Last updated: 2025-05-22

21 Technical Support jobs in Dublin.

Hiring now: Esg Assurance Development @ Sgs, Premium Support Agent @ Notion, Customer Support Engr @ Gong, Customer Support Spec Pro @ Klaviyo, Support Engr @ Servicenow, Weekend Customer Support @ Mercury, Sr Customer Success Engr @ Crusoe, Ai Agent Engr @ Intercom, Enterprise Support Spec @ Stripe, Premier Support Engr 2 @ Datadog.Explore more at at kaamvaam.com

🔥 Skills

technical support (8) Customer Support (8) troubleshooting (6) Collaboration (5) SaaS (5) documentation (4) Troubleshooting (4) Technical Support (4) APIs (4) collaboration (3)

📍 Locations

Dublin (20) Naas (1)
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Sgs

ESG Assurance Development Team Member Naas
Skills & Focus: ESG services, product development, training, sales support, project delivery, collaboration, market opportunities, reporting standards, technical support, executing affiliates
About the Company: SGS is a global leader in inspection, verification, testing and certification services.

Notion

Premium Support Agent Dublin
Skills & Focus: B2B, technical support, customer lifecycle management, REST APIs, troubleshooting, onboarding, product adoption, enterprise customers, documentation, strategic account management
About the Company: Notion is on a mission to make it possible for every person, team, and company to tailor their software to solve any problem and take on any challenge. They fo…
Experience: 10+ years

Gong

Customer Support Engineer Dublin
Skills & Focus: Customer Support, Troubleshooting, Zendesk, Technical Issues, B2B SaaS, SQL, Cloud Infrastructure, Process Improvement, Technical Knowledge, Mentorship
About the Company: Gong empowers everyone in revenue teams to improve productivity, increase predictability, and drive revenue growth by deeply understanding customers and busine…
Experience: 5-10+ years in technical support, product support, or developer support roles.
Type: Full-time
Benefits: Gong believes in offering competitive compensation and benefits tailored to the local region.

Klaviyo

Customer Support Specialist (Product Experts) Dublin
Skills & Focus: Customer Support, SaaS, email support, live chat, troubleshooting, API, integrations, product knowledge, communication, problem solving
About the Company: Klaviyo empowers creators to own their own destiny by making first-party data accessible and actionable in ecommerce and beyond.
Experience: 1+ years Customer Support/ Technical Support experience in SaaS
Salary: €40.000—€60.000 EUR

Servicenow

Support Engineer Dublin
Skills & Focus: technical support, customer support, ServiceNow, troubleshooting, communication, problem solving, collaboration, diagnostic tools, technical questions, process improvements

Mercury

Weekend Customer Support Dublin
Skills & Focus: Customer Support, User Experience, Empathy, Zendesk, Communication, Troubleshooting, Process Improvement, Collaboration, SaaS, Fintech
About the Company: Mercury is building a complete finance stack for startups. Since we launched Mercury in 2019, our customer base has grown to over 200,000 startups and small bu…
Experience: 2+ years of experience in a Customer Experience / Customer Support role
Salary: €47,000 - €58,700
Type: Full-time
Benefits: The total rewards package includes base salary, equity (stock options), and benefits.

Crusoe

Senior Customer Success Engineer Dublin
Skills & Focus: Customer Support, Technical Support, Cloud Technologies, Troubleshooting, Linux, Kubernetes, Git, Public Cloud, HPC, Collaboration
About the Company: Crusoe is building the World’s Favorite AI-first Cloud infrastructure company. We’re pioneering vertically integrated, purpose-built AI infrastructure solution…
Experience: 5+ years of experience in a customer support role
Type: Full time
Benefits: Crusoe offers a competitive benefits package designed to support financial security, health, and overall well-being, in…

Intercom

AI Agent Engineer Dublin
Skills & Focus: AI Agent, Customer Support, Implementation, API Integration, Data Migration, Technical Software, Customer Service, Configuration, Problem-solving, Client Support
About the Company: Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.
Experience: 5+ years in Professional Services as a Technical Consultant or Implementation Engineer
Benefits: Competitive salary and equity, lunch, snacks, pension scheme, health insurance, flexible time off, parental leave, Cycl…

Stripe

Enterprise Support Specialist Dublin
Skills & Focus: troubleshooting, user support, escalation management, communication skills, analytical thinking, customer service, problem solving, project management, technical products, support experience
About the Company: Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Str…

Datadog

Premier Support Engineer 2 Dublin
Skills & Focus: technical support, SaaS, customer experience, cloud monitoring, infrastructure, documentation, customer relationships, Linux, multi-channel, team collaboration
About the Company: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve …
Experience: 2+ years of related experience
Benefits: Generous global benefits, new hire stock equity (RSUs) and employee stock purchase plan (ESPP), continuous professional…

Vanta

Technical Support Specialist Dublin
Skills & Focus: technical support, SaaS, cloud providers, troubleshooting, APIs, Networking, Datadog, log management, customer experience, documentation
About the Company: Vanta's mission is to secure the internet and protect consumer data. We empower companies to practice better security and prove it with ease.
Experience: 4+ years of technical customer support experience in a SaaS/Tech space.
Type: Full-time
Benefits: 100% covered medical, dental, and vision benefits; 16 weeks paid parental leave; health & wellness stipend; remote work…

Crusoe

Customer Success Engineer Dublin
Skills & Focus: Customer Support, Technical Support, Cloud Technologies, HPC Knowledge, Linux Proficiency, Version Control, Automation Skills, Problem-Solving Abilities, Collaboration, Passion for Sustainability
About the Company: Crusoe is building the World’s Favorite AI-first Cloud infrastructure company. We’re pioneering vertically integrated, purpose-built AI infrastructure solution…
Experience: 5+ years of experience in a customer support role, ideally within cloud, storage, or networking environments.
Salary: Compensation to be determined by the applicant’s education, experience, knowledge, skills, and abilities.
Type: Full-time
Benefits: Crusoe offers a competitive benefits package including pension contributions, private health and dental insurance, inco…

Notion

Technical Support Specialist Dublin
Skills & Focus: technical support, enterprise customers, troubleshooting, Single Sign-On (SSO), REST APIs, Windows, macOS, collaboration, API testing, customer engagement
About the Company: We're on a mission to make it possible for every person, team, and company to be able to tailor their software to solve any problem and take on any challenge. …
Experience: At least 3-5 years of experience in technical support, technical account management, or a similar role.
Type: Full-time

Crusoe

Customer Success Engineer Dublin
Skills & Focus: Customer Support, Technical Support, Cloud Technologies, Linux, Scripting, Collaboration, Troubleshooting, Automation, HPC, Problem-Solving
About the Company: Crusoe is building the World’s Favorite AI-first Cloud infrastructure company. We’re pioneering vertically integrated, purpose-built AI infrastructure solution…
Experience: 2+ years of experience in a customer support role
Type: Full-time
Benefits: Crusoe offers a competitive benefits package designed to support financial security, health, and overall well-being, in…

Datadog

Director, Technical Support Engineering Dublin
Skills & Focus: Technical Support Engineering, people management, mentorship, cross-functional collaboration, performance management, hiring, onboarding, process improvement, analytics, customer-centric
About the Company: Datadog is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve complexity in t…
Type: Full-time
Benefits: Generous and competitive global New hire stock equity (RSUs) and employee stock purchase plan, Continuous career develo…

Meta

Market Specialist Dublin
Skills & Focus: crisis response, Spanish market, support experience, enforcement issues, geopolitical knowledge, community support, analyze key metrics, vendor management, data skills, problem-solving
About the Company: Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Ap…
Experience: 2+ years of professional experience within an operations environment
Type: Full Time

Datadog

Technical Escalations Engineer 2 (APM) Dublin
Skills & Focus: APM, Distributed Systems, Microservices, Debugging, Performance, Instrumentation, Cloud, Software, Technical Solutions, Customer Support
About the Company: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve …
Benefits: Generous and competitive global and US benefits, New hire stock equity (RSUs), Continuous career development and pathin…

Elastic

Senior Support Engineer Dublin
Skills & Focus: technical support, customer issues, efficiency, SaaS, distributed systems, Linux/Unix, APIs, Elastic products, collaborative, communication skills
About the Company: Elastic, the Search AI Company, enables everyone to find the answers they need in real time, using all their data, at scale — unleashing the potential of busin…
Experience: 5+ years of proven experience in Technical Support in a Software business.
Benefits: Health coverage for you and your family in many locations; flexible work locations and schedules; generous vacation day…

Stripe

User Experience Assurance Team Member Dublin
Skills & Focus: User Experience, Product Quality, APIs, Customer Success Engineer, Technical Consultant, Integration Engineer, B2B Product, Problem Solving, Debugging, Collaboration
About the Company: Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use…
Experience: At least 4+ years of experience as a customer success engineer, integration engineer, solution architect, technical consultant, or product engineering role.

Vanta

Technical Support Specialist Dublin
Skills & Focus: technical support, SaaS, customer inquiries, troubleshooting, APIs, Networking, cloud providers, Datadog, documentation, team collaboration
About the Company: Vanta helps companies to improve and prove their security through a leading Trust Management Platform.
Experience: 4+ years of technical customer support experience in a SaaS/Tech space.
Type: Full-time
Benefits: 100% covered medical, dental, and vision benefits with dependents coverage; 16 weeks paid parental leave; health & well…

Snowflake

Staff Escalation Manager Dublin
Skills & Focus: escalation, support, customer experience, AWS, Azure, GCP, Technical Support, communication, ITIL, customer relationships
About the Company: Snowflake Support is committed to providing high-quality resolutions to help deliver data-driven business insights and results. We are a team of subject matter…
Experience: 8+ years of working as an Escalation Manager in a Support environment
Type: Full time