Last updated: 2025-05-22

18 Customer Operations jobs in Boston.

Hiring now: Sr Prod Mgr Vault Crm @ Veeva Syst, Relationship Mgr @ Simply Bus, Demo Exp Architect @ Klaviyo, Technical Implementation @ Paperless , Consumption Lead Data Clo @ Salesforce, Jr Solution Consultant @ Mirakl, Customer Service And Reba @ Resource I, Customer Support Expert @ Sophia Gen, Enterprise Customer Succe @ Memfault, Provider Success Mgr @ Regard.Explore more at at kaamvaam.com

🔥 Skills

Salesforce (4) project management (3) Order Management (2) Collaboration (2) Customer Experience (2) Data Analysis (2) cross-functional collaboration (2) Troubleshooting (2) Customer Success (2) Agentforce (2)

📍 Locations

Boston (16) Burlington (1) Waltham (1)
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Veeva Systems

Senior Product Manager, Vault CRM Boston
Skills & Focus: CRM solution, product roadmaps, product specifications, Account Management, Interaction Planning, Interaction Recording, Sampling, Surveys, Next Best Actions, Order Management
About the Company: Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the…

Simply Business

Relationship Manager Boston
Skills & Focus: Relationship Management, Insurance Carriers, Collaboration, Customer Experience, Data Analysis, Product Development, Negotiation, Compliance Audits, Stakeholder Engagement, Business Development
About the Company: Simply Business is a digital insurance brokerage that specializes in one thing: protecting the businesses our customers are working hard to build. We’re doing …
Type: Full-time

Klaviyo

Demo Experience Architect Boston
Skills & Focus: demo experience, product release integration, sales enablement, demo environments, automated demos, customer engagement, technical communication, data storytelling, demo tooling, cross-functional collaboration
About the Company: Klaviyo is a CRM platform built for B2C businesses, helping them create lasting customer relationships through marketing automation, analytics, and data platfo…
Experience: 3+ years in technical roles related to sales engineering, demo engineering, or solutions engineering
Senior Salesforce Developer Boston
Skills & Focus: Salesforce, Apex, Lightning components, API integration, Data migration, Security, Scalability, Mentoring, Deployment, Troubleshooting
About the Company: Klaviyo is a CRM platform built for B2C businesses, offering marketing automation, analytics, and data platform solutions to help create lasting customer relat…
Experience: Minimum of 5 years of Salesforce development experience
Salary: $116,000 — $174,000 USD
Type: Full-time
Benefits: Comprehensive health benefits, equity, sign-on payments, bonus plan, and more (details available upon inquiry)
Salesforce Systems Analyst Boston
Skills & Focus: Salesforce, Systems, Configuration, User Management, Integration, Project Management, Troubleshooting, Business Processes, Automation, Vendor Coordination
About the Company: Klaviyo empowers creators to own their own destiny by making first-party data accessible and actionable, enabling personalized experiences in ecommerce and bey…
Experience: 3+ years of Salesforce Administration experience
Salary: $100,000 - $150,000 USD

Paperless Parts

Technical Implementation Specialist Boston
Skills & Focus: SaaS platform, Technical Implementation, Project management, Customer Success, Python, Pricing Configuration, Integrations, Manufacturing processes, Excel, Problem-solving
About the Company: Paperless Parts provides the manufacturing industry with a SaaS platform that empowers the next generation of manufacturers to join the digital age. It focuses…
Experience: Relevant work, education, or hands-on development experience
Type: Full-time
Benefits: 100% coverage of health, dental, and vision for you and your dependents, competitive compensation, unlimited PTO, 13+ p…

Salesforce

Consumption Lead, Data Cloud & Agentforce Boston
Skills & Focus: Data Cloud, Agentforce, CRM, AI, Customer Success, Data Architecture, Technical Expertise, Customer Engagement, Stakeholder Management, Consumption Plans
About the Company: Salesforce is a leading customer relationship management platform that provides tools for businesses to connect with customers, streamline processes, and impro…
Experience: 7+ years in customer-facing solutioning for Data, Analytics, AI, and CRM.
Salary: $143,850 - $261,170
Type: Full-time
Benefits: World-class enablement and on-demand training, mentoring programs, clear path to promotion, volunteer opportunities.

Mirakl

Junior Solution Consultant Boston
Skills & Focus: eCommerce, consulting, product management, RESTful API, data-interchange formats, JSON, XML, GraphQL, customer-facing, problem solving
About the Company: Mirakl is the global leader in platform business innovation, providing enterprises with solutions to drive growth and efficiency in their online business. Head…

Klaviyo

Deliverability Strategist Boston
Skills & Focus: email deliverability, consultative strategies, customer-facing, analytics, performance metrics, email regulations, DNS, spam traps, bounce handling, technical writing
About the Company: We empower creators to own their destiny by making first-party data accessible and actionable like never before. We see limitless potential for the technology …
Experience: 2-3 years of work experience in an analytic, data-driven email deliverability role
Salary: $84,000 - $126,000 USD
Benefits: Medical, dental and vision coverage, health savings accounts, flexible spending accounts, 401(k), flexible paid time of…

Resource Innovations

Customer Service and Rebate Processing Manager Boston
Skills & Focus: customer service, team management, incentive fulfillment, KPI tracking, problem resolution, technology solutions, client management, project management, business development, performance management
About the Company: Resource Innovations (RI) is a women-led energy transformation firm focused on impact. Building on our expertise in energy efficiency, we're constantly expandi…
Experience: 4+ years supervisory experience and 3+ years Project/Program Management experience
Benefits: Resource Innovations offers competitive salaries based on candidate's qualifications, three weeks paid vacation per yea…

Sophia Genetics

Customer Support Expert Boston
Skills & Focus: customer support, AI-driven initiative, project management, cross-functional collaboration, CRM tools, complaint handling, data workflows, account administration, telemedicine, healthcare
About the Company: We believe there is a smarter, more data-driven way to make decisions in healthcare and our cloud-native AI powered SOPHiA DDM Platform makes that vision a rea…
Experience: 3-5 years in a similar role, combining customer support, technical account management, and project coordination
Type: Full-Time
Benefits: Outstanding Medical (with Telemedicine), Dental, and Vision Plan with 90% employer contributions, including $0 deductib…

Memfault

Enterprise Customer Success Manager Boston
Skills & Focus: customer success, enterprise, hardware, IoT, monitor, debug, update, cross department, business outcomes, value
About the Company: Memfault is the first observability platform purpose-built for hardware and IoT devices. Our platform empowers embedded engineering teams to monitor, debug, an…

Regard

Provider Success Manager Boston
Skills & Focus: Provider Success Manager, healthcare, education strategy, client, training, user feedback, User Acceptance Testing, project management, relationship building, team collaboration
About the Company: Regard is the world’s first comprehensive, automated diagnosis tool. Regard streamlines clinical and revenue cycle efforts to dramatically improve hospital fin…
Experience: 4+ years of experience in healthcare, software application end user education, or related field
Salary: $100,000 - $130,000
Type: Full-time
Benefits: Eligible for equity, 99% employer paid health benefits (Medical, Dental, and Vision), One Medical subscription, 18 PTO …

Neuraflash

Sales Enablement and Partner Alliance Specialist Boston
Skills & Focus: AI, Salesforce, Agentforce, Customer Experience, Training, Enablement, Partnerships, Solutions, Workflows, Innovation
About the Company: NeuraFlash specializes in AI and innovative solutions, including Salesforce and AWS integrations, to transform business workflows and customer experiences.

Informa Techtarget

Sales Operations Specialist – Digital Media Boston
Skills & Focus: Sales Operations, Digital Media, Order Management, Contract Management, Data Accuracy, Audit, Billing, Invoicing, Inventory Tracking, Quality Control
Salary: $50,000 — $60,000

Mirakl

Customer Success Consultant, Adspert Boston
Skills & Focus: client retention, customer success, ad optimization, client relationships, business objectives, success plans, feedback, platform utilization, data interpretation, SaaS
About the Company: Mirakl is the global leader in platform business innovation, providing enterprises with solutions to digitize and expand product assortment through marketplace…

Azenta Life Sciences

Sales Operations Analyst Burlington
Skills & Focus: Sales Operations, Sales Support, Client Communication, Sales Enablement, Salesforce, Biosample Management, Commercial Success, Data Analysis, Collaboration, Process Improvements
About the Company: Azenta Life Sciences is a global leader in the life sciences space with headquarters in Burlington, MA, and offices and operations worldwide. We provide automa…
Experience: A minimum of 3 years' experience required in a similar role such as Sales Support, Bid Coordinator, Project Manager, Sales Operations.
Type: Full-time

Servicenow

Solution Sales Manager Waltham
Skills & Focus: CRM, Service Management, solution strategy, higher education, account planning, digital transformation, sales cycle, specialty solutions, customer partnership, diversity
About the Company: ServiceNow is a cloud computing company that provides enterprise cloud solutions aimed at making work, work better for people. Their platform transforms enterp…
Type: Full-time