Last updated: 2025-05-22

32 Customer Onboarding And Success jobs in Chicago.

Hiring now: Customer Engagement Mgr @ Servicenow, Scaled Customer Success M @ Intercom, Customer Success Mgr @ Foursquare, Talent Acquisition Spec @ Zen Educat, Enterprise Customer Succe @ Betterup, Ops Associate @ Fourkites, Enterprise Account Mgr @ Venteur, Customer Success Mgr @ Winnow, Customer Success Mgr Sr M @ Salesforce, Customer Success Mgr @ Stripe.Explore more at at kaamvaam.com

šŸ”„ Skills

Customer Success (14) customer success (10) Onboarding (9) project management (6) Project Management (4) communication (4) Account Management (4) Data Analysis (4) Customer Experience (3) technology (3)

šŸ“ Locations

Chicago (30) Addison (2)
šŸ” Go to full job search

Servicenow

Customer Engagement Manager Addison
Skills & Focus: Customer Engagement, Project Management, Cross-functional Teams, Business Executives, Customer Experience, Updates, Strategic Initiatives, Value Proposition, Mentoring, Problem Solving
Customer Engagement Manager Addison
Skills & Focus: manage, customer, project, cross-functional, initiative, value, team, strategic, collaborate, mentor

Intercom

Scaled Customer Success Manager Chicago
Skills & Focus: customer success, product adoption, implementation projects, technology, engagement strategies, SaaS, customer relationships, team player, dynamic, communication
About the Company: Intercom is on a mission to help our customers provide incredible customer experiences online. We enable businesses to provide instant and exceptional service ā€¦
Experience: 2+ years experience working in a customer-facing organization.
Salary: $104,063 - $120,938
Type: Full-time
Benefits: Competitive salary and meaningful equity, Comprehensive medical, dental, and vision coverage, Regular compensation reviā€¦

Foursquare

Customer Success Manager Chicago
Skills & Focus: Customer Success, Campaign Support, Ad Tech, Client Services, Onboarding, Technical Solutions, Customer Satisfaction, Account Management, Data Analysis, Troubleshooting
About the Company: Foursquare is the leading independent location technology and data cloud platform dedicated to building meaningful bridges between digital spaces and physical ā€¦
Experience: 2-3 years
Salary: $95,000-$115,000
Type: Full-time
Benefits: Flexible PTO, Comprehensive health insurance, 401(k) with company match, Equipment setup, Family Planning and Fertilityā€¦

Zen Educate

Talent Acquisition Specialist Chicago
Skills & Focus: Talent Acquisition, Onboarding, Interviewing, Communication, Customer Success, Education, High-performing, Startup Environment, Technology, Flexibility
About the Company: Zen Educate is a technology company with an online platform that helps match schools with teaching staff (Substitute teachers, Paraprofessionals, etc.). By levā€¦
Experience: Experience in customer service, customer success or inbound sales, or experience in education (former teachers looking for a new way to make an impact on education are encouraged to apply)
Salary: $51,000 OTE (uncapped)
Type: Full-time
Benefits: 15+ days PTO & 9 federal holidays, Health Insurance, Ownership in the company, Competitive salary

Betterup

Enterprise Customer Success Manager Chicago
Skills & Focus: customer success, client service, strategic consulting, project management, relationship mastery, problem-solving, storytelling, value delivery, account health, leadership skills
About the Company: BetterUp is a company focused on human transformation, providing personal coaching and development for employees.
Salary: $94,000.00 ā€“ $162,000.00
Type: Full-time
Benefits: Access to BetterUp coaching, competitive compensation plan, flexible paid time off, learning and development stipend, cā€¦

Fourkites

Operations Associate Chicago
Skills & Focus: onboarding, CRM, customer experience, carrier management, compliance, supply chain, technical expertise, data monitoring, project management, communication
About the Company: FourKitesĀ® is the #1 supply chain visibility platform in the world, extending visibility beyond transportation into yards, warehouses, stores and beyond. Trackā€¦
Type: Full-time, Part-time
Benefits: competitive compensation with stock options, outstanding benefits, global recharge days, hybrid work approach, parentalā€¦

Venteur

Enterprise Account Manager Chicago
Skills & Focus: Account Management, Onboarding, Customer Relationships, Health Benefits, Change Management, Data Analysis, Project Management, Communication Skills, Customer Satisfaction, Tech Proficiency
About the Company: Venteur is dedicated to transforming healthcare in America, empowering individuals to control their healthcare benefits and offerings through a technology-led ā€¦
Experience: 3+ years managing enterprise customer relationships
Salary: $110,000 - $130,000 per year
Type: Full-time
Benefits: Generous equity compensation, comprehensive benefits package including health, dental, and vision coverage, 401(k), unlā€¦

Winnow

Customer Success Manager Chicago
Skills & Focus: food waste, technology, AI, customer success, project management, client relationship, food cost savings, food sustainability, client onboarding, multi-national
About the Company: Winnow is a company dedicated to solving the problem of food waste through innovative technology, including internet of things tools and AI-based solutions. Foā€¦

Salesforce

Customer Success Manager / Senior Manager - Tableau Chicago
Skills & Focus: Customer Success, SaaS, Tableau, Technical guidance, Business objectives, Salesforce, Stakeholder relationships, Incident management, User adoption, Cross-functional teams
About the Company: Salesforce is a global leader in CRM, helping businesses of all sizes streamline their operations and improve customer relationships through innovative technolā€¦
Experience: Minimum of 8 years work experience in Technical Customer Success, SaaS platform use or project leadership, Technology Consulting, Technology Solutions Development, or Technical Architecture.
Salary: $133,400 - $223,700
Type: Full time
Benefits: World-class enablement and training, exposure to executive thought leaders, clear path to promotion, weekly coaching, vā€¦

Stripe

Customer Success Manager Chicago
Skills & Focus: customer success, enterprise, payments, analytics, stakeholders, account management, business reviews, technical product, retention, growth
About the Company: Stripe is a financial infrastructure platform for businesses. Millions of companiesā€”from the worldā€™s largest enterprises to the most ambitious startupsā€”use Strā€¦
Experience: 4+ years of experience in a client-facing role ideally in enterprise relationship management, partnering with large, global, and complex organizations, preferably working with a technical product

Adyen

Engineering Manager - Onboarding Experience Chicago
Skills & Focus: Cross-Functional Collaboration, Product Strategy, Team Motivation, Goal Setting, Talent Acquisition, Feature Development, Leadership Qualities, Technical Proficiency, Strategic Thinking, Communication
About the Company: Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft.
Experience: 7+ years in software development, 3+ years in leadership.
Salary: $180,000 - $243,000
Type: Full-time

Foursquare

Customer Success Manager Chicago
Skills & Focus: Customer Success, Client Services, Onboarding, Campaign Planning, Technical Support, Ad Tech, Advertising, Campaign Management, Client Training, Data Analysis
About the Company: Foursquare is the leading independent location technology and data cloud platform dedicated to building meaningful bridges between digital spaces and physical ā€¦
Experience: 2-3 years experience in Customer Success or client-facing campaign support roles
Salary: $95,000-$115,000
Type: Hybrid
Benefits: Flexible PTO, Industry Leading Healthcare, 401(k) with company match, Equipment Setup, Family Planning and Fertility Prā€¦

Venteur

Customer Onboarding & Implementation Specialist Chicago
Skills & Focus: Onboarding, Customer Success, Platform Support, Health Benefits, Implementation, Client Training, Platform Configuration, Customer Experience, Data Management, Cross-functional Collaboration
About the Company: Venteur is dedicated to transforming healthcare in America by offering technology-led solutions that change how businesses provide health benefits, empowering ā€¦
Experience: 3+ years customer-facing role, such as customer implementation, onboarding, or customer success/account management
Salary: $90,000 - $100,000 a year
Type: Full-time
Benefits: Comprehensive benefits package, including health, dental, and vision coverage; 401(k) retirement plan; unlimited paid tā€¦

Foursquare

Customer Success Manager Chicago
Skills & Focus: Customer Success, Client Management, Campaign Support, Technical Solutions, Advertising, Ad Tech, Programmatic Buys, Social Media Advertising, Customer Onboarding, Portfolio Management
About the Company: Foursquare is the leading independent location technology and data cloud platform dedicated to building meaningful bridges between digital spaces and physical ā€¦
Experience: 2-3 years experience in Customer Success or client-facing campaign support roles
Salary: $95,000-$115,000
Type: Full-time
Benefits: Flexible PTO, Industry Leading Healthcare, 401(k) with company match, Equipment Setup, Family Planning and Fertility Prā€¦

Salesforce

Customer Success Director Chicago
Skills & Focus: Customer Success, Salesforce, AI, CRM, Technical Solutions, Stakeholder Relationships, Project Leadership, Business Goals, Consulting Services, Cross-functional Teams
About the Company: Salesforce is the Customer Company, inspiring the future of business with AI, Data, and CRM.
Experience: Minimum of 8 years in technical customer success, Salesforce CRM, or related fields.
Salary: $185,500 - $268,900
Type: Full-time

Eliseai

Customer Success Manager Chicago
Skills & Focus: Customer Success, SaaS, B2B, Client Relationships, Technical Support, Product Expert, User Adoption, Onboarding, Customer Satisfaction, User Experience
About the Company: EliseAI develops cutting-edge conversational AI technology for industries fundamental to our lives: housing and healthcare.
Experience: 2-3 years of technical B2B client-facing experience with a SaaS product
Salary: $90,000 - $120,000
Type: Full-time
Benefits: Equity in the company, Medical, Dental and Vision premiums covered at 100%, Fully paid parental leave, Commuter benefitā€¦

Braze

Customer Experience (CX) Enablement Manager Chicago
Skills & Focus: Customer Experience, Training Programs, Onboarding, Customer Success, Sales Enablement, Data-Driven, Stakeholder Engagement, Program Management, Content Management, Collaboration
About the Company: Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.ā„¢ Braze allows any marketer to collect and take action on any ā€¦
Experience: 5+ years combined experience in Sales/ GTM Enablement, Customer Success and/ or GTM readiness, Productivity, or Sales Operations
Salary: $128,700 - $151,200/year
Benefits: Braze offers competitive compensation, equity, retirement plans, flexible paid time off, comprehensive medical, dental,ā€¦

Via

Partner Success Principal Chicago
Skills & Focus: customer relationships, revenue growth, strategic guidance, operational issues, service performance, contract renewals, data analysis, relationship building, problem-solving, team player
About the Company: Via builds technology that changes the way the world moves. With a mission to create modern and efficient public transportation systems, Via utilizes AI-powereā€¦
Experience: 6+ years
Salary: 125000-165000
Benefits: Generous benefits package, including free medical plans and 401K matching.

Dataiku

Customer Success Engineer Chicago
Skills & Focus: Customer Success, Onboarding, User Adoption, Technical Knowledge, Data Science, Product Enablement, Cross-functional Collaboration, Technical Support, Workshops, Analytics
About the Company: Dataiku is pioneering the future of AI with a platform that makes data actionable and accessible. Since its beginning in Paris in 2013, Dataiku has grown to ovā€¦
Experience: Minimum of two years of experience in sales engineering, technical or solutions consulting, post-sales technical delivery, or data science roles.
Salary: $120,000 ā€” $160,000 USD
Type: Full-time
Benefits: Comprehensive benefits including stock options, medical, dental, and vision plans, flexible spending accounts, pre-tax ā€¦

Writer

Scaled Customer Success Manager Chicago
Skills & Focus: customer onboarding, adoption, retention, project management, customer success, B2B SaaS, relationship building, AI, gross dollar retention, data analysis
About the Company: Writer is an equal-opportunity employer and is committed to diversity. We don't make hiring or employment decisions based on race, color, religion, creed, gendā€¦
Experience: 3+ years in a CSM role in B2B SaaS
Type: Full-time
Benefits: Generous PTO, medical, dental, vision coverage, paid parental leave, fertility support, health savings account, learninā€¦

Loop

Implementation Manager Chicago
Skills & Focus: Implementation Manager, project management, supply chain, logistics, customer success, technical architect, business process transformation, onboarding process, communication skills, multitask
About the Company: Loop is on a mission to unlock profits trapped in the supply chain and lower costs for consumers. Loopā€™s modern audit and pay platform uses their domain-drivenā€¦
Experience: 3-5 years of customer-facing experience in supply chain/logistics technology integrations or project/account management in the logistics or transportation industry; 3+ years of direct involvement in the Transportation, Logistics, Brokerage and/or Supply Chain Industries.
Type: Hybrid
Benefits: Premium Medical, Dental, and Vision Insurance plans; Commuter & Flex Spending benefits; 401k plan; Unlimited PTO; Generā€¦

Salesforce

Portfolio Lead / Director, Customer Success Management - Public Sector Chicago
Skills & Focus: Customer Success, Portfolio Management, Team Leadership, Strategic Planning, Customer Health, Market Trends, Salesforce, Talent Management, Stakeholder Communication, Resource Allocation
About the Company: Salesforce is a customer relationship management (CRM) service that provides companies with an integrated platform to connect with their customers.
Experience: 8+ years
Salary: $162,600 - $268,900
Type: Full time
Benefits: Health benefits, Financial benefits and perks, Time off and leave policies, Parental benefits, Perks and discounts
Customer Success Product Adoption Director Chicago
Skills & Focus: customer success, product adoption, B2B SaaS, research strategy, data insights, competitive analysis, business value, executive presentation, collaboration, organizational agility
About the Company: Salesforce is a global leader in Customer Relationship Management (CRM) software, making it easier for businesses to connect with customers and drive sustainedā€¦
Experience: 10+ years of experience in management consulting, preferably guiding customers in getting value from B2B SaaS products
Salary: $177,600 - $281,100
Type: Full-time
Benefits: Salesforce offers a range of benefits and strives to create an accessible and inclusive experience for all candidates.

Turnitin

Onboarding Consultant Chicago
Skills & Focus: onboarding, implementation, training, change management, customer success, technical problems, consulting, education, assessment, adoption

Talkdesk

Senior Manager, Customer Success Chicago
Skills & Focus: Customer Success, Leadership, Management, Customer Retention, Growth Metrics, B2B SaaS, Strategic Planning, Data-Driven, Team Development, Customer Relationships
About the Company: Talkdesk is a cloud contact center leader recognized by research organizations such as Gartner and Forrester, with over $498 million in funding and a valuationā€¦
Experience: 5+ years in a customer-facing leadership role, 8+ years in customer success, customer service, or sales roles

Renaissance

Education Consultant Chicago
Skills & Focus: professional development, project schedule, customer success, communication, implementation, training, technical services, customer issues, opportunities, consultant
About the Company: A leading provider of technology-based school improvement and student assessment programs for K-12 schools.

Venteur

Enterprise Account Manager Chicago
Skills & Focus: Account Management, Onboarding, Customer Retention, Healthcare, Benefits Administration, Data Analysis, Stakeholder Communication, Project Management, Customer Success, Regulations Compliance
About the Company: Venteur is dedicated to transforming healthcare in America by empowering individuals to take control of healthcare spending through innovative technology-led sā€¦
Experience: 3+ years managing enterprise customer relationships
Salary: $110,000 - $130,000 per year
Type: Full-time
Benefits: Generous equity compensation, comprehensive benefits package including health, dental, vision coverage, 401(k) retiremeā€¦

Onetrust

Senior Customer Success Manager Chicago
Skills & Focus: Customer Success Manager, customer relationship, revenue retention, customer engagement, business reviews, communication, stakeholder management, SaaS solutions, technology, strategic advisor
About the Company: OneTrustā€™s mission is to enable organizations to use data and AI responsibly. Our platform simplifies the collection of data with consent and preferences, autoā€¦
Experience: 5-6+ years in a client-facing role
Salary: $88,875 - $133,312.50 USD
Type: Full-time
Benefits: Comprehensive healthcare coverage, flexible PTO, equity stock options, annual performance bonus opportunities, retiremeā€¦

Asana

Customer Success Manager, Scaled Chicago
Skills & Focus: Customer Success, Account Management, Customer Journey, Change Management, Design Workshops, Business Reviews, Retention, Customer Insights, Value Realization, Cross-functional Collaboration
About the Company: Asana helps teams orchestrate their work, from small projects to strategic initiatives. Millions of teams around the world rely on Asana to achieve their most ā€¦
Experience: 3+ years demonstrated success in an Account Management or Customer Success role.
Salary: $116,800 - $148,800
Type: Full-time
Benefits: Mental health, wellness & fitness benefits; career coaching & support; inclusive family building benefits; long-term saā€¦

Freshworks

Lead - Customer Engagement Chicago
Skills & Focus: Customer Engagement, Project Management, Implementation, Deployment, Cross-functional, Communication, Risk Management, Stakeholders, Project Plans, Software Services

Asana

Implementation Manager Chicago
Skills & Focus: deployment, onboarding, change management, customer success, adoption, training, project management, stakeholder, feedback, collaboration
Experience: 3+ years experience in customer-facing consulting roles