Last updated: 2025-05-22

38 Customer Onboarding And Success jobs in Austin.

Hiring now: Prod Mgr @ Visa, Customer Success Mgr @ Cloudflare, Client Solutions Exec @ Setpoint, Sr Solutions Mgr 1 @ Recurly, Scaled Customer Success M @ Writer, Sr Customer Success Mgr @ Safetycult, Customer Success Mgr @ Hive Learn, Lead Customer Engagement @ Freshworks, Onboarding Analyst @ Hyros, Enterprise Customer Succe @ Betterup.Explore more at at kaamvaam.com

🔥 Skills

project management (12) SaaS (11) Customer Success (11) onboarding (9) customer success (8) data analysis (4) stakeholders (4) implementation (4) adoption (4) cross-functional collaboration (4)

📍 Locations

Austin (38)
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Visa

Product Manager Austin
Skills & Focus: customer onboarding, customer journeys, product development, stakeholder collaboration, new products, regional expansion, Market entry, System implementation, Regulatory compliance, Visa Direct

Cloudflare

Customer Success Manager Austin
Skills & Focus: customer success, cloud security, relationship-building, project management, enterprise customers, technical support, data analysis, business reviews, customer engagement, problem solving
About the Company: At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites…
Experience: 5+ years of experience in cloud security in a customer-facing role with a technical background preferred.
Salary: Estimated annual salary of $143,000.00 - 175,000.00 for New York and Texas based; Estimated annual salary of $159,000.00 - 195,000.00 for New York City, Washington, DC Metro based; Estimated annual salary of $167,000.00 - 205,000.00 for San Francisco Bay Area.
Type: Hybrid
Benefits: Cloudflare offers a complete package of benefits including medical, dental, vision insurance, flexible spending account…

Setpoint

Client Solutions Executive Austin
Skills & Focus: project management, client management, implementation planning, stakeholders, communication, problem-solving, workflow optimization, customer experience, technical information, capital solutions
About the Company: Setpoint provides critical infrastructure for relationships between the world’s largest banks, credit funds and capital markets counterparties, focusing on tec…
Experience: 4+ years in consulting, strategy, banking, enterprise technology, or related client facing experience
Salary: $95,000 - $115,000
Benefits: competitive salaries, stock options, medical, dental and vision coverage, 401k, disability coverage, and flexible vacat…

Recurly, Inc.

Senior Solutions Manager 1 Austin
Skills & Focus: customer onboarding, SaaS, subscription billing, project management, technical challenges, customer experience, implementation, relationship building, training, continuous improvement
About the Company: Recurly, Inc., a SaaS company, provides a versatile subscription management platform to manage the entire subscription lifecycle for market-leading brands worl…
Experience: Minimum of 5 years of relevant experience within the FinTech industry, including exposure to SaaS business models and technologies.
Type: Full-time
Benefits: Recurly offers competitive benefits programs, including medical, dental, vision benefits, life insurance, short and lon…

Writer

Scaled Customer Success Manager Austin
Skills & Focus: customer onboarding, adoption, retention, relationship management, CS tools, playbooks, data analysis, cross-sell, up-sell, team collaboration
About the Company: Writer is committed to great writing for everyone.
Experience: 3+ years in a CSM role in B2B SaaS
Type: Full-time
Benefits: Generous PTO, medical, dental, and vision coverage, paid parental leave, fertility support, flexible spending accounts,…

Safetyculture

Senior Customer Success Manager Austin
Skills & Focus: Customer Success, Transportation, Logistics, Enterprise customers, SaaS, Operations platform, Business goals, Partnership growth, Trusted advisor, Maximize value
About the Company: SafetyCulture is a global, product-led SaaS company with the mission of helping distributed working teams get better every day. We're a mobile-first operations…
Experience: Direct work experience in Transportation and/or Logistics or managing Enterprise customers in these industries.
Type: Full-time

Hive Learning

Customer Success Manager Austin
Skills & Focus: Customer Success, Sales Enablement, Client Relationships, Onboarding, Product Adoption, Data-Driven, Stakeholder Management, Growth Opportunities, Contract Negotiation, Problem-Solving
About the Company: Hive Learning is redefining the future of learning and sales enablement. Our platforms, Hive Learning and Hive Perform, empower businesses to upskill their tea…
Experience: 1-2 years in Customer Success or a related field
Type: Full-Time
Benefits: 20 days annual leave plus public holidays, Day off for your birthday, 5 days paid sickness leave, Private medical insur…

Freshworks

Lead - Customer Engagement Austin
Skills & Focus: Customer Engagement, project management, implementation, deployment, cross-functional teams, stakeholders, planning, risk management, communication, customer satisfaction

Hyros

Onboarding Analyst Austin
Skills & Focus: onboarding analyst, customer success, SaaS, Google Adwords, Facebook ad manager, HTML, marketing software, attention to detail, communication skills, career growth
About the Company: HYROS specializes in providing sales tracking solutions for large VIP clients in marketing, focusing on a personal level of service and helping clients effecti…
Experience: Experience in customer success at a SaaS company, technical skills in reading code, familiarity with marketing software.
Type: Full-time
Benefits: Focus on long-term career growth, coaching and development opportunities, remote work culture, potential for career adv…

Safetyculture

Director, Customer Solutions & Implementation Austin
Skills & Focus: customer solutions, implementation, SaaS, customer success, onboarding, integrations, technical leader, operational leadership, global team, strategic vision
About the Company: SafetyCulture is a customer and product-led SaaS company, our mission is to help working teams get better every day, our technology platform and products give …

Setpoint

Capital Solutions Manager Austin
Skills & Focus: fintech, debt capital markets, clients, analytical skills, problem-solving, Excel, onboarding, operational processes, legal agreements, customer communication
About the Company: Setpoint provides purpose-built capital and technology to asset-backed borrowers and lenders. Our platform is the funding operating system for originators: it …
Experience: 4-7 years of FP&A, asset backed lending or debt capital market experience
Salary: $95,000 - $150,000
Type: Full-time
Benefits: competitive salaries, stock options, medical, dental and vision coverage, 401k, disability coverage, and flexible vacat…

Betterup

Enterprise Customer Success Manager Austin
Skills & Focus: customer success, client service, strategic consulting, project management, relationship mastery, problem-solving, storytelling, value delivery, account health, leadership skills
About the Company: BetterUp is a company focused on human transformation, providing personal coaching and development for employees.
Salary: $94,000.00 – $162,000.00
Type: Full-time
Benefits: Access to BetterUp coaching, competitive compensation plan, flexible paid time off, learning and development stipend, c…

Meta

Head of Advertiser Experience & Support Operations Austin
Skills & Focus: customer support operations, operational standards, strategic thinker, program management, process improvement, cross-functional collaboration, customer satisfaction, team building, metrics tracking, continuous process-improvement
About the Company: Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Ap…
Experience: 12+ years of experience in Customer Experience, Strategy & Operations or Product Development, 5+ years of experience in people management
Salary: $172,000/year to $243,000/year + bonus + equity + benefits
Type: Full Time
Benefits: In addition to base compensation, Meta offers benefits.

Way

Senior Implementation Manager Austin
Skills & Focus: stakeholders, implementation, customer satisfaction, product, client relationships, process improvement, communication, stakeholder management, data analysis, start-up
About the Company: Way is a category-leading B2B technology platform empowering brands to unlock the power of experiences, with a focus on hospitality and experiential services. …
Experience: 3+ years in a client-facing role for software implementation services
Type: Full-time
Benefits: Competitive salary, equity, medical/dental/vision coverage, 401K, travel perks, $500 annual experience stipend

Safetyculture

Manager, Customer Success Austin
Skills & Focus: Customer Success, adoption, retention, expansion, advocacy, coaching, cross-functional teams, continuous improvement, value realization, outcome alignment
About the Company: SafetyCulture is a global, product-led SaaS company with the mission of helping distributed working teams get better every day. We're a mobile-first operations…
Type: Full-time

Deepl

Senior Field Enablement Manager Austin
Skills & Focus: Sales Enablement, Enablement programs, Sales methodologies, Coaching, Sales processes, Remote team collaboration, Data-driven, Cross-functional teams, Hybrid onboarding, SaaS
About the Company: DeepL is a global communications platform powered by Language AI. Since 2017, we’ve been on a mission to break down language barriers. Our human-sounding trans…
Experience: A minimum of 5-7 years
Type: Full time
Benefits: 30 days of annual leave, hybrid work, flexible hours, competitive benefits, monthly full-day hacking sessions.

Dbt Labs

Customer Success Architect Austin
Skills & Focus: Customer Success, Technical Account Management, Data Transformation, SQL, Analytics Engineering, Product Adoption, Customer Retention, Customer Satisfaction, Stakeholder Engagement, Data Infrastructure
About the Company: Since 2016, dbt Labs has been on a mission to help analysts create and disseminate organizational knowledge. They've pioneered the practice of analytics engine…
Experience: 2+ years in a post-sales role
Salary: $100,000 - $130,000 OTE USD
Type: Hybrid
Benefits: Unlimited vacation time, 401k plan with 3% contribution, comprehensive healthcare coverage, generous paid parental leav…

Airtable

Enablement Program Manager Austin
Skills & Focus: enablement, training, program management, onboarding, curriculum, delivery, collaboration, stakeholder, sales methodology, content development
About the Company: Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizat…
Experience: 5+ years of experience in enablement, training, teaching, or a related field.
Type: Full-time
Benefits: Comprehensive benefit offerings including the opportunity to receive benefits, restricted stock units, and may include …

Recurly, Inc.

Customer Success Manager II Austin
Skills & Focus: Customer Success, Relationship-building, SaaS, Onboarding, Implementation, Customer Engagement, Retention, Growth, Technical Support, Best Practices
About the Company: Recurly, Inc., a SaaS company, provides a versatile subscription management platform to manage the entire subscription lifecycle for market-leading brands worl…

Way

Enterprise Customer Success Manager Austin
Skills & Focus: Customer Success, SaaS, hospitality, data-driven decision making, relationship management, consultative support, corporate engagement, negotiations, cross-functional collaboration, strategic growth
About the Company: Way is the category-leading B2B technology platform enabling brands to capitalize on the growing demand for transformative experiences. Founded in 2020, Way ha…
Experience: 1-5 years in Enterprise Customer Success, ideally in the software industry, with direct hospitality experience required.
Type: Full-time
Benefits: Competitive salary, generous equity, medical, dental, and vision coverage paid 100% by the company, 401K benefits and o…

Qualia

Customer Success Manager (Remote) Austin
Skills & Focus: Customer Success, Account Management, Software Implementation, Customer Support, Relationship Management, Revenue Growth, Sales Drive, Technical Expertise, Client Onboarding, Real Estate
About the Company: Qualia is a leading B2B real estate technology company that develops digital closing platforms for the real estate ecosystem, including homebuyers, sellers, le…

Imagine.Io

Head - Customer Success Austin
Skills & Focus: customer success, team management, client engagement, product adoption, performance metrics, customer retention, account growth, operational processes, revenue growth, SaaS
About the Company: Imagine.io is a leading provider of innovative 3D design and visualization solutions, empowering professionals in e-commerce, manufacturing, product design and…
Experience: 10+ years of customer success experience, 4+ years of management experience
Salary: 150,000 USD
Type: Full-Time
Benefits: Competitive salary and commission structure. Comprehensive benefits package, including health and dental. Opportunity f…

Writer

Strategic Customer Success Manager Austin
Skills & Focus: customer success, Fortune 50-100, project management, retention, adoption, stakeholder relationships, change management, high-touch service, analytical skills, renewal process
About the Company: Writer is the full-stack generative AI platform delivering transformative ROI for the world’s leading enterprises. Named one of the top 50 companies in AI by F…
Experience: 7+ years in a CSM role focused on Fortune 50-100 accounts
Type: Full-time
Benefits: Generous PTO, plus company holidays, medical, dental, and vision coverage, paid parental leave (12 weeks), fertility an…

Vestwell

Senior Associate, Implementations Austin
Skills & Focus: implementations, project management, onboarding, client servicing, financial advisors, plan sponsors, 401(k), cross-functional collaboration, customer service, subject matter expertise
About the Company: Vestwell is the financial technology company powering the new savings economy. The New York City-based fintech platform redefines how people save for the criti…
Experience: 2-4 years in project management and leading team initiatives end to end
Salary: $65K - $70K
Type: Full-time
Benefits: Competitive health coverage, generous vacation offering, hybrid office policy, and a 401(k) plan.

Airtable

Services Partners Manager Austin
Skills & Focus: services partners, partner management, partner enablement, customer success, onboarding, training, B2B SaaS, partner strategy, stakeholder alignment, services delivery
About the Company: Airtable is the no-code app platform that empowers people closest to the work to accelerate their most critical business processes. More than 500,000 organizat…
Experience: 5-8+ years partnerships experience, with an emphasis on managing services / solutions partnerships across B2B SaaS platforms.
Salary: $211,900 - $275,500 USD
Benefits: Comprehensive benefit offerings including opportunities for restricted stock units and incentive compensation.

Findhelp

Customer Success Manager Austin
Skills & Focus: customer relationships, onboarding, customer accounts, impact tracking, social care resources, mission driven, privacy, security, proprietary technology, program connectivity
About the Company: Findhelp has built a comprehensive platform of products and services that make it easy for you to connect people to resources, follow them on their journey, an…
Experience: Experience in customer relationship management or related field
Type: Full-time

Walkme

Senior Customer Success Manager Austin
Skills & Focus: Customer Success, Digital Adoption, Fortune 1000, Revenue Management, Client Relationship, Solutions Recommendations, Product Utilization, Strategic Advisor, Customer Value, Account Management
About the Company: WalkMe pioneered the Digital Adoption Platform (DAP) to empower business leaders to accomplish the promise of technology in today's overwhelming digital world.…
Experience: 5+ years in customer success or account management role
Type: Full-time

Dataiku

Customer Success Engineer (CSE) Austin
Skills & Focus: Customer Success, Technical Programming, Enterprise Analytics, Data Science, User Adoption, Cross-functional Teams, Business Analytics, Satisfaction, Onboarding, Problem-solving
About the Company: Dataiku is pioneering the future of AI with a platform that makes data actionable and accessible, with over 1,000 teammates across 25 countries and backed by r…
Experience: Minimum of two years of experience in sales engineering, technical or solutions consulting, post-sales technical delivery, or data science roles.
Salary: $120,000 — $160,000 USD
Type: Full-time
Benefits: Comprehensive benefits including stock options, medical, dental, and vision plans, flexible spending accounts, pre-tax …

Writer

Enterprise Customer Success Manager Austin
Skills & Focus: customer success, project management, B2B SaaS, stakeholder management, renewal process, relationship building, change management, adoption, data analysis, communication skills
About the Company: Great writing, for everyone. It’s our vision for Writer, and our customers’ vision for their teams.
Experience: 5+ years in a CSM role in Enterprise B2B SaaS
Type: Full-time
Benefits: Generous PTO, plus company holidays; Medical, dental, and vision coverage for you and your family; Paid parental leave …

Luxury Presence

Client Experience Specialist Austin
Skills & Focus: client retention, customer empathy, project management, SaaS, real estate, communication skills, data-driven decisions, adaptability, teamwork, problem solving
About the Company: Luxury Presence is the leading digital platform revolutionizing the real estate industry for agents, teams, and brokerages. Our award-winning websites, cutting…
Experience: 1-2 years in a client retention role, preferably at a SaaS company

Hive Learning

Customer Success Associate Austin
Skills & Focus: Customer Success, client satisfaction, onboarding, stakeholder relationships, revenue growth, platform demos, client feedback, GenAI tools, renewals, upsell
About the Company: Hive Learning is redefining the future of learning and sales enablement.. Our platforms, Hive Learning and Hive Perform, empower businesses to upskill their te…
Experience: 0-2 years
Type: Full-Time
Benefits: 20 days annual leave plus public holidays, Day off for your birthday, 5 days paid sickness leave, Private medical insur…

Enverus

Onboarding Manager Austin
Skills & Focus: onboarding, sales training, coaching, project management, sales process, training materials, sales tools, performance metrics, role-playing, adult learning principles
About the Company: Enverus is the leading energy SaaS company delivering highly technical insights and predictive/prescriptive analytics that empower customers to make decisions …
Experience: 3+ years in a SaaS sales, enablement, or training role.
Salary: $85,000 - $115,000 + bonus
Benefits: Medical, Dental, Vision, Income Protection (disability, life/AD&D, critical illness, accident), Employee Assistance Pro…

Compound Planning

Client Services Associate Austin
Skills & Focus: client onboarding, client services, operational tasks, dashboard management, client relationships, client inquiries, salesforce tracking, prospective client meetings, cross-functional communication, problem-solving mindset
About the Company: Compound Planning is a high growth digital family office for entrepreneurs, professionals, and retirees, managing currently 2.5B AUM with a team of financial a…
Experience: Experience in client services preferred
Salary: $55,000-$65,000
Type: Full-time
Benefits: Equity compensation, health insurance benefits, 401k

Roller

Training & Implementation Manager Austin
Skills & Focus: implementations, customer experience, onboarding, project management, SaaS, leisure, attractions, stakeholders, customer relationships, payments
About the Company: ROLLER is a global software-as-a-service company designed to help businesses in the leisure and attractions industry operate more efficiently and deliver great…
Experience: At least 3 years of experience utilizing onboarding or project management skills, ideally in a SaaS or technology-based environment.
Type: Full-time
Benefits: 20 days of paid time off (PTO), 10 sick days, 13 paid holidays, 4 ROLLER Recharge days, 16 weeks paid parental leave fo…

Visa

Senior Consultant Specialist Client Success Manager Austin
Skills & Focus: client success, payment processing, product adoption, client relationships, payment solutions, client performance, client support, automation, client engagement, operational excellence
About the Company: Visa is a global payments technology company that connects consumers, merchants, financial institutions, businesses, and government entities to electronic paym…

Safetyculture

Senior Customer Success Manager Austin
Skills & Focus: Customer Success, SaaS, Construction, Manufacturing, Enterprise customers, Account management, Continuous improvement, Customer experience, Product improvement, Trust advisor
About the Company: SafetyCulture is a global, product-led SaaS company with the mission of helping distributed working teams get better every day. We're a mobile-first operations…
Experience: Direct work experience in Construction and/or Manufacturing or a strong track record of managing Enterprise customers in these industries
Type: Full-time

Visa

Sr Consultant Specialist Client Success Manager Austin
Skills & Focus: Client Success, Product Adoption, Client Relationship, Payment Processing, Solution Optimization, Client Performance, Operational Excellence, Customer Centric, Proactive Monitoring, Technical Skills
About the Company: Visa Inc. is a global payments technology company known for facilitating digital payments and transaction processing.

Cais

Fund Onboarding Vice President Austin
Skills & Focus: project management, operations, financial services, fund onboarding, cross-functional collaboration, process improvements, client liaison, product onboarding, automation, relationship management
About the Company: CAIS is the pioneer in democratizing access to and education about alternative investments for independent financial advisors.
Experience: 6+ years of experience in project management or operations within financial services.
Type: Full-time
Benefits: Comprehensive benefits package that includes generously subsidized healthcare with 100% employer paid dental and vision…