Last updated: 2025-05-22

19 Shift Leader jobs in Boston.

Hiring now: Leader In Training @ Rise Dispe, Shift Lead @ Pavement C, Front Of House Lead @ Clover Foo, Shift Leader @ Insomnia C, Shift Leader @ Blank Stre, Fresh Pack Shift Lead Par @ Parallel, Shift Leader @ Dunkin, Store Shift Mgr @ Dominos Pi, Shift Leader @ Couto Mana.Explore more at at kaamvaam.com

🔥 Skills

customer service (13) training (8) supervision (6) leadership (5) communication skills (5) cash handling (4) management (4) team leadership (3) compliance (3) team management (3)

📍 Locations

Boston (7) Newton (2) Tewksbury (2) Revere (1) Brookline (1) Burlington (1) Dracut (1) Lynn (1) Malden (1) Randolph (1)
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Rise Dispensary

Leader in Training Revere
Skills & Focus: operations, customer journey, inventory levels, cash handling, team leadership, compliance, supervision, customer experience, training, managerial skills

Pavement Coffeehouse

Shift Lead Boston
Skills & Focus: shift lead, barista, customer service, food safety, sanitation standards, team management, cash handling, positive attitude, community engagement, flexible schedule
Salary: $16.65 per hour (Tips between $4-$9 per hour, Total Compensation including tips: $19-$25.65 per hour)
Type: Full-time/Part-time
Benefits: Health and dental insurance, Paid Time Off, Free drinks at any of our cafes, A free staff meal policy for when you are …

Clover Food Lab

Front of House Lead Boston
Skills & Focus: customer service, fast-paced environment, team-player, food, order-taking, electronic systems, sales, feedback, community, cleaning
About the Company: Clover Food Lab is dedicated to providing a fun, food-focused, customer service driven atmosphere. They emphasize community, feedback, and the Clover brand's m…
Experience: 1+ years experience in a customer-facing role
Salary: $15/hour starting pay, with an increase to $16/hr in 6 months
Type: Full-time/Part-time
Benefits: Full health, vision and dental benefits available to full-time benefit-eligible staff; Generous discounts on Clover mea…

Insomnia Cookies

Shift Leader Boston
Skills & Focus: customer service, baking, leadership, point of sales, communication skills, time management, task prioritization, cleanliness, team accountability, food handling practices
About the Company: A rapidly growing and reputable cookie bakery chain known for its fun, exciting team environment and focus on customer service.
Experience: At least 1 year of working experience in a customer service focused role
Salary: Not disclosed
Type: Part-time
Benefits: Flexible part-time work schedules, Pay-on-Demand, Paid vacation and sick time off, Interactive training & mentorship, P…
Shift Leader Boston
Skills & Focus: customer service, baking, leadership, point of sales, communication skills, time management, task prioritization, cleanliness, team accountability, food handling practices
About the Company: A rapidly growing and reputable cookie bakery chain known for its fun, exciting team environment and focus on customer service.
Experience: At least 1 year of working experience in a customer service focused role
Salary: Not disclosed
Type: Part-time
Benefits: Flexible part-time work schedules, Pay-on-Demand, Paid vacation and sick time off, Interactive training & mentorship, P…
Shift Leader Boston
Skills & Focus: customer service, Point of Sale systems, communication skills, time management, people skills, lead-by-example, motivate others, safe food handling, team leadership, baking operations
About the Company: A rapidly growing and reputable company in the bakery industry known for its fun and exciting team environment.
Experience: At least 1 year of working experience in a customer service focused role
Type: Part-time
Benefits: Flexible part-time work schedules, Pay-on-Demand, Paid vacation and sick time off, Interactive training & mentorship, P…

Blank Street

Shift Leader Boston
Skills & Focus: customer service, team player, coffee, leadership, operational excellence, coaching, performance, hospitality, mentoring, quality standards
About the Company: At Blank Street, we believe that rituals matter, and that great rituals make your life better. With coffee shops across the US and UK, we are working to transf…
Experience: 2+ years’ experience in a customer service leadership position
Salary: $19.50/hour + tips
Type: Full-time
Benefits: Medical, dental, and vision; Barista accreditation/training program; Paid sick time; Paid training time

Parallel

Fresh Pack Shift Lead (Part-Time) Brookline
Skills & Focus: leadership, quality assurance, inventory management, packaging, team coordination, sanitation, compliance, data processing, customer service, multitasking
About the Company: Parallel is one of the largest multi-state cannabis companies in the world, owning and operating in five markets; Florida (Surterra Wellness), Massachusetts (N…
Type: Part-Time
Benefits: Employee discount, Full medical/vision/dental, 401k with possibility of a company match, access to company-sponsored we…

Dunkin'

Shift Leader Burlington
Skills & Focus: leadership, customer service, restaurant operations, team member, management, multi-tasking, guest satisfaction, training, decision-making, problem-solving
About the Company: Dunkin’ is a leading coffee and baked goods chain that has been serving customers for over 60 years, known for its fast service and variety of offerings.
Experience: Previous experience in a similar role; Restaurant, hospitality and/or QSR experience (preferred)
Salary: Competitive hourly pay, plus tips
Type: Hourly / Full & Part Time
Benefits: Employee Discount, Employee Referral Bonus, Health, Dental, Vision Benefits, Supplemental Benefits, 401K / Matching, SN…

Rise Dispensary

Leader in Training Dracut
Skills & Focus: operations, inventory management, consumer experience, team leadership, customer journey, cash handling, compliance, supervision, training, delivery

Domino's Pizza

Store Shift Manager Lynn
Skills & Focus: cost controls, inventory control, cash control, customer relations, staffing, food management, schedule, standards, customer service, profitability
About the Company: Domino's Pizza is the industry leader in pizza delivery with thousands of stores worldwide.

Dunkin'

Shift Leader Malden
Skills & Focus: coaching, guest service, operational goals, food safety, inventory management, training, employee attendance, delegation, problem solving, communication
About the Company: Dunkin' is a popular coffee and baked goods chain known for its fast service and wide range of beverages and food items.
Experience: Previous leadership experience in retail, restaurant or hospitality preferred.

Couto Management

Shift Leader Newton
Skills & Focus: Shift Leader, Quick Service Retail, Training, Supervision, Customer Service, Food Preparation, Health Department Compliance, Communication Skills, Interpersonal Skills, Management
About the Company: Couto Management operates Dunkin’ shops in Eastern Massachusetts.
Experience: 6+ months working in quick service retail, preferably in a supervisory role.
Salary: Competitive Salary
Type: Full-time
Benefits: Health, Dental and Vision Insurance, Voluntary Benefits (AFLAC), Paid Time Off, Professional Development, Fun Team Outi…
Shift Leader Newton
Skills & Focus: management, customer service, supervision, training, communication skills, interpersonal skills, food preparation, safety assessments, teamwork, flexibility
About the Company: Operating Dunkin’ shops in Eastern Massachusetts from the North Shore all the way down to Cape Cod.
Experience: 6+ months working in quick service retail, preferably in a supervisory role.
Salary: Competitive Salary
Type: Full-time
Benefits: Health, Dental and Vision Insurance, Voluntary Benefits (AFLAC), Paid Time Off, Professional Development, Fun Team Outi…
Shift Leader Randolph
Skills & Focus: supervisory role, customer service, training, management, food preparation, communication skills, interpersonal skills, Health Department, physical endurance, employee discounts
About the Company: Couto Management operates Dunkin’ shops in Eastern Massachusetts from the North Shore all the way down to Cape Cod.
Experience: 6+ months working in quick service retail, preferably in a supervisory role.
Type: Full-time
Benefits: Competitive Salary, Health, Dental and Vision Insurance, Voluntary Benefits (AFLAC), Paid Time Off, Professional Develo…

Dunkin'

Shift Leader Tewksbury
Skills & Focus: Shift Leader, restaurant operations, customer service, team management, guest satisfaction, multi-tasking, punctual, decision-making, training, supervision
About the Company: Dunkin' is a leading coffee and baked goods chain known for its quality products and dedication to customer service.
Experience: Previous experience in a similar role; Restaurant, hospitality and/or QSR experience (preferred)
Salary: Competitive hourly pay, plus tips
Type: Hourly / Full & Part Time
Benefits: Employee Discount, Employee Referral Bonus, Health, Dental, Vision Benefits, Supplemental Benefits, 401K / Matching, SN…
Shift Leader Tewksbury
Skills & Focus: Shift Leader, restaurant operations, guest satisfaction, team management, cash handling, food production, supervision, communication, problem-solving, multi-tasking
About the Company: Dunkin’ is a well-known coffee and doughnut chain that offers a variety of beverages and baked goods.
Experience: Previous experience in a similar role; Restaurant, hospitality and/or QSR experience (preferred)
Salary: Competitive hourly pay, plus tips
Type: Full & Part Time
Benefits: Employee Discount, Employee Referral Bonus, Health, Dental, Vision Benefits, Supplemental Benefits, 401K / Matching, SN…

Couto Management

Shift Leader Weymouth
Skills & Focus: customer service, training, management, supervision, food preparation, reporting, safety, communication, interpersonal skills, promotions
About the Company: Operating Dunkin’ shops in Eastern Mass from the North Shore all the way down to Cape Cod.
Experience: 6+ months working in quick service retail, preferably in a supervisory role
Salary: Competitive Salary
Type: Full Time
Benefits: Health, Dental and Vision Insurance, Voluntary Benefits (AFLAC), Paid Time Off (vacation and sick), Professional Develo…