Last updated: 2025-05-22

26 Customer Operations jobs in Chicago.

Hiring now: Sr Technical Consultant C @ Servicenow, Data Infrastructure Insig @ Netapp, Systems Support Spec @ Concordia, Sr Cx Ops Spec @ Braze, Engagement Mgr @ Gong, Onestream Engagement Lead @ Spaulding , Customer Success Mgr @ Patientiq, Ops Associate @ Fourkites, Consumption Lead Data Clo @ Salesforce, Salesforce Solution Analy @ Culture Am.Explore more at at kaamvaam.com

🔥 Skills

Project Management (5) SaaS (4) Salesforce (4) Customer Success (4) CRM (4) Communication (4) training (3) B2B SaaS (3) Collaboration (3) Customer Engagement (3)

📍 Locations

Chicago (22) Addison (2) Carol Stream (1) North Chicago (1)
🔍 Go to full job search

Servicenow

Senior Technical Consultant, Customer Workflows Addison
Skills & Focus: configuration, customer outcomes, platform, solutions, business processes, workshops, integration, portal, delivery, training

Netapp, Inc.

Data Infrastructure Insights Sales Addison
Skills & Focus: sales, SaaS, cloud, storage, enterprise computing, hybrid cloud, sales process, customer relationships, ROI, product solutions
Experience: 8+ years in software sales, 3+ years SaaS solutions
Salary: 275,400 - 356,400 USD
Benefits: Health Insurance, Life Insurance, Retirement/Pension Plans, PTO, Leave options, Employee stock purchase plan, RSUs

Concordia Group

Systems Support Specialist Carol Stream
Skills & Focus: ERP Administrator, system configuration, user management, data integrations, Microsoft Dynamics, Salesforce, data manipulation, system documentation, system performance, problem-solving
Experience: 2+ years of experience as a ERP Administrator or in a similar role
Salary: $80,000-$90,000 annually
Benefits: 401K – with Company Match, Healthcare: Medical, Dental, Vision, Company Paid Life Insurance, Short- and Long-term disab…

Braze

Senior CX Operations Specialist Chicago
Skills & Focus: Customer Success, B2B SaaS, Data Management, CRM, Collaboration, Operational Efficiency, Communication, Problem Solving, Experience with Salesforce, Google Sheets
About the Company: Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.
Experience: 3+ years of experience in a B2B SaaS sales or operations environment
Salary: $76,300 - $92,400/year
Type: Full-time
Benefits: Comprehensive benefits including equity grants, retirement plans, flexible paid time off, medical, dental, vision insur…

Gong

Engagement Manager Chicago
Skills & Focus: Project Management, Consulting, Customer Engagement, Implementation, Change Management, Agile, SaaS, CRM, Stakeholder Management, Communication
About the Company: Gong transforms revenue organizations by harnessing customer interactions to increase business efficiency, improve decision-making and accelerate revenue growt…
Experience: 6+ years of Project Management experience; 5+ years of professional consulting experience
Salary: $106,000 - $157,000 USD
Benefits: Medical, dental, and vision plans, Wellbeing Fund, Mental Health benefits, 401(k) program, Education stipend, Flexible …

Spaulding Ridge

OneStream Engagement Lead Chicago
Skills & Focus: Engagement Lead, Financial Close, Client Relationship, Business Transformation, Project Management, Sales, Cloud Solutions, Account Reconciliations, Financial Reporting, OneStream
About the Company: Spaulding Ridge is an advisory and IT implementation firm that helps global organizations gain financial clarity on complex operational decisions, impacting pr…
Experience: Proven experience as an engagement/project manager in technology or management consulting
Benefits: Competitive benefits package including medical, dental, vision, 401(K), life insurance, flexible time off, paid holiday…

Patientiq

Customer Success Manager Chicago
Skills & Focus: Customer Success, B2B SaaS, Data Collection, Workflow Improvement, Client Retention, Quarterly Business Reviews, Cross-functional Collaboration, Product Feedback, Strategic Accounts, Healthcare Technology
About the Company: PatientIQ is building the largest platform for healthcare providers, industry partners, researchers, and others to collaborate on the mission to improve patien…
Experience: 3+ years’ experience managing strategic customer accounts in a B2B SaaS environment
Type: Full-time
Benefits: Great Benefits - top-notch health, dental and vision insurance. Additional perks including 401K. Flexible Time Off.

Fourkites

Operations Associate Chicago
Skills & Focus: onboarding, CRM, customer experience, carrier management, compliance, supply chain, technical expertise, data monitoring, project management, communication
About the Company: FourKites® is the #1 supply chain visibility platform in the world, extending visibility beyond transportation into yards, warehouses, stores and beyond. Track…
Type: Full-time, Part-time
Benefits: competitive compensation with stock options, outstanding benefits, global recharge days, hybrid work approach, parental…

Salesforce

Consumption Lead, Data Cloud & Agentforce Chicago
Skills & Focus: Data Cloud, Agentforce, CRM, AI, Customer Success, Data Architecture, Technical Expertise, Customer Engagement, Stakeholder Management, Consumption Plans
About the Company: Salesforce is a leading customer relationship management platform that provides tools for businesses to connect with customers, streamline processes, and impro…
Experience: 7+ years in customer-facing solutioning for Data, Analytics, AI, and CRM.
Salary: $143,850 - $261,170
Type: Full-time
Benefits: World-class enablement and on-demand training, mentoring programs, clear path to promotion, volunteer opportunities.

Culture Amp

Salesforce Solution Analyst Chicago
Skills & Focus: Salesforce, Sales Cloud, Apex, Visualforce, Lightning Web Components, Integration, Automation, Performance, Security, Solution Design
About the Company: Culture Amp is the world’s leading employee experience platform, revolutionizing how employees create a better world of work. They empower companies to transfo…
Experience: 5+ years of hands-on experience in Salesforce technical analysis and solution design
Salary: $118,000 - $130,000 USD
Benefits: Comprehensive benefits including share options, mental wellbeing support, travel allowances, parental leave, social imp…

Jet Support Services, Inc. (Jssi)

Salesforce Engineer Chicago
Skills & Focus: Salesforce, administration, development, integration, data migration, business applications, maintenance, advisory services, software, aviation
About the Company: For more than 35 years, Jet Support Services, Inc. (JSSI) has been the leading independent provider of maintenance support, advisory services, software, and fi…
Experience: Extensive experience in Salesforce administration, development, integration, and data migration

Choco

Associate Integrations Engineer Chicago
Skills & Focus: Integrations, ERP systems, B2B SaaS, REST APIs, webhooks, data models, integration performance, troubleshooting, fast-paced environment, operational landscape
About the Company: Choco is on a mission to enable the global food system to become sustainable by optimizing the way food is sold, ordered, distributed, and financed. Our AI-foc…
Experience: 1–2 years of experience in software development or system integration
Salary: $60K – $75K
Type: Full-time

Salesforce

Demo Strategist Chicago
Skills & Focus: Demo Strategy, AI, Customer Engagement, Automation, Sales Cycle, Personalization, Cross-Functional Collaboration, Technical Feasibility, Performance Optimization, Data-Driven Decision Making
About the Company: Salesforce is a leading customer relationship management (CRM) platform providing software solutions to help businesses manage their customer interactions and …
Experience: 8+ years of experience in solution engineering, technical pre-sales, or related fields.
Salary: $172,000 - $276,100 (New York), $157,600 - $253,000 (Illinois)
Type: Full-time
Benefits: Salesforce offers a comprehensive benefits package including employee resource groups, inclusive benefits, and a commit…

Stripe

Product Support Specialist Chicago
Skills & Focus: user interaction, SQL, API, technical support, data analysis, customer satisfaction, troubleshooting, cross-functional, process optimization, continuous improvement
About the Company: Stripe is a financial infrastructure platform for businesses. Millions of companies - from the world’s largest enterprises to the most ambitious startups - use…
Experience: 1+ years of experience in a customer-facing product support role

Culture Amp

Sales Operations Manager Chicago
Skills & Focus: Sales Operations, Revenue Operations, Business Operations, Data Analysis, CRM platforms, SaaS, Cross-functional, Performance Management, Engagement, Process Improvement
About the Company: Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better worl…
Experience: 3+ years in Sales Operations, Revenue Operations or Business Operations roles
Salary: $120,000 - $130,000 USD
Type: Full-time
Benefits: Flexible working hours, parental leave, employee share options, mental wellbeing support, team building budgets, and mo…

Armstrong World Industries

Project Coordinator Chicago
Skills & Focus: Project Tracking, Project Management, Sales Support, Customer Service, Collaboration, Problem Resolution, Communication, Training, Process Improvement, Architecture + Design
About the Company: Armstrong World Industries (AWI) is a leader in the design and manufacture of innovative commercial and residential ceiling, wall and suspension system solutio…
Experience: 2+ years of work experience in sales, customer service, and/or sales process improvement or relevant role required.
Salary: $68,000 to $74,000
Type: Full-Time
Benefits: A benefits package including: medical, dental, prescription drug, life insurance, 401k match, long-term disability cove…

Braze

Email Deliverability Consultant Chicago
Skills & Focus: email deliverability, customer management, deliverability support, best practices, customer success, troubleshooting, strategy, performance quality, strategic projects, reporting
About the Company: Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any …
Experience: 2-3 years
Salary: $87,700 - $107,100/year
Type: Full-time
Benefits: Comprehensive benefits including equity, retirement and employee stock purchase plans, flexible paid time off, and prof…

Bank Of America

CashPro Specialist Chicago
Skills & Focus: digital experience, relationship deepening, client satisfaction, treasury revenue, integration technology, client management, advisory, process improvement, client engagements, API
Salary: $105,000.00 - $121,000.00
Type: Full-time

Dominion Enterprises

DMS Client Success & Implementation Consultant - Accounting DMS Experience Pref… Chicago
Skills & Focus: Client Success, Implementation, DMS, Automotive, Training, Customer Service, Project Management, Software, Consulting, Travel
About the Company: Dominion Enterprises (DE) is a privately held data services and software services conglomerate offering client solutions through stand-alone businesses serving…
Experience: Experience in a client-facing role within the automotive or software industry, preferably in dealership operations or DMS support.
Salary: $70,000 - $80,000
Type: Full-time
Benefits: Medical, dental, vision, flexible spending account; 401k matching up to 4% fully vested on day one; paid vacation, comp…

Regard

Provider Success Manager Chicago
Skills & Focus: Provider Success Manager, healthcare, education strategy, client, training, user feedback, User Acceptance Testing, project management, relationship building, team collaboration
About the Company: Regard is the world’s first comprehensive, automated diagnosis tool. Regard streamlines clinical and revenue cycle efforts to dramatically improve hospital fin…
Experience: 4+ years of experience in healthcare, software application end user education, or related field
Salary: $100,000 - $130,000
Type: Full-time
Benefits: Eligible for equity, 99% employer paid health benefits (Medical, Dental, and Vision), One Medical subscription, 18 PTO …

Tasty Live, Inc.

Salesforce Platform Manager Chicago
Skills & Focus: Salesforce Administration, Service Cloud, Data Cloud, Marketing Cloud, workflows, process builders, security settings, project management, business strategy, platform optimization
Experience: 4+ years of Salesforce administration experience
Benefits: Performance Bonuses, Stock Purchase Options, Medical/Vision/Dental Benefits, 401k Plan, Continued Education Support, Pa…

Opentable

Salesforce Administrator (Hybrid, Chicago) Chicago
Skills & Focus: Salesforce, Administration, Lightning, Automation, Integrations, Reports, Dashboards, Data Loader, Agile, Business Processes
About the Company: Part of Booking Holdings, Inc., OpenTable is a leader in the hospitality industry, serving millions of diners and thousands of restaurants worldwide with a foc…
Experience: 3-5 years of Salesforce Admin experience, preferably in Lightning
Salary: 85,000-95,000 USD
Type: Full-time
Benefits: Generous paid vacation, company-matched retirement plans, company-wide week off, flexible work policy, health/dental/vi…

Intercom

Partner Services Manager Chicago
Skills & Focus: Partner Enablement, Technical Implementation, Customer Success, Training, Communication, Technical Support, Collaboration, SaaS, AI, API Integrations
About the Company: Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.
Experience: 5+ years of professional experience, with 3+ years in Partner Enablement, Professional Services, or a Technical Implementation/Support role
Salary: Competitive salary
Type: Full-time
Benefits: Comprehensive medical, dental, and vision coverage, open vacation policy, 401k plan & match, paid parental leave, fun e…

Loop

Customer Success Associate Chicago
Skills & Focus: audit process, customer success, logistics, data analysis, billing transactions, automation, discrepancies, cross-functional collaboration, client satisfaction, problem solving
About the Company: Loop is on a mission to unlock profits trapped in the supply chain and lower costs for consumers. Loop’s modern audit and pay platform uses our domain-driven A…
Experience: Entry level experience with desire to learn new skills; previous experience in operations, customer service or account management in the logistics/transportation industry is nice to have
Type: Full-time
Benefits: Premium Medical, Dental, and Vision Insurance plans, premiums covered 100% for you; 401k plan; Unlimited PTO; Generous …

Aecom2

EAM Support Supervisor Chicago
Skills & Focus: EAM support, system reliability, workflows, continuous improvement, Quality Control, UI set-up, training, system enhancements, data integrity, process improvements

Abbvie

Associate Business Systems Consultant North Chicago
Skills & Focus: Business Relationship Management, System Ownership, Vendor Engagement, Process Optimization, Cross-Functional Collaboration, Project Management, System Life Cycle, Software Development Life Cycle, GxP, Change Management
About the Company: AbbVie's mission is to discover and deliver innovative medicines and solutions that solve serious health issues today and address the medical challenges of tom…
Experience: 6 years' experience in a Business System Analyst role (requirements gathering, drafting URS/FRS documents etc.)
Salary: $94,000 - $178,500
Type: Full-time
Benefits: Comprehensive package including paid time off, medical/dental/vision insurance, 401(k), short-term incentive programs