Last updated: 2025-05-22

20 Customer Onboarding And Success jobs in Berlin.

Hiring now: Dir Of Customer Success @ Doctolib, Intern Prod Spec @ Reonic, Team Lead Implementation @ Adyen, German Language Speaking @ Lightspeed, Tech Ops Associate @ Lap Coffee, Customer Success Mgr @ Enpal, Head Of Partner Success @ Agicap, Sales Onboarding Spec @ Sales, Customer Success Mgr Chin @ Almedia, Customer Onboarding Mgr @ Insider.Explore more at at kaamvaam.com

🔥 Skills

onboarding (5) Customer Success (5) SaaS (3) customer satisfaction (3) Onboarding (3) customer experience (2) customer success (2) technical support (2) Ecommerce (2) Unified Commerce (2)

📍 Locations

Berlin (20)
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Doctolib

Director of Customer Success Berlin
Skills & Focus: customer experience, customer success strategy, SaaS, operational excellence, customer satisfaction, cross-selling, team management, data driven, customer centricity, trilingual
About the Company: Doctolib is a healthcare technology company that offers a platform for healthcare professionals and patients to communicate effectively and streamline the book…
Experience: Proven track record in SaaS customer success
Type: Full-time
Benefits: 28 vacation days, company pension scheme, meal vouchers, training opportunities, and wellness support

Reonic

Intern Product Specialist Berlin
Skills & Focus: customer success, product insights, SaaS, renewable energy, technical support, collaboration, customer engagement, administrative support, onboarding, B2B solutions
About the Company: At Reonic, we’re on a mission to simplify renewable technology with our B2B SaaS solutions for solar, storage, and heat pumps. Backed by top-tier investors and…
Experience: Internship
Type: Full-time
Benefits: Perks like gym membership, coffee & drinks, team events, MacBook & more.

Adyen

Team Lead, Implementation Berlin
Skills & Focus: implementation managers, customer experience, technical challenges, global organization, Ecommerce, Unified Commerce, Marketplaces, Financial Services, coaching, mentorship
About the Company: Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technolo…
Experience: 3+ years experience building and managing a team of implementation managers, technical consultants or technical project managers.

Doctolib

Project Manager (x/f/m) Berlin
Skills & Focus: Project Management, Customer Onboarding, SaaS Implementation, Process Integration, Health Management, Communication Skills, Analytical Thinking, Training, Flexibility, Team Collaboration
About the Company: Doctolib is a leading digital health company in Europe, providing a SaaS platform that facilitates the management of healthcare appointments and online consult…
Experience: First professional experience in customer service, project management, or similar
Type: Full-time
Benefits: Detailed and structured onboarding, attractive perks including meal vouchers, health insurance with extra health servic…

Lightspeed

German Language Speaking Implementation Consultant Berlin
Skills & Focus: Implementation Consultant, POS system, Customer interactions, ChurnZero, Automation, Workflow development, Project management, Client communication, Technical expertise, Quality assurance
About the Company: Lightspeed's one-stop commerce platform helps merchants innovate to simplify, scale, and provide exceptional customer experiences. Our cloud commerce solution …
Experience: Proven experience as an Implementation Consultant, preferably in the POS technology industry.
Type: Full-time
Benefits: Lightspeed equity scheme, Health & Wellness Credit, Mental Health Support, People Experience benefit, LinkedIn Learning…

Lap Coffee

Tech Ops Associate Berlin
Skills & Focus: onboarding, offboarding, POS, reporting tools, loyalty wallet, change management, training, digital tools, automation, tech support
Type: Full-time

Enpal

Customer Success Manager Berlin
Skills & Focus: customer support, project planning, stakeholder management, customer satisfaction, quality management, responsibility, communication, efficiency, installation processes, team coordination
About the Company: Enpal is a company focused on renewable energy solutions, particularly in the area of heat pumps and energy efficiency for homes.
Type: Full-time

Agicap

Head of Partner Success Berlin
Skills & Focus: partner success, onboarding, training, customer success, consulting, high-growth company, enablement programs, operational skills, communication skills, team building
About the Company: Agicap allows CEOs and Finance teams of SMBs and Mid-Market companies to efficiently manage and forecast their cash flow, pay their suppliers and get paid. Cas…
Experience: 5-7 years of experience in partner success, customer success, consulting, or similar roles
Salary: 80-100k€ base salary depending on location and experience
Type: Full-time
Benefits: A key role at the heart of Agicap’s growth strategy, with real impact on the business. Opportunity to build and scale a…

Adyen

Team Lead, Implementation Berlin
Skills & Focus: Implementation Management, Customer experience, Technical projects, Collaborative culture, Global process improvements, Payments, Fintech, Ecommerce, Unified Commerce, Marketplaces
About the Company: Adyen provides payments, data, and financial products in a single solution for customers like Meta, Uber, H&M, and Microsoft - making us the financial technolo…
Experience: 3+ years experience building and managing a team of implementation managers, technical consultants or technical project managers.

Sales Company

Sales Onboarding Specialist Berlin
Skills & Focus: onboarding, sales training, coaching, performance improvement, project management, product launches, team development, training cohorts, shadowing, process improvement
About the Company: A leading firm in sales training and development, focused on helping sales teams maximize their potential.
Experience: 2+ years in sales training or a related field
Salary: €45,000 - €55,000
Type: Full-time
Benefits: Health insurance, Paid time off, Professional development opportunities

Almedia

Customer Success Manager (Chinese) Berlin
Skills & Focus: Customer Success, Ad-Tech, Data-Driven, Campaign Optimization, Strategic Consultation, Relationship Management, Problem Solving, Upselling, Industry Insights, Analytical Thinking
About the Company: Almedia is an Ad-Tech company boosting leading brands to engage with broader audiences. Users can enjoy the latest games, apps, and products for rewards. With …
Type: Full time
Benefits: As part of our virtual equity option policy, you’ll have the opportunity to share in Almedia’s success and growth. Work…

Insider

Customer Onboarding Manager Berlin
Skills & Focus: customer onboarding, post-sales team, project delivery, technical guidance, implementation, integration, client confidence, 1-to-1 personalization, accelerated time-to-value, hands-on approach
About the Company: We are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the #1 AI-native platform for Custome…
Type: Full-time
Customer Onboarding Manager Berlin
Skills & Focus: customer onboarding, post-sales team, project delivery, technical guidance, implementation, integration, client confidence, 1-to-1 personalization, accelerated time-to-value, hands-on approach
About the Company: We are Insider, a B2B SaaS company that drives growth for its clients around the world. How are we achieving this? We are the #1 AI-native platform for Custome…
Type: Full-time

Solsten

Senior Customer Success Manager Berlin
Skills & Focus: Customer Success, Gaming, SaaS, Emotional Intelligence, Project Management, Client Relationships, Customer Experience, Onboarding, Business Value, Player-Centered Experiences
About the Company: Solsten is advancing the human experience by empowering companies to build deeply resonating and healthier human-centered digital experiences and products. At …
Experience: Minimum of 4 years of customer-facing experience
Salary: Competitive, location-based salary
Type: Full-time
Benefits: Flexible paid time off (unlimited with a minimum requirement of 25 days off), Annual Wellness & Experience bonus, 100% …

Doctolib

Customer Onboarding Consultant Berlin
Skills & Focus: Digitalisierung, Kund:innenbetreuung, Onboarding, Gesundheitswesen, Bedürfnisse, Kommunikation, Qualität, Kund:innenzufriedenheit, Organisatorische Fähigkeiten, Engagement
About the Company: Doctolib ist ein schnell wachsendes Unternehmen im Bereich der digitalen Gesundheitsversorgung, das sich zum Ziel gesetzt hat, den Zugang zu medizinischer Vers…
Experience: Erste Berufserfahrung in der Kund:innenbetreuung
Benefits: Monatlicher Bonus und ein kompetitives Gehaltspaket, Erstattung der ÖPNV-Kosten, ein 6-monatiges, strukturiertes Onboar…

Bunch

Fund Operations Manager Berlin
Skills & Focus: customer satisfaction, onboarding, post-closing operations, capital calls, distributions, investor reporting, project management, fund services, communication skills, continuous improvement
About the Company: bunch is an investment tech startup founded in Berlin in 2021, dedicated to revolutionizing private markets through innovative technology.
Experience: 3+ years
Type: Full time
Benefits: Flexible hours, hybrid office setup, 28 days of vacation per year plus public holidays, competitive compensation packag…

Kyan Health

Senior Customer Success Manager (f/m/d) Berlin
Skills & Focus: Customer Success, B2B SaaS, mental health, client onboarding, churn prevention, stakeholder management, account growth, mental health products, early-stage startup, employee well-being
About the Company: Kyan Health is an AI-powered enterprise solution that connects employee well-being with measurable business impact, specializing in mental health solutions.
Experience: 2+ years in Customer Success, Account Management in a B2B SaaS environment, or Management Consulting background
Type: Full-time
Benefits: Unlimited sessions with licensed psychologists, unlimited sessions with ICF certified coaches, competitive salary, 30 d…

Enpalbv

Onboarding and Training Development Specialist Berlin
Skills & Focus: Onboarding, Trainings, Analyzing, Optimization, Methodology, Didactics, Sales methods, Pilot projects, Performance enhancement, Coaching

Interchain Inc.

Customer Success Engineer Berlin
Skills & Focus: Customer Success, Cosmos SDK, IBC, developer success, product integration, technical support, blockchain technology, ecosystem growth, developer onboarding, product development
About the Company: Interchain Inc (formerly, Skip) leads development for the Cosmos Hub, ecosystem, and stack — the leading platform for building sovereign, interoperable blockch…
Benefits: ✈️ 18 days of paid leave 🧑‍⚕️ Premium health insurance 🏦 Competitive regional compensation and token compensation 📁 Off…

Freshworks

Lead Customer Success Manager Berlin
Skills & Focus: Customer Success, strategic consultant, mid-market, enterprise customers, account expansion, C-level stakeholders, Freshworks adoption, customer goals, advocate, Voice of the Customer