Last updated: 2025-05-22

14 Renewals And Account Management jobs in Chicago.

Hiring now: National Client Growth An @ Infotrack, Customer Success Mgr Top @ Asana, Renewals Spec @ Stripe, Customer Success Mgr @ Braze, Mgr Sr Mgr Renewals Strat @ Salesforce, Customer Success And Rete @ Google, Sr Customer Success Mgr @ Reveal Car, Enterprise Customer Succe @ Writer, Lead Renewals Mgr Enterpr @ Culture Am, Customer Success Mgr @ Burroughs.Explore more at at kaamvaam.com

🔥 Skills

Customer Success (9) account management (4) Account Management (3) customer success (3) SaaS (3) Data-driven (2) Sales (2) customer advocacy (2) Renewals (2) Customer Relationships (2)

📍 Locations

Chicago (13) Elmhurst (1)
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Infotrack

National Client Growth and Retention Manager Chicago
Skills & Focus: Account Management, Customer Success, Revenue Growth, Client Retention, Customer Engagement, Upsell Strategies, Team Leadership, Relationship Management, Data-driven, Sales
About the Company: InfoTrack is a platform that seamlessly connects law firms to the courts and to the services that they need to litigate successfully. They're global leaders in…
Experience: 3+ years in Account Management or Customer Success Leadership, ideally selling software to professional services buyers; 5+ years’ experience in Sales or Account Management.
Salary: $118,000 - $148,000 base pay
Type: Full-time
Benefits: 401(k) Match, Medical, Dental, & Vision Insurance - 85% of employee premiums are covered by InfoTrack, and 70% for your…

Asana

Customer Success Manager - Top Accounts Chicago
Skills & Focus: customer success, SaaS, account management, strategic goals, deployment strategies, change management, workflow design, business performance reviews, renewal negotiations, customer advocacy
About the Company: Asana helps teams orchestrate their work, from small projects to strategic initiatives. Millions of teams around the world rely on Asana to achieve their most …
Experience: Minimum of 12 years, with at least 8 years in a SaaS-based Customer Success or Account Management role
Salary: $167,200-$196,800
Type: Full-time
Benefits: Mental health, wellness & fitness benefits, Career coaching & support, Inclusive family building benefits, Long-term sa…

Stripe

Renewals Specialist Chicago
Skills & Focus: Renewals, Account Management, Customer Success, analytical skills, negotiations, commercial recommendations, high-growth, financial services, payments industry, process improvement
About the Company: Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use…
Experience: 3+ years of experience in Renewals, Account Management, or Customer Success ideally in a tech environment
Type: Full-time

Braze

Customer Success Manager Chicago
Skills & Focus: Customer Success, Client Renewals, Retention Targets, Customer Experience, Feature Adoption, Customer Relationships, Product Feedback, Education for Customers, Project Management, Communication Skills
About the Company: Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any …
Experience: 2-5 years
Salary: $83,000 - $94,600/year
Type: Full-time
Benefits: Competitive compensation that may include equity, Retirement and Employee Stock Purchase Plans, Flexible paid time off,…

Salesforce

Manager / Senior Manager, Renewals Strategy & Operations (Scale Focus) Chicago
Skills & Focus: Renewals, Strategy, Operations, Scale, Automation, Data-driven, Process optimization, Cross-functional, High-volume, Customer retention
About the Company: Salesforce is a global leader in customer relationship management (CRM) software, providing a suite of enterprise applications focused on sales, customer servi…
Experience: 7+ years
Salary: $155,400 - $233,200
Type: Full-time
Benefits: Comprehensive employee benefits, including health insurance, retirement plans, and employee development programs.
Customer Success Manager, Digital Chicago
Skills & Focus: Customer Success, Salesforce, Technical, Accountability, Renewal, Expansion, SaaS, Stakeholder, Collaboration, Advocacy
About the Company: Salesforce is a customer relationship management solution that brings companies and customers together. It is the world's number one CRM platform, empowering b…
Experience: Minimum of 8 years
Salary: $133,400 - $223,700
Type: Full time
Benefits: Salesforce offers a comprehensive benefits package including health insurances, paid time off, employee resource groups…

Google

Customer Success and Retention Manager, Apigee, Google Cloud Chicago
Skills & Focus: Customer Success, Retention, Google Cloud, Apigee, Stakeholders, Adoption, Success plans, Customer health, Engagement, Risk mitigation
Experience: 10 years of leadership experience in related fields
Salary: US base salary range: $134,000-$198,000 plus bonus, equity, and benefits
Type: Full-time
Benefits: Bonus, equity, benefits (details not specified)

Braze

Customer Success Manager Chicago
Skills & Focus: customer success, client renewals, account management, customer relationships, feature adoption, strategic guidance, upsell opportunities, customer advocacy, communication skills, project management
About the Company: Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any …
Experience: 2-5 years
Salary: $83,700 - $100,000/year
Type: Full-time
Benefits: Competitive compensation including equity, flexible paid time off, comprehensive benefit plans covering medical, dental…

Reveal Careers

Senior Customer Success Manager Chicago
Skills & Focus: Customer Success, eDiscovery, Data Forensics, Account Management, Legal Industry, Customer Relationships, Product Adoption, Renewal Risk, Upsell Opportunities, Relationship Building
About the Company: Reveal Careers specializes in providing software solutions for eDiscovery and data forensics industries.
Experience: 3-5+ years in account management or consulting within eDiscovery, data forensics, or legal industry

Writer

Enterprise Customer Success Manager Chicago
Skills & Focus: Customer Success Manager, Enterprise B2B SaaS, Customer Relationship Management, Project Management, Renewal Process, Gross Dollar Retention, Net Dollar Retention, Stakeholder Management, Change Management, Content Marketing
About the Company: Writer is dedicated to improving writing for everyone, facilitating effective customer engagement through their product.
Experience: 5+ years in a CSM role in Enterprise B2B SaaS
Type: Full-time
Benefits: Generous PTO, medical, dental, vision coverage, paid parental leave, fertility and family planning support, flexible sp…

Culture Amp

Lead Renewals Manager, Enterprise Chicago
Skills & Focus: renewals, account management, customer success, sales, SaaS, negotiation, relationship management, team development, retention, revenue growth
About the Company: Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better worl…
Experience: 7+ years
Salary: $140,000 - $155,000 USD
Type: Full-time
Benefits: Employee Share Options Program, mental wellbeing support, monthly allowance, team building budgets, parental leave, med…

Reveal Careers

Customer Success Manager Chicago
Skills & Focus: Customer Success, eDiscovery, data forensics, product adoption, account management, relationship management, renewal risk, upsell opportunities, collaboration, project management
Experience: 5+ years
Salary: $93,500 to $110,000
Type: Full-time
Benefits: 401k match program, Comprehensive health benefits (Medical, Dental, Vision, and HSA), Paid holidays, Paid vacation, sic…

Salesforce

Renewals Manager Chicago
Skills & Focus: Renewals Manager, Customer Success, Sales, Finance, Operations, Attrition, Forecasting, Problem-solving, Negotiation skills, Communication skills
About the Company: Salesforce is a global leader in customer relationship management (CRM) software, helping businesses connect with their customers in new and innovative ways.
Experience: Proven success in a Sales, Renewals, Operations or Account Management
Salary: $75,460 - $100,870
Type: Full-time
Benefits: Salesforce offers various employee benefits including equal pay, employee resource groups, and inclusive benefits.

Burroughs, Inc.

Customer Success Manager Elmhurst
Skills & Focus: Customer Success, Onboarding, Renewal Management, Contract Negotiations, Cross-functional Collaboration, Customer Satisfaction, Sales Growth, Service Level Agreements, Customer Account Management, Relationship Building
Experience: 2 years of experience with customer account management and prior sales experience in a quota-carrying role is strongly preferred
Salary: $85,000.00 to $98,500.00
Type: Hybrid