Last updated: 2025-05-22

30 Technical Support And Engineering jobs in Austin.

Hiring now: Staff Software Performanc @ Arm, Remote Intermediatelevel @ Mashgin, Sr Field Application Engr @ Tenstorren, Customer Solutions Engr C @ Cloudflare, Mission Ops Engr @ Nominal, Application Engr @ Visa, Implementation Engr @ Lightedge, Software Engr Partner Eng @ Google, Technical Leadsupervisor @ Wjcompany, Biz Technology Engr @ Sonar.Explore more at at kaamvaam.com

🔥 Skills

customer support (6) Troubleshooting (5) Collaboration (4) project management (3) Cloudflare platform (3) technical support (3) SQL (3) Technical support (3) Security (3) Virtualization (3)

📍 Locations

Austin (30)
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Arm

Staff Software Performance Engineer Austin
Skills & Focus: SW performance optimization, HW performance analysis, virtualization, Java Virtual Machine, SIMD optimization, cloud, 5G, networking, customer support, open-source
About the Company: Arm is a technology company that designs the ARM architecture and licenses it out to various partners for their use, influencing nearly all industries worldwid…
Experience: Significant experience in software performance optimization and architecture; significant experience in hardware architecture and performance analysis.
Salary: $185,491-$250,958 per year
Type: Full-time
Benefits: Health and Wellness, Work and Life Success, Financial Rewards, Development and Support.

Mashgin

Remote Intermediate-level Position Austin
Skills & Focus: point-of-sale, computer vision, AI, checkout, customer support, installation, technology deployment, communication skills, problem solving, project management
About the Company: Mashgin has developed a successful and innovative point-of-sale experience that uses computer vision and AI to make checkout nearly instantaneous. Our kiosks s…
Experience: Intermediate level
Type: Remote

Tenstorrent

Sr. Field Application Engineer, Computer Systems & Hardware Austin
Skills & Focus: Field Application Engineering, Computer Systems, AI Hardware, Technical Expertise, System Installation, Configuration and Optimization, Troubleshooting, Validation Testing, Documentation, Customer Support
About the Company: Tenstorrent is leading the industry on cutting-edge AI technology, revolutionizing performance expectations, ease of use, and cost efficiency. Our diverse team…
Experience: 10+ years of experience with computer systems and hardware.
Salary: $100k - $500k
Type: Hybrid
Benefits: Highly competitive compensation package and benefits.

Cloudflare

Customer Solutions Engineer (CSE) Austin
Skills & Focus: Customer Solutions Engineer, technical advisor, Cloudflare platform, customer lifecycle, technical support, internet protocols, scripting languages, problem-solving, client management, security aspects
About the Company: Cloudflare is on a mission to help build a better Internet, operating one of the world’s largest networks that powers millions of websites and properties for c…
Experience: 3+ years of prior post-sales customer relationship management
Salary: Estimated annual salary of $125,000 - $175,000 depending on location
Type: Full-time
Benefits: Medical/Rx Insurance, Dental Insurance, Vision Insurance, Flexible Spending Accounts, Commuter Spending Accounts, Ferti…

Nominal

Mission Operations Engineer Austin
Skills & Focus: Mission Operations, Engineering, Customer-facing skills, Hardware mastery, Data Engineering, SQL, Python, Problem-solving, Project management, Technical consulting
About the Company: Nominal is a venture-backed company focused on building software and data solutions for organizations that test and validate complex systems—think drones, rock…
Experience: 4+ years of professional experience
Salary: $150,000 - $170,000 a year
Type: Full-time
Benefits: Medical, dental, and vision insurance with 100% of premiums covered; Unlimited PTO; Free lunch, snacks, and coffee; Pro…

Visa

Application Engineer Austin
Skills & Focus: M365, Exchange Online, SFTP, Email security, Hybrid deployment, Compliance, Technical support, Messaging, System security, Problem resolution

Arm

Senior Platform Debug Engineer Austin
Skills & Focus: Platform Debug Engineer, System level debug, SOC, Cloud, Datacenter, Hardware software ecosystem, Debug/troubleshoot, Collaboration, Customer engagement, Manufacturing validation
About the Company: Arm is building the Future of Computing, providing innovative design and technology solutions across Cloud, Edge, 5G, and Networking segments.
Experience: Minimum 10 years experience in System or SOC level debug and triage
Salary: $156,500-$211,700 per year
Type: Full-time
Benefits: Health and wellness initiatives, financial rewards beyond salary, emphasis on work-life balance, and professional devel…

Lightedge

Implementation Engineer Austin
Skills & Focus: Implementation, Service Delivery, Troubleshooting, Networking, Security, Virtualization, Datacenter, Project Management, Customer Engagement, Documentation
About the Company: LightEdge is an enterprise-grade cloud services and colocation company focused on the needs of businesses and their critical IT requirements.
Experience: 5+ years
Type: Full Time

Google

Software Engineer, Partner Engineering, Google Home Austin
Skills & Focus: partner use cases, system design, development, integration, infrastructure, tools, developer tools, debugging, troubleshooting, documentation
Experience: 1 year of experience with software development in one or more programming languages (e.g., C, C++, Java, JavaScript/TypeScript).

Wjcompany

Technical Lead/Supervisor Austin
Skills & Focus: EDM application operations, technical lead, SOP, training, KPI management, user requirements, ticket escalation, team supervision, policy improvement, technical support

Sonar

Business Technology Engineer Austin
Skills & Focus: Business Technology, engineers, internal applications, scalability, resilience, performance, product, solutions, clean code, growth
About the Company: At Sonar, we’re a group of brilliant, motivated, and driven professionals working hard to help organizations build responsible, secure, high-quality code quick…
Cloud Solutions Engineer Austin
Skills & Focus: Cloud-based solutions, System operations automation, Service quality improvement, Scalable services, Software development, Clean Code, On-call support, Application migration, Development processes, Team collaboration
About the Company: At Sonar, we’re a group of brilliant, motivated, and driven professionals working hard to help organizations build responsible, secure, high-quality code quick…
Experience: Experience in cloud-based solutions and migration of applications to Cloud-native ones.

Findhelp, A Public Benefit Corporation

Staff Technical Solutions Engineer Austin
Skills & Focus: technical solutions, customer support, project management, social care, customer relationships, integrations, troubleshooting, API, Python, SQL
About the Company: We’re changing the way people connect to social care. At Findhelp, we’ve built a comprehensive platform of products and services that make it easy for you to c…
Experience: 5+ years experience in account management, technical customer support, customer success, or partnerships.
Salary: $96,000 - $120,000 a year
Type: Full-time
Benefits: 401k & stock options, Free food and onsite gym at our Austin HQ, Paid parental leave, Competitive PTO & 10 paid holiday…

Conversenow

Associate Engineer Austin
Skills & Focus: voice AI, restaurant technology, automated ordering, quality assurance, testing, customer service, B2B, collaborative work environment, core values, drive-thru team
About the Company: ConverseNow is the leading voice AI platform for restaurants. Our virtual ordering assistants automate drive-thru and phone orders for a growing list of the wo…
Experience: Quality assurance, testing, and customer service
Type: Full-time

Envoy

Solutions Engineer Austin
Skills & Focus: Solutions Engineering, Customer Success, Technical Troubleshooting, API Development, Security Standards, Implementation, Integration, Data Investigation, JavaScript, SQL
About the Company: Envoy’s workplace platform has redefined how companies welcome visitors, improve the onsite experience, book desks and meeting rooms, manage deliveries, and ac…
Experience: 5+ years in a technical solutions engineering or partner engineering role, alternatively 7+ years in a technical account management role, or 5+ years as an Implementation Engineer role
Salary: $141,610 - $161,600 OTE
Type: Full-time
Benefits: Market competitive salary, equity for all full time roles, and great benefits.

Visa

Software Engineer - Contact Center Technologies Austin
Skills & Focus: distributed systems, payment flows, cyber security, B2C platforms, Genesys Cloud, Contact Center Technology, voice, chat, email, security
About the Company: Visa’s Technology Organization is a community of problem solvers and innovators reshaping the future of commerce.
Type: Hybrid

Findhelp

Senior Staff Product Support Engineer Austin
Skills & Focus: technical implementation, issue investigation, code changes, social care resources, customer support, mission-driven, proprietary technology, fast-paced environment, impact, programs
About the Company: Findhelp is a mission-driven organization that provides a comprehensive platform of products and services to connect people to social care resources. The compa…
Type: Full-time

Gcs

Technical Support Analyst Austin
Skills & Focus: Technical Support, Microsoft Azure, Office 365, Remote Technical Support, Windows Server, Public Cloud Technologies, Networking Services, Scripting (PowerShell, Bash, Python), Virtualization Technologies, VOIP Solutions (Ring Central)
About the Company: GCS is a certified small business and an equal opportunity employer.
Experience: 2+ years experience in a help desk or network support position
Type: Full-time
Benefits: 75% to 100% work-from-home options if based in Austin, TX; Flexible Paid Time Off; Medical/Dental/Vision Insurance avai…

Deepl

Technical Solutions Manager, US Austin
Skills & Focus: technical solutions, client-facing, SaaS, REST APIs, SSO frameworks, Azure, OpenID, multi-stakeholder implementations, customer relationships, technologies
About the Company: DeepL is a global communications platform powered by Language AI, dedicated to breaking down language barriers through human-sounding translations and intellig…
Experience: 4+ years of work experience, with at least one year in client-facing software implementation or account management at a SaaS company
Type: Full-time
Benefits: Hybrid work, flexible hours, regular in-person team events, monthly hacking sessions, 30 days of annual leave, competit…

Lightedge Solutions

Support Engineer - Firewall Austin
Skills & Focus: Technical support, Network Security, Firewall, Virtualization, Storage solutions, Backup, Disaster Recovery, Troubleshooting, Customer support, Collaboration
About the Company: LightEdge Solutions is developing the IT solutions that will propel businesses forward over the next 10 years, offering businesses alternatives that streamline…
Experience: At least 3 years of experience in a cloud provider or MSP environment.
Type: Full-time

Cloudflare

Escalation Engineer Austin
Skills & Focus: technical troubleshooting, escalated issues, cross-functional, customer escalation, Linux command line, network infrastructure, process improvements, leadership, communication skills, support experience
About the Company: At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites…
Experience: 2-3 years of technical troubleshooting experience, preferably in technical support or system reliability engineering

Meta

Developer Support Operations Manager, Proactive and Social Austin
Skills & Focus: developer support, customer support, operations expert, technical developer support, cross-functional teams, process improvement, social listening, developer experience, project management, data centric
About the Company: Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Ap…
Experience: 5+ years of experience in developer support, customer support, customer experience, or similar roles.
Salary: $129,000/year to $185,000/year + bonus + equity + benefits
Type: Full Time
Benefits: Meta offers benefits which include individual compensation not limited to hourly rate, monthly rate, or annual salary, …

Cisco Systems

Technical Account Manager | ThousandEyes Federal Austin
Skills & Focus: network, support, cloud, data center, Internet of Everything, FedRAMP, customer, proactive, support engineering, medical
About the Company: Cisco Systems, now forming the ThousandEyes Business Unit within Cisco’s Network Services Business Group, is a global technology company specializing in networ…
Experience: At least 5-7 years in support or relevant technical roles
Salary: 112000 USD - 149900 USD
Type: Full-time
Benefits: Comprehensive healthcare, 401(k), paid holidays, flexible vacations, and more.

Cloudflare

Customer Solutions Engineer Austin
Skills & Focus: Customer success, Internet protocols, Technical support, Troubleshooting, Security, Performance optimization, Networking, Automation, Collaboration, Cloudflare platform
About the Company: Cloudflare is a company dedicated to building a better Internet by providing infrastructure and security services. It operates one of the world's largest netwo…
Experience: 3+ years of prior post-sales customer relationship management
Benefits: Health & Welfare Benefits, Financial Benefits, Time Off, Employee Stock Participation Plan

Synopsys

Staff Solutions Engineer Austin
Skills & Focus: Electrical Engineering, Computer Engineering, DFT methodologies, digital IC design, RTL coding, scan compression, ATPG, MBIST, customer support, problem-solving
About the Company: At Synopsys, we drive the innovations that shape the way we live and connect. Our technology is central to the Era of Pervasive Intelligence, from self-driving…
Experience: 5-7 years of relevant experience, or MS with 3-5 years of relevant experience
Salary: $119000-$179000
Type: Employee
Benefits: Comprehensive medical and healthcare plans, ETO and FTO Programs, maternity and paternity leave, ESPP, retirement plans…

Sonar

Support Engineer Austin
Skills & Focus: Support Engineer, software engineering, customer service, implementation, integration, software solutions, technical support, customer issues, adoption, product discussions
About the Company: Sonar solves the trillion-dollar challenge of bad code. Sonar equips organizations to achieve and sustain a Clean Code state by empowering developers to write …

Cloudflare

Customer Solutions Engineer Austin
Skills & Focus: technical advisor, customer lifecycle, Cloudflare platform, customer retention, technical best practices, relationship building, technical escalations, scripting language, OSI model, Cloudflare products
About the Company: At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites…
Experience: 5-8 years of prior post-sales customer relationship management
Salary: $125,000 - $202,000
Type: Full-time

Cisco Thousandeyes

Senior Network Support Engineer - Federal Austin
Skills & Focus: Network Support, Customer Engineering, Troubleshooting, Cloud/SaaS, Scripting, Virtualization, Security, Linux, Technical Writing, Collaboration
About the Company: Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network.
Experience: At least 5-7 years working in a customer-facing role
Salary: 112,000 -- 149,900 USD
Type: Full-time
Benefits: Quality medical, dental and vision insurance, 401(k) plan, short and long-term disability coverage, paid holidays, vaca…

Canva

Solution Engineer Austin
Skills & Focus: SDK, API, Solutions Engineering, web applications, sales engineering, technical consulting, customer-focused, technical troubleshooting, integration development, Developer community
About the Company: Canva is a free online visual communications and collaboration platform with a mission to empower everyone in the world to design.
Experience: 3+ years

Super Micro Computer

Service Engineer Austin
Skills & Focus: Service Engineer, fieldwork, troubleshooting, technical problems, customer satisfaction, preventive maintenance, 2nd line support, enterprise solution, technical communication, Linux
About the Company: Supermicro® is a Top Tier provider of advanced server, storage, and networking solutions for Data Center, Cloud Computing, Enterprise IT, Hadoop/ Big Data, Hyp…
Experience: Minimum of 1 years experience in field support servicing complex X86 systems and parts preferred
Salary: $70,000 - $100,000
Benefits: Comprehensive benefits package including participation in bonus and equity award programs.