Last updated: 2025-05-22

23 Technical And Product Support jobs in Denver.

Hiring now: Dir Technical Support Eng @ Datadog, Technical Support Spec @ Frontsteps, Support Ops Mgr @ Ping Ident, Customer Support Spec @ Procare So, Staff Technical Solutions @ Findhelp A, Technical Support Engr @ Bigid, Sr User Support Spec @ Contact Go, Deliverability Consultant @ Klaviyo, Cloud Support Engr @ Crusoe, Biz Technology Support En @ Sensor Tow.Explore more at at kaamvaam.com

🔥 Skills

technical support (9) customer support (6) troubleshooting (6) problem-solving (5) communication skills (4) Customer Support (4) problem solving (3) Linux (3) sustainability (3) customer experience (3)

📍 Locations

Denver (17) Boulder (5) Englewood (1)
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Datadog

Director, Technical Support Engineering Denver
Skills & Focus: Technical Support Engineering, Global Collaboration, Process Improvement, Customer-centric, Scaling, Analytics, Leadership, Mentoring, Escalation Management, Cross-functional
About the Company: Datadog is a global SaaS business, delivering a rare combination of growth and profitability. We enable digital transformation, cloud migration, and infrastruc…
Experience: Experienced in leading technical support teams, with a focus on global collaboration and process implementation.
Salary: $178,000 — $232,000 USD
Type: Full-time
Benefits: Healthcare, dental, parental planning, mental health benefits, 401(k), paid time off, fitness reimbursements, stock opt…

Frontsteps

Technical Support Specialist Denver
Skills & Focus: technical support, Software-as-a-Service, SaaS, customer expectations, communication skills, problem solving, customer service, technology products, onboarding customers, customer support
About the Company: At FRONTSTEPS, we don’t just build software—we empower communities to thrive. As the nation’s most comprehensive Community Management platform, we simplify how…
Experience: Experience with supporting Software-as-a-Service (SaaS) technology products and computer hardware, excellent communication skills and a track record of exceeding customer expectations.

Ping Identity

Support Operations Manager Denver
Skills & Focus: Support Operations, Customer Support, Support Workflow, Support Teams, Support Metrics, Support Tools, Customer Escalation, Process Documentation, Cross-Functional Collaboration, Continuous Improvement
About the Company: Ping Identity is a company specializing in digital freedom through secure and seamless identity solutions, serving large enterprises worldwide, including over …
Experience: 5+ years in Support Operations, Technical Support, or Customer Experience with enterprise software products
Salary: $126,000 to $140,000
Type: Full-time
Benefits: Generous PTO & Holiday Schedule, Parental Leave, Healthcare, Retirement Programs, Education Reimbursement, Commuter Off…

Datadog

Technical Support Engineer - Skillbridge Veteran Program (Contract) Denver
Skills & Focus: technical support, client interactions, product demo, onboarding, service member, program, team, communication, customer success, Linux
About the Company: Datadog (NASDAQ: DDOG) is a global SaaS business, delivering a rare combination of growth and profitability. We are on a mission to break down silos and solve …
Experience: Active duty service member approved via the Skillbridge Program
Type: Contract
Benefits: Best-in-breed onboarding, intra-departmental mentor and buddy program, continuous professional development, product tra…

Procare Solutions

Customer Support Specialist Denver
Skills & Focus: customer service, software support, troubleshooting, communication skills, technical support, remote support, software updates, training, client relations, problem-solving
About the Company: Procare Solutions has been dedicated to empowering early childhood educators by providing products and services that enable them to focus on the care, safety, …
Experience: 1+ year(s) of customer service experience
Salary: $19-$23/hour DOE
Benefits: Medical, dental, vision, HSA, vacation, holidays, sick days, volunteer/personal days, Paid Parental Leave, 401K, Employ…

Findhelp, A Public Benefit Corporation

Staff Technical Solutions Engineer Denver
Skills & Focus: technical solutions, customer support, project management, social care, customer relationships, integrations, troubleshooting, API, Python, SQL
About the Company: We’re changing the way people connect to social care. At Findhelp, we’ve built a comprehensive platform of products and services that make it easy for you to c…
Experience: 5+ years experience in account management, technical customer support, customer success, or partnerships.
Salary: $96,000 - $120,000 a year
Type: Full-time
Benefits: 401k & stock options, Free food and onsite gym at our Austin HQ, Paid parental leave, Competitive PTO & 10 paid holiday…

Bigid

Technical Support Engineer Denver
Skills & Focus: technical support, troubleshooting, customer-facing, installation, configuration, Linux, Docker, Kubernetes, SQL, enterprise environments
About the Company: BigID is an innovative tech startup that focuses on solutions for data security, compliance, privacy, and AI data management.
Experience: 2+ years of professional experience in information technology in a customer-facing role
Salary: $95,000 - $115,000
Type: Full-time
Benefits: Work from home with a global remote-first community, Flexible PTO, 100% employer-covered medical, dental, and vision op…

Contact Government Services, Llc

Senior User Support Specialist Denver
Skills & Focus: senior, user support, technical support, web conferencing, training, troubleshooting, Zoom, Skype for Business, WebEx, Adobe Connect
About the Company: CGS simplifies and enhances government bureaucracy through the optimization of human, technical, and financial resources.
Experience: 4+ years demonstrated experience
Salary: $56,696.64 - $72,895.68 a year
Type: Full-time
Benefits: Health, Dental, and Vision; Life Insurance; 401k; Flexible Spending Account; Paid Time Off and Observance of State/Fede…

Klaviyo

Deliverability Consultant Denver
Skills & Focus: email deliverability, technical support, email delivery problems, best practices, customer support, data-driven, communication skills, email authentication, APIs, collaborate
About the Company: At Klaviyo, we value the unique backgrounds, experiences and perspectives each Klaviyo (we call ourselves Klaviyos) brings to our workplace each and every day.…
Experience: 1-2 years of work experience in an analytic, data-driven email deliverability role
Salary: $84,000 - $126,000 USD
Benefits: medical, dental and vision coverage, health savings accounts, flexible spending accounts, 401(k), flexible paid time of…

Crusoe

Cloud Support Engineer Denver
Skills & Focus: Customer Support, Troubleshooting, Cloud, Networking, Azure, AWS, GCP, Documentation, Customer Advocacy, Problem Solving
About the Company: Crusoe is building the World’s Favorite AI-first Cloud infrastructure company. We’re pioneering vertically integrated, purpose-built AI infrastructure solution…
Experience: 3-5 years in a customer support role
Salary: $140,000 - $165,000 + Bonus
Type: Full-time
Benefits: Hybrid work schedule, industry competitive pay, Restricted Stock Units, health insurance options, employer contribution…

Klaviyo

Product Expert Denver
Skills & Focus: customer support, product knowledge, problem solving, communication skills, software diagnosis, technical support, non-technical support, documentation, email marketing, e-commerce
About the Company: Klaviyo empowers creators to own their destiny by making first-party data accessible and actionable for personalized experiences in ecommerce.
Salary: $26.15 - $39.23 USD

Sensor Tower

Business Technology Support Engineer Denver
Skills & Focus: Business Technology, Support Engineer, Information Technology, SaaS, Service oriented, Problem solver, Mobile app ecosystem, Market intelligence, Data-driven solutions, Technical support
About the Company: Sensor Tower is the leading provider of market intelligence and insights for the mobile app ecosystem. Our data-driven solutions empower businesses, developers…

Datadog

Premier Support Engineer 1 Denver
Skills & Focus: technical support, SaaS, customer interaction, platform knowledge, demo certification, product feedback, Linux, troubleshooting, programming, collaborative culture
About the Company: Datadog is a global SaaS business providing infrastructure monitoring, application performance monitoring, and security solutions. Built by engineers for engin…
Experience: 2+ years of related experience in technical support at a SaaS company
Salary: $66,000 — $88,000 USD
Type: Full-time
Benefits: Healthcare, dental, parental planning, mental health benefits, 401(k) with match, paid time off, fitness reimbursements…

Cloudflare

Customer Solutions Engineer Denver
Skills & Focus: technical advisor, customer lifecycle, Cloudflare platform, customer retention, technical best practices, relationship building, technical escalations, scripting language, OSI model, Cloudflare products
About the Company: At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites…
Experience: 5-8 years of prior post-sales customer relationship management
Salary: $125,000 - $202,000
Type: Full-time

Splunk

Senior Technical Success Engineer Denver
Skills & Focus: technical health, customer support, Splunk Cloud, Enterprise deployments, troubleshooting, best practices, mentor, advisory services, customer environments, performance
About the Company: Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world.

Frontsteps

Software Implementation Specialist II Denver
Skills & Focus: software implementation, product installations, setup, customer deliverables, sales support, community management, user experience, technology solutions, problem solving, collaboration
About the Company: FRONTSTEPS is the nation’s most comprehensive Community Management platform, empowering communities to thrive by simplifying how management companies and homeo…

Datadog

Technical Escalations Engineer 2 (Cloud Integrations) Denver
Skills & Focus: cloud, AWS, Azure, GCP, technical support, escalations, cloud integrations, customer engagement, problem-solving, solutions engineering
Experience: 2+ years in multi-channel technical support at a SaaS company
Salary: $85,000 — $113,000 USD
Type: Full-time
Benefits: Healthcare, dental, parental planning, mental health benefits, 401(k) plan and match, paid time off, fitness reimbursem…

Boeing

Product Support Engineer Englewood
Skills & Focus: engineering, product support, manufacturing, cybersecurity, data science, innovation, sustainability, veterans, career development, technical skills
About the Company: Boeing is a leading aerospace company that manufactures and sells airplanes, rotorcraft, rockets, satellites, and telecommunications equipment. It is committed…
Type: Full-time

Splunk

Senior Critical Support Manager (Cloud) Boulder
Skills & Focus: customer experience, cloud support, technical knowledge, leadership, support engineers, team goals, issue resolution, report metrics, ticketing systems, high-performing team
About the Company: Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Lead…
Experience: 3+ years of direct supervisory/management experience with 8 years of professional experience
Salary: $160,000.00 - 220,000.00
Type: Full-time
Benefits: Medical, dental, vision, 401(k) plan and match, paid time off, and more.

Netapp

Technical Solutions Specialist Boulder
Skills & Focus: cloud, infrastructure, data, technical solutions, customer support, collaboration, engineer, business, possibilities, problem-solving
About the Company: NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or …

Halter

Customer Support Specialist Boulder
Skills & Focus: Customer Support, Tier 2 escalations, problem-solving, agriculture, technology, sustainability, on-the-ground support, dynamic environments, proactive guidance, customer experience
About the Company: Halter is committed to making 50% of the world’s habitable landmass more productive and sustainable, focusing on agriculture, technology, and sustainability.
Salary: $57K/yr - $77K/yr
Type: Full-time
Customer Support Specialist Boulder
Skills & Focus: Customer Support, Tier 2 escalations, problem-solving, agriculture, technology, sustainability, on-the-ground support, dynamic environments, proactive guidance, customer experience
About the Company: Halter is committed to making 50% of the world’s habitable landmass more productive and sustainable, focusing on agriculture, technology, and sustainability.
Salary: $57K/yr - $77K/yr
Type: Full-time

Splunk

Americas Cloud Support Manager Boulder
Skills & Focus: Cloud Support, Customer Experience, Team Management, Technical Knowledge, Strategic Projects, Incident Management, Reporting, Support Delivery, Performance Objectives, Collaboration
About the Company: Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world.
Experience: 3+ years of direct supervisory/management experience with 8 years of professional experience with a BA and 6 years with a Masters.
Type: Hybrid Remote