Last updated: 2025-05-22

15 Customer Service And Support jobs in Bristol.

Hiring now: Client Relationship Mgr @ Sbs, Complaints Officer @ Capital On, Collections Agent @ Monzo, Retention Asst @ Future Plc, Collections Advisor Arrea @ Tandem, Customer Service Advisor @ Gocompare, Customer Support Role @ Future, Complaint Handler Fos Com @ Monzo Bank, Vulnerability Access Bere @ Starling B, Customer Service Exec @ Tandem Ban.Explore more at at kaamvaam.com

🔥 Skills

customer service (7) communication skills (4) Customer Service (4) customer satisfaction (3) problem solving (3) communication (3) support (3) complaint handling (2) attention to detail (2) problem-solving (2)

📍 Locations

Cardiff (13) Yate (1) Burnham-on-Sea (1)
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Sbs

Client Relationship Manager Yate
Skills & Focus: client relationships, operational support, customer service, service level agreement, client goals, strategic success, backlog management, client account reviews, documentation, travel
Salary: Competitive salary
Type: Full-time

Capital On Tap

Complaints Officer Cardiff
Skills & Focus: complaints management, customer service, FCA guidelines, complaint handling, customer satisfaction, communication skills, financial services, attention to detail, problem-solving, regulatory compliance
About the Company: Capital on Tap was founded with the mission to help small business owners and make their lives easier. Today, we provide an all-in-one business credit card & s…
Experience: 2 years of experience is essential for this role.
Type: Hybrid
Benefits: Private Healthcare, Worldwide travel insurance, Anniversary Rewards, Salary Sacrifice Pension Scheme, 28 days holiday, …

Monzo

Collections Agent Cardiff
Skills & Focus: Collections, Debt Recovery, Customer Support, Communication Skills, Regulatory Obligations, Decisioning Process, Compassion, In-app Chat, Credit File, Problem Solving
About the Company: Monzo is on a mission to make money work for everyone, waving goodbye to complicated traditional banking. With a history of creating magical moments for custom…
Experience: Prior experience in Collections or Debt Recovery
Salary: £24,750 to £27,250 + stock options
Type: Full-time
Benefits: Learning budget of £1,000 a year for books, training courses, and conferences; remote working; variety in shift pattern…

Future Plc

Retention Assistant Cardiff
Skills & Focus: Customer retention, Subscription management, Objection handling, Problem solving, Negotiation, Customer service, KPI achievement, Workload prioritization, Team collaboration, Customer support
About the Company: Future PLC is a global leader in specialist media, with over 3,000 employees across 200+ media brands, providing trusted, expert content through websites, maga…
Experience: Customer service and retention experience preferred
Salary: £25,000 - £26,500
Type: Full-time
Benefits: Hybrid work, uncapped leave, profit sharing bonus, employee share purchase plan, wellbeing support

Capital On Tap

Customer Support Officer - Midnights Team Cardiff
Skills & Focus: customer service, problem solving, communication skills, CRM, customer satisfaction, objection handling, process improvements, customer inquiries, teamwork, vulnerable customers
About the Company: Capital on Tap is a business credit card and spend management platform aimed at helping small business owners save time and money.
Experience: A minimum of 2 years customer service experience
Salary: £25,000 + £2,000 increase for later shifts, + monthly bonuses
Type: Full-time
Benefits: Private Healthcare including dental and optician services, Worldwide travel insurance, Anniversary Rewards, Salary Sacr…

Tandem

Collections Advisor / Arrears Executive Cardiff
Skills & Focus: Financial services, Customer service, Arrears management, Regulatory compliance, Customer complaints, Vulnerable customers, Forbearance options, Mortgage products, Communication, Operational standards
About the Company: Tandem is the UK's greener digital bank on a bold quest to revolutionise the way we save, borrow spend, and share – all while nurturing our planet, our people …
Salary: up to £29,000 and up to 20% bonus and benefits
Benefits: 25 days annual leave plus 8 days Bank Holiday, 1 celebration day off for your birthday or additional religious calendar…

Go.Compare

Customer Service Advisor Cardiff
Skills & Focus: customer service, contact centre, communication, digital channels, email, live chat, social media, attention to detail, comparison website, insurance deals
About the Company: Go.Compare is a price comparison site passionate about finding our customers savvy insurance deals. We are part of Future PLC and embody all Future values, foc…
Experience: Experience in supporting customers within a contact centre environment or face to face, effective communication via telephone and digital channels, general IT skills such as Word, Excel, Google Suite, excellent attention to detail.
Salary: up to £25,000 per annum
Type: Hybrid
Benefits: Uncapped leave, profit-sharing bonus, referral rewards, wellbeing support, share purchase opportunity, plus more great …

Future

Customer Support Role Cardiff
Skills & Focus: customer support, complaints, quality assurance, sales, retention, communication skills, negotiation skills, IT skills, customer feedback, complaint handling
About the Company: Future is a global multi-platform media company that connects people to their passions through high-quality content and innovative technology. They operate awa…
Experience: Experience communicating with customers effectively via telephone and digital channels, quality assurance experience, complaint handling, retention and negotiation skills.
Salary: £25,000 and varies per role
Type: Hybrid
Benefits: Uncapped leave, profit-sharing bonus, referral rewards, wellbeing support, employee share purchase opportunity, and add…

Capital On Tap

Customer Support Officer - Night Team Cardiff
Skills & Focus: customer service, problem solving, communication skills, CRM, customer satisfaction, objection handling, process improvements, support, night shifts, fast paced environment
About the Company: Capital on Tap was founded with the mission to help small business owners and make their lives easier. Today, we provide an all-in-one business credit card & s…
Experience: A minimum of 2 years customer service experience
Salary: £25,000 + £3,000 uplift for working nights + monthly bonuses
Type: Full-time
Benefits: Private Healthcare including dental and optician services, Worldwide travel insurance, Anniversary Rewards, Salary Sacr…
Customer Support Officer - Weekends Team Cardiff
Skills & Focus: customer service, problem-solving, empathy, communication, account management, teamwork, support, innovation, customer experience, business management
About the Company: Capital on Tap was founded with the mission to help small business owners and make their lives easier. Today, we provide an all-in-one business credit card & s…
Experience: Customer service experience
Salary: £25,000 + monthly bonuses
Type: Full-time
Benefits: Private Healthcare including dental and optician services, Worldwide travel insurance, Anniversary Rewards, Salary Sacr…

Monzo Bank

Complaint Handler (FOS Complaints Expert) Cardiff
Skills & Focus: Complaint Handling, Financial Ombudsman Service, FOS, Customer Service, Investigation, Regulation, Empathy, Case Files, Mediation, End-to-End Ownership
About the Company: A digital bank offering personal and business banking solutions in the UK, with a focus on customer-centric financial services.
Experience: Experienced FOS complaint handler
Salary: £28,050 - £32,000
Type: Full-time
Benefits: Benefits include a remote work setup, learning budget, MacBook support, and more.

Starling Bank

Vulnerability, Access & Bereavement Specialist Cardiff
Skills & Focus: customer service, additional needs, empathy, record keeping, process improvement, communication, problem solving, support, relationship building, administrative skills
About the Company: Starling is a fully licensed UK bank with the culture and spirit of a fast-moving, disruptive tech company. We provide technology-driven solutions to help peop…
Type: Full-time
Benefits: 25 days holiday, birthday leave, increased annual leave with service, paid volunteering, enhanced pension scheme, life …

Tandem Bank

Customer Service Executive Cardiff
Skills & Focus: Customer Service, Operations, FCA regulations, Compliance, Arrears management, Vulnerability support, Regulatory documentation, Financial difficulty, Customer outcomes, Training
About the Company: Tandem is the UK's greener digital bank on a bold quest to revolutionise the way we save, borrow spend, and share – all while nurturing our planet, our people …
Experience: Experience in financial services preferred, especially in customer service and arrears management.
Salary: £25,000 per annum and up to 20% bonus
Type: Full-time
Benefits: 25 days annual leave plus 8 days bank holiday, healthcare cash plan, employee pension contribution matching, and more.

Future Plc

Retention Assistant Cardiff
Skills & Focus: Customer Service, Retention, Sales, Negotiation, Communication, Problem Solving, Workload Management, Collaboration, Customer Satisfaction, KPI
About the Company: Future PLC is a global leader in specialist media, operating over 200 media brands with a workforce of over 3,000 employees. They create trusted, expert conten…
Experience: Customer-focused with questioning and listening skills, sales and customer service experience advantageous.
Salary: £25,000 - £26,500
Type: Full-time
Benefits: Uncapped leave, profit sharing bonuses, employee referral rewards, wellbeing support, share purchase plan, hybrid work …

Domino's

Customer Service Rep Burnham-on-Sea
Skills & Focus: Customer Service, Delivery, Management, Opportunity, Teamwork, Growth, Diversity, Skills, Franchise, Support
About the Company: Domino's is a pizza delivery and carryout chain known for its customization options and pizza delivery service.
Type: Part-time