Last updated: 2025-05-22

18 It Support And Service Desk jobs in Hyderābād.

Hiring now: Systems Engr @ Na, Servicenow Dev Selfservic @ Amgen, Service Delivery Mgr Cybe @ Splunk A C, Technical Support Custome @ Uworld, Application Support Lead @ Nextracker, Site Reliability Engr @ Fanatics, Sr Itil Changeproblem Mgr @ Experian C, L1 Production Support Eng @ Luxoft, Associate Ops Support Cen @ Envoy Glob, Application Support Engr @ Cyara.Explore more at at kaamvaam.com

🔥 Skills

Incident Management (5) ITIL (4) SLA (3) ITSM (3) cross-functional teams (2) ServiceNow (2) Automation (2) continuous improvement (2) customer support (2) Application Support (2)

📍 Locations

Hyderābād (18)
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N/A

Systems Engineer Hyderābād
Skills & Focus: Systems Engineer, IT Load Balancing, network traffic, high availability, scalability, troubleshoot, cross-functional teams, system audits, load balancing configurations, 24/7 support

Amgen

ServiceNow Developer – Self-Service Automation Hyderābād
Skills & Focus: ServiceNow, Automation, Self-Service, Incident Response, Platform Maintenance, Workflow, Knowledge Management, Virtual Agent, Role-Based Access Control, Documentation
About the Company: Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases.
Experience: 1 - 3 years
Type: Full time

Splunk, A Cisco Company

Service Delivery Manager, Cybersecurity Hyderābād
Skills & Focus: cybersecurity, service delivery, SLA, performance management, incident management, ITIL, service management, continuous improvement, operational excellence, cross-functional teams
About the Company: Splunk is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises us…

Uworld

Technical Support - Customer Care Specialist Hyderābād
Skills & Focus: technical support, customer support, product usability, issue resolution, communication, problem-solving, knowledge base, ticketing system, interdepartmental communication, end-user feedback
About the Company: UWorld is a leader in online test prep for college entrance, undergraduate, graduate, and professional licensing exams throughout the United States.
Experience: 3+ years in a customer support role.

Nextracker

Application Support Lead Hyderābād
Skills & Focus: Application Support, L1 support, L2 support, L3 support, ERP, CRM, ITIL, SLA, Troubleshooting, Leadership
About the Company: We are leading in the energy transition, providing the most comprehensive portfolio of intelligent solar tracker and software solutions for solar power plants,…
Experience: 5+ years of experience in application support roles, with at least 2+ years in a leadership position managing multi-tiered support teams.

Fanatics

Site Reliability Engineer Hyderābād
Skills & Focus: Tech production support, Incident Management, system performance, operational runbooks, SLA, mentor junior team members, shift lead, monitoring alerts, production patterns, team player
About the Company: Fanatics is building a leading global digital sports platform that maximizes the presence and reach for hundreds of sports partners by offering innovative prod…
Experience: 2-4 years
Type: Full-time
Site Reliability Engineer Hyderābād
Skills & Focus: Site Reliability, Production Support, Incident Management, Operational Runbooks, System Performance Monitoring, Shifts, Mentorship, SLA Compliance, Team Collaboration, Problem Solving
About the Company: Fanatics is building a leading global digital sports platform that ignites the passions of global sports fans and maximizes the presence and reach for hundreds…
Experience: 2-4 years
Type: Full-time

Experian Consumer Services

Senior ITIL Change/Problem Manager Hyderābād
Skills & Focus: ITIL, Change Management, Problem Management, Root Cause Analysis, Risk Management, Service Management, Process Improvement, KPI, ITSM Tools, Customer Satisfaction

Luxoft

L1 Production Support Engineer Hyderābād
Skills & Focus: Production Support, Unix, SQL, Banking Applications, Incident Management, System Monitoring, Stakeholder Management, Technical Support, Continuous Improvement, Risk Management
About the Company: Luxoft is a global IT service provider specializing in software development and technology consulting for a variety of industries, including finance, automotiv…
Experience: 1-3 years
Type: Full-time

Envoy Global

Associate - Operations Support Center Hyderābād
Skills & Focus: operations, data management, customer support, reporting, Excel, ticketing, stakeholders, onboarding, documentation, compliance
About the Company: Envoy Global is a proven innovator in the global immigration space. Our mission combines our industry-leading tech platform with holistic service to streamline…
Experience: 2–4 years of experience in a blended operations, reporting, and customer service role within a process-driven or service-oriented environment.
Type: Full-time

Cyara

Application Support Engineer (NOC Engineer) Hyderābād
Skills & Focus: Application Support, NOC, Cloud Operations, Monitoring, VoIP, Network, SaaS, Customer Experience, Automation, Incident Management
About the Company: Cyara is the world’s leading Automated CX Assurance Platform provider, enabling leading brands across the globe to build better customer experiences faster. Th…
Experience: 1–3 Years of experience in a product/application support/NOC role.
Type: Hybrid
Benefits: Flexible work environment, competitive compensation, and a results-oriented, fast-paced culture.

Insightsoftware

Senior IT Support Specialist Hyderābād
Skills & Focus: ITIL, ITSM, ServiceNow, Remedy, Jira SM, virtualization, VMware, Citrix, HyperV, Active Directory

Servicenow

Senior Performance Support Specialist Hyderābād
Skills & Focus: diagnose, performance issues, technology stack, troubleshooting, technical data, system bottlenecks, performance tuning, web-based applications, client liaison, customer service
Manager, Technical Support Management Hyderābād
Skills & Focus: Support KPIs, Technical Support Metrics, Change Management, Customer Escalations, Incident Management, AI Integration, Analytical Skills, Problem-Solving, Teamwork, Customer Care
About the Company: ServiceNow stands as a global market leader, bringing innovative AI-enhanced technology to over 8,100 customers, including 85% of the Fortune 500. Our intellig…
Experience: 10+ years technical product support and service management experience with a minimum of 3-4 years in supervisory role
Type: Flexible

Nextracker

IT Support Technician Hyderābād
Skills & Focus: IT helpdesk support, desktop hardware, operating systems, software support, network connectivity, Windows 10/11, Active Directory, troubleshooting, ticket management, sustainability
About the Company: Nextracker is one of the most promising, fastest growing companies in today’s solar industry. We design and manufacture next generation PV tracking systems tha…
Experience: Minimum 2-4 years of desktop support experience
Type: Full-time

Parexel

Infrastructure & Endpoint Analyst, ITSM Hyderābād
Skills & Focus: Infrastructure, Endpoint, ITSM, Analyst, Technical Support, Biopharmaceutical, Clinical Research, Data Management, IT Operations, Service Operations
About the Company: Parexel is a global biopharmaceutical services organization that provides a wide range of solutions and services to clients in the pharmaceutical, biotechnolog…

Experian

IT Support Specialist Hyderābād
Skills & Focus: Desktop platform optimization, SCCM Infrastructure, Helpdesk tasks, application deployment, technical assistance, Incident monitoring, Elevated Privileged Management, asset management, continuous improvement, team training
Experience: 5 years
Type: Full-time

Ion

Ivanti Neurons for ITSM Specialist Hyderābād
Skills & Focus: Ivanti Neurons, IT Service Management, ITSM, workflow automation, development, client engagement, solution design, implementation, integration, system integration