Last updated: 2025-05-22

42 Hospitality Customer Service jobs in Dubai.

Hiring now: Reservations Agent @ Rixos Hote, Reservations Agent @ Accorhotel, Front Desk Associate @ Careers In, Doorman @ Minorinter, Restaurant Hostess @ Apt Resour, Front Desk Agent @ Sls Dubai, Reservations Coordinator @ Mövenpick , Sr Guest Exp Mgr @ Raffles Du, Receptionist @ Fairmont, Front Desk Agent @ Swissôtel .Explore more at at kaamvaam.com

🔥 Skills

customer service (20) hospitality (17) reservations (12) guest satisfaction (7) communication skills (6) up-selling (6) guest inquiries (6) guest service (6) teamwork (6) guest experience (5)

📍 Locations

Dubai (39) Ras Al Khaimah City (3)
🔍 Go to full job search

Rixos Hotels

Reservations Agent Ras Al Khaimah City
Skills & Focus: reservations, hospitality, guest services, communication skills, sales techniques, inventory management, customer needs, professionalism, up-selling, team collaboration
About the Company: Rixos is a luxurious hotel chain offering unparalleled hospitality and services.
Type: Full-time

Accorhotel

Reservations Agent Ras Al Khaimah City
Skills & Focus: guest experience, reservations, service, up-selling, property facilities, information, special requests, booking, rooming lists, system
CID Agent Ras Al Khaimah City
Skills & Focus: Guest Service, personalized experience, up-selling, telephone communication, hotel facilities, customer service, guest satisfaction, ministry of interior, hospitality, guest interaction

Careers International

Front Desk Associate Dubai
Skills & Focus: customer service, front desk operations, membership inquiries, check-ins, payments, customer satisfaction, billing, fitness programs, administrative management, communication
Type: Full time

Accorhotel

Guest Service Agent Dubai
Skills & Focus: guest, service, check-in, reservations, payment, customer, hotel, reception, guest inquiries, coordination

Minorinternational

Doorman Dubai
Skills & Focus: doorman, guest service, hotel, luggage assistance, transportation arrangement, customer queries, hospitality, warm welcome, brand representation, local knowledge

Apt Resources

Restaurant Hostess Dubai
Skills & Focus: customer service, communication skills, restaurant operations, organizational abilities, fast-paced environment, manage multiple priorities, positive attitude, friendly demeanor, greet guests, manage reservation system
About the Company: A well-known recruitment company
Experience: Proven experience as a Restaurant Hostess or in a similar role
Salary: AED 3000 to 3500 + 375 Food allowance + 350 to 500 (Service charge Avg) + 600-800 Credit card tips + free Accommodation + Transport + uniforms + Health insurance + air ticket (once every two years) + Paid leave as per UAE laws
Benefits: AED 3000 to 3500 + 375 Food allowance + 350 to 500 (Service charge Avg) + 600-800 Credit card tips + free Accommodation…

Sls Dubai

Front Desk Agent Dubai
Skills & Focus: guest services, check-in, reservations, customer service, VIP guests, front desk, guest privacy, up-selling, confidentiality, hotel policy

Mövenpick Hotels And Resorts

Reservations Coordinator Dubai
Skills & Focus: reservations, hotel yield, upselling, customer service, hotel standards, corporate clientele, email inquiries, emergency procedures, confidentiality, teamwork
About the Company: A global hotel management company known for its upscale accommodations and commitment to service excellence.

Raffles Dubai

Senior Guest Experience Manager Dubai
Skills & Focus: guest satisfaction, luxury service, guest relations, VIP management, personalized service, feedback analysis, training and development, departmental communication, service enhancements, guest complaints

Fairmont

Receptionist Dubai
Skills & Focus: guest interaction, hospitality, reception desk, customer service, warm welcome, first impression, telephone etiquette, occupational health, code of ethics, up-selling
About the Company: Fairmont is a luxury hotel brand known for providing exceptional service and hospitality.

Accorhotel

Bell Attendant Dubai
Skills & Focus: customer service, luggage assistance, check-in, check-out, guest requests, hotel amenities, transportation, cleanliness, professionalism, team collaboration

Careers International

Spa Receptionist Dubai
Skills & Focus: spa therapy, customer service, communication skills, interpersonal skills, guest inquiries, appointment confirmation, professional manner, telephone inquiries, email queries, receptionist
Experience: 0-1 year
Type: Full time

Apt Resources

Waiter/Waitress Dubai
Skills & Focus: Waiter, Waitress, Customer Service, Order Taking, Food Service, Beverage Service, Communication Skills, Teamwork, 4-star Hotel Experience, UAE
Experience: Previous experience as a Waiter/Waitress in a 4-star hotel in UAE
Salary: Basic Salary AED 1200 + fixed AED 500/- per month towards Service Charge
Type: Full-time
Benefits: Sharing accommodation (4 in 1), duty meals, language allowance of AED 300 for speaking Arabic, Russian, French, or Germ…

Swissôtel Al Murooj

Front Desk Agent Dubai
Skills & Focus: customer service, check-in, check-out, reservations, payments, financial transactions, guest inquiries, communication, record keeping, accommodations

Raffles

Front Desk Manager Dubai
Skills & Focus: guest check-in, cashiering, foreign exchange, guest inquiries, audit balances, reservation procedures, hotel service, customer complaints, department standards, safety box

Apt Resources

Russian-Speaking Guest Service Agent (GSA) Dubai
Skills & Focus: Guest Service Agent, luxury hotel, recreational facilities, reservations, guest satisfaction, interpersonal skills, hospitality, multitasking, problem-solving, UAE
About the Company: A luxurious hotel looking to enhance guest experiences through excellent service.
Experience: Previous experience in a guest service role within a luxury hotel or resort environment is preferred.
Salary: AED 2000, plus AED 500 service charge, accommodation, food, and other benefits as per UAE labour laws
Type: Full-time
Benefits: Accommodation, food, and other benefits as per UAE labour laws.

Anantara Dubai Palm Jumeirah Resort & Spa

Guest Relations Officer Dubai
Skills & Focus: Guest Relations, customer satisfaction, check in, check out, guest feedback, guest service, room folios, transportation coordination, safety and security, training and mentoring

Apt Resources

Door Lady Dubai
Skills & Focus: Door Lady, customer service, luggage assistance, guest inquiries, excellent communication, interpersonal skills, friendly demeanor, professional appearance, hospitality, arrival and departure experience
About the Company: Apt Resources is a recruitment agency specializing in hospitality placements.
Experience: Prior experience as a Door Lady or in a similar role
Type: Full-time
Benefits: TBD

Fairmont

Front Office Manager Dubai
Skills & Focus: guest satisfaction, training, development, performance management, guest relations, VIP reservations, crisis procedures, cash float, hospitality, team coordination

Banyan Tree

Resort Host (Residences) Dubai
Skills & Focus: guest experience, standard operating procedures, brand service standards, customer service, hospitality, welcoming guests, reception duties, customer satisfaction, hotel information, safety regulations

Anantara

Reservations Department Assistant Dubai
Skills & Focus: Reservations, Standard Operating Procedures, Upselling, Revenue Targets, Guest Satisfaction, Booking Management, Administrative Procedures, Hotel Policies, Customer Service, Local Knowledge

Minorinternational

Guest Service Agent Dubai
Skills & Focus: guest service, reservations, greeting, registering guests, outstanding service, guest enquiries, requests, comments, satisfaction, account settlement

Hyde Hotels

Front Desk Agent Dubai
Skills & Focus: customer service, check in, check out, cashier, currency exchange, guest complaints, reservation procedures, hotel system, auditing, safety box
About the Company: A luxury hotel brand offering upscale accommodations.
Type: Full-time

Careers International

Hostess Dubai
Skills & Focus: hospitality, guest preferences, billing, customer satisfaction, teamwork, menu knowledge, guest queries, flexibility, communication skills, grooming standards
Experience: 1-3 years
Type: Full time

Accor

Guest Service Agent Dubai
Skills & Focus: Guest Service, Reception, Check-in, Customer Experience, Hospitality, Upselling, Exceptional Service, Corporate Social Responsibility, Hotel Facilities, Personalized Experience
About the Company: A global hospitality company providing a range of services from luxury to economy hotels.
Benefits: Employee benefit card offering discounted rates at Accor worldwide, Learning programs through our Academies, Opportunit…

Banyan Tree

Resort Host (Hotel) Dubai
Skills & Focus: guest journey, standard operating procedures, brand service standards, customer service, hospitality, Occupational Health & Safety, guest satisfaction, telephone etiquette, guest profiles, credit limit check
About the Company: Banyan Tree is a brand known for its exceptional service and commitment to creating memorable guest experiences in hospitality.
Type: Full-time

Sonder

Front Desk Hospitality Agent Dubai
Skills & Focus: hospitality, guest experience, customer service, problem solving, flexible schedule, team environment, communication, detail-oriented, fast-paced, technology-rich
About the Company: Sonder is on a mission to revolutionize hospitality and make a world of better stays open to all. Each property has a bespoke design and contains a mix of room…
Experience: Demonstrated experience working in hotels, restaurants, or other customer-facing hospitality roles
Type: Full-time
Benefits: Competitive compensation, generous stock plan, medical, dental and vision insurance, flexible vacation, wellness and vo…

Rixos Hotels

Front Office Supervisor Dubai
Skills & Focus: guest service, check in, check out, cashiering, reservations, guest complaints, hotel operations, customer relations, teamwork, front office management

Sonder

Overnight Front Desk Hospitality Agent Dubai
Skills & Focus: hospitality operations, guest experience, customer interactions, problem solving, team environment, flexible schedule, detail-oriented, fast-paced environment, hospitality agents, tech features
About the Company: Sonder is on a mission to revolutionize hospitality and make a world of better stays open to all. No two Sonders are the same – each property has a bespoke des…
Experience: Demonstrated experience working in hotels, restaurants, or other customer-facing hospitality, service, and/or customer experience roles
Benefits: We offer attractive employee travel perks for any Sonder location as well as competitive stock, health and lifestyle be…

Unnamed Hotel

Guest Relations Executive Dubai
Skills & Focus: guest relations, customer service, hospitality, cleanliness, professional image, guest feedback, public relations, hotel services, traffic management, personal appearance
About the Company: A luxury hotel known for providing high-level customer service and maintaining a clean and professional environment.
Type: Full-time

Sofitel Dubai The Palm

Hospitality Intern Dubai
Skills & Focus: hospitality, guest requests, service, diverse international team, luxury, hotel operations, professional career, internship, customer service, Dubai
About the Company: A luxury hotel in Dubai, offering diverse international hospitality services.
Type: Internship

Accor

Front Desk Supervisor Dubai
Skills & Focus: customer service, guest satisfaction, hotel operations, upselling, complaints handling, cashiering, teamwork, training, guest information, hospitality
About the Company: Accor is a leading hospitality group with a strong commitment to customer service and sustainability.
Type: Full-time

Banyan Tree Dubai

Spa Receptionist Dubai
Skills & Focus: guest reception, appointment scheduling, customer service, administrative support, spa environment maintenance, collaboration, teamwork, hospitality, promote spa services, safety protocols
About the Company: Banyan Tree is known for its luxury hospitality and spa services, providing exceptional experiences to its guests.
Type: Full-time

Accor

Reservation Agent Dubai
Skills & Focus: reservations, customer service, communication skills, attention to detail, multitasking, guest inquiries, hotel facilities, guest complaints, client relations, timely processing
About the Company: Accor is a global hospitality company, offering hotel experiences for guests across the world.
Benefits: Employee benefit card offering discounted rates in Accor worldwide; Learning programs through our Academies; Opportunit…

Sofitel

Telecommunications Services Agent Dubai
Skills & Focus: Telecommunications, guest satisfaction, incoming calls, outgoing calls, wake-up calls, directory queries, guest privacy, complaints, switchboard equipment, OH&S policies

25hours Hotels

Guest Service Representative Dubai
Skills & Focus: guest queries, service standards, menu knowledge, cleanliness, personal hygiene, hotel security, health and safety, table resetting, special guest requests, attendance compliance
About the Company: 25hours Hotels is a vibrant, innovative hotel chain that emphasizes a fun and creative atmosphere while ensuring high standards in service and hospitality.
Type: Full-time

Minorinternational

Guest Service Agent Dubai
Skills & Focus: guest service, reservations, greeting guests, registering guests, outstanding service, guest enquiries, requests, comments, satisfaction, settling accounts

Careers International

Restaurant Reservation Agent Dubai
Skills & Focus: customer service, reservations, sales inquiries, telephone etiquette, communication skills, administration, organizational skills, computer proficiency, guest needs, professional manner
Experience: 1-3 years
Type: Full time

Accor

Guest Service Agent Dubai
Skills & Focus: guest service, check-in, customer experience, exceptional service, personalized experience, up-selling, hotel facilities, greet, settle accounts, requests
About the Company: Accor is a leading hospitality company offering a range of hotel services and experiences worldwide.
Benefits: Employee benefit card offering discounted rates at Accor worldwide, learning programs through our Academies, opportunit…

Raffles

Guest Relations Manager Dubai
Skills & Focus: Guest Relations, customer satisfaction, hospitality, complaints handling, VIP guests, communication, team coordination, guest recognition, service quality, operational efficiency
About the Company: Luxury hotel brand offering exceptional guest service and hospitality.
Type: Full-time

Pullman Dubai Downtown

Guest Experience Intern Dubai
Skills & Focus: guest experience, front desk, hotel booking software, hospitality, teamwork, check-ins, check-outs, guest services, housekeeping, food and beverage
Type: Internship