Last updated: 2025-05-17

10 Customer Service And Support jobs in Berlin.

Hiring now: Customer Success Team Mem @ Doctolib, Sales Customer Coordinato @ Lightspeed, Customer Service Rep @ Unybrands, Customer Services Asst Mg @ Lalamove, Customer Care Rep @ Enpalbv, Customer Support Partner @ Kadmos, Customer Service Associat @ Lalamove, Customer Care Rep @ Customer C.Explore more at at kaamvaam.com

🔥 Skills

problem solving (3) customer service (3) Problem solving (2) team collaboration (2) customer support (2) Customer Support (1) Sales (1) Contract negotiation (1) Client retention (1) Cross-selling (1)

📍 Locations

Berlin (10)

Doctolib

Skills & Focus: Customer Support, Sales, Contract negotiation, Client retention, Cross-selling, Problem solving, Teamwork, CRM, Healthcare experience, Proactive communication
About the Company: Doctolib ist ein Arbeitgeber, der Chancengleichheit fördert und Vielfalt schätzt.
Experience: Mindestens zwei Jahre Berufserfahrung
Type: Full-time
Benefits: 28 Urlaubstage + 1 Tag zusätzlich für jedes volle Beschäftigungs-Kalenderjahr (max. 30 Tage), Betriebliche Altersvorsor…

Lightspeed

Skills & Focus: client satisfaction, account management, operational support, communication, problem solving, customer interaction, administrative tasks, process coordination, team collaboration, multitasking
About the Company: Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and p…
Benefits: Flexibility, professional development, health & wellness, continuous learning, work-life balance, and team spirit.

Unybrands

Skills & Focus: Customer service, Problem solving, E-commerce, Communication, Customer satisfaction, CRM systems, Multilingual, Empathy, Continuous improvement, Team collaboration
About the Company: unybrands was founded in 2020 by a group of partners who shared a common vision to create the leading next-generation e-commerce platform for micro-brands. The…
Experience: Previous customer service experience in e-commerce, retail, or call centers preferred, but not required.
Type: Full-time

Lalamove

Skills & Focus: customer service, team management, operational management, performance management, coaching, stakeholder management, contact centre, engagement, reporting, policy development
Experience: At least 4 years work experience in customer service field, with a minimum of 1 year in team management capacity
Type: Full-time

Enpalbv

Skills & Focus: Customer Care, Inbound-Telefonie, Kundenbeziehungen, Empathische Interaktion, Kundenbedürfnisse, Kundenservice, Termine, Lösungen, Backoffice, 2nd Level

Doctolib

Skills & Focus: customer support, healthcare, onboarding, client communication, customer satisfaction, digital health, problem solving, organizational skills, flexibility, team collaboration
About the Company: Doctolib is a rapidly growing company in the field of digital healthcare, aimed at improving access to medical care.
Experience: First professional experience in customer support
Benefits: Monthly bonus and a competitive salary package, reimbursement of public transport costs, structured onboarding program,…

Kadmos

Skills & Focus: customer support, fintech, bank transfer, dispute resolution, card logistics, B2B, B2C, CRM tools, financial products, KYC
About the Company: Kadmos is on an ambitious mission to revolutionize salary payments to migrant workers. The Berlin-based startup was founded in 2021 by MIT graduates Justus Sch…
Experience: 3+ years of customer support experience, ideally within fintech, banking, or SaaS.
Type: Full-time
Benefits: Attractive compensation & stock options, flexible WFH policy, free lunch at the office in Berlin, latest equipment.

Lalamove

Skills & Focus: customer service, inquiries, complaints, products, services, problem solving, team-oriented, impact, market growth, business clients

Lightspeed

Skills & Focus: Kundenzufriedenheit, Kundenbindung, operative Unterstützung, Kommunikation, Prozesse koordinieren, administrative Aufgaben, Selbstorganisation, Teamzusammenarbeit, Problem lösen, Service
About the Company: Powering the businesses that are the backbone of the global economy, Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and p…
Experience: Nachgewiesene Erfahrung in einer administrativen, operativen oder unterstützenden Funktion, idealerweise in einem schnelllebigen Umfeld.
Type: Full-time
Benefits: Flexibilität, Berufliche Entwicklung, Einfluss, Gesundheit & Wellness, kontinuierliches Lernen, Work-Life-Balance, Team…

Customer Care Company

Skills & Focus: customer service, inbound calling, customer needs, relationship building, collaboration, email assistance, custom solutions, client interaction, long-term relationships, support
About the Company: A company specializing in customer service solutions, providing personalized assistance to clients.
Type: Full-time