Last updated: 2025-05-23

44 Customer Success Management jobs in São Paulo.

Hiring now: Gerente De Sucesso Do Cli @ Arco, Analista De Csops Custome @ Digibee, Customer Success Mgr @ Braze, Dir Customer Success Mana @ Salesforce, Enterprise Customer Succe @ Udemy, Gerente De Relacionamento @ Gri, Customer Success Mgr @ Insider, Sr Customer Success Mgr @ Signifyd, Consultoracoordenadora De @ Experian, Midmarket Customer Succes @ Tractian.Explore more at at kaamvaam.com

🔥 Skills

Customer Success (20) customer success (8) SaaS (8) análise de dados (7) data analysis (6) retention (6) Account Management (6) customer experience (5) customer relationships (4) strategic guidance (4)

📍 Locations

São Paulo (42) Campinas (2)
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Arco

Gerente de Sucesso do Cliente São Paulo
Skills & Focus: Sucesso do Cliente, análise de dados, mapeamento de processos, feedbacks qualitativos, eficácia, escalabilidade, indicadores de sucesso, stakeholders, análise de métricas, resultados pedagógicos
About the Company: Feita de pessoas que transformam a educação.
Experience: Experiência em mapeamento de processos, análise de métricas de usabilidade e sistemas.
Type: Full-time
Benefits: Auxílio alimentação e/ou refeição, Plano de saúde e odontológico, Vale transporte, Licença maternidade e paternidade es…

Digibee Inc.

Analista de CSOps (Customer Success Operations) São Paulo
Skills & Focus: Customer Success Operations, data analysis, Business Intelligence, Customer Success Management, process optimization, KPI management, customer journey, retention strategies, dashboard creation, communication
About the Company: Digibee enables organizations to build flexible, highly scalable integration architecture. The company is the preferred iPaaS for 250+ corporate customers, inc…
Experience: Previous experience in Customer Success Operations or similar roles.
Type: Full-time
Benefits: Health care and Odonto Plan, R$ 1.200,00/month on Caju card (for food and meal allowance, mobility, home office supplie…
Analista de CSOps (Customer Success Operations) São Paulo
Skills & Focus: Customer Success Operations, data analysis, Business Intelligence, Customer Success Management, process optimization, KPI management, customer journey, retention strategies, dashboard creation, communication
About the Company: Digibee enables organizations to build flexible, highly scalable integration architecture. The company is the preferred iPaaS for 250+ corporate customers, inc…
Experience: Previous experience in Customer Success Operations or similar roles.
Type: Full-time
Benefits: Health care and Odonto Plan, R$ 1.200,00/month on Caju card (for food and meal allowance, mobility, home office supplie…

Braze

Customer Success Manager São Paulo
Skills & Focus: customer success, client renewals, retention, customer experience, feature adoption, customer relationships, product usage, product feedback, strategic guidance, project management
About the Company: Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any …
Experience: 2-5 years
Type: Full-time
Benefits: Competitive compensation, retirement and employee stock purchase plans, flexible paid time off, comprehensive benefit p…
Customer Success Manager São Paulo
Skills & Focus: customer success, client renewals, retention, customer experience, feature adoption, customer relationships, product usage, product feedback, strategic guidance, project management
About the Company: Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any …
Experience: 2-5 years
Type: Full-time
Benefits: Competitive compensation, retirement and employee stock purchase plans, flexible paid time off, comprehensive benefit p…

Salesforce

Director, Customer Success Management São Paulo
Skills & Focus: Customer Success, SaaS, Project Leadership, Technology Consulting, Solutions Architecture, Salesforce, Implementation Health, C-Level Engagement, Business Value, Executive Interpersonal Skills
About the Company: Salesforce is a global leader in Customer Relationship Management (CRM) software and applications. The company helps organizations connect with their customers…
Experience: 9+ years of relevant industry expertise
Type: Full-time
Director, Customer Success Management São Paulo
Skills & Focus: Customer Success, SaaS, Project Leadership, Technology Consulting, Solutions Architecture, Salesforce, Implementation Health, C-Level Engagement, Business Value, Executive Interpersonal Skills
About the Company: Salesforce is a global leader in Customer Relationship Management (CRM) software and applications. The company helps organizations connect with their customers…
Experience: 9+ years of relevant industry expertise
Type: Full-time

Arco

Gestor de Relacionamento com Clientes São Paulo
Skills & Focus: gestão administrativa, relação personalizada, renegociação de contratos, oportunidades de cross-sell, prevenção de churn, follow-ups contínuos, acompanhamento da operação de vendas, análise de dados, comunicação eficaz, construção de relacionamentos
About the Company: A Arco é uma empresa que transforma a educação, focada em desenvolver parcerias de longo prazo com escolas particulares de ensino básico no Brasil.
Experience: Experiência em gerenciamento e alcance de metas, com conhecimento em negociações com clientes, especialmente em contextos de retenção e renegociação.
Type: Full-time
Benefits: Auxílio alimentação e/ou refeição, plano de saúde e odontológico, vale transporte, licença maternidade e paternidade es…
Gestor de Relacionamento com Clientes São Paulo
Skills & Focus: gestão administrativa, relação personalizada, renegociação de contratos, oportunidades de cross-sell, prevenção de churn, follow-ups contínuos, acompanhamento da operação de vendas, análise de dados, comunicação eficaz, construção de relacionamentos
About the Company: A Arco é uma empresa que transforma a educação, focada em desenvolver parcerias de longo prazo com escolas particulares de ensino básico no Brasil.
Experience: Experiência em gerenciamento e alcance de metas, com conhecimento em negociações com clientes, especialmente em contextos de retenção e renegociação.
Type: Full-time
Benefits: Auxílio alimentação e/ou refeição, plano de saúde e odontológico, vale transporte, licença maternidade e paternidade es…

Udemy

Enterprise Customer Success Manager São Paulo
Skills & Focus: Customer Success, Enterprise Accounts, B2B SaaS, Account Management, Client Relations, Strategic Planning, Customer Retention, Upselling, API Integrations, Learning and Development
About the Company: Udemy is a global company dedicated to transforming lives through learning, offering an intelligent skills platform and a diverse community of instructors and …
Experience: 7+ years of B2B SaaS customer success, account management, consulting and/or sales experience working with large, enterprise-level accounts (> $150K ACV)
Salary: R$260.000 – R$325.000 BRL
Benefits: Benefits include competitive compensation, health coverage, professional development stipends, flexible work culture, a…
Enterprise Customer Success Manager São Paulo
Skills & Focus: Customer Success, Enterprise Accounts, B2B SaaS, Account Management, Client Relations, Strategic Planning, Customer Retention, Upselling, API Integrations, Learning and Development
About the Company: Udemy is a global company dedicated to transforming lives through learning, offering an intelligent skills platform and a diverse community of instructors and …
Experience: 7+ years of B2B SaaS customer success, account management, consulting and/or sales experience working with large, enterprise-level accounts (> $150K ACV)
Salary: R$260.000 – R$325.000 BRL
Benefits: Benefits include competitive compensation, health coverage, professional development stipends, flexible work culture, a…

Gri

Gerente de Relacionamento São Paulo
Skills & Focus: Gerenciamento de portfólio, C-Level, Experiência do cliente, Onboarding, Feedback, Up-selling, Cross-selling, Relatórios, KPI, Data-driven
About the Company: Trabalhar no GRI te dá oportunidade de crescer, se conectar com pessoas de diferentes lugares e etnias, desenvolver suas habilidades profissionais através da e…
Experience: Experiência prévia com Relacionamento com Cliente;
Salary: Salário compatível com o mercado
Type: Full-time
Benefits: Plano de saúde e odontológico (sem co-participação); Vale-Refeição; Vale-Transporte; Gympass; Bônus (até 2 salários).
Gerente de Relacionamento São Paulo
Skills & Focus: Gerenciamento de portfólio, C-Level, Experiência do cliente, Onboarding, Feedback, Up-selling, Cross-selling, Relatórios, KPI, Data-driven
About the Company: Trabalhar no GRI te dá oportunidade de crescer, se conectar com pessoas de diferentes lugares e etnias, desenvolver suas habilidades profissionais através da e…
Experience: Experiência prévia com Relacionamento com Cliente;
Salary: Salário compatível com o mercado
Type: Full-time
Benefits: Plano de saúde e odontológico (sem co-participação); Vale-Refeição; Vale-Transporte; Gympass; Bônus (até 2 salários).

Insider

Customer Success Manager São Paulo
Skills & Focus: Customer Success, SaaS, API documentation, Data structures, Relationship management, Digital marketing, Martech, API, HTML, Data flow
About the Company: Insider is a B2B SaaS company that drives growth for its clients worldwide, offering an AI-native platform for Customer Experience and Marketing.
Experience: 4+ years in relevant customer-facing roles, ideally in SaaS
Type: Full-time
Benefits: Access to online courses, Spotify subscription, hybrid work model, international and inclusive environment
Customer Success Manager São Paulo
Skills & Focus: Customer Success, SaaS, API documentation, Data structures, Relationship management, Digital marketing, Martech, API, HTML, Data flow
About the Company: Insider is a B2B SaaS company that drives growth for its clients worldwide, offering an AI-native platform for Customer Experience and Marketing.
Experience: 4+ years in relevant customer-facing roles, ideally in SaaS
Type: Full-time
Benefits: Access to online courses, Spotify subscription, hybrid work model, international and inclusive environment

Signifyd

Senior Customer Success Manager São Paulo
Skills & Focus: Customer Success, Account Management, e-commerce, fraud, payments, client satisfaction, stakeholder relationships, renewals, collaboration, data analysis
Experience: 5+ years of Customer Success Management and/or Account Management; technology background required
Senior Customer Success Manager São Paulo
Skills & Focus: Customer Success, Account Management, e-commerce, fraud, payments, client satisfaction, stakeholder relationships, renewals, collaboration, data analysis
Experience: 5+ years of Customer Success Management and/or Account Management; technology background required

Experian

Consultor(a)/Coordenador(a) de Customer Success Digital São Paulo
Skills & Focus: Customer Success, engajamento, retenção, expansão, automatização, personalização, NPS, churn, análise de dados, testes A/B
Experience: Experiência prévia em Customer Success Digital, Lifecycle Marketing ou Estratégia de CX.
Consultor(a)/Coordenador(a) de Customer Success Digital São Paulo
Skills & Focus: Customer Success, engajamento, retenção, expansão, automatização, personalização, NPS, churn, análise de dados, testes A/B
Experience: Experiência prévia em Customer Success Digital, Lifecycle Marketing ou Estratégia de CX.

Arco

Gerente de Relacionamento com Clientes B2B São Paulo
Skills & Focus: Gestão de Relacionamento, Clientes B2B, Estratégias de Retenção, Oportunidades de Negócios, Análise de Desempenho, Comunicação e Negociação, Gestão de Times, Projetos Múltiplos, Tecnologia Educacional, Ambiente Dinâmico
About the Company: Arco é uma empresa focada na transformação da educação, com um forte compromisso de inclusão e diversidade, buscando criar um ambiente onde todos possam contri…
Experience: Experiência comprovada em gestão de relacionamento com clientes B2B e gestão de times.
Type: Full-time
Benefits: Auxílio alimentação/refeição, plano de saúde e odontológico, vale transporte, licença maternidade e paternidade estendi…

Tractian

Mid-Market Customer Success Engineer São Paulo
Skills & Focus: Customer Success, Onboarding programs, Predictive maintenance, Operational efficiency, Trusted advisor, Maintenance workflows, Process improvements, Factory optimization, Analytical skills, CRM systems
Experience: 3-5 years
Type: Full-time
Mid-Market Customer Success Engineer São Paulo
Skills & Focus: Customer Success, Onboarding programs, Predictive maintenance, Operational efficiency, Trusted advisor, Maintenance workflows, Process improvements, Factory optimization, Analytical skills, CRM systems
Experience: 3-5 years
Type: Full-time

Addepar

Client Success Manager - LATAM São Paulo
Skills & Focus: client success, adoption, retention, cross-functional, product updates, business reviews, client engagement, relationship management, financial products, multi-lingual
About the Company: Addepar is a global technology and data company that helps investment professionals provide the most informed, precise guidance for their clients. Hundreds of …
Experience: 3+ years of experience in a RIA or Single Family Office oriented business or environment, preferably, in a client-facing role for financial products or services for ultra-high net worth clients (UHNW).
Client Success Manager - LATAM São Paulo
Skills & Focus: client success, adoption, retention, cross-functional, product updates, business reviews, client engagement, relationship management, financial products, multi-lingual
About the Company: Addepar is a global technology and data company that helps investment professionals provide the most informed, precise guidance for their clients. Hundreds of …
Experience: 3+ years of experience in a RIA or Single Family Office oriented business or environment, preferably, in a client-facing role for financial products or services for ultra-high net worth clients (UHNW).

Wellhub

VP of Client Success – Strategic Accounts São Paulo
Skills & Focus: Client Success, Strategic Accounts, C-level engagement, Business acumen, Leadership, Performance culture, Retention, Client relationships, Enterprise Sales, Wellbeing
About the Company: Wellhub (formerly Gympass) is a corporate wellness platform that connects employees to partners for fitness, mindfulness, therapy, nutrition, and sleep in one …
Experience: 15–20 years of experience, including at least one leadership role of 5+ years.
Benefits: Health, dental, and life insurance; flexible work options; home office stipend; wellness programs; paid time off.
VP of Client Success – Strategic Accounts São Paulo
Skills & Focus: Client Success, Strategic Accounts, C-level engagement, Business acumen, Leadership, Performance culture, Retention, Client relationships, Enterprise Sales, Wellbeing
About the Company: Wellhub (formerly Gympass) is a corporate wellness platform that connects employees to partners for fitness, mindfulness, therapy, nutrition, and sleep in one …
Experience: 15–20 years of experience, including at least one leadership role of 5+ years.
Benefits: Health, dental, and life insurance; flexible work options; home office stipend; wellness programs; paid time off.

Sensortower

Strategic Account Manager São Paulo
Skills & Focus: customer relationships, product adoption, strategic guidance, upsell opportunities, cross-sell opportunities, customer success, SaaS, data-driven, partner, advisor
Strategic Account Manager São Paulo
Skills & Focus: customer relationships, product adoption, strategic guidance, upsell opportunities, cross-sell opportunities, customer success, SaaS, data-driven, partner, advisor

Visa

Client Success Specialist São Paulo
Skills & Focus: client success, operational assistance, problem solving, performance improvement, recommendations, issue resolution, diverse scope, driving opportunities, completion, hybrid position
Type: Hybrid

Pismo

Consultant, Client Success São Paulo
Skills & Focus: Customer Success, strategic relationships, client satisfaction, program management, data analysis, C-level relationships, client feedback, process improvement, KPIs, hyper-growth environment
Experience: 8+ years in Customer Success or similar roles
Benefits: Remote work, Flexible hours, Meal & Food vouchers, Remote work financial support, Life Insurance, Medical and Dental As…
Consultant, Client Success São Paulo
Skills & Focus: Customer Success, strategic relationships, client satisfaction, program management, data analysis, C-level relationships, client feedback, process improvement, KPIs, hyper-growth environment
Experience: 8+ years in Customer Success or similar roles
Benefits: Remote work, Flexible hours, Meal & Food vouchers, Remote work financial support, Life Insurance, Medical and Dental As…

Tractian

Enterprise Customer Success Engineer São Paulo
Skills & Focus: Customer Success, Account Management, Enterprise Clients, Strategic Maintenance Plans, Predictive Maintenance, Factory Floor Operations, Training, Quarterly Business Reviews, Technical Issues, Problem-solving
Experience: 5+ years
Type: Full-time
Enterprise Customer Success Engineer São Paulo
Skills & Focus: Customer Success, Account Management, Enterprise Clients, Strategic Maintenance Plans, Predictive Maintenance, Factory Floor Operations, Training, Quarterly Business Reviews, Technical Issues, Problem-solving
Experience: 5+ years
Type: Full-time

Serasa Experian

Customer Success Manager São Paulo
Skills & Focus: customer success, client relationship, data solutions, proactive actions, market trends, internalization, client feedback, contract renewals, strategic clients, business objectives
About the Company: A Serasa Experian possui o maior banco da dados da América Latina. O poder desses dados, alinhados com profissionais com capacidade de transformá-los em oportu…
Customer Success Manager São Paulo
Skills & Focus: customer success, client relationship, data solutions, proactive actions, market trends, internalization, client feedback, contract renewals, strategic clients, business objectives
About the Company: A Serasa Experian possui o maior banco da dados da América Latina. O poder desses dados, alinhados com profissionais com capacidade de transformá-los em oportu…

Salesforce

Customer Success Manager, Marketing Cloud São Paulo
Skills & Focus: Customer Success, Marketing Cloud, Technical Consultant, SaaS, Project Leadership, Communication, Stakeholder Engagement, Product Management, Cross-functional Team, Solution Design
About the Company: Salesforce is a global leader in customer relationship management (CRM), empowering companies to connect with their customers in a whole new way.
Experience: 5+ years of relevant industry expertise in Technical Customer Success, Customer Success Manager, SaaS platform use or project leadership.
Type: Full-time
Benefits: Salesforce offers a comprehensive benefits package that may include healthcare, vacation, and retirement plans.
Customer Success Manager, Marketing Cloud São Paulo
Skills & Focus: Customer Success, Marketing Cloud, Technical Consultant, SaaS, Project Leadership, Communication, Stakeholder Engagement, Product Management, Cross-functional Team, Solution Design
About the Company: Salesforce is a global leader in customer relationship management (CRM), empowering companies to connect with their customers in a whole new way.
Experience: 5+ years of relevant industry expertise in Technical Customer Success, Customer Success Manager, SaaS platform use or project leadership.
Type: Full-time
Benefits: Salesforce offers a comprehensive benefits package that may include healthcare, vacation, and retirement plans.

Kaizen Gaming

Key Account Executive São Paulo
Skills & Focus: customer segment, high net worth customers, Portuguese language, customer performance, rewards, campaigns, predictive modeling, compliance, customer support, customer experience
About the Company: One of the biggest GameTech companies in the world, operating in 19 markets. We always aim to leverage cutting-edge technology, providing the best experience t…
Experience: Prior work experience in a customer-facing environment, with experience in key customer service considered an advantage.

Perforce Software, Inc.

Customer Success Manager São Paulo
Skills & Focus: customer account plans, customer success, engagement, retention, relationship management, performance indicators, renewal, risk forecasting, market knowledge, software
About the Company: Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to…
Experience: 5+ years history of success as a customer success manager, consultant, pre-sales, account management, technical account management or equivalent
Type: Full-time
Customer Success Manager São Paulo
Skills & Focus: customer account plans, customer success, engagement, retention, relationship management, performance indicators, renewal, risk forecasting, market knowledge, software
About the Company: Perforce is a community of collaborative experts, problem solvers, and possibility seekers who believe work should be both challenging and fun. We are proud to…
Experience: 5+ years history of success as a customer success manager, consultant, pre-sales, account management, technical account management or equivalent
Type: Full-time

Sporty

Customer Experience Lead São Paulo
Skills & Focus: customer experience, consumer data, user research, strategic decision-making, customer feedback, market trends, problem resolution, sustainable relationships, quantitative skills, team collaboration
Experience: Strong experience in customer service and market research; Experience in the gambling industry is preferred
Type: Full-time
Customer Experience Lead São Paulo
Skills & Focus: customer experience, consumer data, user research, strategic decision-making, customer feedback, market trends, problem resolution, sustainable relationships, quantitative skills, team collaboration
Experience: Strong experience in customer service and market research; Experience in the gambling industry is preferred
Type: Full-time

Gri Club

Líder de Equipe de Customer Success LAtam Campinas
Skills & Focus: Customer Success, gestão de time, engajamento do cliente, gestão de relacionamento, integração de clientes, análise de dados, inovação, melhoria contínua, colaboração interdepartamental, vendas B2B
About the Company: Acreditamos que relacionamentos especiais podem transformar vidas, empresas e sociedades. Criamos pontes onde elas não existem e conectamos líderes que impulsi…
Experience: Experiência comprovada em gestão de time em Customer Success;
Salary: Remuneração e benefícios compatível com mercado.
Type: Full-time
Benefits: Remuneração e benefícios compatível com mercado.
Líder de Equipe de Customer Success LAtam Campinas
Skills & Focus: Customer Success, gestão de time, engajamento do cliente, gestão de relacionamento, integração de clientes, análise de dados, inovação, melhoria contínua, colaboração interdepartamental, vendas B2B
About the Company: Acreditamos que relacionamentos especiais podem transformar vidas, empresas e sociedades. Criamos pontes onde elas não existem e conectamos líderes que impulsi…
Experience: Experiência comprovada em gestão de time em Customer Success;
Salary: Remuneração e benefícios compatível com mercado.
Type: Full-time
Benefits: Remuneração e benefícios compatível com mercado.