Last updated: 2025-05-12

10 Hospitality Customer Service jobs in Boston.

Hiring now: Doorperson @ Fairmont H, Front Desk Mgr @ Marriott I, Front Desk Agent @ Accor, Front Desk Mgr @ Marriott V, Spa Concierge @ Accorhotel, Customer Servicesales Age @ Simon, Front Desk Coordinator @ Dental365.Explore more at jobswithgpt.com. at kaamvaam.com

🔥 Skills

customer service (4) Guest Services (3) Customer Satisfaction (3) Financial Performance (3) Conflict Resolution (3) guest satisfaction (3) Team Leadership (2) guest experience (2) check in (2) check out (2)

📍 Locations

Boston (8) Quincy (1) Woonsocket (1)
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Fairmont Hotels

Doorperson Boston
Skills & Focus: guest services, greeting guests, luggage assistance, valet operations, hotel operations, personal grooming standards, customer assistance, guest directions, shuttle service, efficient communication
About the Company: Fairmont Hotels is a luxury hotel chain known for its high standards of service and hospitality in the hospitality industry.
Experience: Entry-level
Type: Full-time

Marriott International

Front Desk Manager Boston
Skills & Focus: Guest Services, Front Desk, Customer Satisfaction, Operations Management, Team Leadership, Financial Performance, Employee Coaching, Conflict Resolution, Hospitality Management, Staff Supervision
About the Company: Marriott International is a leading global lodging company with a portfolio of more than 30 hotel brands. We provide exceptional guest experiences and careers …
Experience: 2 years in guest services or related area; or 2-year degree in Hotel Management or related major with no experience.
Salary: $57,000 to $74,000 annually
Type: Full-time
Benefits: bonus program, comprehensive health care benefits, 401(k) plan with company match, employee stock purchase plan, paid t…

Accor

Front Desk Agent Boston
Skills & Focus: guest experience, check in, check out, reservations, guest profiles, room assignment, guest accounts, revenue, customer service, issue resolution
Salary: Competitive salary and flexible benefit plans
Type: Full-time
Benefits: Generous PTO allowances, Employee rates at Accor properties in NCA region, Learning programs through our Academies, Opp…

Marriott Vacations Worldwide

Front Desk Manager Boston
Skills & Focus: Front Office Management, Guest Services, Team Leadership, Customer Satisfaction, Financial Performance, Conflict Resolution, Operational Needs, Staffing Levels, Interpersonal Skills, Communication Skills
About the Company: Marriott Vacations Worldwide offers vacation ownership businesses providing flexible vacation programs to customers.
Experience: 2 years in guest services or related area
Salary: $30.60/hour
Type: Full-Time
Benefits: Relocation Assistance Available

Marriott International

Rooms Operations Manager Boston
Skills & Focus: rooms operations, guest satisfaction, employee satisfaction, financial performance, team leadership, hospitality, service culture, customer service, property management, hotel management
About the Company: Marriott Hotels strive to elevate the art of hospitality, innovating at every opportunity while keeping the comfort of the oh-so-familiar all around the globe.
Experience: 4 years experience in the guest services, front desk, housekeeping, or related professional area.
Salary: $63,000 to $77,000 annually
Type: Full Time
Benefits: Comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discou…
Front Desk Manager Boston
Skills & Focus: Guest Services, Front Desk Operations, Customer Satisfaction, Employee Supervision, Conflict Resolution, Communication Skills, Financial Performance, Staff Training, Quality Standards, Operational Needs
About the Company: Marriott International is dedicated to being an equal opportunity employer, welcoming all and providing access to opportunity. They actively foster an environm…
Experience: High school diploma or GED; 2 years experience in the guest services, front desk, or related professional area.
Salary: $57,000 to $74,000
Type: Full Time
Benefits: comprehensive health care benefits, 401(k) plan with up to 5% company match, employee stock purchase plan at 15% discou…
Front Desk Manager Boston
Skills & Focus: guest satisfaction, operations management, leadership, teamwork, financial performance, customer service, employee satisfaction, quality audit, property management, hospitality
About the Company: Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture.
Experience: 4 years experience in the guest services, front desk, housekeeping, or related professional area.
Salary: $63,000 to $77,000
Type: Full Time
Benefits: Marriott offers a bonus program, comprehensive health care benefits, 401(k) plan with up to 5% company match, employee …

Accorhotel

Spa Concierge Boston
Skills & Focus: guest experience, check in, check out, payment transactions, telephone reservations, guest satisfaction, clean and free of clutter, scheduling reservations, upsell treatments, retail recommendations

Simon

Customer Service/Sales Agent Quincy
Skills & Focus: customer service, sales agent, Simon Gift Card, financial management, cash handling, guest inquiries, tourism initiatives, team meetings, professional appearance, flexible schedule
Experience: 1-2 years of customer service or sales background
Salary: $14.24 - $21.34 per hour
Type: Temporary

Dental365

Front Desk Coordinator Woonsocket
Skills & Focus: Front Desk Coordinator, Patient Experience, Insurance Eligibility, Appointment Management, Dental Records, Co-payments, Billing Inquiries, Interpersonal Skills, Organizational Skills, Team Support
About the Company: Dental365 is reshaping the way patients experience dental care. We are a leading dental organization focused on enhancing patient experiences, driven by a team…
Experience: 3+ years of dental experience with insurance and treatment planning preferred.
Type: Full-time
Benefits: Generous Compensation, Flexible Health and Vision Insurance Plans, 401(K) Retirement Plan with Matching, Generous Paid-…