Last updated: 2025-05-22

24 Technical And Product Support jobs in Atlanta.

Hiring now: Client Support Analyst @ Zinnia, Customer Support Analyst @ Pdi Techno, Client Resolution Analyst @ Visa, Consultant Supply Chain S @ Manhattan , Mgr Of Technical Support @ Outreach, Technical Support Spec Sp @ Geotab, Solutions Support Engr @ Wiz, Service And Support Rep @ Intuit, Intermediate Deployment A @ Mashgin, Sr Escalations Support En @ Cisco Thou.Explore more at at kaamvaam.com

🔥 Skills

troubleshooting (6) SQL (5) customer service (5) technical support (5) supply chain (4) software solutions (4) Technical Support (4) customer support (4) Customer Support (3) Problem Solving (3)

📍 Locations

Atlanta (22) Alpharetta (2)
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Zinnia

Client Support Analyst Alpharetta
Skills & Focus: support, systems, production support, incident resolution, business analysis, SQL, client/server, network environments, customer service, problem solving
About the Company: Zinnia is the leading technology platform for accelerating life and annuities growth. With innovative enterprise solutions and data insights, Zinnia simplifies…

Pdi Technologies

Customer Support Analyst II Alpharetta
Skills & Focus: customer service, software support, troubleshooting, communication, documentation, software enhancements, on-call support, Mentoring, Microsoft SQL, PDI products
About the Company: At PDI Technologies, we empower some of the world's leading convenience retail and petroleum brands with cutting-edge technology solutions that drive growth an…
Type: Full-time
Benefits: competitive salary, market-competitive benefits, and a quarterly perks program.

Visa

Client Resolution Analyst Atlanta
Skills & Focus: manage, proactively, coordinate, advocate, build, relationships, industry and technology trends, support, product and services, clients
Experience: Mid-level

Manhattan Associates

Consultant - Supply Chain Software Solutions Atlanta
Skills & Focus: consultant, supply chain, software solutions, implementation, troubleshoot, database, SQL, customer enhancement, project prioritization, client needs
About the Company: We create possibilities that move life and commerce forward. Our supply chain commerce technology connects two billion people to 20 billion consumer choices.
Experience: 2-3 years developing, supporting or implementing application software; 1 year in supply chain or enterprise software domain; 1 year in database troubleshooting or SQL development.
Benefits: Diversity and inclusion initiatives, cultural celebrations, interest groups, volunteer opportunities.

Outreach

Manager of Technical Support Atlanta
Skills & Focus: Technical Support, Customer Support, People Management, Problem Solving, Escalation Management, Software Implementations, SaaS Technologies, Mentoring, Coaching, Customer Experience
Experience: Minimum 3-5 years experience in managing IT or Support organizations
Salary: $90,000 - $130,000
Type: Full-time
Benefits: incentive compensation, bonus, restricted stock units, and benefits

Geotab

Technical Support Specialist - Spanish Atlanta
Skills & Focus: technical support, customer service, troubleshooting, Geotab products, hardware issues, software issues, communication skills, bilingual, flexibility, data analytics
About the Company: Geotab is a global leader in IoT and connected transportation and certified 'Great Place to Work™.' We are a company of diverse and talented individuals who wo…
Experience: 1-3 years in customer service/support capacity, 1-3 years with troubleshooting technical issues
Type: Full-time
Benefits: Flex working arrangements, home office reimbursement program, baby bonus & parental leave top up program, online learni…

Wiz

Solutions Support Engineer Atlanta
Skills & Focus: customer support, technical support, cloud technologies, troubleshooting, networking, system administration, coding, scripting, incident management, automation
About the Company: Wiz is on a mission to help organizations secure their cloud environments and accelerate their businesses. We are the fastest-growing startup ever, trusted by …
Experience: 2+ years of hands-on, technical experience in customer support, technical support, system administration, or related customer-facing role
Type: Full-time

Geotab

Technical Support Specialist - Spanish Atlanta
Skills & Focus: Technical Support, Customer Service, Troubleshooting, Hardware, Software, Diagnostics, Customer Communication, Product Support, Networking, Data Analysis
About the Company: Geotab ® is a global leader in IoT and connected transportation, advancing security, connecting commercial vehicles, providing web-based analytics, and offerin…
Experience: 1-3 years in customer service/support and troubleshooting
Benefits: Flex working arrangements, home office reimbursement, baby bonus & parental leave top-up, online learning, electric veh…

Intuit

Service and Support Representative Atlanta
Skills & Focus: Software Engineering, Data, Customer Success, Tax, Product Management, Corporate Strategy, Legal, Information Technology, Marketing, Human Resources
Salary: $149,000 - $195,000
Type: Full-time

Manhattan Associates

Supply Chain Software Implementation Analyst Atlanta
Skills & Focus: supply chain, software solutions, issue resolution, client communication, testing, operational success, enhancements, database troubleshooting, SQL, application software
About the Company: We create possibilities that move life and commerce forward. Our supply chain commerce technology connects two billion people to 20 billion consumer choices.
Experience: 1 year of experience in developing, supporting or implementing application software preferred; 6 months experience with database troubleshooting or developing in SQL or related relational database preferred.
Benefits: Cultural celebrations, interest groups, volunteer opportunities, commitment to diversity and inclusion.

Mashgin

Intermediate Deployment and Installation Technician Atlanta
Skills & Focus: deployment, installation, customer support, checkout technology, computer vision, AI, problem solving, communication skills, project completion, user experience
About the Company: At Mashgin, we have developed a successful and innovative point-of-sale experience that uses computer vision and AI to make checkout nearly instantaneous. Our …
Experience: Intermediate level
Type: Remote

Intuit

Manager, Customer Supportability Atlanta
Skills & Focus: Customer Success, Supportability, Management, Customer Service, Hybrid Work, Technical Support, Problem Solving, Team Leadership, Communication Skills, Collaboration
Type: Full-time

Cisco Thousandeyes

Senior Escalations Support Engineer Atlanta
Skills & Focus: network loss, diagnose, monitoring, automation, network outage, technical support, customer issues, network telemetry, AI-powered, product improvement
About the Company: Cisco ThousandEyes is a Digital Experience Assurance platform that empowers organizations to deliver flawless digital experiences across every network. Powered…
Experience: 5–8+ years in a technical support, engineering, or customer-facing role
Salary: 112,000 USD - 149,900 USD
Type: Full-time
Benefits: Medical, dental, vision insurance, 401(k), paid holidays, vacation and sick time, performance incentives, and additiona…

Jacuzzi Group

Help Desk Manager Atlanta
Skills & Focus: Help Desk, IT support, remote, Microsoft 365, leadership, customer service, escalation, problem management, KPI, Agile
About the Company: Jacuzzi Group is a leading manufacturer of hot tubs, swim spas, baths, showers, saunas, and pool equipment. With their headquarters in California and operation…
Experience: 5+ years of experience supporting remote users in enterprise environments; 3+ years of experience Managing IT support teams
Salary: $100,000 + based on experience
Benefits: 401(k) with matching, Dental insurance, Health insurance, Health savings account, Life insurance, Paid time off, Vision…

Intuitive

Digital Support Associate Atlanta
Skills & Focus: technical support, customer service, troubleshooting, digital products, issue resolution, networking, CRM system, communication skills, collaboration, healthcare
About the Company: At Intuitive, we are united behind our mission: we believe that minimally invasive care is life-enhancing care. Through ingenuity and intelligent technology, w…
Experience: Minimum of two years’ experience providing customer phone support. IT or technical support experience for direct-to-consumer technology is preferred.
Salary: $44 USD - $64 USD
Type: Full-time
Benefits: We provide market-competitive compensation packages, inclusive of base pay, incentives, benefits, and equity.

Intuit

Manager 2, Customer Supportability Atlanta
Skills & Focus: customer support, technical support, management, mentorship, SaaS, enterprise solutions, escalations, problem-solving, KPIs, continuous improvement
About the Company: Intuit is the global financial technology platform that powers prosperity for the people and communities we serve.
Experience: 8+ years of experience in customer support, technical support, or a related role, with a significant focus on supporting mid-market or enterprise-level customers.
Type: Full-time

Evident

Tier 2 Technical Support Engineer Atlanta
Skills & Focus: Technical Support, Customer Experience, Customer Satisfaction, Problem Resolution, Technical Issues, Stakeholder Engagement, Product Support, Risk Management, API, Web Portal
About the Company: The world’s largest organizations rely on Evident to help them protect their business and brand from third-party risk. Our game-changing technology - which ena…
Type: Hybrid

Cloudflare

Customer Solutions Engineer Atlanta
Skills & Focus: technical advisor, customer lifecycle, Cloudflare platform, customer retention, technical best practices, relationship building, technical escalations, scripting language, OSI model, Cloudflare products
About the Company: At Cloudflare, we are on a mission to help build a better Internet. Today the company runs one of the world’s largest networks that powers millions of websites…
Experience: 5-8 years of prior post-sales customer relationship management
Salary: $125,000 - $202,000
Type: Full-time

Splunk

Senior Technical Success Engineer Atlanta
Skills & Focus: technical health, customer support, Splunk Cloud, Enterprise deployments, troubleshooting, best practices, mentor, advisory services, customer environments, performance
About the Company: Splunk, a Cisco company, is building a safer and more resilient digital world with an end-to-end full stack platform made for a hybrid, multi-cloud world.

Manhattan Associates

Consultant Atlanta
Skills & Focus: supply chain, software solutions, client implementation, detailed design, system implementation, troubleshoot, database troubleshooting, SQL, customer feedback, product improvements
About the Company: We create possibilities that move life and commerce forward. Our supply chain commerce technology connects two billion people to 20 billion consumer choices.
Experience: 2-3 years of experience developing, supporting or implementing application software; 1 year of experience implementing in any supply chain domain or other enterprise software domain; 1 year of experience with database troubleshooting or developing in SQL or related relational database.
Benefits: Commitment to diversity and inclusion; cultural celebrations; interest groups; volunteer opportunities.

Manhattan

Consultant Atlanta
Skills & Focus: consultant, implementation, supply chain, troubleshooting, software solutions, customer enhancements, project prioritization, database, SQL, travel
About the Company: We create possibilities that move life and commerce forward. Our supply chain commerce technology connects two billion people to 20 billion consumer choices.
Experience: 2-3 years of experience developing, supporting or implementing application software; 1 year of experience implementing in any supply chain domain or other enterprise software domain; 1 year of experience with database troubleshooting or developing in SQL or related relational database.
Benefits: Commitment to diversity and inclusion; cultural celebrations; interest groups; volunteer opportunities.

Outreach

Technical Support Engineer Atlanta
Skills & Focus: AI Sales Execution Platform, Technical Support Engineer, customer interactions, revenue AI technology, customer journey, process updates, product investments, training, customer advocate, technical expertise
About the Company: Outreach is the first and only AI Sales Execution Platform built for intelligent revenue workflows. Built on the world’s largest foundation of customer interac…
Type: Hybrid

Intuit

Manager, Customer Supportability Atlanta
Skills & Focus: Customer Support, Management, Innovation, Financial Software, Data Analysis, Project Management, Team Leadership, Problem Solving, Client Relations, Collaboration
About the Company: Intuit is a financial software company that offers products like TurboTax, QuickBooks, and Mint to help consumers and small businesses manage their finances.
Type: Full-time

Contact Government Services, Llc

Litigation Support Technician Atlanta
Skills & Focus: Litigation Support, Technical Assistance, Quality Assurance, Systems Security, Customer Support, Configuration, Installation, Troubleshooting, Database Management, Collaboration
About the Company: Contact Government Services is looking for a Litigation Support Technician to work at the United States Attorney's Office. CGS brings motivated, highly skilled…
Experience: Mid level
Type: Full Time
Benefits: - Health, Dental, and Vision - Life Insurance - 401k - Flexible Spending Account (Health, Dependent Care, and Commuter)…