Last updated: 2025-05-22

25 Customer Success Management jobs in Berlin.

Hiring now: Customer Success Mgr Emea @ Notabene, Dir Of Customer Success @ Doctolib, Customer Success Mgr @ Walkme, Customer Success Mgr @ Freenow Fo, Sr Account Mgr Growth Tea @ Agicap, Customer Success Mgr @ Enpal, Customer Success Mgr Chin @ Almedia, Graduate Customer Success @ Sosafe, Customer Onboarding Mgr @ Insider, Sr Customer Success Mgr @ Solsten.Explore more at at kaamvaam.com

🔥 Skills

Customer Success (17) SaaS (4) Account Management (4) customer success (4) Data Analysis (3) Stakeholder Collaboration (3) Performance Insights (3) Strategic Thinking (3) Upselling (3) Relationship Management (3)

📍 Locations

Berlin (25)
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Notabene

Customer Success Manager (EMEA) Berlin
Skills & Focus: Customer Success, EMEA, collaboration, crypto organization, financial institutions, transaction risk, creator economy, client empowerment, creative challenges, global platform
About the Company: Notabene is a regulation technology (reg-tech) company focused on making cryptocurrency a part of the everyday economy by building tools for crypto organizatio…
Type: Full-time

Doctolib

Director of Customer Success Berlin
Skills & Focus: customer experience, customer success strategy, SaaS, operational excellence, customer satisfaction, cross-selling, team management, data driven, customer centricity, trilingual
About the Company: Doctolib is a healthcare technology company that offers a platform for healthcare professionals and patients to communicate effectively and streamline the book…
Experience: Proven track record in SaaS customer success
Type: Full-time
Benefits: 28 vacation days, company pension scheme, meal vouchers, training opportunities, and wellness support

Walkme

Customer Success Manager Berlin
Skills & Focus: Customer Success, Digital Adoption, Product Engagement, Fortune 1000, Technical Curiosity, Technology Solutions, Portfolio Management, Digital Transformation, Trusted Advisor, Maximize Value
About the Company: WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to realize and unlock the full potential of technology in today's overwhelming…

Freenow For Business

Customer Success Manager Berlin
Skills & Focus: Customer Success, Account Management, Data Analysis, Strategy Development, Stakeholder Collaboration, German Market, Customer Orientation, Analytical Thinking, Performance Insights, Mid Market Customers
About the Company: FREENOW is the Mobility Super App with the largest vehicle choice for consumers across Europe. More than 54 million users in 16 markets and in over 170 cities …
Experience: 1–2 years of professional experience
Benefits: Flexible working arrangements; Sabbatical & special leave policies; LinkedIn Learning; WeRoad partnership; Birthday, 24…
Customer Success Manager Berlin
Skills & Focus: Customer Success, Customer Relationship Management, Account Management, Data Analysis, Strategic Thinking, Analytical Mindset, Stakeholder Collaboration, Performance Insights, German Market, B2B Customer Strategies
About the Company: FREENOW is the Mobility Super App with the largest vehicle choice for consumers across Europe. More than 54 million users in 16 markets and in over 170 cities …
Experience: 1–2 years of professional experience
Benefits: Flexible working arrangements, LinkedIn Learning, Sabbatical & special leave policies, WeRoad partnership, Birthday, 24…

Agicap

Senior Account Manager - Growth Team Berlin
Skills & Focus: Account Management, Growth, Customer Success, Sales, Revenue Growth, SaaS, FinTech, Upselling, Retention, Product Adoption
About the Company: Since our foundation in Lyon in 2016, we have been revolutionizing the liquidity planning market for SMEs across Europe. We enable our clients to strategically…
Experience: 3+ years of professional experience, with at least 1 year in roles with closing responsibility.
Salary: Competitive compensation package with uncapped commission
Type: Full-time
Benefits: >€100 Monthly Lunch Budget, ‘Mini-MBA’ with a focus on Finance & Treasury through the Agicap Academy

Freenow For Business

Customer Success Manager Berlin
Skills & Focus: Customer Success, Relationship Management, Data Analysis, Mid Market, Strategic Thinking, Customer Orientation, English Skills, German Skills, Collaboration, Performance Insights
About the Company: FREENOW is the Mobility Super App with the largest vehicle choice for consumers across Europe. More than 54 million users in 16 markets and in over 170 cities …
Experience: 1–2 years of professional experience
Benefits: Flexible working arrangements, LinkedIn Learning, Sabbatical & special leave policies, WeRoad partnership, Birthday, 24…

Enpal

Customer Success Manager Berlin
Skills & Focus: customer support, project planning, stakeholder management, customer satisfaction, quality management, responsibility, communication, efficiency, installation processes, team coordination
About the Company: Enpal is a company focused on renewable energy solutions, particularly in the area of heat pumps and energy efficiency for homes.
Type: Full-time

Agicap

Head of Partner Success Berlin
Skills & Focus: partner success, onboarding, training, customer success, consulting, high-growth company, enablement programs, operational skills, communication skills, team building
About the Company: Agicap allows CEOs and Finance teams of SMBs and Mid-Market companies to efficiently manage and forecast their cash flow, pay their suppliers and get paid. Cas…
Experience: 5-7 years of experience in partner success, customer success, consulting, or similar roles
Salary: 80-100k€ base salary depending on location and experience
Type: Full-time
Benefits: A key role at the heart of Agicap’s growth strategy, with real impact on the business. Opportunity to build and scale a…

Almedia

Customer Success Manager (Chinese) Berlin
Skills & Focus: Customer Success, Ad-Tech, Data-Driven, Campaign Optimization, Strategic Consultation, Relationship Management, Problem Solving, Upselling, Industry Insights, Analytical Thinking
About the Company: Almedia is an Ad-Tech company boosting leading brands to engage with broader audiences. Users can enjoy the latest games, apps, and products for rewards. With …
Type: Full time
Benefits: As part of our virtual equity option policy, you’ll have the opportunity to share in Almedia’s success and growth. Work…

Sosafe

Graduate Customer Success Representative (m/f/d) Berlin
Skills & Focus: Customer Success, cybersecurity, behavioral science, data-driven learning, customer relationships, renewal management, upsell, business reviews, client communication, scale-up
About the Company: SoSafe is a cybersecurity awareness scale-up dedicated to making the digital world safer by addressing the human factor in cybersecurity through behavioral sci…
Experience: First work experience (e.g., internship, working student, student job) in a customer facing role
Type: Full time
Benefits: Growth opportunities, structured onboarding, career paths, learning & development allowance, 33 vacation days, wellbein…

Insider

Customer Onboarding Manager Berlin
Skills & Focus: customer onboarding, post-sales team, project delivery, technical guidance, implementation, integration, client confidence, 1-to-1 personalization, accelerated time-to-value, hands-on approach
About the Company: We are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the #1 AI-native platform for Custome…
Type: Full-time
Customer Onboarding Manager Berlin
Skills & Focus: customer onboarding, post-sales team, project delivery, technical guidance, implementation, integration, client confidence, 1-to-1 personalization, accelerated time-to-value, hands-on approach
About the Company: We are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the #1 AI-native platform for Custome…
Type: Full-time

Solsten

Senior Customer Success Manager Berlin
Skills & Focus: Customer Success, Gaming, SaaS, Emotional Intelligence, Project Management, Client Relationships, Customer Experience, Onboarding, Business Value, Player-Centered Experiences
About the Company: Solsten is advancing the human experience by empowering companies to build deeply resonating and healthier human-centered digital experiences and products. At …
Experience: Minimum of 4 years of customer-facing experience
Salary: Competitive, location-based salary
Type: Full-time
Benefits: Flexible paid time off (unlimited with a minimum requirement of 25 days off), Annual Wellness & Experience bonus, 100% …

Litmus

Customer Success Account Manager – EMEA Region Berlin
Skills & Focus: Customer Success, account management, customer relationships, retention, product adoption, stakeholders, change management, Salesforce, engagement, value realization
About the Company: Litmus is a growth-stage software company that is transforming the way companies harness the power of machine data to improve operations. Our software is enabl…
Type: Full-time

Smartly

Customer Success Manager Berlin
Skills & Focus: customer success, digital advertising, metaverse, campaign performance, client relationships, advertiser issues, budget scaling, customer engagement, product knowledge, digital ecosystem
About the Company: Smartly is the AI-powered advertising technology company transforming ad experiences for brands and their consumers. Our comprehensive advertising platform sea…
Experience: 3+ years of relevant experience in a customer success or similar customer-facing function

Almedia

Customer Success Manager Berlin
Skills & Focus: Customer Success, Client Management, Data-Driven, Campaign Optimization, Problem Solving, Strategic Consultation, Industry Insights, Growth, Upselling, Digital Advertising
About the Company: Almedia is the fastest-growing advertising company in Europe according to the FT1000, offering mobile game and app developers unparalleled returns from rewarde…
Type: Full-time
Benefits: Virtual equity option, collaborative and inclusive culture, work-from-abroad policy.

Ecovadis

Renewal Manager Berlin
Skills & Focus: revenue, renewal, contracts, customer success, negotiation strategies, incremental revenue, forecast, partner, customer trust, continuous improvements
About the Company: EcoVadis is a global business that provides a collaborative platform for sustainability ratings, helping companies to assess their suppliers' environmental, so…

Kyan Health

Senior Customer Success Manager (f/m/d) Berlin
Skills & Focus: Customer Success, B2B SaaS, mental health, client onboarding, churn prevention, stakeholder management, account growth, mental health products, early-stage startup, employee well-being
About the Company: Kyan Health is an AI-powered enterprise solution that connects employee well-being with measurable business impact, specializing in mental health solutions.
Experience: 2+ years in Customer Success, Account Management in a B2B SaaS environment, or Management Consulting background
Type: Full-time
Benefits: Unlimited sessions with licensed psychologists, unlimited sessions with ICF certified coaches, competitive salary, 30 d…

Aleph Alpha

Senior Customer Success Manager (f/m/d) Berlin
Skills & Focus: Customer Success, Artificial Intelligence, Data Engineering, Client Relations, Onboarding, Deployment, Customer Retention, Project Management, AI Solutions, Customer Satisfaction
Type: Full time

Nelly

Customer Success Manager Berlin
Skills & Focus: Customer Success, Kundenzufriedenheit, Kundenloyalität, medizinischer Bereich, Produktteam, Vertriebsteam, digitale Lösungen, FinTech, Factoring, Patient Journey
About the Company: Nelly ist ein FinTech im Gesundheitswesen, das innovative Lösungen in den Bereichen Payment, Factoring und Patient Journey bietet. Das Team arbeitet an der tec…
Type: Full-time

Freenow For Business

Customer Success Manager Berlin
Skills & Focus: Customer Success, Account Management, Relationship Management, Mid Market, Performance Analysis, Insight Derivation, Stakeholder Collaboration, Strategic Thinking, Analytical Skills, Sales Understanding
About the Company: FREENOW is the Mobility Super App with the largest vehicle choice for consumers across Europe. More than 54 million users in 16 markets and in over 170 cities …
Experience: 1–2 years of professional experience
Benefits: Flexible working arrangements, LinkedIn Learning, Sabbatical & special leave policies, WeRoad partnership, Birthday, 24…

Interchain Inc.

Customer Success Engineer Berlin
Skills & Focus: Customer Success, Cosmos SDK, IBC, developer success, product integration, technical support, blockchain technology, ecosystem growth, developer onboarding, product development
About the Company: Interchain Inc (formerly, Skip) leads development for the Cosmos Hub, ecosystem, and stack — the leading platform for building sovereign, interoperable blockch…
Benefits: ✈️ 18 days of paid leave 🧑‍⚕️ Premium health insurance 🏦 Competitive regional compensation and token compensation 📁 Off…

Mirakl

Customer Success Consultant, Adspert Berlin
Skills & Focus: client retention, customer success, ad optimization, client relationships, business objectives, success plans, feedback, platform utilization, data interpretation, SaaS
About the Company: Mirakl is the global leader in platform business innovation, providing enterprises with solutions to digitize and expand product assortment through marketplace…

Freshworks

Lead Customer Success Manager Berlin
Skills & Focus: Customer Success, strategic consultant, mid-market, enterprise customers, account expansion, C-level stakeholders, Freshworks adoption, customer goals, advocate, Voice of the Customer