Last updated: 2025-05-22

32 Business Operations Management jobs in Chicago.

Hiring now: Sr Technical Consultant C @ Servicenow, Data Infrastructure Insig @ Netapp, Systems Support Spec @ Concordia, Sr Cx Ops Spec @ Braze, Engagement Mgr @ Gong, Customer Success Mgr Data @ Salesforce, Sr Implementation Engr @ Rocket Tra, Ops Associate @ Fourkites, Sr Salesforce Dev @ Cision, Scale Relationship Mgr @ Intercom.Explore more at at kaamvaam.com

🔥 Skills

project management (7) Salesforce (6) SaaS (5) CRM (5) Communication (5) training (4) Customer Success (4) Project Management (4) Customer Engagement (4) Agile (4)

📍 Locations

Chicago (28) Addison (2) Carol Stream (1) Schaumburg (1)
🔍 Go to full job search

Servicenow

Senior Technical Consultant, Customer Workflows Addison
Skills & Focus: configuration, customer outcomes, platform, solutions, business processes, workshops, integration, portal, delivery, training

Netapp, Inc.

Data Infrastructure Insights Sales Addison
Skills & Focus: sales, SaaS, cloud, storage, enterprise computing, hybrid cloud, sales process, customer relationships, ROI, product solutions
Experience: 8+ years in software sales, 3+ years SaaS solutions
Salary: 275,400 - 356,400 USD
Benefits: Health Insurance, Life Insurance, Retirement/Pension Plans, PTO, Leave options, Employee stock purchase plan, RSUs

Concordia Group

Systems Support Specialist Carol Stream
Skills & Focus: ERP Administrator, system configuration, user management, data integrations, Microsoft Dynamics, Salesforce, data manipulation, system documentation, system performance, problem-solving
Experience: 2+ years of experience as a ERP Administrator or in a similar role
Salary: $80,000-$90,000 annually
Benefits: 401K – with Company Match, Healthcare: Medical, Dental, Vision, Company Paid Life Insurance, Short- and Long-term disab…

Braze

Senior CX Operations Specialist Chicago
Skills & Focus: Customer Success, B2B SaaS, Data Management, CRM, Collaboration, Operational Efficiency, Communication, Problem Solving, Experience with Salesforce, Google Sheets
About the Company: Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.
Experience: 3+ years of experience in a B2B SaaS sales or operations environment
Salary: $76,300 - $92,400/year
Type: Full-time
Benefits: Comprehensive benefits including equity grants, retirement plans, flexible paid time off, medical, dental, vision insur…

Gong

Engagement Manager Chicago
Skills & Focus: Project Management, Consulting, Customer Engagement, Implementation, Change Management, Agile, SaaS, CRM, Stakeholder Management, Communication
About the Company: Gong transforms revenue organizations by harnessing customer interactions to increase business efficiency, improve decision-making and accelerate revenue growt…
Experience: 6+ years of Project Management experience; 5+ years of professional consulting experience
Salary: $106,000 - $157,000 USD
Benefits: Medical, dental, and vision plans, Wellbeing Fund, Mental Health benefits, 401(k) program, Education stipend, Flexible …

Salesforce

Customer Success Manager, Data Cloud Chicago
Skills & Focus: Customer Success, Data Cloud, CRM, AI, Data Platforms, SaaS, Salesforce, Customer Relationships, Technical Support, Platform Optimization
About the Company: A leading provider of customer relationship management (CRM) software and enterprise cloud computing solutions.
Experience: Minimum of 8 years in technical customer success, SaaS, technology consulting, solutions architecture, or related fields
Salary: $133,400 - $223,700 (varies by location)
Type: Full-time

Rocket Travel By Agoda

Senior Implementation Engineer Chicago
Skills & Focus: API integrations, microservices architecture, system troubleshooting, automation, configuration, project delivery, technical leadership, platform integration, process improvement, partner onboarding
About the Company: Rocket Travel by Agoda (RTA) is a subsidiary of Agoda, focused on delivering innovative travel solutions tailored to partners and customers worldwide. At RTA, …
Experience: 5+ years of experience in a technical role involving system configuration, integration, or implementation, with at least 2 years in a senior or lead capacity.
Salary: $115k to $145k
Type: Full-Time

Braze

Email Deliverability Principal II Chicago
Skills & Focus: deliverability, customer engagement, email metrics, email programs, customer success, collaborative, strategic planning, consulting, best practices, data analysis
About the Company: Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any …
Experience: 8-10 years
Salary: $129,000 - $143,300
Benefits: Comprehensive benefit plans covering medical, dental, vision, life, and disability; Competitive compensation that may i…

Fourkites

Operations Associate Chicago
Skills & Focus: onboarding, CRM, customer experience, carrier management, compliance, supply chain, technical expertise, data monitoring, project management, communication
About the Company: FourKites® is the #1 supply chain visibility platform in the world, extending visibility beyond transportation into yards, warehouses, stores and beyond. Track…
Type: Full-time, Part-time
Benefits: competitive compensation with stock options, outstanding benefits, global recharge days, hybrid work approach, parental…

Cision

Senior Salesforce Developer Chicago
Skills & Focus: Salesforce, developer, solutions, design, integration, APIs, Apex, Lightning, Agile, DevOps
About the Company: Cision helps brands and organizations to identify, connect and engage with customers and stakeholders to drive business results.
Experience: 5+ years relevant IT field and Systems Development experience

Intercom

Scale Relationship Manager Chicago
Skills & Focus: AI-driven customer service, customer growth, retention, upsell, cross-sell, sales pipeline, strategic territory plans, SaaS products, customer feedback, customer relationships
About the Company: Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.
Experience: 2+ years selling SaaS products, ideally 1+ years in closing role
Salary: $101,000-$118,000
Type: Full-time
Benefits: Competitive salary and meaningful equity, comprehensive medical, dental, and vision coverage, regular compensation revi…

Salesforce

Consumption Lead, Data Cloud & Agentforce Chicago
Skills & Focus: Data Cloud, Agentforce, CRM, AI, Customer Success, Data Architecture, Technical Expertise, Customer Engagement, Stakeholder Management, Consumption Plans
About the Company: Salesforce is a leading customer relationship management platform that provides tools for businesses to connect with customers, streamline processes, and impro…
Experience: 7+ years in customer-facing solutioning for Data, Analytics, AI, and CRM.
Salary: $143,850 - $261,170
Type: Full-time
Benefits: World-class enablement and on-demand training, mentoring programs, clear path to promotion, volunteer opportunities.

Culture Amp

Salesforce Solution Analyst Chicago
Skills & Focus: Salesforce, Sales Cloud, Apex, Visualforce, Lightning Web Components, Integration, Automation, Performance, Security, Solution Design
About the Company: Culture Amp is the world’s leading employee experience platform, revolutionizing how employees create a better world of work. They empower companies to transfo…
Experience: 5+ years of hands-on experience in Salesforce technical analysis and solution design
Salary: $118,000 - $130,000 USD
Benefits: Comprehensive benefits including share options, mental wellbeing support, travel allowances, parental leave, social imp…

Jet Support Services, Inc. (Jssi)

Salesforce Engineer Chicago
Skills & Focus: Salesforce, administration, development, integration, data migration, business applications, maintenance, advisory services, software, aviation
About the Company: For more than 35 years, Jet Support Services, Inc. (JSSI) has been the leading independent provider of maintenance support, advisory services, software, and fi…
Experience: Extensive experience in Salesforce administration, development, integration, and data migration

Choco

Associate Integrations Engineer Chicago
Skills & Focus: Integrations, ERP systems, B2B SaaS, REST APIs, webhooks, data models, integration performance, troubleshooting, fast-paced environment, operational landscape
About the Company: Choco is on a mission to enable the global food system to become sustainable by optimizing the way food is sold, ordered, distributed, and financed. Our AI-foc…
Experience: 1–2 years of experience in software development or system integration
Salary: $60K – $75K
Type: Full-time

Salesforce

Demo Strategist Chicago
Skills & Focus: Demo Strategy, AI, Customer Engagement, Automation, Sales Cycle, Personalization, Cross-Functional Collaboration, Technical Feasibility, Performance Optimization, Data-Driven Decision Making
About the Company: Salesforce is a leading customer relationship management (CRM) platform providing software solutions to help businesses manage their customer interactions and …
Experience: 8+ years of experience in solution engineering, technical pre-sales, or related fields.
Salary: $172,000 - $276,100 (New York), $157,600 - $253,000 (Illinois)
Type: Full-time
Benefits: Salesforce offers a comprehensive benefits package including employee resource groups, inclusive benefits, and a commit…

Culture Amp

Sales Operations Manager Chicago
Skills & Focus: Sales Operations, Revenue Operations, Business Operations, Data Analysis, CRM platforms, SaaS, Cross-functional, Performance Management, Engagement, Process Improvement
About the Company: Culture Amp is the world’s leading employee experience platform, revolutionizing how 25 million employees across more than 6,500 companies create a better worl…
Experience: 3+ years in Sales Operations, Revenue Operations or Business Operations roles
Salary: $120,000 - $130,000 USD
Type: Full-time
Benefits: Flexible working hours, parental leave, employee share options, mental wellbeing support, team building budgets, and mo…

Armstrong World Industries

Project Coordinator Chicago
Skills & Focus: Project Tracking, Project Management, Sales Support, Customer Service, Collaboration, Problem Resolution, Communication, Training, Process Improvement, Architecture + Design
About the Company: Armstrong World Industries (AWI) is a leader in the design and manufacture of innovative commercial and residential ceiling, wall and suspension system solutio…
Experience: 2+ years of work experience in sales, customer service, and/or sales process improvement or relevant role required.
Salary: $68,000 to $74,000
Type: Full-Time
Benefits: A benefits package including: medical, dental, prescription drug, life insurance, 401k match, long-term disability cove…

Braze

Email Deliverability Consultant Chicago
Skills & Focus: email deliverability, customer management, deliverability support, best practices, customer success, troubleshooting, strategy, performance quality, strategic projects, reporting
About the Company: Braze is the leading customer engagement platform that empowers brands to Be Absolutely Engaging.™ Braze allows any marketer to collect and take action on any …
Experience: 2-3 years
Salary: $87,700 - $107,100/year
Type: Full-time
Benefits: Comprehensive benefits including equity, retirement and employee stock purchase plans, flexible paid time off, and prof…

Miq Digital

Sales Strategist Chicago
Skills & Focus: programmatic advertising, media planning, project management, stakeholders, communication, advertising industry, digital programmatic ecosystem, Microsoft Office Suite, internal processes, innovation
Experience: Minimum 2 years of advertising technology and/or media planning experience
Salary: $70,000-$85,000
Benefits: Hybrid work environment, competitive healthcare benefits, generous annual PTO, paid parental leave, bonus and performan…

Salesforce

Director, Consumption Data Cloud & Agentforce Chicago
Skills & Focus: customer success, Data Cloud, account growth, use cases, stakeholder management, technical POCs, deployment, expansion, customer engagement, strategic planning
About the Company: A global leader in customer relationship management (CRM) solutions, providing cloud-based software and services.
Experience: Experience managing people and leading enterprise customer engagements; technical and business strategy acumen
Salary: $210,070 - $280,980 (varies by location)
Type: Full-time

Dominion Enterprises

DMS Client Success & Implementation Consultant - Accounting DMS Experience Pref… Chicago
Skills & Focus: Client Success, Implementation, DMS, Automotive, Training, Customer Service, Project Management, Software, Consulting, Travel
About the Company: Dominion Enterprises (DE) is a privately held data services and software services conglomerate offering client solutions through stand-alone businesses serving…
Experience: Experience in a client-facing role within the automotive or software industry, preferably in dealership operations or DMS support.
Salary: $70,000 - $80,000
Type: Full-time
Benefits: Medical, dental, vision, flexible spending account; 401k matching up to 4% fully vested on day one; paid vacation, comp…

Abridge

Implementation Manager, Strategic Accounts Chicago
Skills & Focus: healthcare technology, implementation, project management, AI-powered platform, clinical documentation, customer implementations, communication, process improvement, stakeholder management, B2B
About the Company: Abridge was founded in 2018 with the mission of powering deeper understanding in healthcare. Our AI-powered platform was purpose-built for medical conversation…
Experience: 3+ years in project management, with a focus on software deployment and implementation at B2B companies.
Salary: $110K – $135K
Type: Full-time
Benefits: Generous Time Off, Comprehensive Health Plans, Paid Parental Leave, 401k and Matching, Learning and Development Budget,…

Regard

Provider Success Manager Chicago
Skills & Focus: Provider Success Manager, healthcare, education strategy, client, training, user feedback, User Acceptance Testing, project management, relationship building, team collaboration
About the Company: Regard is the world’s first comprehensive, automated diagnosis tool. Regard streamlines clinical and revenue cycle efforts to dramatically improve hospital fin…
Experience: 4+ years of experience in healthcare, software application end user education, or related field
Salary: $100,000 - $130,000
Type: Full-time
Benefits: Eligible for equity, 99% employer paid health benefits (Medical, Dental, and Vision), One Medical subscription, 18 PTO …

Tasty Live, Inc.

Salesforce Platform Manager Chicago
Skills & Focus: Salesforce Administration, Service Cloud, Data Cloud, Marketing Cloud, workflows, process builders, security settings, project management, business strategy, platform optimization
Experience: 4+ years of Salesforce administration experience
Benefits: Performance Bonuses, Stock Purchase Options, Medical/Vision/Dental Benefits, 401k Plan, Continued Education Support, Pa…

Opentable

Salesforce Administrator (Hybrid, Chicago) Chicago
Skills & Focus: Salesforce, Administration, Lightning, Automation, Integrations, Reports, Dashboards, Data Loader, Agile, Business Processes
About the Company: Part of Booking Holdings, Inc., OpenTable is a leader in the hospitality industry, serving millions of diners and thousands of restaurants worldwide with a foc…
Experience: 3-5 years of Salesforce Admin experience, preferably in Lightning
Salary: 85,000-95,000 USD
Type: Full-time
Benefits: Generous paid vacation, company-matched retirement plans, company-wide week off, flexible work policy, health/dental/vi…

Intercom

Partner Services Manager Chicago
Skills & Focus: Partner Enablement, Technical Implementation, Customer Success, Training, Communication, Technical Support, Collaboration, SaaS, AI, API Integrations
About the Company: Intercom is the AI Customer Service company on a mission to help businesses provide incredible customer experiences.
Experience: 5+ years of professional experience, with 3+ years in Partner Enablement, Professional Services, or a Technical Implementation/Support role
Salary: Competitive salary
Type: Full-time
Benefits: Comprehensive medical, dental, and vision coverage, open vacation policy, 401k plan & match, paid parental leave, fun e…

Contact Government Services, Llc

ServiceNow Developer Chicago
Skills & Focus: ServiceNow, Angular.JS, JavaScript, SQL, HR Service Requests, Agile, report creation, customized forms, workflows, certification
About the Company: CGS is seeking a ServiceNow Developer to join our team supporting a wide-ranging technical support initiative for a large Federal agency. CGS brings motivated,…
Experience: 3-7 years related experience
Salary: $112,597.33 - $144,768 a year
Type: Full-time
Benefits: Health, Dental, and Vision; Life Insurance; 401k; Flexible Spending Account (Health, Dependent Care, and Commuter); Pai…

Freshworks

Lead - Customer Engagement Chicago
Skills & Focus: Customer Engagement, Project Management, Implementation, Deployment, Cross-functional, Communication, Risk Management, Stakeholders, Project Plans, Software Services

Aecom2

EAM Support Supervisor Chicago
Skills & Focus: EAM support, system reliability, workflows, continuous improvement, Quality Control, UI set-up, training, system enhancements, data integrity, process improvements

Asana

Implementation Manager Chicago
Skills & Focus: deployment, onboarding, change management, customer success, adoption, training, project management, stakeholder, feedback, collaboration
Experience: 3+ years experience in customer-facing consulting roles

Paylocity

Implementation Consultant II Schaumburg
Skills & Focus: client experience, data migration, system configuration, software implementation, collaboration, troubleshooting, customer service, project management, data analysis, communication
About the Company: Paylocity is a software company providing HR and payroll solutions, dedicated to delivering innovative technology and support for businesses.
Experience: 2+ years of Customer Service and HCM implementation or service experience
Salary: Starting at $28.00/hour
Type: Full-time