365 F&O, support tickets, SQL skills, troubleshooting, automation, project management, support metrics, team management
About the Company: Zones is a Global Solution Provider of end-to-end IT solutions with an unmatched supply chain. Positioned to be the IT partner you need, specializing in Digita…
Experience: 10-15 years of overall experience, 5+ years D365 user or support role, 5+ years of experience managing a team of 10+ members
Salary: INR 2000000 - 2500000 Annually
Type: Full-time
Benefits: Medical Insurance Coverage, Group Term Life and Personal Accident Cover, flexible leave policy

Landeed

Skills & Focus: customer support, multilingual, CRM, product expertise, issue resolution, customer feedback, problem-solving, technical skills, customer-centric, team collaboration
About the Company: Landeed is India's fastest property title search engine, dedicated to revolutionizing the land registry and real estate sectors with innovative technology.
Experience: 1-3 years of experience in a customer support or similar role
Salary: ₹240K - ₹500K INR
Type: Full-time
Benefits: Collaborative, inclusive work environment; opportunities for professional growth; impactful work in real estate and lan…

Modernizing Medicine, Inc.

Skills & Focus: customer support, client experience, problem-solving, EMR, Apple platforms, communication skills, bug tracking, Google suite, prioritize, healthcare IT
About the Company: A healthcare IT company focused on modernizing medical practices through an intelligent cloud platform.
Experience: 1-2 years of related experience in customer service or client-facing role
Type: Full-time
Benefits: Comprehensive health, accidental and life insurance coverage, wellness allowance, paid parental leave, flexible spendin…

Tide

Skills & Focus: Customer Service, Finance Industry, Support, Product Knowledge, Problem Solving, Data Reporting, Workflow Creation, Communication, Teamwork, Startups
About the Company: At Tide, we are building a business management platform designed to save small businesses time and money. We provide members with business accounts, banking se…
Experience: Experience working in Customer Service for the finance industry.
Benefits: Self & Family Health Insurance, Term & Life Insurance, OPD Benefits, Mental wellbeing through Plumm, Learning & Develop…

Igt

Skills & Focus: customer service, technical support, problem solving, communication skills, ticket handling, research skills, collaboration, customer complaints, service information, resolution follow-up
About the Company: IGT (NYSE:IGT) is a global leader in gaming. We deliver entertaining and responsible gaming experiences for players across all channels and regulated segments,…
Experience: Some experience in a customer service environment.

Progress Software Corporation

Skills & Focus: Technical support, Escalation management, Team leadership, Customer service, Problem solving, Data analysis, Process improvement, Stakeholder communication, Technical documentation, CRM systems
About the Company: Progress is an experienced, trusted provider of products designed with customers in mind, enabling them to develop, deploy, and manage applications securely an…
Experience: 3-5+ years in a technical support role within an enterprise applications environment
Type: Hybrid
Benefits: Generous remuneration, Employee Stock Purchase Plan, Vacation, Family and Health leaves, Medical Insurance, Professiona…

Servicenow

Skills & Focus: AI integration, customer satisfaction, technical support, cloud software, ITSM, ServiceNow, SLA, business value, trend analysis, problem-solving
About the Company: ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Their intell…
Experience: 10-12 yrs of experience with 2+ years of customer-facing experience
Benefits: flexible working culture, parental leave programs, childcare and caregiving benefits, learning experience platform, tui…
Skills & Focus: diagnose, performance issues, technology stack, troubleshooting, technical data, system bottlenecks, performance tuning, web-based applications, client liaison, customer service
Skills & Focus: Support KPIs, Technical Support Metrics, Change Management, Customer Escalations, Incident Management, AI Integration, Analytical Skills, Problem-Solving, Teamwork, Customer Care
About the Company: ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intellig…
Experience: 10+ years technical product support and service management experience with a minimum of 3-4 years in supervisory role
Type: Flexible

Tide

Skills & Focus: customer service, relationship management, data-driven, problem-solving, communication, Fin-tech, subscription models, customer feedback, admin tools, business banking
About the Company: At Tide, we are building a business management platform designed to save small businesses time and money. We provide our members with business accounts and rel…
Experience: Minimum 1.5 Years of experience in UK/USA voice process
Salary: Competitive salary
Type: Full-time
Benefits: Self & Family Health Insurance, Term & Life Insurance, OPD Benefits, Mental wellbeing through Plumm, Learning & Develop…

Zones Llc.

Skills & Focus: D365, Support, Application Support, Finance and Operations, SQL, Troubleshooting, User Support, Business Processes, IT Solutions, Support Issues
About the Company: A global solution provider of end-to-end IT solutions with an unmatched supply chain, operating in more than 120 countries, specializing in Digital Workplace, …
Experience: 3-6 years in D365 support role or as a user
Salary: INR 1000000 - 1300000 Annually
Benefits: Medical Insurance Coverage, Group Term Life and Personal Accident Cover, flexible leave policy, comprehensive benefits …

Ghx

Skills & Focus: customer support, first-line support, B2B exchange, EDI-X12, Salesforce, customer information, problem-solving, GHX Community Web Portal, CRM, timely solutions
Type: Full-time

Aisera

Skills & Focus: Customer Success, technical point of contact, scripting knowledge, REST APIs, security standards, authentication, DevOps, AI technologies, workflows, Customer engineering
About the Company: Aisera is a leading provider of AI Copilot solutions, utilizing AiseraGPT and Generative AI to facilitate business transformation and drive revenue growth thro…
Experience: 5 years of Customer engineering, software development, or DevOps experience.
Type: Full-time
Benefits: Medical, dental, and vision benefits; Holidays and flexible PTO; Paid family leave; Employment Assistance Program