Last updated: 2025-05-22

16 Customer Success Manager jobs in Los Angeles.

Hiring now: Customer Success Mgr @ Impact Net, Account Mgr @ Performa, Customer Success Mgr @ Bluecargo, Sr Customer Success Archi @ Amplitude, Customer Success Mgr @ Nielsen, Account Mgr @ Box, Renewals Lead @ Heygen, Customer Success Lead @ Sweetgreen, Sr Client Success Rep @ Contact Go, Client Partner @ Brillio.Explore more at at kaamvaam.com

🔥 Skills

customer success (5) Customer Success (4) Client Relationships (4) Onboarding (4) SaaS (4) Upselling (3) customer experience (3) Managed Services (2) IT Solutions (2) Cybersecurity (2)

📍 Locations

Los Angeles (12) Anaheim (1) Irvine (1) Riverside (1) Santa Ana (1)

Impact Networking

Skills & Focus: Customer Success, Managed Services, IT Solutions, Cybersecurity, Digital Transformation, Client Relationships, Onboarding, Performance Metrics, Renewals, Upselling
About the Company: At Impact, we specialize in Managed Services across IT, Cybersecurity, Digital Transformation, Marketing and AI. We’re dedicated to helping businesses secure, …
Experience: 3+ years of experience in Customer Success, Account Management, Account Executive or a related role in a managed services, IT, cybersecurity, or digital transformation environment.
Salary: $80,000 - $100,000 plus commission eligibility
Type: Full-time
Benefits: 20 days of PTO, 7 sick days, 12+ paid holidays, Paid Parental Leave, Comprehensive Health, Disability Life, Dental and …

Performa

Skills & Focus: Client success, Customer relationships, Account management, Upselling, Cross-selling opportunities, Cross-functional collaboration, Product enhancement, Customer satisfaction, Business requirements, Problem-solving skills
About the Company: Performa is revolutionizing peace officer training: creating sharper minds and safer outcomes for law enforcement and citizens. Our technology is underpinned b…

Bluecargo

Skills & Focus: customer success, logistics, technology, relationship management, customer engagement, onboarding, growth, expansion, data analysis, client-centric
About the Company: BlueCargo builds software for trucking companies to optimize their logistics processes, providing real-time information and solutions to enhance efficiency.
Experience: 6+ years
Salary: $100K - $140K
Type: Full-time
Benefits: Comprehensive health, dental, vision benefits, 401K, unlimited PTO, performance-based bonus

Amplitude

Skills & Focus: Customer Success, Technical Advisor, Data Management, Consultative Support, Analytics Data, SaaS Solutions, Digital Marketing, Programming Languages, API Concepts, Stakeholder Engagement
About the Company: Amplitude is the leading digital analytics platform that helps companies unlock the power of their products. Over 3,800 customers rely on Amplitude to gain sel…
Experience: At least 5 years of customer facing technical experience.
Salary: Salary range: $164,000 - $246,000 total target cash (inclusive of bonus or commission)
Type: Full-time
Benefits: Excellent Medical, Dental and Vision insurance, Flexible time off, paid holidays, generous stipends, Excellent Parental…

Nielsen

Skills & Focus: customer success, product, adoption, engagement, insights, measurement, client, support, relationship, value
About the Company: At Nielsen, we are passionate about our work to power a better media future for all people by providing powerful insights that drive client decisions and deliv…

Box

Account Manager Los Angeles
Skills & Focus: customer retention, enterprise customers, relationship-building, product knowledge, adoption, change management, C-level Executives, customer health, collaboration, SaaS
About the Company: Box (NYSE:BOX) is the leader in Intelligent Content Management. Our platform enables organizations to fuel collaboration, manage the entire content lifecycle, …
Experience: 4+ years prior account management experience, 4+ years of experience in SaaS
Salary: $128,000 - $160,000 USD
Type: Full-time
Benefits: Box offers equity and healthcare benefits.

Heygen

Renewals Lead Los Angeles
Skills & Focus: renewals, customer success, account management, retention, SaaS, Salesforce, billing, negotiation, AI, video
About the Company: At HeyGen, our mission is to make visual storytelling accessible to all. Over the last decade, visual content has become the preferred method of information cr…
Experience: 4-6 years in SaaS renewals, customer success, or account management
Salary: $150,000 to $165,000 annually
Type: Full-time
Benefits: comprehensive benefits including a 401k plan, health benefits, generous PTO, a parental leave program and emotional hea…

Sweetgreen

Skills & Focus: customer success, team leadership, customer experience, training programs, omnichannel strategy, customer response plans, process improvement, customer interactions, performance goals, cross-functional teams
About the Company: sweetgreen is on a mission to build healthier communities by connecting people to real food. We passionately believe that real food should be convenient and ac…
Experience: 5+ years of experience in customer experience or customer support roles
Salary: $100,000 USD
Benefits: Highly competitive pay + bonus plan, Three different medical plans, Dental and Vision insurance, Flexible PTO plan, 401…

Contact Government Services, Llc

Skills & Focus: Client Success, Business Development, Proposal Support, Government Contracting, CRM, Onboarding, Recruitment, Pipeline Management, Technical Writing, Client Relationships
Salary: $67,500 - $97,500 a year
Type: Full Time

Sweetgreen

Skills & Focus: customer experience, customer support, leadership, problem-solving, training programs, escalation process, customer response plans, customer interactions, metrics analysis, cross-functional collaboration
About the Company: sweetgreen is on a mission to build healthier communities by connecting people to real food. We passionately believe that real food should be convenient and ac…
Experience: 5+ years
Salary: $80,000 — $100,000
Benefits: Highly competitive pay + bonus plan, Three different medical plans, Dental and Vision insurance, Flexible PTO plan, 401…

Brillio

Client Partner Los Angeles
Skills & Focus: customer success, sales, business development, executive relationships, CXO level, strategic partnerships, revenue growth, customer experience, digital transformation, trusted advisor
About the Company: Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption i…

Moego

Skills & Focus: operations experience, pet care, onboarding, implementation, customer transition, workflows, product trainings, customer feedback, scalable processes, SaaS
About the Company: MoeGo is on a mission to transform the future of pet care business, from small-business groomers to franchise doggie hotels. The dedicated entrepreneurs behind…
Experience: 5+ years of hands-on operations experience in the pet care industry (grooming, daycare, boarding, or multi-service)
Type: Full time
Benefits: competitive compensation package (base salary, performance bonus, and benefits), flexible benefit plans to employees an…

Diligent Robotics

Skills & Focus: customer service, relationship management, account management, hospital partners, client success, utilization, field-based, collaboration, C-Suite, project management

Nielsen

Skills & Focus: Customer Success, Digital Advertising, Media Measurement, Account Management, SaaS, Client Relationships, Onboarding, Campaign Oversight, Customer Satisfaction, Cross-Platform Audience Measurement
About the Company: Nielsen is a global measurement and data analytics company specializing in consumer insights and media audience measurement.
Experience: 5+ years in client services or account management, preferably in SaaS or digital media
Salary: $38,000 - $155,000 (estimated range)
Type: Full-time
Benefits: Health & wellness plans, 401(k), paid time off, potential bonus

Impact Networking

Skills & Focus: Customer Success, Managed Services, IT Solutions, Cybersecurity, Digital Transformation, Client Relationships, Onboarding, Performance Metrics, Renewals, Upselling
About the Company: At Impact, we specialize in Managed Services across IT, Cybersecurity, Digital Transformation, Marketing and AI. We’re dedicated to helping businesses secure, …
Experience: 3+ years of experience in Customer Success, Account Management, Account Executive or a related role in a managed services, IT, cybersecurity, or digital transformation environment.
Salary: $80,000 - $100,000 plus commission eligibility
Type: Full-time
Benefits: 20 days of PTO, 7 sick days, 12+ paid holidays, Paid Parental Leave, Comprehensive Health, Disability Life, Dental and …

Contact Government Services, Llc

Skills & Focus: Client Success, business development, government contracting, CRM, candidate sourcing, pipeline management, client relationships, technical writing, market research, contract acquisition
Salary: $67,500 - $97,500 a year
Type: Full Time Hybrid