Last updated: 2025-05-22

30 Customer Success Management jobs in Bengaluru.

Hiring now: Dir Solutions Consulting @ Razorpay S, Customer Success Engr @ Netapp, Customer Success Spec @ Ema, Sr Account Mgr @ Plivo, Customer Success Mgr @ Anthology, Customer Success Mgr @ Katalon, Customer Support Mgr @ Ethos, Sr Associate Customer Suc @ Laundryhea, Customer Success Mgr Sale @ Salesforce, Sr Global Partner Mgr @ Servicenow.Explore more at at kaamvaam.com

🔥 Skills

Customer Success (17) SaaS (9) Customer Engagement (5) Account Management (5) account management (5) customer success (5) Product Adoption (4) Technical Expertise (4) Retention (3) Customer Relationship (3)

📍 Locations

Bengaluru (30)
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Razorpay Software Private Limited

Director Solutions Consulting Bengaluru
Skills & Focus: Solutions Consulting, Fintech, Payments, APIs, Strategic Leadership, Team Building, Technical Sales, Enterprise Success, Customer Success, Cross-Functional Influence
About the Company: Razorpay is building a new-age digital banking hub (Neobank) for businesses in India, enabling frictionless banking and payments for businesses through a compr…
Experience: 8+ years in Solutions Consulting, Pre-Sales, or Technical Sales, with 3+ years leading teams in fintech, SaaS, or enterprise software.
Type: Full-time

Netapp

Customer Success Engineer Bengaluru
Skills & Focus: Customer Success, Cloud Consumption, Technical Advisor, Public Cloud, Hybrid Cloud, Customer Engagement, Consumption Models, Strategic Partner, Cloud Infrastructure, Data Services
About the Company: NetApp is the intelligent data infrastructure company, turning a world of disruption into opportunity for every customer. No matter the data type, workload or …
Experience: 7-10 years of overall experience in enterprise cloud software/infrastructure; at least 3+ years of experience in customer facing roles.
Benefits: Comprehensive benefits, including health care, life and accident plans, emotional support resources, legal services, fi…

Ema

Customer Success Specialist Bengaluru
Skills & Focus: Customer Engagement, Customer Onboarding, Product Adoption, Retention, Growth, Issue Resolution, Customer Advocacy, Metrics, Reporting, Artificial Intelligence
About the Company: Ema is building the next generation AI technology to empower every employee in the enterprise to be their most creative and productive. Our proprietary tech al…
Experience: 5+ years in Customer Success, preferably in Enterprise SaaS
Type: Full time
Benefits: Competitive salary and performance-based bonuses. Opportunity to be the founding Customer Success Specialist with one o…

Plivo

Senior Account Manager Bengaluru
Skills & Focus: Account Management, customer retention, customer experience, upselling, cross-selling, customer loyalty, customer relationship strategy, negotiation, SaaS, high-tech
About the Company: Plivo is a leading technology company transforming customer engagement for some of the world’s largest B2C brands, including Uber, WhatsApp, and Zomato.
Experience: 5+ years of overall work experience, 3+ years of experience in Account Management or related role
Type: Full-time

Anthology

Customer Success Manager Bengaluru
Skills & Focus: Customer Success, SaaS, Customer Relationship, Customer Engagement, Account Management, Higher Education, Problem-solving, Communication Skills, Project Management, Client Advocacy
About the Company: Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive.
Experience: 5-8 years of Customer Success experience in a SaaS-based industry

Katalon

Customer Success Manager Bengaluru
Skills & Focus: Customer Success, Customer Relationships, Business Reviews, Customer Goals, Value Stories, Customer Health, Adoption Management, Stakeholder Communication, Expansion Opportunities, Change Management
About the Company: Katalon is the leading provider of a modern, comprehensive quality management platform that enables quality assurance, DevOps, and software teams of any size t…
Experience: At least 3 years prior experience in Customer Success or equivalent history of driving customer outcomes, retention and revenue growth
Benefits: Attractive compensation package, generous time-off, flexible work arrangements, vibrant international working environme…

Plivo

Customer Success Manager Bengaluru
Skills & Focus: Customer Success, client relationships, business executives, APAC, EMEA, adoption, communication solutions, customer issues resolution, trusted advisor, CPaaS
About the Company: Plivo is a cloud communications platform that empowers businesses to connect, engage, and interact with their customers in a more efficient and meaningful way.…
Type: Full-time

Anthology

Customer Success Manager Bengaluru
Skills & Focus: Customer Success, SaaS, customer relationships, engagement, retention, account management, higher education, problem-solving, communication, advocacy
About the Company: Anthology delivers education and technology solutions so that students can reach their full potential and learning institutions thrive. Our mission is to empow…
Experience: 5-8 years of Customer Success experience in a SaaS-based industry
Type: Full-time
Senior Renewal Specialist Bengaluru
Skills & Focus: renewals, client, relationship, education, technology, satisfaction, renewal strategy, account management, cross-functional, client retention
About the Company: Anthology delivers education and technology solutions to empower students and educational institutions.
Experience: 2-5 years in consultative selling and renewal management

Ethos

Customer Support Manager Bengaluru
Skills & Focus: customer support, team management, process excellence, data driven, customer experience, communication, leadership, training, recruitment, metrics monitoring
About the Company: Ethos was built to make it faster and easier to get life insurance for the next million families. Our approach blends industry expertise, technology, and the h…
Experience: 5+ years in customer experience or customer support, 2+ years of experience managing a customer support team and operations

Laundryheap

Senior Associate - Customer Success Management Bengaluru
Skills & Focus: Customer Success, Account Management, Internal Cross-Team Liaison, Account Performance Management, New Customer Onboarding, Communication, Problem-Solving, Analytical Skills, Customer Service, International Setting
About the Company: Laundryheap is an award-winning and industry-leading startup that is revolutionizing laundry and dry cleaning. We collect, clean, and return customers' items i…
Experience: 3+ Years of Experience
Type: Full-time
Benefits: Night shift allowance

Salesforce

Customer Success Manager (Salesforce Developer - AMER shift) Bengaluru
Skills & Focus: Customer Success, Salesforce, Technical Support, Stakeholder Management, Business Value, Adoption, Technical Expertise, SQL, Cloud, CRM
About the Company: Salesforce is a customer relationship management (CRM) platform that provides enterprise cloud computing solutions.
Experience: 8+ years or relevant industry expertise
Type: Full-time

Servicenow

Sr. Global Partner Manager Bengaluru
Skills & Focus: Partner Success, Customer Success, Digital Transformation, Co-sell, Business Development, Joint Go-to-Market, Account Growth, Sales Quotas, Marketing Plans, Value Selling
About the Company: ServiceNow is a cloud computing platform to help companies manage digital workflows for global enterprises.
Type: Full-time

Devrev

Customer Success Manager Bengaluru
Skills & Focus: Customer Success, Onboarding, Implementation, Product adoption, Data analysis, Stakeholder management, Technical expertise, Customer engagement, Consultative approach, Workflow mapping
About the Company: DevRev’s AgentOS, purpose-built for SaaS companies, comprises three modern CRM apps for support, product, and growth teams. It connects end users, sellers, sup…
Experience: 3+ years
Type: Full-time

Anthology

Customer Success Manager Bengaluru
Skills & Focus: Customer Success, SaaS, education technology, account management, customer relationships, higher education, client engagement, renewal cycle, technology solutions, higher education industry
About the Company: Anthology delivers education and technology solutions to help students reach their full potential and learning institutions thrive.
Experience: 5-8 years

Cloudflare

Senior Renewal Account Manager Bengaluru
Skills & Focus: renewal, customer relationship, business value, sales, forecast, contract negotiation, customer engagement, data analysis, stakeholder relationships, SaaS retention
About the Company: At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites…
Experience: Minimum of 5 years of experience in Inside or Field sales, 3+ years relative industry experience.

Cisco

Customer Success Specialist - Data Center Bengaluru
Skills & Focus: Customer Success, Cloud, Data Center, Technical Expertise, Automation, Risk Management, Collaboration, Strategic Advice, Consultative Solutions, Customer Engagement
About the Company: Cisco is a worldwide leader in technology that powers the internet, dedicated to helping customers reimagine their applications and meet their sustainability g…
Experience: 12+ years
Type: Full-time
Benefits: Comprehensive benefits including medical, dental, vision coverage, 401(k) plan, paid time off for volunteering, and add…

Salesforce

Tableau Customer Success Manager (AMER shift) Bengaluru
Skills & Focus: Customer Success, Tableau, SaaS, Technical Expertise, Business Value, Stakeholder Alignment, Performance Optimization, Adoption Path, Proactive Support, Internal Relationship Building
About the Company: Salesforce is the Customer Company, inspiring the future of business with AI+ Data +CRM. They help companies blaze new trails and connect with customers.
Experience: 8+ years
Type: Full time
Benefits: Equal pay, employee resource groups, inclusive benefits

Rentokil Pci

Customer Care Executive Bengaluru
Skills & Focus: Customer Relationship, Retention, Data Analysis, Customer Complaints, Revenue Increase, Budgeted Profit, Lead Generation, Self Conversion, Internal Team Collaboration, External Stakeholders
About the Company: Rentokil PCI is the leading pest control service provider in India. A Rentokil Initial brand, Rentokil PCI was formed in 2017 through a joint venture (JV) betw…
Type: Full-time
Benefits: Safety, Integrity, Innovation, Learning & Development, Open & Transparent, Performance Orientation

Salesforce

Customer Success Manager Bengaluru
Skills & Focus: Customer Success, Salesforce, AI+ Data +CRM, Stakeholder Alignment, Strategic Guidance, Business Value Delivery, Adoption Path & Enablement, Technical Expertise, Proactive Support, Customer Relationship
About the Company: A leading customer relationship management platform inspiring the future of business with AI+ Data + CRM.
Experience: 8+ years in relevant industry expertise in Customer Success, SaaS platform use or project leadership, Technology Consulting, and/or Solutions Architecture.
Type: Full-time

Balbix

Customer Success Manager Bengaluru
Skills & Focus: Cyber Risk management, customer success, onboarding, product adoption, business outcomes, customer satisfaction, upsell, cross-sell, consulting, presentation skills
About the Company: Balbix is the world's leading platform for cybersecurity posture automation. Using Balbix, organizations can discover, prioritize and mitigate unseen risks and…
Experience: 5+ years of experience including minimum 3+ years in customer-facing roles
Type: Full-time

Amplitude

Senior Customer Success Manager for APJ region Bengaluru
Skills & Focus: Customer Success, Enterprise SaaS, Product Adoption, Business Reviews, Data Analytics, Customer Relationships, Growth Strategies, Solution Adoption, Account Management, Digital Optimization
About the Company: Amplitude is the leading digital analytics platform that helps companies unlock the power of their products.
Experience: 4+ years in Customer Success / Account Management role
Customer Success Manager for APJ region Bengaluru
Skills & Focus: Customer Success, Account Management, SaaS, Digital Analytics, Customer Journey, Business Reviews, Product Adoption, Cross-functional Collaboration, Data Storytelling, Digital Optimization
About the Company: Amplitude is the leading digital analytics platform that helps companies unlock the power of their products. Over 4,000 customers, including Atlassian, NBCUniv…
Experience: 3+ years in Customer Success / Account Management role

Rubrik

Renewal Specialist Bengaluru
Skills & Focus: renewal management, customer success, account management, SaaS, cloud data management, negotiation, pipeline management, forecasting, cross-functional coordination, renewal quota
About the Company: Rubrik is on a mission to secure the world’s data. With Zero Trust Data Security™, they help organizations achieve business resilience against cyberattacks, ma…
Experience: 5+ years of experience in Renewals/Account Management/Sales/Customer Success in SaaS

Devrev

Customer Success Manager Bengaluru
Skills & Focus: Customer Success, AI, SaaS, Customer Lifecycle, Onboarding, Product Adoption, API Integration, Data Analysis, Customer Engagement, Retention
About the Company: DevRev is a SaaS company focused on AI-driven solutions for customer success and SaaS support, headquartered in Palo Alto, California, with offices globally.
Experience: 3+ years
Type: Full-time

Google

Customer Onboarding Strategist Bengaluru
Skills & Focus: customer onboarding, digital advertising, business needs, communication skills, sales management, relationship-building, consultative role, performance-enhancing suggestions, client service, market analysis
About the Company: Google is a global technology company specializing in internet services and products that leverage machine learning and data.
Experience: 2 years
Type: Full-time

Salesforce

Customer Success Manager AMER Shift - Salesforce Marketing Cloud Bengaluru
Skills & Focus: Customer Success Manager, Salesforce Marketing Cloud, Technical Customer Success, SaaS, Stakeholder Relationships, Customer Advocacy, Proactive Support, Communication Skills, Technical Skills, Cross-functional Teams
Experience: 8+ years of relevant industry expertise
Type: Full time
Benefits: Various benefits listed on Salesforce benefits page

Razorpay

Customer Success Manager Bengaluru
Skills & Focus: customer success, account management, banking, Fintech, digital banking, payments reconciliation, API payouts, retention, upselling, B2B SAAS
About the Company: Razorpay is building a new-age digital banking hub (Neobank) for businesses in India with the mission to enable frictionless banking and payments experiences f…
Experience: 7+ years in customer success or account management within the banking industry or a Fintech company
Type: Full-time

Katalon

Director of Operations for Customer Success, Support & Professional Services Bengaluru
Skills & Focus: customer success, support, professional services, leadership, data-driven decisions, stakeholder management, operational efficiencies, SaaS environment, customer retention, growth objectives
About the Company: Katalon is a company focused on customer success, support, and professional services, promoting a transparent and growth-enabling working environment.
Experience: 10+ years of experience in customer success, strategy, operations, or consulting role, with at least 5 years in a leadership position
Benefits: Total Remuneration, Growth & Rewards, Physical & Mental Health, Diversity, Equity & Inclusion

Servicenow

Analyst, Success Advocate Bengaluru
Skills & Focus: customer advocate, business outcomes, adoption, ServiceNow, best practices, innovations, capabilities, portfolio management, customer success, escalation management