Last updated: 2025-05-22

35 Customer Success Management jobs in Dublin.

Hiring now: Sales Mgr Customer Growth @ Klaviyo, Customer Success Mgr @ Stripe, Commercial Relationship M @ Intercom, Enterprise Customer Succe @ Wix, Customer Success Mgr Span @ Salesforce, Dir Of Global Customer Su @ Wayflyer, Enterprise Customer Succe @ Datadog, Strategic Prod Consultant @ Procore, Customer Excellence Dir @ Abbvie, Customer Success Mgr @ Notion.Explore more at at kaamvaam.com

🔥 Skills

Customer Success (14) customer success (9) SaaS (8) collaboration (5) account management (5) Onboarding (4) Salesforce (4) Retention (4) relationship building (4) problem solving (4)

📍 Locations

Dublin (35)
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Klaviyo

Sales Manager - Customer Growth - SMB Dublin
Skills & Focus: sales, growth, customer, team, forecasting, coaching, performance, leadership, collaboration, technology
Experience: 1-3 years of people management experience
Salary: €123,000
Type: Full-time
Manager, Customer Onboarding Dublin
Skills & Focus: Onboarding, Customer success, Team management, Data analytics, Process improvement, Risk assessment, Customer sentiment, Professional growth, Collaboration, SaaS
About the Company: Klaviyo empowers creators to own their destiny by making first-party data accessible and actionable like never before. They aim to nurture personalized experie…
Experience: 2+ years managing at least 4 team members or team leads, in a Customer Success Team (CSM or Onboarding/Implementation Specialists) for a high-growth SaaS company.
Salary: €76.000 - €114.000 EUR
Benefits: Competitive benefits and perquisites, subject to company policy and applicable law.

Stripe

Customer Success Manager Dublin
Skills & Focus: customer success, enterprise customers, post-sales lifecycle, payments insights, account management, business reviews, product adoption, customer satisfaction, analytical skills, technical conversations
About the Company: Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Str…
Experience: 4+ years in a client-facing role ideally in enterprise relationship management
Type: Full-time

Intercom

Commercial Relationship Manager Dublin
Skills & Focus: customer service, B2B sales, net growth, SaaS, expansion opportunities, renewal process, Command of the Message, forecasting, CSM, Sales Engineer
About the Company: Intercom is on a mission to help our customers provide incredible customer experiences online. We enable businesses to provide instant and exceptional service …
Experience: 2-3 years experience in a B2B closing role, 2+ years of SaaS experience
Type: Full-time
Benefits: Competitive salary and equity, lunch and snacks, pension scheme, health and dental insurance, flexible paid time off, p…

Wix

Enterprise Customer Success Manager Dublin
Skills & Focus: Customer Success, Enterprise Accounts, Onboarding, Web Development, Business Reviews, Feature Engagement, Customer Health, Growth Opportunities, Renewal Process, Voice of the Customer

Salesforce

Customer Success Manager, Spanish speaking Dublin
Skills & Focus: Customer Success, Salesforce, Cloud specialization, Consulting skills, Business value, Stakeholder management, Digital journey, Organizational strategy, Risk mitigation, Trusted Advisor
About the Company: Salesforce is a global leader in Customer Relationship Management (CRM), helping companies connect with their customers in a whole new way.
Experience: 7-10 years
Type: Full time
Benefits: Well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more.

Wayflyer

Director of Global Customer Success Dublin
Skills & Focus: Customer Success, Retention, Expansion, Leadership, E-commerce, Cross-functional, Data-driven, Team Culture, Stakeholder Management, Fintech
About the Company: Wayflyer is a capital provider that empowers consumer brands to reach their growth potential. They're known for their fast financing solutions that enable comp…
Experience: 10+ years in Customer Success, Account Management, or Sales, with 5+ years in leadership roles.
Type: Full-time
Benefits: Work remotely abroad for up to 60 days a year, Employee assistance programme, Private healthcare, life and critical ill…

Datadog

Enterprise Customer Success Manager - Middle East and Africa Dublin
Skills & Focus: Customer Success, Account Management, SaaS, team management, customer adoption, B2B, Fortune 1000, cloud
About the Company: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve …
Experience: 5+ years in a Customer Success or Account Management role in the SaaS space
Type: Full-time
Benefits: High income earning opportunities based on self performance, New hire stock equity (RSU) and employee stock purchase pl…

Procore

Strategic Product Consultant, SMB Dublin
Skills & Focus: Strategic Product Consultant, Customer Success, Onboarding, Training, Mentoring, Construction Industry, Consultation, Software Training, Client Engagement, Procore
Experience: 2 years in the construction industry preferred
Type: Full-time

Intercom

Strategic Customer Success Manager Dublin
Skills & Focus: customer success, account management, SaaS, customer journey, product adoption, relationship building, churn mitigation, growth opportunities, trusted advisor, AI products
About the Company: Intercom is on a mission to help our customers provide incredible customer experiences online. We enable businesses to provide instant and exceptional service …
Experience: 8+ years of relevant work experience in a customer-facing customer success, account management or strategic consulting organization.
Type: Full-time
Benefits: Competitive salary and equity, regular compensation reviews, pension scheme, health and dental insurance, flexible paid…

Salesforce

Customer Success Manager, Dutch Speaking Dublin
Skills & Focus: Customer Success, Salesforce, Business Value, Organizational Strategy, Risk Mitigation, Executive Relationships, Consulting Skills, Cloud Specialization, Digital Transformation, Customer Engagement
About the Company: Salesforce is a cloud-based software company that provides customer relationship management services and applications focused on sales and customer service.
Experience: 7-10 years of relevant industry expertise
Type: Full-time
Benefits: Well-being reimbursement, generous parental leave, adoption assistance, fertility benefits, and more.

Abbvie

Customer Excellence Director Dublin
Skills & Focus: Customer Excellence, Digital Transformation, Brand Excellence, Stakeholder Engagement, CRM, Salesforce, KPI Optimization, Customer Engagement, Cross-Functional Projects, Healthcare
About the Company: AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tom…
Experience: Over 10 years in digital, multichannel, or omnichannel strategies
Type: Full-time

Procore

Customer Success Engineer Dublin
Skills & Focus: Customer Success, Construction Industry, Client Relationships, Business Reviews, Risk Management, Portfolio Management, Sales Strategies, Value Drivers, Team Environment, Innovation

Klaviyo

Partner Success Manager Dublin
Skills & Focus: customer success, agency partners, coaching, SaaS, marketing automation, ecommerce, strategic guidance, communication skills, project management, adaptability
About the Company: Klaviyo empowers creators to own their destiny by making first-party data accessible and actionable.
Experience: 2+ years CSM experience managing client relationships
Salary: €59.200 - €88.800 EUR
Type: Full-time
Benefits: Total compensation includes base salary, annual cash bonus plan, equity, and comprehensive range of health and wellbein…

Notion

Customer Success Manager Dublin
Skills & Focus: Customer Success, fast growing software company, adaptable, growth mindset, top performer, problem solving, SaaS products, user communities, training users, Notion
About the Company: We're on a mission to make it possible for every person, team, and company to be able to tailor their software to solve any problem and take on any challenge. …
Experience: 3+ years
Type: Full-time

Salesforce

Customer Success Manager, German Speaking Dublin
Skills & Focus: Customer Success, Salesforce, CRM, Cloud, Industry, Business value, Stakeholder management, Digital transformation, Advisory, Retention
About the Company: A global leader in customer relationship management (CRM) software and enterprise cloud computing.
Experience: 7-10 years
Type: Full-time
Benefits: Benefits include well-being reimbursement, parental leave, adoption assistance, fertility benefits, and more.

Udemy

Learning Program Manager, Customer Success Dublin
Skills & Focus: learning programs, customer success, training initiatives, upskilling, reskilling, learning ecosystems, stakeholder management, program development, impact measurement, change management
About the Company: Udemy is a global online learning platform aiming to transform lives through accessible education. With a mission to democratize learning, Udemy offers a wide …
Experience: 3+ years in customer-facing program management in EdTech
Type: Full-time
Benefits: Comprehensive benefits including professional development stipends, flexible work culture, inclusive environment, and m…

Datadog

Customer Success Associate Dublin
Skills & Focus: customer relationship, adoption, growth opportunities, customer experience, account management, contract negotiation, sales cycle, retention, collaboration, professional development
About the Company: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve …
Experience: 0-2 years
Type: Full-time
Benefits: Best-in-breed onboarding, Sales training in MEDDIC and Command of the Message, An inclusive company culture, Continuous…

Brightflag

Customer Success Manager Dublin
Skills & Focus: Customer Success Manager, high-touch relationships, SaaS company, trusted advisor, business objectives, data insights, product expert, Executive Business Reviews, blockers to client success, health checks
About the Company: One of the fastest-growing tech startups in the legal world, on a mission to transform legal operations with patented AI-powered software and a best-in-class C…
Experience: 3-5 years in a CSM role at a SaaS company
Salary: £103,750 OTE
Type: Full-time
Benefits: 25 days PTO + 4 company ‘Reset’ days, comprehensive health insurance, learning subsidy, flexible work location and patt…

Fiserv, Inc.

Client Experience Manager Dublin
Skills & Focus: Customer Experience Management, Voice of the Customer Programme, NPS, customer interactions, cross-functional collaboration, customer service standards, customer satisfaction, retention, loyalty, financial services regulation
About the Company: Fiserv is a global leader in Fintech and payments, moving money and information in a way that moves the world. They connect financial institutions, corporation…
Experience: Five plus years of professional work experience in comparable positions.

Klaviyo

Onboarding Specialist Dublin
Skills & Focus: customer onboarding, relationship building, implementation, strategic advice, project management, communication skills, troubleshooting, customer engagement, collaboration, problem solving
About the Company: We empower creators to own their destiny by making first-party data accessible and actionable like never before.
Experience: 1+ years of customer onboarding experience
Salary: €44.000 - €66.000 EUR
Type: Full-time
Benefits: Participation in cash bonus plan, variable compensation, equity, sign-on payments, and a comprehensive range of health,…

Gong

Engagement Manager Dublin
Skills & Focus: Project Management, Engagement Lifecycle, Customer Success, Consulting, Stakeholder Management, Workshops, Risk Management, Change Management, SaaS Applications, Cross-Functional Teams
About the Company: Gong transforms revenue organisations by harnessing customer interactions to increase business efficiency, improve decision-making and accelerate revenue growt…
Experience: 6+ years of Project Management experience (time, cost, scope, risk management); PMP certification is a plus; 3+ years of professional consulting experience, preferably in Enterprise software.
Benefits: Education & learning stipend, Annual Leave / Paid Parental leave, Company-wide Gong recharge days, Health insurance.

Notion

Customer Success Manager Dublin
Skills & Focus: Customer Success, Account Management, Onboarding, Training, Outreach campaigns, Product ambassador, Customer engagement, Strategic customers, Sales partnership, Adaptability
About the Company: At Notion, we want to change the way people interact with software by focusing on design and craft. We have been growing since 2016, serving large organization…
Experience: 3+ years in Customer Success or Account Management at a fast-growing software company
Type: Full-time

Fenergo

Senior Customer Marketing Specialist Dublin
Skills & Focus: customer engagement, loyalty, retention, advocacy, campaigns, customer communication, community management, KPIs, product insights, cross-functional
About the Company: Fenergo is a company at the forefront of digital transformation in financial institutions, specializing in Client Lifecycle Management (CLM) software solutions…
Experience: 5+ years in B2B marketing, customer marketing, or lifecycle marketing
Benefits: Healthcare, pension, life assurance, income protection, 23 days annual leave, work from home allowance, bonus, and more

Expeditors

Customer Retention & Development Manager Dublin
Skills & Focus: Customer Retention, Business Development, Revenue Growth, Product Management, Market Analysis, Sales Strategy, Customer Relationships, Performance Metrics, CRM Usage, Coaching and Mentoring

Ookla

Director of Client Services Dublin
Skills & Focus: client engagement, telecommunications, enterprise, data insights, customer success, telecom networks, big data, client retention, strategic thinking, cross-functional collaboration
Experience: 10–20 years in enterprise client engagement and telecom sectors

Asana

Digital Customer Success Lead Dublin
Skills & Focus: Digital customer success management, Customer journey orchestration, Customer experience, Multi-channel strategy, Data-driven decision making, Customer engagement, Cross-functional collaboration, KPI monitoring, Digital engagement strategies, Content creation
About the Company: Asana helps teams orchestrate their work, from small projects to strategic initiatives. Millions of teams around the world rely on Asana to achieve their most …
Experience: Minimum of 5 years
Salary: €119,000 - €135,000
Type: Full-time
Benefits: Mental health, wellness & fitness benefits; Career coaching & support; Inclusive family building benefits; Long-term sa…

Slack (Salesforce Company)

Principal Customer Success Manager - Slack Dublin
Skills & Focus: Customer Success, Slack, Customer Lifecycle, Adoption, Growth, Business Value, Customer Engagement, Workshops, Executive Reviews, Customer Satisfaction
About the Company: Slack, part of Salesforce, is a technology company that provides a collaboration platform aimed at making work life simpler, more pleasant, and more productive.
Type: Full-time

Bentley Systems

User Engagement Advocate - Italian Speaker Dublin
Skills & Focus: customer success, account management, relationship building, user engagement, onboarding, collaboration, continuous learning, problem solving, data-driven decisions, software
About the Company: Bentley Systems is a global software company providing solutions for infrastructure engineering, including design, construction, and operations of roads, bridg…
Experience: 2 to 5 years
User Engagement Advocate - Italian Speaker Dublin
Skills & Focus: customer success, account management, relationship building, user engagement, client onboarding, relationship management, collaboration, learning, problem solving, data-driven decisions
About the Company: Bentley Systems is an infrastructure engineering software company providing solutions for architecture, engineering, and construction.
Experience: 2 to 5 years

Intuit

Customer Success Manager Dublin
Skills & Focus: Customer Success, Operations, Experience Management, Customer Experience, Management, Delivery, Retention, Strategy, Programs, Insights
Benefits: We support our employees by offering benefits you need to stay healthy, achieve financial security, and enjoy peace of …

Boeing

Senior Customer Services Manager Dublin
Skills & Focus: customer success, SaaS, aviation, stakeholders, measure performance, relationship-building, negotiation, conflict resolution, cross-time zone, business processes
About the Company: Boeing is committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth. …
Experience: 5 years of experience in a customer success role within a SaaS environment.
Benefits: Competitive base pay and incentive programs, industry-leading tuition assistance program, resources and opportunities t…

Intercom

Manager, Professional Services Dublin
Skills & Focus: Professional Services, AI, Customer Success, SaaS, Project Management, Implementation, Collaboration, Customer Satisfaction, Delivery Excellence, Operational Processes
About the Company: Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences. Our AI agent Fin, the most advanced custom…
Experience: 7+ years in professional services, consulting, or customer success—ideally in SaaS or an AI/ML environment.
Type: Full-time
Benefits: Competitive salary and equity in a fast-growing start-up, lunch every weekday, pension scheme, life assurance, health a…

Learnupon

VP of Customer Experience (CX) Dublin
Skills & Focus: Customer Experience, Retention, Revenue Growth, Customer Journey, Leadership, Cross-functional, Data-driven, Customer satisfaction, SaaS, Customer lifecycle management
About the Company: LearnUpon LMS helps organizations train their employees, partners, and customers. Businesses can manage, track, and achieve their unique learning goals — all t…
Experience: At least 10 years' Customer-focused leadership experience with broad experience across all CX disciplines.
Type: Hybrid
Benefits: Competitive compensation package and company ESOP. Employer-Contributed Pension/401k. Private health insurance. 25 days…

Procore Technologies

Commercial Account Manager Dublin
Skills & Focus: customer relationship, procore, solutions, renew, expand, mudigate, churn, cross-sell, upsell, customer success
About the Company: Procore provides cloud-based construction management software that assists clients in efficiently building skyscrapers, hospitals, retail centers, airports, ho…
Experience: 5+ years of successful software sales, preferably B2B
Type: Full-time
Benefits: Health insurance, life and income protection, quarterly wellness stipend, pension plan, employee stock purchase plan, p…