Last updated: 2025-05-22

28 Technical And Product Support jobs in Dallas.

Hiring now: Merchant Support Spec @ American F, Customer Solutions Spec @ The Contai, Dir Of Customer Support @ Canary Tec, Customer Support Spec Cus @ Boeing, Deployment And Installati @ Mashgin, Prod Support Engr Externa @ Uipath, Customer Support Analyst @ Pdi Techno, Sr User Support Spec Ii @ Contact Go, Support Analyst Help Desk @ Custom Bus, Support Team Mgr @ Serko.Explore more at at kaamvaam.com

🔥 Skills

customer service (8) troubleshooting (8) technical support (8) communication (7) customer support (7) problem-solving (7) collaboration (5) documentation (4) team collaboration (3) leadership (3)

📍 Locations

Dallas (13) Plano (10) Coppell (2) Richardson (2) Fort Worth (1)
🔍 Go to full job search

American First Finance

Merchant Support Specialist Coppell
Skills & Focus: onboarding, customer service, documentation, applications processing, merchant setup, communication, organization, collaboration, time management, detail-oriented
About the Company: American First Finance is a subsidiary of FirstCash Holdings, Inc., which is a leading operator of pawn stores and provides technology-driven payment solutions…
Experience: High School diploma; additional qualifications will be a plus
Type: Full-time
Benefits: Competitive Compensation, Paid Time Off, 401K Matching, Medical, Dental, and Vision Benefits

The Container Store

Customer Solutions Specialist Coppell
Skills & Focus: customer experience, engagement, sales, product information, communication, organization, chat support, email support, custom spaces, team collaboration
About the Company: Established in 1978, The Container Store has grown to be the leading specialty retailer of storage and organization products in the United States and the only …
Salary: USD 18.00 per hour
Type: Full-time
Benefits: Competitive Pay, Medical/Dental/Vision Plans, Discounts on products, Paid Time Off plus Holidays, 401(k) Retirement Pla…

Canary Technologies Corp

Director of Customer Support Dallas
Skills & Focus: customer support, leadership, customer satisfaction, operational efficiencies, data analysis, support processes, KPI, team building, technology solutions, interpersonal skills
About the Company: Canary Technologies is changing the game for hotels with modern software powered by Canary's hospitality-specific AI platform. Canary is utilized by 20,000+ ho…
Experience: 5+ years of leadership experience in Customer Support or Customer Success in a tech/SaaS environment.
Salary: $150,000 - $225,000
Type: Full Time
Benefits: Canary Days, Self Improvement Club, Professional Development Chats, Travel Reimbursement, Personal Travel Reimbursement.

Boeing

Customer Support Specialist (Customer Support Management) Dallas
Skills & Focus: customer support, aircraft spare parts, order management, customer inquiries, supply chain, SAP support, CRM systems, product support, logistics coordination, shift work
About the Company: Boeing is a major aerospace company creating aircraft, space, and security products and services. The company is involved in engineering, manufacturing, busine…
Experience: Experience in customer service or support organization; 1+ years in aerospace industry (preferred)
Salary: $47,000 - $67,000
Type: Full-time
Benefits: Total Rewards including health insurance, retirement plans, tuition assistance, fertility and adoption benefits, nonpro…

Mashgin

Deployment and Installation Specialist Dallas
Skills & Focus: computer vision, AI, checkout experience, deployment, installation, customer support, project completion, communication skills, technical ability, problem solving
About the Company: At Mashgin, we have developed a successful and innovative point-of-sale experience that uses computer vision and AI to make checkout nearly instantaneous. Our …
Experience: Intermediate-level position
Type: Full-time

Uipath

Product Support Engineer - External Dallas
Skills & Focus: Product Support, Robotic Process Automation, Customer Feedback, Escalation, Troubleshooting, Debugging, OOP, Scripting, APIs, Multi-tier Web App Architecture
About the Company: The people at UiPath believe in the transformative power of automation to change how the world works. We’re committed to creating category-leading enterprise s…
Experience: 3-7 years in support
Type: Full time

Pdi Technologies

Customer Support Analyst II Dallas
Skills & Focus: customer service, software support, troubleshooting, communication, documentation, software enhancements, on-call support, Mentoring, Microsoft SQL, PDI products
About the Company: At PDI Technologies, we empower some of the world's leading convenience retail and petroleum brands with cutting-edge technology solutions that drive growth an…
Type: Full-time
Benefits: competitive salary, market-competitive benefits, and a quarterly perks program.
Member Support Specialist Dallas
Skills & Focus: Member Support, Customer Service, Problem Solving, Analytical Skills, Communication Skills, Team Player, Confidential Customer Information, Training, Technical Literacy, Bilingual
About the Company: At PDI Technologies, we empower some of the world's leading convenience retail and petroleum brands with cutting-edge technology solutions that drive growth an…
Experience: 1-2 years of experience in a helpdesk/call center environment preferred; any customer service is a plus
Type: Full-time
Benefits: competitive salary, market-competitive benefits, and a quarterly perks program. We encourage a good work-life balance w…

Contact Government Services, Llc

Senior User Support Specialist II Dallas
Skills & Focus: technical support, web conferencing tools, Zoom.gov, Skype for Business, WebEx, Team Meeting, Adobe Connect, troubleshoot, diagnose, train users
About the Company: Contact Government Services (CGS) strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources.…
Experience: 4+ years
Salary: $72,895 - $105,293
Type: Full Time
Benefits: Health, Dental, and Vision; Life Insurance; 401k; Flexible Spending Account (Health, Dependent Care, and Commuter); Pai…

Custom Business Solutions, Inc

Support Analyst (Help Desk) Dallas
Skills & Focus: customer service, restaurant industry, technical support, problem-solving, communication skills, leadership, multitasking, troubleshooting, QSR industry, technology-related
About the Company: Custom Business Solutions (CBS) was founded in 1994 and has been innovating the hospitality industry ever since. We help hospitality professionals build more e…
Experience: Experience in Customer Service and/or other Service oriented industries; Experience in the Restaurant and/or Hospitality industry.
Type: Full time
Benefits: Paid Vacation/Sick Time; Birthday Cake Celebrations; Company-paid Health Insurance; Dental/Vision/Life Insurance Covera…

Serko

Support Team Manager Dallas
Skills & Focus: client issues, problem-solving, customer service, communication, GDS knowledge, troubleshooting, GetThere tool, leadership, team management, process improvements
About the Company: Serko is a cutting-edge tech platform in global business travel & expense technology.
Benefits: Competitive base salary and discretionary incentive plan based on individual and company performance. Access to a learn…

Boeing

Customer Support Specialist (Customer Support Management) Dallas
Skills & Focus: customer support, supply chain management, presentation skills, communication skills, problem-solving, account management, aerospace industry, SAP knowledge, internally collaborate, data analysis
About the Company: Boeing innovates and collaborates to make the world a better place.
Experience: 3+ years of experience with supply chain process
Salary: $75,000-$104,000/Annually
Type: Full-time
Benefits: Generous company match to your 401(k), industry-leading tuition assistance program, fertility, adoption, and surrogacy …

Cognizant

Principal Product Support Technical Project Manager Dallas
Skills & Focus: technical project management, enterprise support operations, cloud-native architectures, APIs, DevOps practices, incident response, customer satisfaction, SaaS, operational improvements, mentorship
About the Company: Cognizant is one of the world's leading professional services companies, transforming clients' business, operating, and technology models for the digital era.
Experience: 15+ years of experience
Type: Full-time

Serko

Senior Support Analyst Dallas
Skills & Focus: client issues, problem-solving, troubleshooting, customer service, communication, GDS knowledge, GetThere tool, online travel support, collaboration, issue tracking
About the Company: Serko is a cutting-edge tech platform in global business travel & expense technology.
Benefits: Competitive base salary and discretionary incentive plan based on individual and company performance; access to a learn…

Boeing

Customer Support Specialist (Customer Support Management) Dallas
Skills & Focus: Customer Support, Supply Chain, Communication, Problem-Solving, Collaboration, Data Analysis, Presentation Skills, Aerospace Industry, Account Management, Technical Experience
About the Company: Boeing is committed to fostering an environment for every teammate that’s welcoming, respectful and inclusive, with great opportunity for professional growth.
Experience: 1+ years of experience with supply chain process
Salary: $60,000- $87,000/Annually
Type: Full-time
Benefits: Generous company match to your 401(k), industry-leading tuition assistance program, fertility, adoption, and surrogacy …

Via

Dispatcher Fort Worth
Skills & Focus: transit operations, live troubleshooting, real-time inputs, operational issues, collaboration, problem-solving, active listening, cross-functional teams, service delivery, problem prevention
About the Company: Via is using technology to transform transportation around the world. From changing a single person’s daily commute to reducing humanity’s collective environme…
Salary: $19.00/hour
Type: In-person
Benefits: medical plans and 401K matching

Paloaltonetworks2

Senior Technical Support Engineer Plano
Skills & Focus: technical support, post-sales, critical thinking, root cause analysis, troubleshooting, collaboration, cybersecurity, technical documentation, fault isolation, customer support

Contact Government Services, Llc

Senior Relativity Administrator Plano
Skills & Focus: Relativity, eDiscovery, technical support, client solutions, communication, customer service, cross-functional teams, SQL, data management, cloud environments
About the Company: CGS strives to simplify and enhance government bureaucracy through the optimization of human, technical, and financial resources. We combine cutting-edge techn…
Experience: Minimum of 7 (seven) years of litigation, eDiscovery, or technical support experience
Salary: $117,449.28 - $169,648.96 a year
Type: Full-Time
Benefits: Health, Dental, and Vision; Life Insurance; 401k; Flexible Spending Account (Health, Dependent Care, and Commuter); Pai…

Palo Alto Networks

Global Technical Support Engineer Plano
Skills & Focus: cybersecurity, support, engineer, customer success, technical, communication, problem-solving, collaboration, software, systems
About the Company: Palo Alto Networks is a leading cybersecurity company focused on protecting digital transformation with cutting-edge technology.
Type: Full-time

Tyler Technologies

Software Support Analyst Plano
Skills & Focus: E-filing, integration, technical support, software development, APIs, networking, SQL Server, customer service, documentation, team collaboration
About the Company: Tyler Technologies is a leading provider of software and technology services for the public sector.
Experience: 2-4 years
Type: Hybrid

Palo Alto Networks

Sr. Technical Support Engineer, Platinum Plano
Skills & Focus: technical support, customer experience, troubleshooting, Cloud security, network security, fault isolation, root cause analysis, SLA compliance, multi-vendor troubleshooting, technical documentation
About the Company: Palo Alto Networks® aims to be the cybersecurity partner of choice, protecting digital life. They focus on innovation, collaboration, and employee inclusion to…
Experience: 5+ years related experience
Salary: $94,000 - $152,000/YR
Type: Full-time
Benefits: Includes FLEXBenefits wellbeing spending account, financial health resources, and personalized learning opportunities.
Sr. Technical Support Engineer Plano
Skills & Focus: Technical Support, Cybersecurity, Customer Service, Remote, Engineer, Support Engineer, Problem Solving, SaaS, Government Support, Software
About the Company: Leading the way in cybersecurity with innovative solutions and a commitment to fostering a diverse and inclusive workforce.
Type: Full-time

Paloaltonetworks2

Customer Support Professional Plano
Skills & Focus: customer support, technical support, troubleshooting, Service Level Agreements, ticketing system, remote sessions, root cause investigations, documentation, escalations, communications

Goodleap

Client Support Manager - Home Improvement Plano
Skills & Focus: customer service, client support, home improvement, data analysis, pipeline management, client communication, escalated issues, problem-solving, organizational skills, team collaboration
About the Company: GoodLeap is a technology company delivering best-in-class financing and software products for sustainable solutions, from solar panels and batteries to energy-…
Salary: $21/hr
Type: Full-time

Palo Alto Networks

Inside Systems Engineer Plano
Skills & Focus: Technical Engagement, Sales Support, Product Showcase, Consultative Relationships, Sales Team Support, Industry Awareness

Intuit

Manager, Customer Supportability Plano
Skills & Focus: Customer Support, Management, Innovation, Financial Software, Data Analysis, Project Management, Team Leadership, Problem Solving, Client Relations, Collaboration
About the Company: Intuit is a financial software company that offers products like TurboTax, QuickBooks, and Mint to help consumers and small businesses manage their finances.
Type: Full-time

Splunk

Technical Support Engineer (OnPrem) Richardson
Skills & Focus: technical support, UNIX, Windows, Python, troubleshooting, problem solving, networking concepts, customer support, enterprise customers, Business Intelligence
About the Company: Splunk is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world. Leading enterprises us…
Experience: 2 to 3 years’ experience in a Technical Support or Systems Admin role
Americas Cloud Support Manager Richardson
Skills & Focus: Cloud Support, Customer Experience, Team Management, Technical Knowledge, Strategic Projects, Incident Management, Reporting, Support Delivery, Performance Objectives, Collaboration
About the Company: Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world.
Experience: 3+ years of direct supervisory/management experience with 8 years of professional experience with a BA and 6 years with a Masters.
Type: Hybrid Remote