Last updated: 2025-05-22

35 It Management And Services jobs in Boston.

Hiring now: Dir Of Network Ops @ Excel Acad, Services Engagement Mgr @ Veeva Syst, Sr Systems Engr @ Whoop, Principal Service Managem @ Citizens, Vp Managed Service Ops @ Hachette B, Sr It Systems Engr @ Klaviyo, Dir Of Information Techno @ Cargurus, It Analyst @ Gecko Robo, It Dir @ Cd Projekt, Associate Dir It Ops @ Seaport Th.Explore more at at kaamvaam.com

šŸ”„ Skills

project management (7) collaboration (5) compliance (4) automation (4) cloud services (4) cross-functional (4) cybersecurity (4) stakeholder management (4) Collaboration (4) technology (3)

šŸ“ Locations

Boston (22) Cambridge (3) Quincy (3) Medford (2) Waltham (2) Revere (1) Newton (1) Wilmington (1)
šŸ” Go to full job search

Excel Academy Charter Schools

Director of Network Operations Revere
Skills & Focus: operations, compliance, transportation, technology, education, management, leadership, auditing, performance, project management
About the Company: Excel Academy is a network of 5 schools in Massachusetts and Rhode Island that prepares students in grades 5-12 to succeed in high school and college and engagā€¦
Experience: A minimum of three years of experience as a Director, Dean or Manager of Operations at the school or network level in an urban public school or charter school setting required.
Salary: $95k - $112k
Type: Full-time

Veeva Systems

Services Engagement Manager Boston
Skills & Focus: Quality Cloud, Software Implementation, Life Sciences, Sales Cycle, Project Delivery, Customer Success, Proposals, Statements of Work, Implementation Partner, Strategic Alignment
About the Company: Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of theā€¦
Experience: Expertise in Life Sciences Quality Sales and Software Implementation
Type: Full-time
Benefits: Work Anywhere policy, flexibility to work from home or in the office

Whoop

Senior Systems Engineer Boston
Skills & Focus: IT systems, processes, infrastructure, identity & access management, automation, self-service, endpoint engineering, corporate security, compliance readiness, technical problems
About the Company: WHOOP empowers members to perform at a higher level through a deeper understanding of their bodies and daily lives.

Citizens

Principal Service Management Specialist Boston
Skills & Focus: Service Management, ITIL, Agile, Incident Management, Problem Management, Change Management, ServiceNow, Technical Support, Quality Assurance, Team Leadership
About the Company: Citizens is a financial institution committed to fostering an inclusive culture, providing equal employment opportunities, and supporting community initiatives.
Experience: Intermediate to advanced ServiceNow experience, incident and problem management experience.
Salary: $117,628 - $176,442
Type: Full-time
Benefits: Competitive pay, comprehensive medical, dental and vision coverage, retirement benefits, maternity/paternity leave, fleā€¦

Hachette Book Group

VP, Managed Service Operations Boston
Skills & Focus: managed service, service operations, cloud services, application performance, service management, SLA, KPI, ITIL, cross-functional, continuous improvement
About the Company: As a leading book publisher, we believe that including and representing diverse voices in all aspects of our business is fundamental to what we do.
Experience: 15 years of experience or an MS degree with 12 years of experience, with majority in service operations.
Salary: $170,000
Type: Full-time
Benefits: medical, dental, vision, basic and supplemental life, short-term and long-term disability, accidental death and dismembā€¦

Klaviyo

Senior IT Systems Engineer Boston
Skills & Focus: systems administration, automation, intake frameworks, project management, collaboration, workflow improvement, enterprise SaaS systems, technical escalations, IdP configuration, scripting
About the Company: Klaviyo empowers creators to own their destiny by making first-party data accessible and actionable. They focus on developing technology to nurture personalizeā€¦
Experience: 3+ years of experience leading systems administrator teams or equivalent
Salary: $116,000 - $174,000 USD
Type: Full-time
Benefits: Participation in the companyā€™s annual cash bonus plan, variable compensation, equity, sign-on payments, and a comprehenā€¦

Excel Academy Charter Schools

Director of Network Operations Boston
Skills & Focus: operations, compliance, transportation, technology, education, management, leadership, auditing, performance, project management
About the Company: Excel Academy is a network of 5 schools in Massachusetts and Rhode Island that prepares students in grades 5-12 to succeed in high school and college and engagā€¦
Experience: A minimum of three years of experience as a Director, Dean or Manager of Operations at the school or network level in an urban public school or charter school setting required.
Salary: $95k - $112k
Type: Full-time

Cargurus

Director of Information Technology (IT) Boston
Skills & Focus: IT leadership, technology strategy, team management, cybersecurity, project management, digital transformation, vendor management, IT infrastructure, solution engineering, automation
About the Company: A leading automotive marketplace focused on trust, transparency, and innovation in car shopping.
Experience: 10 years of experience in IT leadership roles within a technology-driven environment
Benefits: Best-in-class benefits, equity, career development programs, corporate giving, employee resource groups, hybrid work moā€¦

Gecko Robotics

IT Analyst Boston
Skills & Focus: IT Analyst, software infrastructure, hardware infrastructure, corporate devices, security controls, configuration management, network infrastructure, stakeholder management, scripting languages, collaboration
About the Company: Gecko Robotics is helping the worldā€™s most important organizations ensure the availability, reliability, and sustainability of critical infrastructure. Gecko'sā€¦
Experience: 1-3 years of experience provisioning and troubleshooting IT hardware, 1-3 years of experience administering a rapidly scaling network infrastructure.
Type: Full time
Benefits: Competitive compensation packages, company equity, 401(k) matching, gender-neutral parental leave, full medical, dentalā€¦

Hachette Book Group

VP, Managed Service Operations Boston
Skills & Focus: Managed Service Organization, operational efficiencies, SaaS packages, cross-functional collaboration, KPI tracking, cloud services, ITIL frameworks, incident management, service desk model, continuous improvement
About the Company: Hachette Book Group is a leading book publisher dedicated to including and representing diverse voices in all aspects of our business.
Experience: 15 years of experience or an MS degree with 12 years of experience, with majority in service operations.
Salary: $170,000
Benefits: Medical, dental, vision, life insurance, short-term and long-term disability, accidental death and dismemberment, critiā€¦
VP, Managed Service Operations Boston
Skills & Focus: Managed Service Organization, Cloud services, Service management processes, SaaS integration, Cross-functional collaboration, KPIs, Service desk model, Continuous improvement, Agile methodologies, ITIL framework
About the Company: Hachette Book Group is a leading book publisher committed to including and representing diverse voices in all aspects of their business.
Experience: 15 years of experience or an MS degree with 12 years of experience, with majority in service operations.
Salary: $170,000
Type: Full-time
Benefits: Medical, dental, vision, basic and supplemental life, short-term and long-term disability, accidental death and dismembā€¦

Cd Projekt Red

IT Director Boston
Skills & Focus: IT strategies, IT operations, game development, high-performing teams, technology infrastructure, cross-department collaboration, data analytics, budget management, risk management, innovation
About the Company: CD PROJEKT RED is a video game developer known for creating high-quality games with a focus on innovative technology.
Type: Full-time

Citizens

Principal Service Mgmt Specialist (Hybrid) Boston
Skills & Focus: Service Management, Hybrid, Technology, Multiple Locations, Financial Institution, Diversity, Inclusion, Community, Customer Experience, Mergers & Acquisitions
About the Company: Citizens is a financial institution committed to building a diverse, inclusive, and high-performing culture. They support community initiatives and focus on suā€¦
Type: Full-time
Benefits: Various benefits focused on wellness, community involvement, and growth opportunities.

Seaport Therapeutics

Associate Director, IT Operations Boston
Skills & Focus: IT Operations, MSP management, biotech, cloud services, cybersecurity, vendor management, IT infrastructure, security standards, IT policies, process improvement
About the Company: Seaport Therapeutics is a clinical-stage biopharmaceutical company advancing the development of novel neuropsychiatric medicines with proprietary Glyph TM techā€¦
Experience: 7+ years of progressive IT experience, with at least 2 years managing or directly overseeing MSP relationships

Meta

Network Operations Lead Boston
Skills & Focus: network operations, infrastructure, engineering, strategic level, cross-functional, project management, transformational initiatives, TCP/IP, digital transformation, content distribution
About the Company: Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apā€¦
Experience: 15+ years of work experience operating, deploying, and designing large-scale network and content distribution infrastructure.
Salary: $191,000/year to $271,000/year + bonus + equity + benefits
Type: Full-time
Benefits: In addition to base compensation, Meta offers benefits.

Quera Computing, Inc.

Sr. Director/VP of Information Technology Boston
Skills & Focus: remote, networks, cloud infrastructure, cybersecurity, compliance, IT strategy, security technologies, automation, SLAs, vendor performance

Veeva Systems

Services Engagement Manager (SEM) Boston
Skills & Focus: Quality Cloud, Implementation, Life Sciences, Software Implementation, Sales Cycle, Project Delivery, Proposals, Statements of Work (SOW), Project Charter, Customer Facing
About the Company: Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of theā€¦
Experience: Expertise in Life Sciences Quality Sales and Software Implementation
Type: Full-time
Benefits: Flexibility to work from home or in the office

Computercare

Technical Field Services Lead Boston
Skills & Focus: Technical Field Services, mentoring, supporting team members, enterprise customers, managing, quality results, services, growth, support, collaboration

Knowbe4

Professional Services Engineer Boston
Skills & Focus: IT Security, Customer Relationship, Implementation, Configuration, Technical Troubleshooting, Training, Security Awareness, Communication, Organization, Collaboration
About the Company: KnowBe4, the provider of the world's largest security awareness training and simulated phishing platform, is used by tens of thousands of organizations around ā€¦
Experience: Minimum of 1 year experience in similar or related position
Benefits: We offer company-wide bonuses based on monthly sales targets, employee referral bonuses, adoption assistance, tuition rā€¦

Citizens

Principal Service Mgmt Specialist Boston
Skills & Focus: Service Management, Technology, Analytics, Professional, Hybrid, Banking, Customer, Operations, Risk, Diversity
About the Company: Citizens is dedicated to building a diverse, inclusive, and high-performing culture where everyone feels valued, respected, and heard.
Type: Part Time

Meta

Technical Program Manager, Traffic Infrastructure Boston
Skills & Focus: Technical Program Manager, Network Infrastructure, cross-functional, risk management, metrics, performance tracking, large-scale systems, application layer network routing, software load balancing, content delivery network
About the Company: Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apā€¦
Experience: 7+ years of software engineering, systems engineering, hardware engineering, or technical product/program management experience.
Salary: $167,000/year to $230,000/year + bonus + equity + benefits
Type: Full Time
Benefits: In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.

State Street

Technology Process Assurance Vice President Boston
Skills & Focus: technology, process assurance, risk mitigation, IT operations, cybersecurity, process mapping, compliance, operational excellence, stakeholder management, financial services
About the Company: State Street is one of the largest custodian banks, asset managers and asset intelligence companies in the world. For more than two centuries, weā€™ve been helpiā€¦
Experience: Minimum of 7+ years of related experience within the financial services industry
Benefits: Generous medical care, insurance and savings plans, flexible Work Programs, development programs, and educational suppoā€¦

Hachette Book Group

VP, Managed Service Operations Boston
Skills & Focus: Managed Service Organization, service management processes, multi-cloud environment, operational efficiencies, issue resolution, continuous improvement, performance standards, KPI, cross-functional, agile methodologies
About the Company: Hachette Book Group is a leading book publisher that believes in including and representing diverse voices in all aspects of the business. They aim to reflect ā€¦
Experience: 15 years of experience with a BA/BS degree, or 12 years with an MS degree, with majority in service operations. At least 5 years in senior leadership roles.
Salary: $170,000
Benefits: medical, dental, vision, life insurance, short-term and long-term disability, 401(k), PTO, tuition reimbursement, and sā€¦

Blueprint Medicines

IT Team Member Cambridge
Skills & Focus: cloud infrastructure, disaster recovery, business continuity, database management, network solutions, documentation, infrastructure performance, cross-functional collaboration, security audits, problem solving
About the Company: Blueprint Medicines is a global, fully integrated biopharmaceutical company that invents life-changing medicines. We seek to alleviate human suffering by solviā€¦
Experience: 6+ years of relevant technical experience and 2+ years of experience in a senior role
Type: Full-time
Senior Manager, IT Service Delivery Cambridge
Skills & Focus: end-user support, team management, incident resolution, SOPs, customer satisfaction, metrics, ITIL, ServiceNow, collaboration, vendor management
About the Company: Blueprint Medicines is a global, fully integrated biopharmaceutical company that invents life-changing medicines, aiming to alleviate human suffering by solvinā€¦
Experience: Minimum of 5 years of experience in end-user support, with at least 3 years in a management role.
Type: Full-time

Sense

Technical Implementation and Operations Manager Cambridge
Skills & Focus: project management, implementation management, operations support, stakeholder management, client relations, IT operations, system monitoring, performance optimization, APIs, cloud platforms
About the Company: As part of Sense's expansion in the electric utility industry, we work closely with partners who manufacture electric meters as well as the utilities who instaā€¦
Experience: Demonstrated success in project management, implementation management, and operations support.
Benefits: Health Care Plan (Medical, Dental & Vision), Retirement Plan (401k, IRA), Life Insurance (Basic, Voluntary & AD&D), Paiā€¦

Citizens

Technology Jobs in Plano Medford
Skills & Focus: Software Engineer, IT Service Management, Digital Assistant, Architect, Multi-Cloud Networking, Technology, Enterprise Incident Management, Hybrid Role, Wealth Management, Risk Management
About the Company: Citizens is a leading financial institution that provides a range of banking, investment, and insurance services.
Type: Full Time

Bond Brothers, Inc

Director, Technology Operations Medford
Skills & Focus: Technology operations, Strategic planning, Leadership, Operational management, Project management, Innovation, Vendor management, Risk management, Performance monitoring, Budget management

Wallstreetprep

Director, Technology Newton
Skills & Focus: technology infrastructure, cybersecurity compliance, business systems, vendor relationships, cloud services, enterprise business systems, leadership, risk assessments, operational efficiency, IT management
Experience: 10+ years of progressively responsible experience in IT leadership roles

State Street

Mainframe Infrastructure Capacity and Performance Engineer Quincy
Skills & Focus: Mainframe, Capacity Management, Performance Management, WLM, Change Management, Technology SLAs, Vendor Management, IT Services, Problem Solving, Collaboration
Experience: 10 years
Salary: $120,000 - $187,500 Annual
CICS Infrastructure Engineer Quincy
Skills & Focus: CICS, CICSPlex, infrastructure design, performance tuning, Change management, collaboration, audits, risk assessments, best practices, lifecycle management
Experience: 10 years
Salary: $120,000 - $187,500 Annual
Active Directory Engineer Quincy
Skills & Focus: Active Directory, ADFS, DNS, WINS, Troubleshooting, Engineering documentation, Security initiatives, Collaboration, Project management, Technical leadership
Experience: 2+ years of direct experience building and supporting Microsoft Active Directory in large enterprise environments, 1+ years of experience supporting Microsoft ADFS, 3+ years supporting Microsoft Server (various versions)
Salary: $75,000 - $120,000 Annual

National Grid

Network Security Project Manager Waltham
Skills & Focus: project management, network security, IT cyber strategy, security, project planning, stakeholder management, risk management, process improvement, team development, security projects
About the Company: National Grid supplies us with the environment to make energy transition for all, working towards energy sustainability and innovation.
Experience: 5+ years in project management
Type: Full Time

Netapp

Systems Engineering (Windsor, England, United Kingdom) Waltham
Skills & Focus: Cloud Technology, Research, Research Triangle Park, Business Possibilities, Data Infrastructure, Workload, Infrastructure, Collaboration, Problem-Solving, Customer
About the Company: NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or ā€¦

L3harris Technologies

Senior Associate, Configuration Management Wilmington
Skills & Focus: Configuration Management, Data Management, Documentation, Systems Engineering, Compliance, Change Management, Program Documentation, Technical Standards, Engineering Changes, Technical Data
About the Company: L3Harris is dedicated to recruiting and developing high-performing talent who are passionate about what they do. Our employees are unified in a shared dedicatiā€¦
Experience: 2 years of prior related experience
Type: Full-time